the future of online services (the cloud and personalization)

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©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice THE FUTURE OF ONLINE SERVICES THE CLOUD AND PERSONALIZATION Sasha Bezuhanova CEE HP Public Sector Director 10.02.2011

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Page 1: The future of online services (the cloud and personalization)

©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

THE FUTURE OF ONLINE SERVICES

THE CLOUD AND PERSONALIZATION

Sasha BezuhanovaCEE HP Public Sector Director10.02.2011

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By 2012,

20% of

businesses will own no IT assets.

CAPEX OPEXCAPEX OPEX

Mobility + Internet

Mobility + Internet

Time to MarketTime to Market

Source: Gartner, Inc. press release “Gartner Highlights Key Predictions for IT Organizations and Users in 2010 and Beyond” , January 13, 2010

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Cloud computing defined

“Cloud computing is a style of computing where

scalable and elastic IT-enabled capabilities are

delivered as a service to external customers using

Internet technologies”Source: Gartner, Inc. “Cloud Computing Key Initiative Overview” by David Cearley, February 5, 2010 Service based

Scalable and elastic

Shared

Metered by use

Delivered via internet

technologies

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What are the 5 key risks in cloud… …and how do I manage them?

Page 7: The future of online services (the cloud and personalization)

©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

TRANSITION SLIDES

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Characteristics of cloud services

Provider capabilities

Consumer requirementsOn-demand, self service

Highly automated provisioningVolume and economies of scaleBilling, metering, variable pricingLocation independent availabilitySpecialized marketsPolicy-driven management Security for access and data

Rapid access and controlQuick time-to-implement Low up-front cost; no cap-

exPay for what you use

Ubiquitous network accessClearly defined value

Service level agreementTrust

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Evolution of cloud services

Technology over the internet

Existing apps and infrastructure

Contract-based consumption

Decoupling services and data

New connections Information relevance

Service providers

Service consumers

Massively scalable applications

New capabilities Flexible consumption

New access

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IT evolves into a strategic service broker

Networkservice providers

Cloudservice providers

Internal private services

Hosted service providers

Managed

service providers

Business

ITHybrid Service Portfolio

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Five requirements to unify multi-source delivery

Unified catalogue of on and off-premises services

1Optimized for applications2Automated governance and compliance

3

Delivered flexibly – quality, time, cost5

End-to-end management and control

4

ITHybrid Service Portfolio

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Infrastructure as a ServiceInfrastructure as a Service

HP Cloud Services Enablement

• Services-on-demand for your SMB customers

Business Applications as a ServiceBusiness Applications as a Service

Device Management as a ServiceDevice Management as a Service

Communications as a ServiceCommunications as a Service

HP A

ggre

gati

on P

latf

orm

for

SaaS

HP Interactive Voice Response3rd party solutions: IP Contact Center, UC

External SaaS providers: ERP, CRM, HR

HP Mobile Device Management 3rd party solutions: Mobile and PC Data Back-Up

HP Cloud Computing EnablementStorage Services

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