the importance of little things

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© 2013, Genentech / Proprietary information – Please do not copy, distribute or use without prior written consent. The Importance of the Little Things Society of Women Engineers, WE13 October 24, 2013 Jenny Stevens, Principal Engineer Courtney Vella, Assistant Engineer Amanda Horne, Intern Global Engineering – Americas, Engineering Quality

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Presented by: Jenny Stevens, Principal Engineer, Courtney Vella, Assistant Engineer, Amanda Horne, Intern

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  • 1. 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. The Importance of the Little Things Society of Women Engineers, WE13 October 24, 2013 Jenny Stevens, Principal Engineer Courtney Vella, Assistant Engineer Amanda Horne, Intern Global Engineering Americas, Engineering Quality

2. OBJECTIVES Participants will be introduced to the thought process concept of Right First Time. Participants will understand the importance of determining the need for task completion versus task perfection. Participants will be provided strategic tips for achieving Right First Time results. 3. AGENDA What is Right First Time? Why is RFT Important? Task Completion versus Task Perfection Strategic Tips for RFT Bringing It Together 4. What is Right First Time? The Importance of the Little Things 5. Page 5What is Right First Time? Right First Time1 1. Quality management concept that defect prevention is more advantageous and cost effective than defect detection and associated rework. The Little Things 1. Courtneys brain child. 1 www.businessdictionary.com, July2013 2 www.dictionary.com, August2013 Detail2 [dee-teyl] 3. Attention to or treatment of a subject in individual or minute parts. 6. 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Why is Right First Time Important? The Importance of the Little Things 7. Page 7 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Why is Right First Time Important? Reputation and Trust Professionalism Perceived competence Performance management results Advancement Task Resources Labor, schedule, cost, etc. Task Execution Rework, lack of progress 8. 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Task Completion versus Task Perfection The Importance of the Little Things 9. Page 9 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Task Completion Versus Task Perfection Is Perfectionism Detrimental? Perfectionism is not RFT. RFT is not an excuse for procrastination! Deadlines are real. Its about balance (remember your audience). 10. 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Strategic Tips for RFT The Importance of the Little Things 11. Page 11 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Strategic Tips for RFT Blooms Taxonomy is a hierarchical classification system for intellectual behavior. Thought Awareness Intrinsic and Extrinsic Motivation Be aware of your own motivations and how they affect your work. If You Want to Do It, You Will Do It Well Be aware of work styles and generational differences when working in diverse environments. Its Not All About You Critical Thinking in Work 12. Page 12 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Strategic Tips for RFT Self proofing External input Proofing Do you welcome and incorporate constructive criticism? Accepting Constructive Criticism Be genuinely willing to learn. Ensure the task is completely understood. Ask questions. Collaborating 13. 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Bringing It Together The Importance of the Little Things 14. Page 14 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Remember This! Right First Time helps YOU (and others) succeed. Done is better than perfect. Self awareness is one of your greatest tools. Constructive criticism is there for you. 15. Page 15 2013, Genentech / Proprietary information Please do not copy, distribute or use without prior written consent. Before We Go. . . What do you want to remember most as a take-away from this session? !