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THE JOURNAL OF

PREMIER NETWORK

SOLUTIONS PRENEWS

The Different Types of Virtualization

• Hardware Virtualization

• Storage Virtualization

• Network Virtualization

• Application Virtualization

Virtualization: Green Computing

How do you increase the efficiency of your business

computing ecosystem? In a word: VIRTUALIZATION.

Virtualization refers to technology which uses a hard-

ware resource, like a server or desktop, to run multiple

virtual machines. This allows users to consolidate

physical resources, sharing the resources of that single

computer across multiple environments. The result is a

reduction in resources and therefore a reduction in

power and cooling requirements—Green Computing.

According to VMware, they have successfully reduced

their own corporate carbon footprint through a variety of

ways at their headquarters, their virtualization solutions

are positively impacting the environment all over the

world.

Now is the time to consoli-

date your resources, simplify

deployment and administra-

tion and reduce power and cooling requirements.

PRENET partners with several companies that offer

virtualization solutions:

VMware has taken the lead in cloud infrastructure

delivering customer-proven virtualization solutions that

significantly reduce IT complexity.

Compellent virtualizes enterprise storage at the disk

level, creating a dynamic pool of storage resources

shared by all servers.

Veeam provides innovative systems management

software designed to reduce costs, increase productiv-

ity and mitigate risk.

Microsoft provides completely virtualized infrastruc-

ture for your enterprise, from the data center to desk-

top to the cloud.

this issue Virtualization P.1

Mitel Applications Suite P.2

Mitel Personal Call Routing P.3

PRENET Events P.4

I S S U E

S u m m e r 2 0 1 0

23

This select combination of

applications works together

seamlessly on a single server,

to improve your customers’

ability to manage information

flow amongst customers, part-

ners, and suppliers to create a

competitive advantage.

Mi te l Aud io and W eb

Con fe renc ing

M i t e l Aud io and W eb Con-

fe renc ing (AW C) is a s im -

p le , cos t -e f f ec t iv e and

sca lab le aud io and web

con fe renc ing so lu t i on .

AW C suppor t s up t o 200

aud io and web con fe renc -

ing po r t s and i s t he pe r fec t

so lu t i on f o r connec t ing

peop le t oge the r qu ick l y

and s imp ly , regard less o f

t he i r l oca t ion .

M i t e l Bus iness Dashboard

M i t e l Bus iness Dashboard

p rov ides bus iness - wide

t e lephony repor t i ng t o he lp

bus inesses manage the i r

day- t o -da y opera t ions .

Comp le te rea l - t ime and

h i s to r i ca l repor t i ng enab les

you t o improv e bus iness

p rocesses and pe r fo rm-

ance , and iden t i f y oppor tu -

n i t i es f o r cos t sav ings .

M i t e l Cus tomer Serv ice

Manager

As one app l i ca t ion in t he

M i t e l App l i ca t ions Su i t e , a

commun ica t ions so lu t i on

f o r sma l l and med ium-s ized

bus inesses , Cus tomer Ser -

v ice Manager p rov ides en -

t r y - lev e l con tac t cen te r

f unc t iona l i t y f o r e f f ec t iv e l y

shar ing ca l l s amongs t a

t eam. Cus tomer Serv i ce

Manager ex tends genera l

bus iness t e lephony t o i n -

c lude hun t -g roup and long-

es t i d le ca l l rou t ing , ema i l

rou t ing , and h i s to r i ca l and

rea l - t ime repor t i ng f o r up

t o 100 agen ts .

M i t e l Te le worke r So lu t ion

Fo r compan ies look ing t o

cos t -e f f ec t iv e l y op t im ize

p roduc t i v i t y , M i t e l t e le -

wo rk ing so lu t i ons a l l o w

emp loyees "p lug and work "

access t o t he co rpora te

v o ice and da ta ne two rk

f rom home o r on t he road ,

seam less ly re ta in ing a l l o f

t he f ea tu res and f unc t ion -

a l i t y en j oyed a t t he o f f i ce .

M i t e l Un i f i ed

Commun ica to r Mob i le

M i t e l Un i f i ed Commun ica -

to r® (UC) Mob i le ( f o rmer l y

M i t e l Mob i le Ex tens ion )

empo wers users wi t h a

s ing le phone number and a

s ing le v o ice ma i lbox wh i le

p rov id ing t hem wi t h access

t o t he bus iness commun i -

ca t ions f ea tu res t hey need

- anywher e , any t ime .

M i t e l NuPo in t Un i f i ed

Messag ing S tandard

Ed i t i on

M i t e l NuPo in t Un i f i ed

Messag ing™ (UM)

S tandard

Ed i t i on i s a

f u l l - f ea tu red

and f l ex ib le

un i f i ed

messag ing

so lu t i on wi t h a

l o w to ta l cos t

o f o wnersh ip .

PROFESSIONAL SERVICES Premier Network Solutions

offers a comprehensive

range of products and

services targeted to your

technology needs.

Audio / Video

Business Telephone Systems

Security Control

Computer Networks

Mitel Applications Suite

The Mitel Application Suite provides small and medium-size

businesses a rich set of advanced IP applications which including

Mitel NuPoint Unified Messaging (UM), Mitel Speech Auto-

Attendant, Mitel Unified Communicator (UC) Mobile, Mitel Audio &

Web Conferencing (AWC), Mitel Customer Service Manager, Mitel

Business Dashboard, and Teleworker Solution via an integration

with the Mitel Border Gateway (MBG).

EYE ON AV Current Industry News

Certification Committee Call

for Nominations

Coming in September!

The InfoComm

International® Certification

Committee will have several

members with terms ending

this calendar year, and the

Call for Nominations will be

announced in September.

Watch the September CTS

Newsletter for information

regarding criteria and the

process for applying! For

further information contact

certification@infocomm.org.

Steve Immerman, pictured

above on the far left, has

participated the last several

years.

This Quarter ’s Team Member Achievement

• Stephen Berger, John Widmeyer & Sree Kumar attended the VMware

VIRTUALIZATION FORUM 2010 in Cincinnati.

• Steve Immerman & Bob Sherman attended InfoComm 2010.

• Jason Hill and Sam Hughes renewed their CTS.

• 4 of our esteemed team members came in LAST at the Catholic Heathcare Partners

golf outing (we won’t name names).

• Steve Nowak attended RCD training in Indianapolis.

Your desk phone, softphone, home IP phone and voice mail extensions are already programmed in the system, so your system administrator can easily include them in your routing steps. To include your mobile and home phone numbers in your routing steps, you will need to provide these numbers to your system administrator. Personal Call Routing also includes the Handoff feature, which includes the following functions: • The Handoff “push” function allows you to move an active call from your main extension to all of your associated destinations (except voice mail). You can then determine which device to use to answer the call. The push function is useful if you are leaving your work area, but want to remain connected to a call. For example, you can push a call from your desk phone to your mobile phone.

While the push is in progress, you can still hear and talk to the other party from your desk phone. When you answer the call at your mobile phone, there may be a brief break in the audio, which may be noticeable to the other parties on the call. • The Handoff “pull” function allows you to move a call that was previ-ously routed to your mobile or home phone back to your main extension. The pull function is useful if you answered a call on your mobile phone, but have since returned to your desk. After you pull a call back to your desk phone it is connected immediately and you can access system features such as conference, hold, and transfer.

Personal Call Routing When you enable Personal Call

Routing on your phone, your

incoming calls are automatically

routed to one or more prepro-

grammed associated destinations

according to the routing steps

programmed for you.

Typically, your desk phone is

configured as your main exten-

sion. You may be programmed

for up to five associated destina-

tions including:

• softphone

• home IP phone

• voice mail

• mobile phone

• home phone

5070 Oaklawn Dr Cincinnati, OH 45227

513.631.6381 ph 513.631.6121 fax info@prenet.com

www.prenet .com

PRENET Events

Commitment to 100% Satisfaction At Premier Network

Solutions, we stand behind

our products and services.

If you have a problem,

concern, comment or

suggestion, the PRENET

response team is available

24 hours a day, seven

days a week. We are

committed to ensuring our

customers' complete

satisfaction.

PRENEWS Issue 23 Summer 2010

Send us your ideas for future Lunch & Learn Events. Staying current on technology is our thing...and we are more than happy to do the thinking for you where technology is concerned. But we also love to share our passion: TECHNOLOGY with our client: YOU. So we need to hear from you. What are the topics you would like to know more about? We bring in the experts to pass on the knowledge to you, and we even throw in a free lunch. Send your suggestions to hturner@prenet.com.

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We want to hear from you!