the future of mobile learning

© Totara | www.totaralearning.com

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The Future of Mobile LearningContinuous learning and performance improvement

Lars Hyland | Chief Commercial Officer | @larshyland | @totaralearning


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Key statistics

1000 organisations

With 7 million users

In 45 countries

In 22 languages


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Support for full spectrum of formal & informal learning

Totara LMS and Totara Social

Available via subscription through partner network

Enables management of rich blended learning experiences

Embeds learning into workflow – contextual, right time/right place performance support


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From just-in-case…

…to just-in-time


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Continuous learning support demands mobile access

70:20:10 – a fresh lens

• focus on context

• workflow based learning support

• reduce time to competence

Requires structure and direction

• to deliver sustained performance improvement


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Does blended learning work?

Blended design outperforms online instruction…

…which outperforms face to face

Already using blends: 80%

To grow use of blends: 80%

Classroom + e-learning = standard “blend”

Sophistication growing, including use of mobile

Affects design approach – shorter, bitesize content

However - not all learning activities suit mobile consumption.

The Effectiveness of

Online and Blended

Learning: A Meta-

Analysis of the

Empirical Literature

(SRI International, 2013)

Colvin Clark, R. (2012). Blended Learning Is Better than Instructor-Led or Online Learning Alone


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Mobile matters…

…when appropriate


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Mobile devices natural part of daily life – personal and professional

Mobile distracts learning

through:

Encouraging multitasking

(reduces learning transfer)

Completing tasks not designed

for the surrounding environment

e.g. travelling on trains/cars

unreliable connectivity

constrained interaction

Design of learning is crucial to

encouraging desired behaviour


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Mobile devices natural part of daily life – personal and professional

Mobile supports learning

through:

Access to information / guidance

at the point of need

Reinforcement of newly acquired

knowledge

Prompts to practice newly

acquired skills

Situates learning close to active

environment (less abstract)

Analytics can reveal ways to

improve the learning experience


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To App…

…or not to App?


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Responsive platform v Dedicated app

• Responsive platform

caters for all modes of

access

• Lower maintenance

costs

• Requires connection

• Apps allow for

optimised experience

for specific devices

(iOS/Android/Windows)

• High maintenance

costs

• Offline functionality


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Samsung

Samsung’s course completions increased by an amazing 181% through a responsive, multi-

device Totara LMS delivered by City & Guilds Kineo, with a 42% increase in active users on

the platform.

A great example of how Totara LMS boosts learner engagement in the Retail sector.

Totara LMS

Case Study:


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Sky

Mind Click implemented an impressive Totara LMS solution supporting over 25,000 learners

following Sky’s BYOD strategy, reaching typically hard-to-access learners with a robust, fully

branded and highly engaging learning platform.

Platform designed to support a rapidly changing product portfolio.

Totara LMS

Case Study:


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Learning platform evolves


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Learning platform to support formal and informal activities

Structure and guidance

Context and personalised routing to learning

activities to suit the learner

Facilitate design of blended programmes that target

appropriate use of mobile learning

Reporting and improvement

Report on learner behaviour (and mobile access) to

pinpoint opportunities for improvement

Social learning

Integrate and embed interaction to/from everyday

workplace activity to demonstrate active

competence.


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Future possibilities


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Mobile interaction is extending…

Wearables

Watches, jewellery, clothes,

objects all becoming “smart”

More natural interaction with

learning support at the point

of need.


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Augmented reality

Embedding learning

opportunities in a real world

environment.

Opportunity to enhance

performance and collect

robust feedback on actual

behaviours – accelerate path

to practical competence.


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Internet of Things

Smart sensors/objects trigger

location based learning

moments within the physical

working environment

Dynamic content updates

Connecting to nearby

expertise

Location specific reminders


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Summary


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Key points

Mobile changes learning design

More effective blended learning includes appropriate

activities that can be completed anywhere on any

device.

Harness context and personalisation

Use your learning platform to target learning

activities that suit each individual learner.

Bring learning into the workflow

The mobile device is there already – so learning

opportunities can be less abstract and oriented

around deliberate practice.

Technologies that integrate physical and virtual

space will further shorten time to competence.


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Useful resources…

Mobile learning perspectives:

http://www.elearningguild.com/

Social learning best practice guides:

www.totaralearning.com/resources

http://www.elearningguild.com/

http://www.totaralearning.com/resources


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Thanks for your attentionwww.totaralearning.com

Lars Hyland | Chief Commercial Officer | @larshyland | @totaralearning

the future of mobile learning

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