the experts talk, idealist consulting, how to evaluate payment processors
DESCRIPTION
Idealist Consulting, leading nonprofit Salesforce implementation partner, presents 'How to Evaluate Payment Processors.' Use this presentation to guide you in choosing your payment processor taking into consideration types of payments, cost ease of use.TRANSCRIPT
The Experts Talk:
How to Evaluate Payment
ProcessorsPresented by:
Idealist Consulting
Facilitator: Cat Monaghan
Solutions Analyst
Presenter: Lila Pigott
Solutions Analyst
A payment processor is a service that processed credit card payments. Processing includes verification of
available funds and anti-fraud measures.
What is a Payment Processor?
Salesforce integrates with certain payment processors simplifying
moving data related to payments into your database.
Why Are We Talking About Payment Processors?
• What do you want it to do?
• How much does it cost?
• How easy is it to use?
The Big ThreeQuestions to Ask When You’re Picking a Payment Processor
What Do You Want It To Do?
• Payment types• Volume• Integrated or
unintegrated
What Do You Want It To Do?Payment Types
• Donations• Event Tickets• Memberships• Online Shopping Cart• Peer to Peer Fundraising• Recurring Payments
What do you want it to do?Volume
• Low Volume: 90% of donations come in via check. Five online donations per month.
• Increasing Volume: Online donations increased from 50 to 75% of donation volume over the past year. Processing time has doubled for staff.
• Integrated: Event ticket purchases made through website are automatically reflected on the contact record of the purchaser in Salesforce.
• Unintegrated: Books purchased via Paypal through website. Staff manually associate purchase with contact record in Salesforce
What do you want it to do?Integrated or Unintegrated
• Transaction fees• Per transaction flat
rate• Flat rate event fee• Per month flat rate• Contract fees
How Much Does it Cost?
• The more it does, the more complex it is
• The ole’ time vs money conundrum• It’s plug and play only up to a certain
point Create new event pages Manage various donation funds Multiple campaign pages
How Easy Is It To Use?
Donations
Integrated:• IATS Brickwork – simple solution, proprietary
payment processor.• Click&Pledge - simple to complex solution,
proprietary processor.• Linvio Payment Connect – complex solution, allows
choice of processor (PayPal, Authorize.net, WorldPay, Google Checkout , eWay)
Unintegrated:• Paypal• FirstGiving
Events
Integrated:
• Eventbrite
• Click&Pledge• ActevaRSVP• Linvio Events• Cvent• RegOnline• Common
Ground
Unintegrated:• Paypal
Membership Fees
Integrated:• Common Ground – processor is Paypal.• Click&Pledge – possible through custom build
out.
Unintegrated:• NA
Peer to Peer Fundraising
Integrated:• Common Ground Social – integrated with
Common Ground Salesforce platform.
Unintegrated:• FirstGiving• Razu• Fundly• StayClassy
Online Shopping Carts
Integrated:• Click&Pledge• Nexternal
Unintegrated:• Paypal• Google Shopping Cart
Mobile Giving
Integrated:• Click&Pledge
Unintegrated:• Mobile Giving Foundation• MobileCause• mGive
Integrated Solution ComparisonIntegrated
Payment Processors
Donations EventsMembership
sPeer to Peer
Online Shopping
Cart
Mobile Giving
ActevaRSVP v
Click&Pledge v v v* v v
Common Ground v v v
Cvent v
Eventbrite v
IATS Brickwork v
Linvio Events v
Linvio Payment Connect v
Nexternal v
RegOnline v
*Custom programming required
Payment Processors:
Salesforce AppExchange: http://appexchange.salesforce.com/ActevaRSVP – http://www.acteva.com/acteva-rsvp-for-salesforce.htmlClick&Pledge - http://clickandpledge.com/ Common Ground - http://www.convio.com/our-products/common-ground.htmlCvent – http://www.cvent.com/en/event-management-software/Eventbrite – http://www.eventbrite.com/IATS Brickwork – http://www.iatspayments.com/english/services-brickwork.htmlLinvio Events – http://www.linvio.com/linvio_events.phpLinvio Payment Connect – http://www.linvio.com/paymentconnect.phpNexternal - http://www.nexternal.com/RegOnline - http://www.regonline.com/
Questions?
