the future of innovation and work

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"The Future of Innovation and Work" was presented at the Lowry,. Manchetser, to the WorkTech North conference.

TRANSCRIPT

  • 1. The Future of Innovation & Work Ian Miles Manchester Institute of Innovation Research

2. Convergence and Divergence 3. Convergence and Divergence

  • Convergence: the New Service Economy
  • Digital convergence: blurring boundaries
  • Creative convergence: innovative products
  • Coming soon: new convergent technologies
  • Diverse lifestyles, identities
  • Fordism to post-Fordism and beyond
  • Industrialised versus high touch (tech) service
  • Diversity withinWorkplaces, Organisations or Networks?

4. Convergence and Divergence

  • Convergence: the New Service Economy
  • Digital convergence: blurring boundaries
  • Creative convergence: innovative products
  • Coming soon: new convergent technologies

5. Convergence

  • Convergence: the New Service Economy
  • Digital convergence: blurring boundaries
  • Creative convergence: innovative products
  • Coming soon: new convergent technologies

Manufacturing and Services intertwine and move to more similar models 6. Convergence

  • Convergence: the New Service Economy
  • Digital convergence: blurring boundaries (but multiple platforms)
  • Creative convergence: innovative products
  • Coming soon: new convergent technologies

7. Convergence

  • Convergence: the New Service Economy
  • Digital convergence: blurring boundaries
  • Creative convergence: innovative products entertainment, education, social care, security,health, relationships, & more
  • Coming soon: newconvergent technologies

NESTADigital Disruption Case Studies Buddy MyMP and now positioning systems:location-based content 8.

  • Convergence: the New Service Economy
  • Digital convergence: blurring boundaries
  • Creative convergence: innovative products
  • Coming soon: new convergent technologies

Convergence Nano 9. Creative, Innovative Work

  • Centrality of Service Innovation
  • Innovation and Knowledge Work
  • Need to manage and synthesise different skills and knowledge, on an ongoing basis
  • Recomposing teams, remote working, experimentation
  • Front and back office work: converging or diverging?

10. Convergence and Divergence

  • Convergence: the New Service Economy
  • Digital convergence: blurring boundaries
  • Creative convergence: innovative products
  • Coming soon: new convergent technologies
  • Diverse lifestyles, identities
  • Fordism to post-Fordism and beyond
  • Industrialised versus high touch (tech) service
  • Diversity withinWorkplaces, Organisations or Networks?

11. The Ongoing, Uneven Transformation Fordism:mass production of (low cost) standardised goods for mass consumption, using assembly-line fragmentation of (high wage) workPost-Fordism:diversified markets and lifestyles, flexible specialisation and new modes of working as teams PostFordismis equally if not more liable to be only one of the modes of organisation in C21st. But Fordism only captures some much of the mid C20th norm: diversity and differentiation took new forms, rather than universal massification 12. Divergence Mass customised products from standardised components allowing for much on-the-fly recomposition Value-added and specialised products using detailed knowledge of situations and service pathways to solve problems and/or create experiences Fordism:mass production of (low cost) standardised goods for mass consumption, using assembly-line fragmentation of (high wage) workPost-Fordism:diversified markets and lifestyles, flexible specialisation and new modes of working as teams 13. Service (Snakes and) Ladders High-quality service jobs: proliferation of specialisms and hybrids, requiring continual learning and problem-solving, providing value-added services to more discriminating and demanding consumers McJobs: insecure, low-wage, low-skill: putting together standardised components to make mass customised products.Wal-Martism : low wages and low prices. Fordism:mass production of (low cost) standardised goods for mass consumption, using assembly-line fragmentation of (high wage) workPost-Fordism:diversified markets and lifestyles, flexible specialisation and new modes of working as teams 14. Moving On

  • These are some of the elements which will be combined to make the future
  • It will certainly be complex and variable how far will it differ across regions and different creative industries?
  • End of presentation
  • Thanks for your attention!