the fuzzy front end of innovation and the business model canvas

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Iterative development in a time of plan driven management Lukasz Wojtusiak Innovation Ambassador Case study: Goyello Prepared for: Thesis defense committee Leeuwarden 28 th of August 2014

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Graduation Thesis: International business and Management: Innovation and leadership @ IBMS Top of Holland. Result:8.9. How can Lean Startup methodology be introduced towards structuring the fuzzy front end of New Product Development in an Agile software development environment, specifically Goyello?

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Page 1: The Fuzzy front end of innovation and the business model canvas

Iterative development in a time of plan driven

management

Lukasz Wojtusiak Innovation

Ambassador

Case study: Goyello

Prepared for: Thesis defense committee Leeuwarden

28th of August 2014

Page 2: The Fuzzy front end of innovation and the business model canvas

Today’s Agenda

Introduction to the topic: Challenges in managing innovation

5.

4.

3.

2.

1.

Background of the problem: New Product development

Background of the solution: Lean Startup and Business Model Generation

Case study & Experiment: Agile software development innovation

Insights and results: Outcomes, Conclusions, Recommendations and Impact

Page 3: The Fuzzy front end of innovation and the business model canvas

Introduction to the topic: Challenges in managing innovation

1.

d.

c.

b.

a.Corporate innovation in a world of complexity and uncertainty

Startups do it differently

Looking at startups for the solution

Innovation as currently seen viable within the industry

Page 4: The Fuzzy front end of innovation and the business model canvas

a.Corporations and innovation in a world of complexity and uncertainty1.

No more business model exclusivity

Speed of technological advancements

Globalization

Page 5: The Fuzzy front end of innovation and the business model canvas

b.

1. Barriers within organizations

Knowledge driven

Cost driven

Plan driven

Page 6: The Fuzzy front end of innovation and the business model canvas

c.

1. Startups do it differently

Validation driven

Incremental development

Iterative development

Page 7: The Fuzzy front end of innovation and the business model canvas

d.1. Looking at startups for the solution

Lean Startup Methodology

New Product Development

???

Page 8: The Fuzzy front end of innovation and the business model canvas

Design Science Research

How to research the unknown?

Page 9: The Fuzzy front end of innovation and the business model canvas

Background of the problem: New Product development1.

d.

c.

b.

a.

New product development redefined

The different phases of new product development

Stakeholders of new product development

The inputs and outputs of new product development

2.

Page 10: The Fuzzy front end of innovation and the business model canvas

a.1.2. The inputs and outputs of new product development

Page 11: The Fuzzy front end of innovation and the business model canvas

b. The different phases of new product development1.1.2.

Page 12: The Fuzzy front end of innovation and the business model canvas

c. The stakeholders of new product development 1.1.2.

Page 13: The Fuzzy front end of innovation and the business model canvas

d.1. New product development redefined 1.1.2.

Page 14: The Fuzzy front end of innovation and the business model canvas

Background of the solution: Lean Startup and Business Model Generation

3.

d.

c.

b.

a. The Lean Startup Methodology

Value proposition design

Integrated model of NPD

Business model generation

Page 15: The Fuzzy front end of innovation and the business model canvas

a.3. The Lean Startup Methodology

Page 16: The Fuzzy front end of innovation and the business model canvas

b. Business model generation1.3.

Page 17: The Fuzzy front end of innovation and the business model canvas

c. Value proposition design 1.3.

Page 18: The Fuzzy front end of innovation and the business model canvas

d.1. Integrated model of NPD1.3.

Page 19: The Fuzzy front end of innovation and the business model canvas

Case study & Experiment: Agile software development innovation

1.

d.

c.

b.

a.

The measurements

Agile and Scrum

The experiment

Goyello and Green field projects

4.

Page 20: The Fuzzy front end of innovation and the business model canvas

100 Employee5 locations

Clientele Worldwide

Involved in greenfield projects using the

following technology:

a.1.4. Goyello and Green field projects

Goyello today

Page 21: The Fuzzy front end of innovation and the business model canvas

a.1.4. Goyello and Green field projects

WebmerceE-commerce solution for

SME

‘Project Silver’Commissioned

project to be the Airbnb of

FantunerSocial media

marketing tool based on

interactions

Concept stage Prototype stage Realization stage

Page 22: The Fuzzy front end of innovation and the business model canvas

b. Agile & Scrum1.1.4.

Page 23: The Fuzzy front end of innovation and the business model canvas

b. Agile & Scrum1.1.4.

Page 24: The Fuzzy front end of innovation and the business model canvas

c. The experiment1.1.4.

The goal of the experiment “understand and conceptualize

around technological opportunities, customer preferences, and

market positioning.”

Duration: 90 minutes Introduction (5 minutes): Explain the mindset and tools.

Step 1 (20 minutes) Identify the vision, technology, and customers. Step 2: (20 minutes) Understanding the customer needs and potential solutions.Step 3: (20 minutes) Conceptualize busines models around the needs and solutions.Step 4: (20 minutes) Ideate new potential business models.

Page 25: The Fuzzy front end of innovation and the business model canvas

d.1. The measurements1.1.2.

The workshop

2. Goals of NPD

3. Phase of NPD

4. Goal of BMG

5. Function of ASD

6. Desirabili

ty

7. Usability

1. Quality

8. Performan

ce

GeneralQualityCheck

3 stakeholdersMeasured:StrategicMarketingProduct

2 questionsper topic

Page 26: The Fuzzy front end of innovation and the business model canvas

Insights and results: Outcomes, Conclusions, Recommendations and Impact

5.

d.

c.

b.

a. Results of experiment

Recommendations & Impact

Further research

Conclusions

Page 27: The Fuzzy front end of innovation and the business model canvas

a.5. Results of experiment

2. Goals of NPD

3. Phase of NPD

4. Goal of BMG

5. Function of ASD

1. Quality

• Very high rating of facilitator and workshop• High results especially towards Strategic value

• Average results, High towards Strategic value

• Average results, many of the shortcoming are derived from this point• High on marketing, average on strategy, low on Product

Page 28: The Fuzzy front end of innovation and the business model canvas

a.5. Results of experiment

6. Desirabilit

y

8. Performan

ce

7. Usability

Shortcomings

• Workshop with clients: High• Learn more: Very High

• Starting project: High• Current project: High

• Communication: Very high• Creativity: High

• Lack of Time• Lack of previous knowledge• Examples• Lack of validation

Page 29: The Fuzzy front end of innovation and the business model canvas

b. Conclusions1.5.

• The Fuzzy front end of NPD

• Lean Startups relevance towards NPD

• Agile software development relevance to

LSM and NPD

• Added value of LSM to the Fuzzy front end

• Added value of LSM to Agile software

development

• The format of introduction

• Introducing LSM in a Agile environment

Page 30: The Fuzzy front end of innovation and the business model canvas

c. Recommendations & Impact1.5.

People

CultureMethodolo

gy

StructureResources

Page 31: The Fuzzy front end of innovation and the business model canvas

d.1. Further research1.5.

• Refinement of tools for concept phase

• Further indepth research into the specifics of the Agile

environment

• A exploration of the prototype phase within NPD

• Further exploration of the specific stakeholder values of NPD

• Further exploration of the specific inputs and outputs of NPD

• The role of “Lean NPD” within Product lifecycle management

Page 32: The Fuzzy front end of innovation and the business model canvas

Thank you !

Questions?

Please check out the report for more in-

depth information of the research, conclusions

and recommendati

on.