the event issue 10

ISSUE 10 | 2015

+ TICKETING TECHNOLOGY SA's Leading Ticketing Companies on Tech Trends

+ INTERNATIONAL PERCEPTIONS OF SA CONTRACTORS

ConCept G Calls for Further Debate

+ BIDDING FOR INTERNATIONAL CONFERENCES

Case Study: WCP2014 in Cape Town











02. Tech Talk: Space Tourism

03. Durban to Host 2022 Commonwealth Games

04. The World’s Top Grossing Exhibition Organisers

05. SA Set to Play Host to the ASEA Conference

06. Managing International Perceptions of SA Contractors

08. Bidding for World Events (Part 2)

09. A Chat with Craig Newman (Part 2)

10. Plan a Year-End Party to Remember!

12. A Chat with the CEOs of the Century City Conference Centre

13. Sandton: A Hub of Innovation

19. SANCB: Bidding for International Conferences (Part 1 of 6)

24. Julie-May Ellingson on the CTICC’s expansion

26. Ticketing Technology

28. Cape Town and Western Cape Secures Biggest Ever Congress

29. Lilizela Tourism Awards Provincial Winners Announced

30. Expat Experts (Part 2)

32. City Spotlight on Cairo

34. Event Greening Forum: Scan Display Goes ‘Green’ with Solar Power

36. Recognising Your Event Management Expertise

37. Events to Diarise

38. Associations

40. Directory of Advertisers

CONTENTS | 01www.theevent.co.za

SANCB: CASE STUDYFind out how to use SANCB’s unique services to secure international association business.

TICKETING TECHNOLOGYKim Muller unpacks the latest and greatest in ticketing technology for your next event.

SANDTON SPECIAL FEATUREAs Sandton gears up for the EcoMobility Festival, we look at what’s happening in the city and showcase the finest hotels.

CENTURY CITY CONFERENCE CENTREJoint CEOs Glyn Taylor and Gary Koetser give the Event team a tour of the most anticipated venue in the Western Cape.

02 | TECH TALK WITH KIM www.theevent.co.za

As I write this, Virgin Galactic is already well on its way to becoming the world’s fi rst commercial spaceline. The company is currently

focused on getting SpaceShipTwo and LauncherOne into commercial service. Now aside from the obvious research, technological, and scientifi c advances this company is working on, Virgin Galactic is hoping to democratise space fl ight ‘for the benefi t of life on earth’. This is essentially what the future of luxury tourism can look like, folks.

Here’s a breakdown of your fl ight to space, taken from virgingalactic.com: “Once all astronauts are safely on board, WhiteKnightTwo will take off and climb to an altitude of 50,000 feet and…the pilots will release SpaceShipTwo from WhiteKnightTwo…Within seconds, the rocket motor will be engaged, and SpaceShipTwo will quickly accelerate to approximately three and a half times the speed of sound, …propelling the vehicle and its crew on their way to space…Having just experienced a thrilling, dynamic rocket ride, the dramatic transition to silence and to true weightlessness will be a profound moment for our astronauts as they coast upwards towards space…As

SpaceShipTwo coasts up into space, our astronauts will leave their seats and experience true, unencumbered weightlessness. The pilots will manoeuvre the spaceship in order to give the astronauts the best possible view of Earth and the blackness of space from the vehicle’s 12 large cabin windows. After several minutes of weightlessness, our astronauts will return to their seats to prepare for re-entry.”

Sounds thrilling, right? The one unfortunate thing is we’ll probably not see this as a viable holiday option for a good decade or two – if not longer. But we can still enjoy the wonders of space practically in our backyard. And the great thing about it is that a visit won’t cost half a million US dollars. I was recently fortunate enough to bump into Public Outreach Astronomer and Post-Doctoral Researcher, Dr Luke Tyas, who works with SAAO (South African Astronomical Observatory). He’s seen fi rst-hand how space tourism around SALT (Southern African Large Telescope) has impacted the local town of Sutherland. SALT is remarkable; at 11m in diameter it is the single largest optical telescope in the southern hemisphere and amongst the largest in the world – so there’s defi nitely a reason visitors

would want to see it up close! Head of SAAO’s Collateral Benefi ts

Programme, Sivuyile Manxoyi, explains how Sutherland has changed since the SAAO has been working in the Northern Cape: “There were only two bed and breakfast businesses in Sutherland before SALT was built, and Sutherland was not regarded as a tourist town. The building of SALT and institution of new tours, transformed the town in a revolutionary way as there are currently 40 bed and breakfasts and guesthouses, as well as 18 guest farms. Sutherland and SALT as a major attraction welcomes between 12 000 and 14 000 visitors per year.” This shows how important space tourism is for both the present and the future. “Tourism in Sutherland not only has economic benefi ts but the visitors are introduced to the wonders of the Universe and get to enjoy intimacy with the various jewels of the night sky,” Manxoyi concludes, “They acquire knowledge and inspiration based on astronomy. Sutherland has given South Africa a pinch of how astro-tourism can lead to development…in various aspects of society including the economy, education and culture.”

SPACE TOURISMThe Next Great Frontier

© Virgin G

alactic

Spaceport America with WhiteKnightTwo & SpaceShipTwo.

The first SpaceShipTwo during a glide flight.SALT (Southern African Large Telescope), Sutherland

© Luke Tyas of SA

AO

WhiteKnightTwo & the first SpaceShipTwo during a glide flight.

© Virgin G

alactic

© Virgin G

alactic

mentioned the potential for the area as there were already existing facilities to cater for any budget, as well as the fact that many of the region’s provincial government offi ces were located there. His experience at the Safari Lodge informed his opinion that the area is used for intensive training conferences, notably by government organisations.

Expressions of interest are set to be invited in the next fi nancial year, so this project still has a way to go before construction commences.

NEWS | 03www.theevent.co.za

Convention Centre for

Rustenburg Rustenburg, a mining town in the

North West Province, is planning the construction of a convention centre in a bid to draw corporates

to the city. This will bolster its status as a conferencing city and will be especially lucrative for the mining industry.

Cities with convention centres like Cape Town, Johannesburg and Durban have shown the benefi ts of this type of venue. Thus plans for a convention centre in Rustenburg were announced in May

this year. The executive mayor, Mpho Khunou, stated that this R683-million project will be funded through municipal infrastructure grants.

Rei Engles, owner of Sparkling Waters Hotel & Spa in Rustenberg does not envision any major impediments to the project besides lack of marketing; its proximity to Gauteng makes it an ideal out-of-town venue.

Willim Bierman, acting general manager at the Orion Group’s Safari Lodge

DurbanIn their 85-year history, the

Commonwealth Games have never set foot in Africa. That’s all about to change in 2022, when Durban hosts the event

for the fi rst time. The city was named the offi cial host city in early September, making it the fi rst city on the continent to stage the spectacular sporting event.

Canadian city and previous hosts Edmonton withdrew from the 2022 race last February citing cost concerns, leaving Durban as the only – and considerably happy – contender. Visits to the city convinced representatives of the 71 members of the Commonwealth family that Durban would be an excellent choice.

“It is our recommendation that the Commonwealth Games Federation (CGF) votes to award the 2022 Games to Durban,” said newly elected CGF President Louise Martin. “A historic decision for all of us and one that my commission completely endorses,” she said.

The games’ slogan is ‘Ready to Inspire’, and organisers have reported that 90% of the facilities are already in place, with most of them within 2km of the city centre. The event is set to be a game changer, and is expected to boost tourism and jobs in the

Indian Ocean city. South Africa has successfully hosted

three of the biggest single-sport events – the cricket, rugby union and football World Cups – and, according to Gideon Sam, National Olympic boss, a multi-sport event is the natural next step. “We have done exhaustive research, and the opinion of my colleagues and myself is that we are ready to stage an event like the Commonwealth Games. Playing host to the athletes of the Commonwealth will be a huge step forward in the sporting history of South Africa and Africa,” he told AFP. “We intend following the example set by London for the 2012

Olympic Games and using exhibition centres for the indoor sports.”

Some are concerns the costs will further strain the local economy, but Durban Bid Chairperson and SA Rugby Union VP Mark Alexander predicts a handsome profi t. “We have budgeted R6.4-billion to host the Games and expect a profi t of more than that fi gure,” he said, “The economic impact of the (New Zealand) All Blacks playing one Test in Johannesburg is R400-million in one week. So imagine what a seven-year process will bring in with various teams coming ahead of the Games to prepare.”

First African City to Host the Commonwealth Games

Moses Mabhida Stadium, Durban

© Local O

rganising Com

mittee

SCC’s Great Global Line-up for 2016

04 | NEWS www.theevent.co.za

Germany is home to half of the world’s top ten highest-grossing exhibition organisers, new research shows. A report from AUMA, the

Association of German Trade Fair Industry, ranked organisers worldwide with turnovers exceeding €100m (US$111m) in 2014.

Topping the list of 28 companies was UK-based Reed Exhibitions, with revenue exceeding €1.104bn, followed by France’s GL events at €939.4m, and UBM in third place at €561.1m, according to AUMA. Collectively, German organisers grossed about €3.45bn during the year.

Messe Frankfurt, with its turnover of €554.2m earned fourth place, Messe Dusseldorf was in fi fth place at €411.5m, Messe Munchen in eighth place at €309.4m, Deutsche

Messe AG, Hanover, in ninth place at €280.6m and Messe Berlin in tenth place at €269.4m.

Meanwhile, only four overseas organisers made the list: Hong Kong Trade Development Council (Hong Kong), Emerald Expositions (USA), SNIEC Shanghai (China) and Tokyo Big Sight (Japan). Also among the list of 28 organisers was seven companies from the United Kingdom, two from the Netherlands and two from Italy.

AUMA managing director Dr Peter Neven told EW most German organisers had long-term strategies for both domestic and international markets. “This leads to a strong relationship to their customers,” Dr Neven said. “I think this is one of the most important success factors of the German exhibition

industry.”When asked about the enduring popularity

of German venues, Dr Neven said organisers had good exhibition hall and congress facilities. “Trade shows in Germany are places where you can contact people from all over the world – about 55% of the exhibitors and a third of the trade visitors come from abroad and not only from the neighbouring countries. You can reach Germany from all continents in a reasonable amount of time,” he explained.

Dr Neven said trade fairs had to compete with a range of marketing channels, ranging from new technology to trade journals. “This is an outstanding advantage in combination with the chance for an exhibitor to address all the customers’ senses during their visit,” Dr Neven said.

The World’s Top Grossing

Exhibition Organisersby Melanie Gardiner – Exhibition World

Sandton Convention Centre, which has been successfully hosting large-scale as well as smaller, more intimate events for the local and global markets for close on

14 years, is looking forward to a bright and busy 2016, brimming with prestigious international events for a wide range of industries.

Says Sandton Convention Centre Executive Director, Mati Nyazema, “The Sandton Convention Centre has an excellent record as the ideal congress venue for hosting local, regional and international conferences and exhibitions. In June 2015, we successfully hosted the 25th Assembly of African Union Heads of State and Government, and from 27 November to 3 December we’ll host the seventh edition of the Africities Summit for Africa’s local authorities, which is themed, ‘Shaping the future of Africa with the people’.”

Part of the auspicious line-up at Sandton Convention Centre for 2016 includes the Forever Living Products global rally in April for thousands of Forever business owners from around the

Sandton Convention Centre features two large exhibition halls and a ballroom, as well as smaller, multi-purpose venues providing space that can accommodate anything from two to 350 guests for private cocktail functions, intimate dinners, meetings of various sizes, executive brainstorms, AGMs, breakaway rooms and interview rooms.

“We strive to provide a variety of options from our venues to suppliers, accommodation and food and beverage, with customised packages tailor-made for each client to meet the specifi c requirements of their event, ensuring a platform for business development, thought leadership, information sharing, edutainment, entertainment, and excellent networking,” says Nyazema.

world; the Annual ICC Banking Commission Meeting, also in April; the Africa & Middle East Conference of Junior Chamber International in May, a prominent global platform for young business leaders; the exciting global consumer exhibition, Gateway to Space, running from May through to August; the inaugural Arnold Classic South Africa sports festival in May, featuring more than 42 sporting codes and to be attended by legendary bodybuilder Arnold Schwarzenegger himself; the International Commission on Large Dams, also in May; the Africa Rail Transport Show in June; Powergen Africa and Distributech Africa conferences and exhibitions running concurrently in July; the International Law Association’s 77th fi ve-day conference in August; the two-week CITES COP17 event from 24 September to 5 October; and the DISCOP TV loves Africa expo, providing insight into the future of fi lm, television programmes, adaptation rights and packaged channels across Africa at the end of October, early November.

NEWS | 05www.theevent.co.za

South Africa is set to host the 19th Annual African Securities Exchanges Association (ASEA) Conference, which will be taking place at the Maslow Hotel in

Johannesburg from 15 – 17 November. This is the fi rst time that this event will be hosted in the country.

ASEA is the premier association of 25 African securities exchanges and their mandate is to promote Africa not only as a sound investment destination offering better returns than more developed markets but one that also incorporates strong regulatory structures.

The conference, which is being hosted by the Johannesburg Stock Exchange (JSE), ranked the 19th largest stock exchange in the world and the largest on the continent - will highlight how ASEA and its stakeholders are implementing best practice to compete globally for foreign direct investment (FDI), attract capital fl ows, and boost investor confi dence.

ASEA Executive Committee Member Zeona

Jacobs, Director of Marketing and Corporate Affairs at the JSE, said, “By hosting this event, the JSE will serve to further position Africa as a serious global contender in the fi nancial services and securities exchange sector.”

“Over the last ten years, the continent has posted steady growth, standing up to the impact of global shocks and becoming an investment destination of choice. A combined projected GDP growth above 5% in 2015 and the world’s largest youth demographic indicates that Africa is positioned to compete eff ectively with economies such as China and India over the next 20 years. Capital markets have been the key drivers of this economic transformation and they continue to play a central role in Africa’s growth story”, she added.

Nicky Newton-King, Chief Executive Offi cer of the JSE, will speak on the role of the JSE as a Corporate Citizen. Speakers also include Mohammed Omran, the Chairman of the

The World’s Top Grossing

Exhibition Organisers SA set Egyptian Exchange, Professor of Finance at the Arab Academy for Science and Technology and Edoh Kossi Amenounve, CEO of the Bourse Régionale des Valeurs Mobilières (BRVM) and the Central Depository/Settlement Bank. BRVM is an electronic stock exchange for eight West Africa countries based in Abidjan, Côte d’Ivoire.

The conference, which is being organised by MCI South Africa is expected to attract major players in the African capital markets, including listed companies, trading participants, regulators, government representatives, technology providers, legal advisors, and institutional investors from Africa, Europe, and Asia.

“ASEA has been successful in attracting capital infl ows to key markets in Africa. The conference highlights the important role its members have in advancing the exchange market and raising Africa’s global competitiveness in this sector”, concluded Jacobs.

to play host to the ASEA Conference

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Le Franschhoek Print file - Media Pack 3 September 2015 1.pdf 1 2015/09/03 10:21:02 AM

06 | FEATURE www.theevent.co.za

The reliance and reliability of contractors in South Africa has been called into question by some overseas exhibitors and

contractors, who say that the South African contractor is not reliable, cannot deliver on time and with good quality.

How can we increase both these items – reliability and quality – in the South African context? And what are the reasons for these negative perceptions?

This is one possible reason: South Africa has a multitude of contractors to the events industry; many of these are reliable, professional organisations who deliver on their clients’ expectations consistently. Sadly, there are a few bad apples that have tarnished the reputation of South African suppliers due to late or non-delivery and

quality that does not match international standards. This can occur when suppliers outsource portions of the work to sub-contractors.

Jennifer Gibson, owner of award-winning exhibition design company The Exhibitionist, feels that the process is trial and error, as the company is only as good as its contractors. “You have to ensure the sub-contractors offer the same service you do to your clients. Your contractors are an imperative extension of your team”, Jennifer says.

However, some companies call themselves full-service, turnkey solution providers, when in fact key elements of the work are not done in-house. Is this not a form of misrepresentation?

Andrew Gibbs of ConCept G feels that

there should be a process undertaken by an independent body that will inspect the factories and capabilities of contractors. If the company that is being vetted in fact offers all services in-house without the need for sub-contractors, that company will be given a certificate stating that it meets the requisite standards and is a Level A supplier, for example.

“What happens if a supplier doesn’t deliver a stand to a client on time? Nothing. We have internal codes of ethics within South African associations, but these don’t hold us accountable for delivering on our promises to our clients”, Andrew says. “The exhibitor is sometimes naïve, in that they think that what they see on Facebook or on a website is the whole truth, but do they go to a supplier’s

MANAGING INTERNATIONAL PERCEPTIONS OF SOUTH AFRICAN CONTRACTORSThis call for further debate is brought to you by ConCept G.

You have to ensure the sub-contractors offer the same service you do to your clients. Your contractors are an imperative extension of your team.

“ “

- Jennifer Gibson, owner of The Exhibitionist

premises and check that 100% of the work can be handled on-site? Almost never.”

Nigel Walker of Compex, says “I agree that an industry body can [should] provide a ‘register’ of service providers in “Good Business Standing”, thus providing a basis for guidance for exhibitors and contractors. Such a register could include copies of relevant, current and valid documentation such as VAT registration, tax clearance certifi cate, health and safety documentation, B-BBEE certifi cation, company registration, directors/shareholders, public liability insurance, professional indemnity insurance; confi rmed membership of industry bodies/associations (particularly those which are underpinned by legal requirements as provided for by an Act) ”.

“The industry body could also undertake

aspects of a project, indeed the exhibition and event industry is underpinned by such relationships, but such relationships should not be disguised/hidden from the end-client”, Nigel concludes.

Andrew also feels that contractors should not bite off more than they can chew. “Suppliers should only take on work that they know can be executed timeously, based on the build-up days stipulated by the organisers.”

Jennifer agrees, saying, “The one thing I am sure of in exhibition stand construction is expect the unexpected, what with our tight deadlines, late sign offs, unfortunately things can go wrong, but you must ensure you and your team have the tenacity to deliver despite the unforeseen circumstance”.

an inspection of all service provider members and verify that each service provider is indeed an owner and has stock of the service items that the provider is advertising they are a provider of – such as furniture, shell scheme, electrics, marquees, plants etc. Otherwise such a service provider should be recorded as a project manager, agency, procurement company etc. The industry body could further indicate which service providers have a particular service component ‘in-house’, and which are sub-contracted. I would go further and say that a service provider should not be ‘listed’ as a provider of ‘xyz’, unless the sales attributed to ‘xyz’ actually contributes at least 10% of that service company’s total turnover. There is nothing wrong with sub-contracting

FEATURE | 07www.theevent.co.za

European Best PracticeBy Andrew Harrisonof ESSA

The process of sub-contracting services of all types is a natural part of doing business in the events industry, both locally and internationally. It can be diffi cult to accurately select suitable sub-contractors in another country, let alone on another continent in a different hemisphere. Whilst it would be impossible to have a universal vetting process there are steps that can be taken to reduce the risk when searching for, and recruiting, someone to look

after your client.The Event Supplier &

Services Association (ESSA) was born out of the need to provide some form of surety when engaging an event contractor, or sub-contractor for an exhibition or live event. In order to join and to maintain membership, the association requires its members to be able to produce a number of documents, for example trading accounts and suitable insurance, and, most importantly, adherence to a strict code of practice. This provides some measure of confi dence for the person engaging an ESSA member to deliver the whole, or part,

of an event, and it has also been a major drive for the association’s members that, when subcontracting work, they seek to do so through fellow ESSA members as this provides consistent values and adherence to the code of practice.

As an association we can help locate specialist, and general, sub-contractors for overseas organisations from within our membership. The better the brief, the narrower the focus. Or, any company can go to the ESSA website and look at the criteria for membership and then select a member with the most suitable expertise and experience.

Suppliers should only take on work that they know can be executed timeously, based on the build-up days stipulated by the organisers.

“ “

- Andrew Gibbs, MD of ConCept G

the most suitable expertise and

08 | OPINION www.theevent.co.za

Last month we explored the research phase of bidding for international events and association meetings. This month, we fi nd out what elements make up

the bidding phase of this process. This begins once the letter of intent has been submitted, and once they have sent a bid document. This works in the same way as a tender, where you receive forms and a window in which to complete them.

Says Nonnie: “The bidding phase is essentially the fi lling in of the bid document, but when you fi ll in the bid document, because there are many elements that are needed, such as accommodation, that’s where the coordinating phase comes into play.”

The Coordinating PhaseThis is also where the fact-fi nding mission’s results come in handy. “The fact-fi nding mission will help you check if you are able to meet the requirements of maybe 80 or 90% of what’s needed,” Nonnie explains. “It’s just like in an interview – it doesn’t mean that when you got the job you got everything correct – but you have the potential. It’s just like the stadiums [for the 2010 FIFA World Cup]. We didn’t have them – but we had the potential to build them.” She goes on to say that if a country is not able

to tick all the boxes in the bid document, it simply will not bid “because it’s going to be a waste of money”.

At this point, the national and regional convention bureaux become involved. “They are supposed to be the facilitators of this particular bid. So it doesn’t matter if the bid came through the PCO, or came through us as government, or came through from you in a little corner there – everybody will gather round and help,” she says. “They will sit with you, they will call the people that are supposed to be there, ask them if they’re interested, etc. The government will use their time in order to assist you in winning this bid.” Of course, the person who initially submitted the bid will still be the owner of that proposal and will help coordinate what is called a Local Organising Committee.

The Local Organising CommitteeA Local Organising Committee (LOC) is formed when the various stakeholders sit together and work on different aspects of the bid. For example, if the bid requires a country to transport 30 000 people per day, those who deal with this sector will be present to offer their expertise and support. A bid is usually open for six months, although with world

BIDDING FOR WORLD EVENTSThe Bid Process in Bite-Size Pieces by Nonnie Kubeka

events or mega sporting events, the bid will be open for the whole year. This is because there are many specifi cations and the LOC has to “go out there and fi nd out if you’ve got these things,” says Nonnie.

The PresentationOnce the bid is complete, it will be similar to a presentation, and once you send it to the relevant parties, they will notify you and acknowledge receipt. From there, the bids with the most potential are placed on a shortlist. “Once you are shortlisted, then it’s time for you to go and present – to do the fi nal presentation,” she continues, “because when you’re shortlisted, they’ve seen it, they love it, but they want you, in maybe fi ve or ten slides, to take them through the presentation.” This is obviously aside from the original bid document.

The mega-event organisers or owners will sometimes request to do a site inspection for some of the applicants on the shortlist before making their fi nal decision. After that, you wait to be awarded, Nonnie concludes.

Be sure to catch Part Three of Bidding for World Events where we fi nd out all about participant boosting. Ms Kubeka also shares some tips on how to ensure a bid is successful.

Nonnie Kubeka, General Manager of Gauteng Tourism Authority, is a well of information on bidding for large-scale events, with experience to match her expertise. She shares with Kim Muller exactly how the bidding process works, what to expect if you’re planning to submit a bid, and why successful bids are so important to the business events industry, and the national economy. This is part two in a three-part series. Kim Muller and Nonnie Kubeka

08 | OPINION www.theevent.co.za

Last month we explored the research phase of bidding for international events and association meetings. This month, we fi nd out what elements make up

the bidding phase of this process. This begins once the letter of intent has been submitted, and once they have sent a bid document. This works in the same way as a tender, where you receive forms and a window in which to complete them.

Says Nonnie: “The bidding phase is essentially the fi lling in of the bid document, but when you fi ll in the bid document, because there are many elements that are needed, such as accommodation, that’s where the coordinating phase comes into play.”

The Coordinating PhaseThis is also where the fact-fi nding mission’s results come in handy. “The fact-fi nding mission will help you check if you are able to meet the requirements of maybe 80 or 90% of what’s needed,” Nonnie explains. “It’s just like in an interview – it doesn’t mean that when you got the job you got everything correct – but you have the potential. It’s just like the stadiums [for the 2010 FIFA World Cup]. We didn’t have them – but we had the potential to build them.” She goes on to say that if a country is not able

to tick all the boxes in the bid document, it simply will not bid “because it’s going to be a waste of money”.

At this point, the national and regional convention bureaux become involved. “They are supposed to be the facilitators of this particular bid. So it doesn’t matter if the bid came through the PCO, or came through us as government, or came through from you in a little corner there – everybody will gather round and help,” she says. “They will sit with you, they will call the people that are supposed to be there, ask them if they’re interested, etc. The government will use their time in order to assist you in winning this bid.” Of course, the person who initially submitted the bid will still be the owner of that proposal and will help coordinate what is called a Local Organising Committee.

The Local Organising CommitteeA Local Organising Committee (LOC) is formed when the various stakeholders sit together and work on different aspects of the bid. For example, if the bid requires a country to transport 30 000 people per day, those who deal with this sector will be present to offer their expertise and support. A bid is usually open for six months, although with world

BIDDING FOR WORLD EVENTSThe Bid Process in Bite-Size Pieces by Nonnie Kubeka

events or mega sporting events, the bid will be open for the whole year. This is because there are many specifi cations and the LOC has to “go out there and fi nd out if you’ve got these things,” says Nonnie.

The PresentationOnce the bid is complete, it will be similar to a presentation, and once you send it to the relevant parties, they will notify you and acknowledge receipt. From there, the bids with the most potential are placed on a shortlist. “Once you are shortlisted, then it’s time for you to go and present – to do the fi nal presentation,” she continues, “because when you’re shortlisted, they’ve seen it, they love it, but they want you, in maybe fi ve or ten slides, to take them through the presentation.” This is obviously aside from the original bid document.

The mega-event organisers or owners will sometimes request to do a site inspection for some of the applicants on the shortlist before making their fi nal decision. After that, you wait to be awarded, Nonnie concludes.

Be sure to catch Part Three of Bidding for World Events where we fi nd out all about participant boosting. Ms Kubeka also shares some tips on how to ensure a bid is successful.

Nonnie Kubeka, General Manager of Gauteng Tourism Authority, is a well of information on bidding for large-scale events, with experience to match her expertise. She shares with Kim Muller exactly how the bidding process works, what to expect if you’re planning to submit a bid, and why successful bids are so important to the business events industry, and the national economy. This is part two in a three-part series. Kim Muller and Nonnie Kubeka

OPINION | 09www.theevent.co.za

Johannesburg Expo Centre CEO Craig Newman was elected as a member of the main board and appointed to the

executive committee of UFI, the Global Association of the Exhibition Industry, late last year. He has some big ideas for the continent, and shared his thoughts with The Event at the 29th SAACI Congress in Cape Town.

The Event: What kind of opportunities do you see in the wider continent from a South African perspective?Craig Newman: Well, taking that leadership role, look at how our government is set up in South Africa. We are quite advanced compared to the rest of Africa, with regards to the value of conferences and exhibitions and what they bring to the economy. The structures are set up from national and regional through to the municipalities. The opportunity lies with us being able to take that as a footprint, don’t re-invent the wheel, go to our neighbours and say we have a structure. This is the structure. We would like you to be part of it. It’s a huge opportunity because then you are opening up your market.

The Event: Tell us about the 2017 UFI conference.Mr Newman: That’s going to be good. It is going to be an opportunity for our local industry and hopefully by then we will get lots of participation from our neighbours to meet with

all these big international exhibition companies. The UFI Congress, which is coming in 2017, is always well-supported and well-attended by its members of the association, and its members are all the major players in the exhibition industry. It will be a platform for people who like to launch their businesses locally, to meet with big potential partners from the international arena.

The Event: Why is UFI the right association for spear-heading business events in Africa?Mr Newman: It’s purely because of its membership. There are 680 companies worldwide, a lot of companies are really big in their countries, stock-exchange listed, with big purses, and they come with investment. That is what Africa needs. There is education within the industry, there is skills-development, and there is experience and the learnerships that come with it. These are companies, some of them over 120 years old, and they will bring all of that expertise into South Africa and Africa. It is up to us to take that opportunity.

The Event: Where do you see us heading in the next 5 – 10 years if it all goes according to plan? Mr Newman: That last statement of yours is important: if it all goes according to plan. We talk about collaborating; one gets the idea that there isn’t that kind of collaboration at government level in various departments.

A Chat With CRAIG NEWMANUFI’s Africa board member shares his thoughts on associations and how the continent is the next big thing in the global MICE economy. This is part two of a two-part series.

[For example] the whole visa story makes it very difficult for us to create credibility about our country as a destination, when people are struggling to get visas to come here. If I’ve got a trade exhibition here in six weeks, I can’t guarantee that I am going to be able to bring in any international exhibitors because they are going to have issues trying to get visas. So was there collaboration between different departments? The way they made this decision makes you think there wasn’t, but you hope that there was, that there is a plan, and that they will implement it in some way or another so it doesn’t cause us to take ten steps backwards.

Event: With these kinds of challenges, what would be the best way forward from an association point of view? Mr Newman: Firstly, we need to collaborate and show we are one very strong industry. There needs to be a plan and a strategy. We need to communicate with our government; you are affecting me this way, let’s work together, how can we speed this process up so that we can continue on this path we were which was growth and development. Secondly, tourism is the way to go. Tourism needs to lead the economy because it creates jobs, brings investment. There is a whole lot of contribution from tourism into the South African economy. We need to focus on that and get it right.

Zip Zap After seeing the youngsters from Zip Zap perform at this year’s SAACI Conference, this truly is a unique option party option. Aside from their highly entertaining double-jointed troupe, the company also has a party venue in Cape Town – the Zip Zap Circus – that can host up to 600 guests. The dome is fully equipped with sound, stage, lighting and WiFi. They also offer customisable themes and shows, dinner theatre, and can create a ‘social circus’ where guests get involved. But perhaps the best part is that Zip Zap is that they train youth, many of them at risk, and ultimately inspire them to greater things.

Shimmy Shimmy Beach Club and Restaurant is renowned for its New Years’ parties. This trendy venue offers loads of space to get your freak on, and is ideal for year-end functions. The whole club can be booked for your special occasion, or any of the 8 venues depending on your needs. You can even make it a day-long celebration for the family – Shimmy caters to kids, too, with a dedicated children’s play area.

Oyster BoxOpt for fi ve-star opulence in Durban’s well-to-do area of Umhlanga. The Oyster Box is ideal if you’d like to create an unforgettable luxury experience. Year-end celebration prices are from R590-R690 per head, while fi ve venues within the hotel can be used for banquets for between 30 and 120 guests. The Oyster Box also has an award-winning spar and a curry buffet that’s to die for.

The end of 2015 is almost upon us, and what better way to honour employees, peers and colleagues than with a celebration? Big budget

or not, it’s all about creating an unforgettable experience for all involved. Whether you pick a fun teambuilding activity, or opt for a luxurious year-end splash, here are some great ideas to get you started.

Oyster KingOyster King, headed by Patrick De Bree, is an innovative culinary entertainment company entertaining guests as they offer delicious gourmet morsels. The Oyster King – complete with leather gladiator outfi t – is their most popular concept. “The highlight is really the interaction between our Kings and the guests, where the Oyster King shares stories of oysters, like where they from, how healthy the oysters are, and answers questions on the ‘Aphrodisiac side’,” says De Bree. The second most popular concept is the Fortune Cookie Queen. Companies can communicate tailored messages in the cookies, ideal as a measurable marketing food theatre concept. Others include the Swiss Queen (handing out Lindt chocolate), the Sushi Queen, the Caviar Queen, and a new concept, the Ice Lolly Queen.

moyo’s Menumoyo is one of the best restaurant chains combining a touch of luxury and with extraordinary African fl avour. Their sensational spring menu has just been released, and with venues in Blouberg and Kirstenbosch in Cape Town, uShaka in Durban and Melrose Arch and Zoo Lake in Johannesburg, corporates are spoiled for choice. moyo offers Year End Communal Feasting menus starting at R245 per head, and in Zoo Lake, a Year End Buffet Feast costs R265 per person.


PLAN A YEAR-END PARTY to Remember! by Kim Crowie

© O

yster King

© Zip Zap

© Zip Zap

Zip Zap is a unique and entertaining party venue.

Zip Zap’s inspired and inspiring youth.

Oyster King; an innovative culinary entertainment company.

The Event: Will the CCCC compete directly with the CTICC?Glyn: First and foremost, our mandate is to ensure that Cape Town is recognised globally as a business travel destination, 365 days of the year. We believe that we complement one another and can definitely co-exist. The CTICC fulfils the city’s requirement of attracting large-scale international exhibitions, summits, etc. Our core focus will be on corporate South Africa, conferences and confexes; we will however attract smaller international conferences as our facility is small enough to brand adequately to make our venue an extension of a corporate’s headquarters.

The Event: What is the capacity of the CCCC?Glyn: Our main hall can accommodate 1 200 pax, cinema style. At capacity the centre can host 1 900 delegates across 20 venues. The square can be used as additional exhibition space or as a gala dinner venue; this is a further 1 200m2 of usable space under a bedouin canopy.

The Event: You are known for your people-centricity. How has this helped the hiring process?Gary: We want to create a new team with a new culture and fresh ideas. Due to our history in the industry, there is a fairly large contingent of staff that we’ve worked with in the past that want to join us. We had 750 applications in about three weeks! There are certain key people that are phenomenal and they stand out. We’d be silly not to hire these people due to their incredible experience in the industry.Glyn: Every applicant is channelled through our website, so it goes through a fair adjudication process. We collectively review, and for key positions, we earmark four to five applicants, and put them through psychometric testing. We are also not hiring a Sales Manager for at least the first year, as we’ve taken the strategic decision to fulfil that role ourselves. This is one of the reasons why we’ve put our personal cellphone numbers on our business cards and website.Gary: When we attend international shows such as IMEX, we see a greater influx of meeting requests because it’s unusual for the CEOs of a conference centre to be on the show floor like we are. We feel that we give life to the brick and mortar.

The Event: How are your forward bookings looking?Gary: We are looking very healthy and we’ve had some fantastic enquiries, especially subsequent to our hard-hat party, where we had about 150-odd bookers on site and the enquiries just came flooding in. We’ve got around sixteen Conferences booked in 2016 and five in 2017. So it is a mix of international and national conferences, and even more importantly, probably 90% are accommodation-linked, filling up most of the bedrooms in Century City, not just in our hotel, but in surrounding hotels.

Glyn: Surprisingly, we’ve seen a large amount of exhibition business. We didn’t think we’d be attractive in this market because of the space constraints, but we’ve booked two consumer shows. We are also joining SANCB and Wesgro as brand ambassadors on the SA pavilion at IMEX Las Vegas. About Glyn TaylorGlyn Taylor has 22 years of experience in the Hospitality Sector. Initially entering the industry as a qualified young chef in 1993, his career path saw him growing through the ranks of the Three Cities Group in management. Glyn entered the group as a Food and Beverage Manager, subsequently holding various General Manager portfolios within the Group. His final role as a GM was to open Le Franschhoek Hotel and Spa. Glyn resigned from his position as Group Director of Operations to initiate a start-up management company pre 2010 Soccer World Cup. Glyn has for the past two years been offering technical assistance to the CCCC development (architectural, technical and financial modelling). Glyn is now the Joint CEO of the Century City Conference Centre & Hotel.

About Gary Koetser Gary Koetser has 17 years’ experience in the hospitality industry. Gary went through the Protea Hotels Diploma in Hospitality Service Management before becoming GM of Protea Hotel Saldanha Bay, Protea Hotel Tyger Valley and Protea Hotel Sea Point before being selected to head the management team that opened African Pride Crystal Towers Hotel & Spa in 2009. After numerous accolades including being awarded the prestige’s General Manager of the year for the Protea group Gary was promoted to Regional GM overseeing 12 hotels across the Western Cape. He is now the Joint CEO of the Century City Conference Centre & Hotel scheduled to open in 2016.

12 | SPOTLIGHT www.theevent.co.za

JOINT CEOS of the Century City Conference Centreon People Centricity and Future Bookings

Sandton Special FeatureBrought to you by the

Sandton – A Hub of Business, Shopping, and now Eco-InnovationBrought to you by the

Sandton is known as the richest square mile in Africa, and to visit Sandton is to understand that South Africa has reached the

pinnacle of world-class infrastructure, leisure, business and tourism.

Right in its heart is the Sandton Convention Centre, the leading multi-purpose exhibition and convention centre, situated near a number of accommodation, retail and entertainment options.

The 12-storey centre provides convention and exhibition space over five main levels. The convention centre offers 22 000m² of convention, exhibition and special event space. The pavilion can seat 4 500 guests, while the ballroom can accommodate 2 000 banquet guests. The smaller

event rooms can accommodate up to 350 people.

Sandton offers a myriad five-star hotels, haute cuisine, cutting-edge entertainment venues and shopping centres that rival the best in Europe and the US. But this month, the focus is on Sandton for a different reason. For the month of October, and driven by the City of Johannesburg, Sandton will host the world’s second-ever EcoMobility World Festival. It will be celebrated by creating a month-long dedicated pedestrian zone in part of the Sandton CBD, to promote an ecomobile future for residents and visitors in Johannesburg.

Elaine Jack, City Improvement District Manager for Sandton Central Management District (SCMD),

comments: “These legacy projects are designed to promote the use of public transport and non-motorised forms of transport as safe, affordable and accessible alternatives to private vehicles. We are happy to see that the City of Johannesburg has taken into account the reality that people will only make the shift towards public transport and bicycles if these accessible alternatives become available.”

According to the SCMD, Sandton will benefit from a lasting legacy long after the EcoMobility World Festival.

“The EcoMobility World Festival has really put the Sandton CBD, and its surrounds, at the forefront of the city’s attention and we believe this investment into public transport will ensure that Sandton remains

Sandton – A Hub of Business, Shopping, and now Eco-InnovationBrought to you by the

Sandton is known as the richest square mile in Africa, and to visit Sandton is to understand that South Africa has reached the

pinnacle of world-class infrastructure, leisure, business and tourism.

Right in its heart is the Sandton Convention Centre, the leading multi-purpose exhibition and convention centre, situated near a number of accommodation, retail and entertainment options.

The 12-storey centre provides convention and exhibition space over five main levels. The convention centre offers 22 000m² of convention, exhibition and special event space. The pavilion can seat 4 500 guests, while the ballroom can accommodate 2 000 banquet guests. The smaller

event rooms can accommodate up to 350 people.

Sandton offers a myriad five-star hotels, haute cuisine, cutting-edge entertainment venues and shopping centres that rival the best in Europe and the US. But this month, the focus is on Sandton for a different reason. For the month of October, and driven by the City of Johannesburg, Sandton will host the world’s second-ever EcoMobility World Festival. It will be celebrated by creating a month-long dedicated pedestrian zone in part of the Sandton CBD, to promote an ecomobile future for residents and visitors in Johannesburg.

Elaine Jack, City Improvement District Manager for Sandton Central Management District (SCMD),

comments: “These legacy projects are designed to promote the use of public transport and non-motorised forms of transport as safe, affordable and accessible alternatives to private vehicles. We are happy to see that the City of Johannesburg has taken into account the reality that people will only make the shift towards public transport and bicycles if these accessible alternatives become available.”

According to the SCMD, Sandton will benefit from a lasting legacy long after the EcoMobility World Festival.

“The EcoMobility World Festival has really put the Sandton CBD, and its surrounds, at the forefront of the city’s attention and we believe this investment into public transport will ensure that Sandton remains

competitive and the preferred location of choice for business, living, leisure and tourism in the city,” says Elaine Jack.

“The festival in October creates an opportunity to try new ways of getting around. Experiencing other modes of transport for a month is a start. The most exciting thing is that people will be able to use the exciting new transport alternatives created in the legacy projects on a sustainable basis.”

Sandton’s CBD, originally not built for any mode of traveling other than private vehicles, will benefit from permanent infrastructure put in place to enable safe walking and cycling as well as facilitate public transport. Jack notes that the number of commuters to Sandton has increased at 3.4% per annum and is likely to continue to increase at 3% per annum in the future.

“There is simply not enough road space to accommodate the additional traffic. We have been working with the City over the last two years and last year approved the new Sandton Transport Master Plan which will be implemented

in partnership. The City is taking the lead in the implementation with the introduction of the BRT, cycle lanes and improved public transport facilities. However changing behavioural is always a challenge. The EcoMobility World Festival is an opportunity to do things differently and is a chance to ignite a movement to change the way we move around the city for the better,” she says.

As part of its comprehensive strategy to create a cycle-friendly environment, the City of Johannesburg has designed and will be constructing cycle lanes close to various high-volume routes. These dedicated cycle lanes will be constructed along Maude, West and Alice Streets and cyclists will, in future, be able to ride from Rosebank to Sandton on this network.

The future of Johannesburg transport is set to feature a seamless transport system where people can switch easily between the Gautrain, Metrobus, Rea Vaya Bus Rapid Transit Network, minibus taxis, metered taxis, tuk tuks and cycling and walking.

For the thousands of people who walk from Alexandra to Sandton every

day, the city will also be complete a 5km path, offering a dedicated bridge across the M1 highway, for both cyclists and pedestrians by mid-2016. By this time it will also complete the conversion of West and Maude Streets into complete streets that accommodate all kinds of transport. It will also put everything in place for a public transport loop along Rivonia, Fredman, Fifth Streets and make mobility improvements to Marlboro Drive. By mid-2016, the new infrastructure will also include 35 km of public environment upgrades in Alexandra.

By the end of 2017, the City of Johannesburg has committed to completing cyclist lanes in and towards Sandton. This will be done in partnership with the city and property owners and developers. This direct route will run between Rosebank and Sandton, covering 1.8km. The city will also have the Rea Vaya BRT complete and operating between Sandton, CBD, Ivory Park, Alexandra, Midrand and Sunninghill. Finally by 2020 the new Alexandra Interchange will be complete.

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THE MASLOWThe Maslow is the ultimate business hotel in the heart of Sandton. All senses have been catered for from the alluring Lacuna Bistro and Bar, to the magnificent ballroom, conference center and 12 unparalleled meeting rooms. Guests have the convenience of free uncapped Wi-Fi, complimentary shuttle, and the Wayfarer transit lounge. The Maslow Hotel is definitely a game changer; a destination for professionals.

t: +27 10 226 4600www.suninternational.com/maslow

THE MICHELANGELOAmongst the luxury hotels in Sandton lies the magnificent Renaissance architecture of The Michelangelo hotel. The Michelangelo is the very essence of status and success, located on Nelson Mandela Square and is a proud member of the ‘Leading Hotels of the World’. All your requirements for meetings, functions and conferences are catered for - The Michelangelo Hotel provides state-of-the-art conferencing and eventing experiences on a grand scale.

t: +27 11 282 7000e: [email protected]

JSEThe JSE, the heart of Sandton’s financial district, offers corporate venue hire with the choice of auditorium (145 pax) or flexible atrium seating (up to 250, also suitable for smaller groups). Services include our media hub (CNBC, SABC, Biznews, PowerFM) and an opportunity to celebrate a corporate milestone by symbolically Opening the Market. t: +27 11 520 7389e: [email protected]/events-and-facilities/venues

PROTEA HOTEL BALALAIKA SANDTONDuring the Eco-Mobility Month, all roads bordering the Protea Hotel Balalaika are still accessible. Guests arriving from the airport shouldn’t have issues driving by car, if asked at controlled points (JMPD) just advise your destination is at the Protea Hotel Balalaika. Quickest route to Hotel will be on Grayston from Rivonia Road towards West, left onto West and left into Stella Road. t: +27 11 322 5000e: [email protected]

PROTEA HOTELWANDERERSSituated in the prestigious suburb of Illovo, Sandton, within the same grounds as the Wanderers Club. A mere 4 minutes’ drive away from the M1 highway allowing easy access to business centres and various other attractions the great city of Johannesburg has to offer. The 4-star hotel offers complimentary shuttle services to selected areas within a 10km radius, free parking and complimentary access to the full-on gym.

t: +27 11 770 5550e: [email protected]/wanderers

PARK INN SANDTONThe Park Inn Sandton Hotel’s location and amenities combine to provide the ideal experience for travellers. Choose from 273 comfortablerooms, while on-site features include delectable dining options, a fitness room and a swimming pool. The meeting facilities are perfect for hosting both business and personal events. Free shuttle service to Sandton City, Mandela Square and Gautrain Sandton Station.

t: +27 11 303 1000e. [email protected]/hotel-sandton

RADISSON BLUGAUTRAINThe Radisson Blu Gautrain Hotel is located a mere 55 steps from the Sandton Gautrain and is situated in opulent Sandton. Boasting 220 beautifully appointed guest rooms, exceptional hospitality and extensive meeting facilities, the hotel is a popular choice with discerning business and leisure travellers. The hotel offers top-class meeting facilities that can cater up to 160 delegates.

t: +27 11 286 1000e: [email protected]/hotelsandton-johannesburg

RADISSON BLU HOTEL SANDTONThe hotel boasts 15 state-of-the-art meeting rooms and an auditorium, spaced over 2 � oors. Their spacious 302 bedrooms range from 32m² and up. Located in the heart of Sandton and 400m from the Gautrain station, they offer a complimentary shuttle within 3km of the hotel. Guests are spoilt for choice with an in-house wellness spa and complimentary access to the exclusive Platinum Planet Fitness Health Club.

t: +27 11 245 8000f: +27 11 245 8099e. [email protected]

SANDTON SUNSituated in the heart of Sandton’s business and commercial district, the hotel can host a variety of events, from intimate boardroom meetings for 6 to cocktail functions for up to 200 delegates. Sandton Sun is situated 650 metres from the Sandton Gautrain Station. Guests can choose from 326 rooms which are currently being refurbished and will be available from September 2015.

t: +27 11 780 5000f. +27 11 780 5002www.sandtonsun.com

Bidding for International Conferences – A Case Study

The South Africa National Convention Bureau

(SANCB) was on hand to guide Professor

Douglas Oliver (a Professor based in the School

of Pharmacy at the North-West University)

and his team through the complex process

of planning and executing a world-class

conference, namely the World Congress of Basic

and Clinical Pharmacology 2014.

This is the first of six guides that will

provide insight into how SANCB’s services

are indispensable to the modern conference

organiser. By using case studies and

testimonials, you will gain a real-world

understanding of how SANCB works with the

client to ensure a seamless and world-class

business event.

The SANCB offers five pillars of support

services, namely Bidding Support, Site

Inspection Support, Convention Planning

Support, Delegate Boosting Support and On

Site Event Services.

In the Bidding Support phase, the SANCB

can provide the following support:

• Pre- and post-bid support such as bid

promotion and handling of requests

for proposals

• Independent advice when selecting a

destination for your event

• Bid materials to provide support

to members

SOUTH AFRICA NATIONAL CONVENTION BUREAU in partnership with the Part 1 of 6

• Government Letters of Support.

• Presentations that show

government support

• Lobbying and promotional support

• Meeting planner support services such as

collateral materials, signage and assistance

in locating suppliers

• Advice on local issues

• Destination expertise through numerous

channels including SANCB’s meeting and

incentive planner’s website and meeting

planner guides

• Coordinating requests for bidding

Case Study: The World Congress of Basic and Clinical Pharmacology 2014

South Africa hosted the first ever World

Congress of Basic and Clinical Pharmacology

(WCP2014) on the African continent in 2014.

The historic event was held from the 13th to

the 18th of July 2014, some eight years after

winning the bid in Beijing, China.

After winning the bid, Professor Douglas

Oliver, President of WCP2014, engaged the

services of the SANCB, who provided strategic

marketing material and custom-built stands

at business events around the globe. “The

SANCB went above and beyond for us. They

even provided proudly South African products

in our stands, such as Amarula liqueur and

chocolates”, Professor Oliver said.

The World Congress featured more than

300 eminent scientists lecturing in over 100

podium sessions, including Nobel Laureate

Robert Lefkowitz, who presented the keynote

opening address.

Developing basic and clinical sciences for

next generation scientists was a priority of

the Congress, the outcome of which was the

development of comprehensive strategies and

action plans for furthering healthcare in South

Africa and the continent.

“I would like to express our sincere

appreciation for SANCB’s support of the World

Congress. SANCB has been outstanding

over many years for us. Their support and

encouragement has indeed showed the world

that we are changing our continent and

making a difference to those in need

of healthcare and we capable of addressing

the challenges. Thank you!” Professor

Douglas Oliver.

“Working with the Bureau from Phase One

is absolutely critical, and this is what I advise

people at all times.” Professor Douglas Oliver.

South Africa has been attracting more

medical congresses and symposiums in recent

years and WPC2014 is a great example of

this sector’s growth. The World Congress

on Basic and Clinical Pharmacology 2014

paved the way for the growth the nation’s

knowledge economy. The event’s success has

shown other medical congress organisers that

South Africa is more than capable of being an

amazing host.

The following events are taking medical

conferences are taking place in South Africa

over the next three years:

• Mental Health Conference 2015,

8 - 9 October 2015

• 47th Congress of The International

Society of Paediatric Oncology,

8 - 11 Oct 2015

• 6th Federation of Infectious Diseases

Socieies of Southern Africa (FIDSSA)

Congress, 05-08 Nov 2015

• World Congress on Developmental

Origins of Health and Disease (DOHAD),

08-11 Nov 2015

• Combined Congress Meeting of the

Combined Orthopaedic Associations

(COMOC), 1-15 Apr 2016

• International Conference on Emergency

Medicine and Symposia (ICEM),

18-21 Apr 2016

• International AIDS Conference,

17-22 Jul 2016

• World Psychiatric Association

International Congress, 18-22 Nov 2016

• International Society for Prosthetics

and Orthotics (ISPO) World Congress,

8-11 May 2017

• World Congress of Internal Medicine

(WCIM), 18-22 Oct 2018

Praise for WPC2014 and SANCB

Prof Sam Enna (President IUPHAR) USA“Congratulations on a magnificent meeting

in Cape Town. Outstanding science, great

location and wonderful hospitality. I fully

appreciate all of the time and effort you put

into this conference. Thanks for given me the

opportunity to visit your beautiful country”

Prof Patrick du Souich (past-President of IUPHAR) Canada “Thank you very much for all you have

done for us: a wonderful and exciting congress,

warm hospitality and great organization.

Congratulations! Other remarkable aspects of

my visit: the optimism and the kindness of your

countrymen; Cape Town and surroundings are

cleaner than Montréal and Québec!”

Prof Robert Lefkwowitz (Nobel Laureate) USA“They will be a terrific reminder of our delightful

time in South Africa. I also want to thank you for

the hospitality you showed us during our visit.

You really went a step beyond in meeting and

greeting us, and giving us such a warm send-off.

I had an excellent time at the meeting, which

went extremely well. You should be very proud

of what you have accomplished.”

Michael Spedding (director NC IUPHAR and Secretary-General IUPHAR) France“This was a quite remarkable meeting,

and fantastic to fulfil our cooperation

with South Africa. You have made a lasting

contribution to Africa and

world pharmacology.”

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SOUTH AFRICA NATIONAL CONVENTION BUREAU in partnership with the Part 1 of 6

Prof Mohamed Khayyal (President: Egyptian Society) Egypt“What you have both achieved will remain

a milestone in the history of IUPHAR,

WCP, and PharfA. Congratulations on a

job superbly conducted and orchestrated

by Tiaan von Karajan, and Oliver von

Dohnanyi. Cape Town was indeed an

experience that will remain deep in our

hearts forever.”

Prof Alexander Dodoo (Director WHO collaborating Centre and PharfA) Ghana“We all enjoyed everything thoroughly.

Thanks to the whole team in SA. You did us

proud and your hospitality was superb”

Prof Claude Kirimuhuzya (Secretary General, Uganda Pharmacological Society) Uganda“I would also like to add my voice to everyone

who appreciated the outstanding display of

organizational ability in hosting WCP 2014,

and the perfect show when it came to the

participation of PharfA.

The PharfA symposia brought out

important issues and the Lectures by

African Scholars were captivating.

For the Uganda Pharmacological Society,

it was a particularly memorable and

highly inspiring experience, considering

the fact that it was our maiden experience as

a national society.”

Prof Samuel H.H. Chan (National Chair Professor/Distinguished Chair Professor and Director, Center for Translational Research in Biomedical Sciences) Taiwan“Congratulations on a successful Congress;

you and your staff should be proud.”

Prof Paul Vanhoutte (past-president: IUPHAR) France/Hong Kong“Well done on putting together such

an excellent World Congress. You and

your team should be congratulated

wholeheartedly!”

Lynn Ngwenya (Profession Officer IRC, National Research Foundation) Pretoria“It was such an excellent event. It showed

greatness and excellence indeed”

Thiru Naidoo (Cape Town and Western Cape Convention Bureau) Cape Town“A huge congratulations on an amazing

event, a first for Africa and I am so proud to

have contributed to it. Well done to

you and the committee. It’ s ambassadors

like you that make us proud to be

South African!”

For destination expertise and convention planning support, contact the South Africa National Convention Bureau.T: +27 (0)11 895 3000 E: [email protected] W: www.businessevents.southafrica.net

SANCB Support Services

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TICC

Qatar Airways will soon launch daily flights to Johannesburg and Cape Town, according to recent reports. The airline,

which flies to over 151 cities across the globe, will also fly to Durban. Qatar Airways Manager for South Africa, Jonathan Minentte, made the announcement at the World Routes Strategy Summit at the Durban ICC on 20 September 2015.

These additional flights are set to inject millions of Rands into the local economy each year, and according to KwaZulu-Natal MEC for Economic Development, Michael Mabuyakhulu, the addition of the Durban leg will be a boost to the city and province. “It will link us to 151 additional destinations,” he said. “We are still working out exactly what the economic benefits will be, but it

will be a catalyst for growth.” He went on to say that although passengers need to remain on board in Joburg before heading to Doha, the introduction of the flights was an important stepping stone for getting the city back on the international flights roster. “The aviation industry bases its routes on passenger numbers. As we [Durban] increase the numbers, we will increase the frequency of flights, and then move on to direct flights.”

“Accessibility is a key feature needed to achieve sustainable economic growth and prosperity, and it is in that spirit that we continue to provide services and improve the provision of world-class transport and logistics infrastructure,” Mabuyakhulu concluded.

Increased frequencies of flights are said to have huge financial benefits. Kate Bland,

Director of Routes for UK company UBM, said that a recent daily direct BA flight between LA and London translated to an economic benefit directly and indirectly on US$100-million. “They were also able to negotiate about 120 new weekly flights since 2010, with an estimated economic benefit of $450-million,” she said.

The new routes will offer flights to Durban on Mondays, Tuesdays, Thursday and Saturdays. A second carrier, believed to be Turkish Airlines, is expected to announce they will also be flying to Durban soon. As with Qatar Airways, these ‘tag flights’ will also go through Johannesburg.

This news comes on the back of Qatar being named Best Middle Eastern/African Airline for the 6th consecutive time at the Business Traveller Asia Pacific Awards.

Once CTICC East is complete in 2017, the combined exhibition space of both buildings will be 21 159m². We have already

secured our first bid that will see both CTICC West and East simultaneously occupied by 15 000 delegates in June 2020. Many of our repeat clients have also indicated their intention to expand into CTICC East by 2017.

Our expansion, funded by the City of Cape Town and Western Cape Government, will raise the global competitiveness of Cape Town as a premier world-class meetings and events destination. This in turn allows us to meet the City’s Integrated Development Plan’s objective of establishing Cape Town as Africa’s business events destination. Simply put, the expansion will double our existing exhibition capacity by adding 10 000m² of multi-purpose exhibition space and approximately 3 000m² of

meeting space. The expansion plays a pivotal role in

continuing to bring international business to the region. It will allow us to meet the growing demand to stage more events, offer more flexibility and allow for an increase in the concurrent hosting of various sizes of meetings, conventions, exhibitions and other events.

While the completion of CTICC East will enable the centre to meet the steadily growing demand from exhibition and conference organisers across the globe, the CTICC expansion is about far more than merely adding buildings or increasing the centre’s floor space. Rather, the expansion is a key way in which the CTICC will help to raise the global competitiveness of Cape Town as a premier world-class meetings and events destination.

Given the widespread acknowledgement that future global economic growth is increasingly reliant on intellectual capital, the meetings, conferencing and exhibition sectors have a serious role to play as a key driver of knowledge sharing and intellectual growth in South Africa. The CTICC is committed to playing a leadership role in the development of this knowledge-driven economy in Cape Town and across South Africa.

By allowing the centre to attract even more global associations and large, knowledge-based events, the CTICC expansion is growing its contribution to expanding the expertise, knowledge and skills in the city, the province and the country.

CEO, Julie-May Ellingson on the

CTICC’S EXPANSION

QATAR LAUNCHES Daily Flights to SA

24 | CTICC www.theevent.co.za

Ticketing Technology

Company Profi le: Webtickets is South Africa’s market leader in providing integrated ticketing solutions to a wide range of clients. Since its inception in 2007, Webtickets has been fi rst to market with a range of innovative ticket products that ensures its clients are provided a world class service at competitive prices. Most recently, Webtickets collaboration with Pick n Pay has provided its clients with unrivalled marketing and distribution channels, and together with its access to South Africa’s largest loyalty program, the Pick n Pay Smart Shopper, it off ers signifi cant opportunities for the promotion and sales of tickets.

Best Value Features:• Innovative and fl exible ticket system• Integrated into social media and Google

traffi c analysis.• Signifi cant retail distribution through Pick n Pay• Aff ordable transaction fees• Integrated into Nedbank banking app suite• Marketing access to South Africa’s largest loyalty

plan: Pick n Pay Smart Shopper

Clients & Events:• Table Mountain Aerial Cableway• Robben Island Museum Tours• Franchshoek Tourism Events including

the Bastille Festival• Cape Town Ten’s• FNB Joburg Art Fair• Kirstenbosch Summer Concerts

Contact Details:Address: Pepper Street, Cape TownTel: +27 86 111 0005Email: [email protected]: www.webtickets.co.za

TICKETING TECHNOLOGY

The Presents

Ticketing technology has been advancing at a steady pace, along with the rise of the digital age. People are more comfortable with new technology these days, and this is evident in the number of mobile or online

tickets that are being sold across all sectors. The Event has compiled a list of some of the latest tech that’s likely to change the local ticketing industry in the near future.

1. Holistic ServicesInstead of simple services that off er only ticketing infrastructure, hardware or software, more and more companies are embracing a holistic approach to ticketing technology. A great example of this is Webtickets, who through their online portal sell print-at-home tickets, and allow clients to create their own box offi ce, putting them in control of their event and income stream. They provide fully integrated ticketing, marketing and customer database infrastructure that allows event organisers to maximise guest relations, branding and revenue. They also off er real-time event information, integrate ticket sales within your website and social media, media accreditation functionalities and preregistrations. Their web cashless system is also a huge trend that’s taking off in ticketing today.

2. AnalyticsBig data is being used more and more often to analyse the tickets being sold and the people who are buying them. According to research conducted by North West University’s Professor Melville Saayman of TREES, their Tourism Research Unit, the National Arts Festival in Nelspruit revealed four diff erent decision-making styles: spontaneous, limited,

© Ivana D

e Battisti


Company Profile: Rendezvous Events is a solution of NFS Technology Group, an international provider of meeting and hospitality software with more than 20 years industry experience and more than 1 500 customers in 25 countries. They include meeting venues, stadiums, corporate offices, hotels and restaurants. NFS is also a Microsoft Gold Partner. We undertake custom development projects and systems integration work, as well as providing hardware, networking, AV and VC solutions. NFS also provides the market leading etouches event management software used by leading events businesses such as Eastern Sun Events and Going Africa Conferencing.

Contact Details:Address: Cube Workspace, 134 River Road, Barbeque Downs, KyalamiTel: +27 11 394 9554Email: [email protected]: www.nfs.co.za

Best Value Features:• More revenue from existing and new clients

with a built in CRM• Better decision making with accurate reporting• Improved revenue capture with full event billing• Simplified room and event booking process• Streamlined operation with automatic function sheets• Maximises new business opportunities with

online bookings

Clients:• CSIR International Conference Centre• Misty Hills Country Hotel, Conference

Centre and Spa• The Venue Greenpark• Maropeng• Olive Convention Centre• Nelson Mandela Metropolitan University

extended and routine. Knowing this kind of information, or intelligent data, will ultimately help festival organisers attract visitors to a variety of events – but it’s just as important knowing what visitors expect from events they attend.

3. Cloud SoftwareThe NFS Technology Group recently expanded its software solutions, support and training in South Africa to include Rendezvous Cloud. This proven international solution provides advanced calendar management with instant room and food service availability, event documents such as banquet orders, contracts and deposit requests, menu and package handling, and excellent management reports to cover client revenue production, room usage statistics, revenue forecasts and event planning reports. Its benefits include cost effectiveness and speed of deployment.

4. Mobile TicketingMore and more people are buying tickets with their mobiles and as a result, companies like Masabi, CrowdSurge, Ticketbud and many others are turning to mobile tech innovations. As with apps like SnapScan where you can pay at a till without ever grabbing your purse, mobile tickets allow customers to buy and display tickets on their smartphones. This technology is already being rolled out on the US’s Delta airlines as eBoarding Passes, where passengers can check in online and use their device to show their boarding pass as they enter transit.

5. Near Field CommunicationNear Field Communication (NFC) is a rather useful form of contactless communication between devices. This allows a user to wave their smartphone or tablet over an NFC-compatible device to send information without needing to touch the devices together or go through multiple steps in setting up a connection. Local companies like Webtickets have used this technology successfully at a number of events to deliver convenience this year, while the likes of iBeacon use something similar – Bluetooth Low Energy – to broadcast information to nearby portable electronic devices.


Company Profile: Rendezvous Events is a solution of NFS Technology Group, an international provider of meeting and hospitality software with more than 20 years industry experience and more than 1 500 customers in 25 countries. They include meeting venues, stadiums, corporate offices, hotels and restaurants. NFS is also a Microsoft Gold Partner. We undertake custom development projects and systems integration work, as well as providing hardware, networking, AV and VC solutions. NFS also provides the market leading etouches event management software used by leading events businesses such as Eastern Sun Events and Going Africa Conferencing.

Contact Details:Address: Cube Workspace, 134 River Road, Barbeque Downs, KyalamiTel: +27 11 394 9554Email: [email protected]: www.nfs.co.za

Best Value Features:• More revenue from existing and new clients

with a built in CRM• Better decision making with accurate reporting• Improved revenue capture with full event billing• Simplified room and event booking process• Streamlined operation with automatic function sheets• Maximises new business opportunities with

online bookings

Clients:• CSIR International Conference Centre• Misty Hills Country Hotel, Conference

Centre and Spa• The Venue Greenpark• Maropeng• Olive Convention Centre• Nelson Mandela Metropolitan University

extended and routine. Knowing this kind of information, or intelligent data, will ultimately help festival organisers attract visitors to a variety of events – but it’s just as important knowing what visitors expect from events they attend.

3. Cloud SoftwareThe NFS Technology Group recently expanded its software solutions, support and training in South Africa to include Rendezvous Cloud. This proven international solution provides advanced calendar management with instant room and food service availability, event documents such as banquet orders, contracts and deposit requests, menu and package handling, and excellent management reports to cover client revenue production, room usage statistics, revenue forecasts and event planning reports. Its benefits include cost effectiveness and speed of deployment.

4. Mobile TicketingMore and more people are buying tickets with their mobiles and as a result, companies like Masabi, CrowdSurge, Ticketbud and many others are turning to mobile tech innovations. As with apps like SnapScan where you can pay at a till without ever grabbing your purse, mobile tickets allow customers to buy and display tickets on their smartphones. This technology is already being rolled out on the US’s Delta airlines as eBoarding Passes, where passengers can check in online and use their device to show their boarding pass as they enter transit.

5. Near Field CommunicationNear Field Communication (NFC) is a rather useful form of contactless communication between devices. This allows a user to wave their smartphone or tablet over an NFC-compatible device to send information without needing to touch the devices together or go through multiple steps in setting up a connection. Local companies like Webtickets have used this technology successfully at a number of events to deliver convenience this year, while the likes of iBeacon use something similar – Bluetooth Low Energy – to broadcast information to nearby portable electronic devices.


The World Ophthalmology Congress (WOC) will be held on the African continent for the first time in 2020 when the Western Cape welcomes

approximately 15 000 delegates to the Cape Town International Convention Centre. The conference is one of the world’s largest medical meetings and will be the biggest business event meeting ever hosted inCape Town.

The congress is expected to bring in an additional R210-million into the Western Cape economy over its five days with each delegate spending an estimated R2 800 per day in and

around the city of Cape Town. Congresses like these are particularly lucrative to their host destinations because of the knock-on effect they have on related sectors like accommodation, shopping and wine and cuisine.

Cape Town is increasingly positioning itself as the leading conference destination in Southern Africa and the successful bid was the result of collaboration between key stakeholders and partners such as Cape Town International Convention Centre and the Ophthalmology Society of South Africa (OSSA).

“This coordinated continental effort is as much a win for Africa as it exposes the international ophthalmic community to the professionalism and countless opportunities within the industry on our continent.” said Corne Koch Head of the Cape Town and Western Cape Convention Bureau, a division of Wesgro.

According to OSSA, the congress has huge benefits for Ophthalmology and eye care on the continent and will be the biggest ever opportunity for African ophthalmologists to learn from the best in all areas of speciality. OSSA President, Andew Boliter says, “The congress will also increase awareness internationally of the great disparities in standards of eye care globally and the particular needs of the African continent”. The bid motivation emphasised the fact that patients in Africa and in particular developing parts of South Africa, suffer from the tremendous burden of unnecessary visual loss and preventable blindness.

The congress will also be the first time that both CTICC West and East will simultaneously be hosting 15 000 delegates. “To date we have hosted more than 450 international association conferences across a broad spectrum of sectors, including agro-processing, the green economy, ICT, property, mining, oil and gas and medical, but nothing of this size,” explained Cape Town International Convention Centre CEO, Julie-May Ellingson.

The CTICC is currently undergoing an expansion that is due for completion in 2017 and will continue to play a role in bringing international business to the region. “The expansion will allow us to meet the growing demand to stage more events, offer more flexibility and allow for an increase in the concurrent hosting of various sizes of meetings, conventions, exhibitions and other events” said Ellingson.

Cape Town and Western Cape secures

BIGGEST EVER CONGRESS FOR THE CITY

To date we have hosted more than 450 international association conferences across a broad spectrum of sectors, including agro-processing, the green economy, ICT, property, mining, oil and gas and medical, but nothing of this size.

“ “SPOTLIGHT | 29www.theevent.co.za

LILIZELA TOURISM AWARDS Provincial Winners Announced

The 3rd Lilizela Tourism Awards takes place at the Sandton Convention Centre on 22 October 2015. Before that, however,

Provincial Finalists were announced in a series of events that took place across the country between 3 and 24 September. The categories are Accommodation, Universal

Accessibility, ETEYA Awards, Imvelo Awards, Visitor Experience, Tourist Guide and Tour Operator. Here are some of the main accommodation finalists for this year:

NAME REGION CATEGORY STAR RATING

River Road Guest House Eastern Cape Bed & Breakfast 3

Hill Street Manor Guesthouse Eastern Cape Bed & Breakfast 4

Dune Ridge Country House Eastern Cape Country House 4

Tenahead Mountain Lodge & Reserve Eastern Cape Country House 5

Longlee Manor Eastern Cape Game Lodge 5

Amakhala Quartermain’s Camp Eastern Cape Game Lodge 3

Sibuya Game Reserve-River Camp Eastern Cape Game Lodge 4

Forest Hall Guest House Eastern Cape Guest House 4

The Sands @ St Francis Eastern Cape Guest House 5

Tranquil House Bed & Breakfast Eastern Cape Guest House 3

Tsitsikamma Lodge & Spa Eastern Cape Hotel 3

MyPond Hotel Eastern Cape Hotel 4

The Boardwalk Hotel, Convention Centre & Spa Eastern Cape Hotel 5

The Fernery Lodge & Chalets Eastern Cape Lodge 4

Pumba Msenge Bush Lodge Eastern Cape Lodge 4

East London International Convention Centre (ELICC) Eastern Cape Meetings, Exhibitions and Special Events (MESE) 5

Liedjiesbos B&B Free State Bed & Breakfast 4

Kloof Lodge (Pty) Ltd Free State Guest House 3

Kamohelong Luxury Accommodation Free State Guest House 3

Castello Guest house Bloemfontein Free State Guest House 4

Art Lovers Guesthouse Free State Guest House 5

Peermont Metcourt Frontier Inn and Casino Free State Hotel 3

De Stijl Gariep Hotel Free State Hotel 4

Anta Boga Hotel Free State Hotel 5

Lionsrock Lodge Free State Lodge 3

Letsatsi Game Lodge Free State Lodge 4

Gariep Conferencing A Forever Resort Free State Meetings, Exhibitions and Special Events (MESE) 3

Mont d'Or Hotel Clarens Free State Meetings, Exhibitions and Special Events (MESE) 4

La Picasso Guesthouse Mpumalanga Bed & Breakfast 3

Micasa Luxury Suites Mpumalanga Bed & Breakfast 4

Welgelegen Manor Mpumalanga Country House 5

Umlani Bushcamp Mpumalanga Game Lodge 3

Tintswalo Safari Lodge Mpumalanga Game Lodge 5

Selati 103 Guest Cottages Mpumalanga Guest House 3

Yalla Yalla Boutique Hotel Mpumalanga Guest House 4

Ecolux Boutique Hotel Mpumalanga Guest House 5

Pine Lake inn Mpumalanga Hotel 3

Southern Sun Emnotweni Mpumalanga Hotel 4

Sabie River Bush Lodge Mpumalanga Lodge 3

Needles Lodge Mpumalanga Lodge 4

Summerfields Rose Retreat & Spa Mpumalanga Lodge 5

Ingwenyama Conference & Sports Resort Mpumalanga Meetings, Exhibitions and Special Events (MESE) 3

115@Casambo Mpumalanga Meetings, Exhibitions and Special Events (MESE) 5

Browns Manor Northern Cape Bed & Breakfast 4

Mattanu Private Game Reserve Northern Cape Game Lodge 4

Classic Court Northern Cape Guest House 3

African Vineyard Guesthouse Northern Cape Guest House 4

Oleander Guest House Northern Cape Guest House 5

Naba Lodge Conference Facility Northern Cape Meetings, Exhibitions and Special Events (MESE) 3

International Convention Solutions Northern Cape Meetings, Exhibitions and Special Events (MESE) 4

Ocean View B&B Western Cape Bed & Breakfast 3

Villa Tarentaal Western Cape Bed & Breakfast 4

Grand Dedale Country House Western Cape Country House 5

De Doornkraal Historic Country House Western Cape Country House 4

Sanbona Wildlife Reserve - Dwyka Lodge Western Cape Game Lodge 5

Inyathi Guest Lodge Western Cape Guest House 3

Dongola House Western Cape Guest House 4

Villa Afrikana Guest Suites Western Cape Guest House 5

Eendracht Hotel Western Cape Hotel 3

Feathers Boutique Hotel Western Cape Hotel 4

Tri Active Lodge Western Cape Lodge 3

Bushmans Kloof Wilderness Reserve & Wellness Retreat Western Cape Lodge 5

Van Ryn Distillery and Brandy Cellar Western Cape Meetings, Exhibitions and Special Events (MESE) 5

Please note that at the time of publishing, not all provincial winners had been announced. The Event congratulates all award finalists in advance. We wish you best of luck at the 2015 awards ceremony.

SPOTLIGHT | 29www.theevent.co.za

LILIZELA TOURISM AWARDS Provincial Winners Announced

The 3rd Lilizela Tourism Awards takes place at the Sandton Convention Centre on 22 October 2015. Before that, however,

Provincial Finalists were announced in a series of events that took place across the country between 3 and 24 September. The categories are Accommodation, Universal

Accessibility, ETEYA Awards, Imvelo Awards, Visitor Experience, Tourist Guide and Tour Operator. Here are some of the main accommodation finalists for this year:

NAME REGION CATEGORY STAR RATING

River Road Guest House Eastern Cape Bed & Breakfast 3

Hill Street Manor Guesthouse Eastern Cape Bed & Breakfast 4

Dune Ridge Country House Eastern Cape Country House 4

Tenahead Mountain Lodge & Reserve Eastern Cape Country House 5

Longlee Manor Eastern Cape Game Lodge 5

Amakhala Quartermain’s Camp Eastern Cape Game Lodge 3

Sibuya Game Reserve-River Camp Eastern Cape Game Lodge 4

Forest Hall Guest House Eastern Cape Guest House 4

The Sands @ St Francis Eastern Cape Guest House 5

Tranquil House Bed & Breakfast Eastern Cape Guest House 3

Tsitsikamma Lodge & Spa Eastern Cape Hotel 3

MyPond Hotel Eastern Cape Hotel 4

The Boardwalk Hotel, Convention Centre & Spa Eastern Cape Hotel 5

The Fernery Lodge & Chalets Eastern Cape Lodge 4

Pumba Msenge Bush Lodge Eastern Cape Lodge 4

East London International Convention Centre (ELICC) Eastern Cape Meetings, Exhibitions and Special Events (MESE) 5

Liedjiesbos B&B Free State Bed & Breakfast 4

Kloof Lodge (Pty) Ltd Free State Guest House 3

Kamohelong Luxury Accommodation Free State Guest House 3

Castello Guest house Bloemfontein Free State Guest House 4

Art Lovers Guesthouse Free State Guest House 5

Peermont Metcourt Frontier Inn and Casino Free State Hotel 3

De Stijl Gariep Hotel Free State Hotel 4

Anta Boga Hotel Free State Hotel 5

Lionsrock Lodge Free State Lodge 3

Letsatsi Game Lodge Free State Lodge 4

Gariep Conferencing A Forever Resort Free State Meetings, Exhibitions and Special Events (MESE) 3

Mont d'Or Hotel Clarens Free State Meetings, Exhibitions and Special Events (MESE) 4

La Picasso Guesthouse Mpumalanga Bed & Breakfast 3

Micasa Luxury Suites Mpumalanga Bed & Breakfast 4

Welgelegen Manor Mpumalanga Country House 5

Umlani Bushcamp Mpumalanga Game Lodge 3

Tintswalo Safari Lodge Mpumalanga Game Lodge 5

Selati 103 Guest Cottages Mpumalanga Guest House 3

Yalla Yalla Boutique Hotel Mpumalanga Guest House 4

Ecolux Boutique Hotel Mpumalanga Guest House 5

Pine Lake inn Mpumalanga Hotel 3

Southern Sun Emnotweni Mpumalanga Hotel 4

Sabie River Bush Lodge Mpumalanga Lodge 3

Needles Lodge Mpumalanga Lodge 4

Summerfields Rose Retreat & Spa Mpumalanga Lodge 5

Ingwenyama Conference & Sports Resort Mpumalanga Meetings, Exhibitions and Special Events (MESE) 3

115@Casambo Mpumalanga Meetings, Exhibitions and Special Events (MESE) 5

Browns Manor Northern Cape Bed & Breakfast 4

Mattanu Private Game Reserve Northern Cape Game Lodge 4

Classic Court Northern Cape Guest House 3

African Vineyard Guesthouse Northern Cape Guest House 4

Oleander Guest House Northern Cape Guest House 5

Naba Lodge Conference Facility Northern Cape Meetings, Exhibitions and Special Events (MESE) 3

International Convention Solutions Northern Cape Meetings, Exhibitions and Special Events (MESE) 4

Ocean View B&B Western Cape Bed & Breakfast 3

Villa Tarentaal Western Cape Bed & Breakfast 4

Grand Dedale Country House Western Cape Country House 5

De Doornkraal Historic Country House Western Cape Country House 4

Sanbona Wildlife Reserve - Dwyka Lodge Western Cape Game Lodge 5

Inyathi Guest Lodge Western Cape Guest House 3

Dongola House Western Cape Guest House 4

Villa Afrikana Guest Suites Western Cape Guest House 5

Eendracht Hotel Western Cape Hotel 3

Feathers Boutique Hotel Western Cape Hotel 4

Tri Active Lodge Western Cape Lodge 3

Bushmans Kloof Wilderness Reserve & Wellness Retreat Western Cape Lodge 5

Van Ryn Distillery and Brandy Cellar Western Cape Meetings, Exhibitions and Special Events (MESE) 5

Please note that at the time of publishing, not all provincial winners had been announced. The Event congratulates all award finalists in advance. We wish you best of luck at the 2015 awards ceremony.

which have the potential to stifl e initiative and innovation.

Event: Is Africa a source market for your region?

Alan Pryor: We do not host many Africa-based events albeit there is a high level of participation by delegates from Africa at the numerous international conferences and exhibitions held at the Centre and throughout Malaysia.Aage Hansen: At the moment, no.Angeline Lue: Currently we do not have many events out of Africa but there is a high participation of delegates from Africa. Irette Ferreira: In terms of international associations, we often get grouped in the Europe/Middle East/Africa region and would therefore sometimes compete with Africa, but generally we do not get business from there.Alec Gilbert: Unfortunately the region is not a source market for conferences for us.

Event: How diffi cult was it to adjust to living and doing business in a foreign country?

Alan Pryor – Kuala Lumpur: I already had experience working overseas before moving to Malaysia, but that said, it is always important to have a fl exible mindset when moving abroad. This is especially true when it comes to cultural nuances and the business and communication culture of a country such as, being cognisant of local rules and customs from day one.Aage Hansen – Malaysia: Language is a defi nite challenge, its tests your patience daily, however in saying that it’s an adventure that I would not change even if I had the choice; the platform for learning is invaluable.Angeline Lue – Kuala Lumpur: Keeping an adaptable and fl exible mind-set is a very important consideration, as well as investing in, understanding and respecting cultural nuances of a country or region where you are placed. No two countries in Asia are the same and often there is an assumption/perception to doing business in “Asia” just as


there is to doing business in “Africa”.Irette Ferreira – Abu Dhubi: Living in the Middle East is not diffi cult at all, expats are well respected and looked after. I think the most diffi cult thing was learning how to work with such a large number of different cultures. Being from a country where we have so much diversity, I believed that I was relatively well prepared for a multi-cultural team… I quickly learned that multi-culturalism meant 12 different nationalities within a 13-person sales team of which only two spoke English as a fi rst or even second language, and 36 different nationalities within the entire organisation. Differences are everywhere – in how we understand each other, the jokes we make, the tone we fi nd acceptable, but we learn to work together, respect each other’s differences and ensure a common goal is achieved above all else. Alec Gilbert – Adelaide: In many respects Australia is very similar to South Africa and so my transition was relatively easy. I felt I had a lot to offer and I have to say I was made to feel very welcome by my peers. The one area I have struggled with has been the very stringent compliance requirements

South African

CONFERENCING EXPERTS AROUND THE WORLD: Part 2The Event recently met with South Africans excelling in the conferencing industry abroad. Due to the popularity of the article, we decided to catch up with them for a follow up

Alan Pryor Aage Hansen Irette Ferreira Alec GilbertAngeline Lue

which have the potential to stifl e initiative and innovation.

Event: Is Africa a source market for your region?

Alan Pryor: We do not host many Africa-based events albeit there is a high level of participation by delegates from Africa at the numerous international conferences and exhibitions held at the Centre and throughout Malaysia.Aage Hansen: At the moment, no.Angeline Lue: Currently we do not have many events out of Africa but there is a high participation of delegates from Africa. Irette Ferreira: In terms of international associations, we often get grouped in the Europe/Middle East/Africa region and would therefore sometimes compete with Africa, but generally we do not get business from there.Alec Gilbert: Unfortunately the region is not a source market for conferences for us.

Event: How diffi cult was it to adjust to living and doing business in a foreign country?

Alan Pryor – Kuala Lumpur: I already had experience working overseas before moving to Malaysia, but that said, it is always important to have a fl exible mindset when moving abroad. This is especially true when it comes to cultural nuances and the business and communication culture of a country such as, being cognisant of local rules and customs from day one.Aage Hansen – Malaysia: Language is a defi nite challenge, its tests your patience daily, however in saying that it’s an adventure that I would not change even if I had the choice; the platform for learning is invaluable.Angeline Lue – Kuala Lumpur: Keeping an adaptable and fl exible mind-set is a very important consideration, as well as investing in, understanding and respecting cultural nuances of a country or region where you are placed. No two countries in Asia are the same and often there is an assumption/perception to doing business in “Asia” just as


there is to doing business in “Africa”.Irette Ferreira – Abu Dhubi: Living in the Middle East is not diffi cult at all, expats are well respected and looked after. I think the most diffi cult thing was learning how to work with such a large number of different cultures. Being from a country where we have so much diversity, I believed that I was relatively well prepared for a multi-cultural team… I quickly learned that multi-culturalism meant 12 different nationalities within a 13-person sales team of which only two spoke English as a fi rst or even second language, and 36 different nationalities within the entire organisation. Differences are everywhere – in how we understand each other, the jokes we make, the tone we fi nd acceptable, but we learn to work together, respect each other’s differences and ensure a common goal is achieved above all else. Alec Gilbert – Adelaide: In many respects Australia is very similar to South Africa and so my transition was relatively easy. I felt I had a lot to offer and I have to say I was made to feel very welcome by my peers. The one area I have struggled with has been the very stringent compliance requirements

South African

CONFERENCING EXPERTS AROUND THE WORLD: Part 2The Event recently met with South Africans excelling in the conferencing industry abroad. Due to the popularity of the article, we decided to catch up with them for a follow up

Alan Pryor Aage Hansen Irette Ferreira Alec GilbertAngeline Lue

in the UAE which encourages clients even more to look at this region as opposed to more traditional markets. Alec Gilbert: I think the growth of the Asian supply market and the financial strength of many of the bids from that region is having an impact. Clients are also increasingly looking to leave a positive legacy on their host destination.

Event: Where do you see yourself in the next five years?

Alan Pryor: All things being equal, right here. Currently our expansion of 10 000 sqm of additional flexible and multi-purpose space is under construction and due to open in 2018. So seeing this project through opening and settling down into smooth operation is a challenge I am looking forward to. Aage Hansen: Bali with a dry Martini. Hopefully I’ll move to another International project that Deutsche Messe is involved with.Angeline Lue: Facing a new opportunity and applying what I have learnt in an environment where I can make a positive contribution and continue learning.Irette Ferreira: In October this year we mark five years in the Middle East and would most certainly not have predicted that five years ago, so who knows where we will be in another five years! I do however hope to be experiencing another part of the international association industry and am currently thinking that the next step is to work at a Convention Bureau. Alec Gilbert: We have the small matter of a $400-million extension to open in 2017! I’m not looking beyond that!

The Event: Which global trends affect your region or business the most?

Alan Pryor: The business tourism industry, much like most industries, is interconnected with the global economic landscape. The oil and gas woes in early 2015, coupled with the weakening of the Malaysian ringgit, have seen a return to a similar scenario in 2010, when clients started to cut back. This is evidenced by a recurrence of the weak Monday/Friday, strong mid-week booking model. What is of concern is nobody knows how long this is going to last.

The biggest impact has been on the meetings business from the local corporate sector because, when the economy becomes volatile, the first cuts from the corporate sector are in training and marketing. We are fortunate that, apart from ‘leaner and meaner’ events, these challenges haven’t significantly affected our international association meetings and exhibition segments. Aage Hansen: Economic uncertainty, political influence, organisational budget constraints, shifting of organisational goals and strategies.Angeline Lue: Regional and global economic volatility and growing competition in the region.Irette Ferreira: As more destinations within our region are becoming active within the international association market - Abu Dhabi over the last few years, Oman most recently with their new centre, combined with activities of Dubai for a number of years already - we definitely feel the Middle East is rising on the agenda of international associations and that more and more associations are now looking at hosting their congresses here. There has been continued economic growth and investment

The Event: Where do most of your clients come from?

Alan Pryor: Our traditional markets are the Asia-Pacific and Europe. About four or five years ago, we turned our attention to North America and since then, have had an annual presence at the Worldwide Exhibition for Incentive Travel, Meetings & Events (IMEX) America. I would say we started reaping the rewards (from these efforts) in the last two years, so North America is certainly a long-term market for us.

China is another emerging market, probably due to our proximity (to China) and Malaysia’s resident Chinese population. This Chinese connection was impacted by the double 2014 MH air tragedies but, we are starting to see a recovery and, as everyone moves forward, we are well-placed to further tap this market. We are also exploring India as there is great potential for their meetings to move offshore in time but we expect this to be a gradual process. Aage Hansen: The Local/national market and the South East Asia region.Angeline Lue: For regional conferences, mostly South East Asia, China, India and Australia. For international conferences: Europe, North America, Africa and the Middle East.Irette Ferreira: A large contingent of our clients is from Europe and we also focus on North America as another key market. Alec Gilbert: The national association market is strong in Australia and is an important market segment for us. Internationally, Europe remains our most important target market although Asia is becoming increasingly important for regional conferences.

FEATURE | 31www.theevent.co.za

32 | CITY SPOTLIGHT www.theevent.co.za

The Egyptian capital, Cairo is one of the two largest in Africa with a population of about 14-million in the greater Cairo area. It is

defi nitely not a destination to go to “get away from it all.”

Its name means “the victorious city” and situated in the north-western part of Egypt. Egypt itself is at the extreme north of Africa and its neighbours include Israel, Libya and Sudan. The city sits astride along the mythical Nile River and includes several river islands.

Climate:Egypt does not receive much rain; the summer has sweltering temperatures in the months May to October, with July being the hottest. It has quite a warm winter between November and April, and the coolest month is traditionally January. Visitors are advised to make sure to bring along sunscreen.

Conference venues Cairo International Convention & Exhibition centre (CICC) is positioned only ten minutes from the international airport and in close proximity to fi ve-star hotels. Built to accommodate international conventions and conferences, it has endeavoured to maintain facilities in an immaculate order. It also houses a Chinese Garden, even boasting an artifi cial lake.• Total function space (m²): 16 910• Total exhibition space (m²): 22 000• Theatre/auditorium (#seats): 2 500• Meeting rooms (#): 25

Cairo Marriott Hotel Their 21 event venues are located close to the Cairo Tower, the Nile River and other famous sites, its meeting rooms feature more than 35 000 square feet of event space.

CAIROBustling, Yet Sensationally Evocative by Imogen Campbell

A feucca on the Nile

© M

ike McG

arr

Garden City, Zemalek Island as well as other prosperous areas of town.

Whilst savouring the sights and sounds of the city, Arabic coffee and sweet tea can be enjoyed at Cairo’s most famous coffee shop, Fishawis, and be sure to schedule a visit to the souq for some delicious food and shopping at the Khan el-Khalili.

Currency The offi cial currency is the Egyptian Pound and the exchange rate against major currencies on 11 September 2015 is as follows:

Contacts: The Egyptian Tourist AuthorityMisr Travel Tower, Abbasiya, Cairo, EgyptEmail: [email protected]: +20 207 408 2095Website: www.gotoegypt.org

CITY SPOTLIGHT | 33www.theevent.co.za

Major Airports in Egypt • Cairo International Airport is the

gateway into Egypt.

Major airlines flying into Cairo: • Lufthansa fl ights• Emirates fl ights• Turkish Airlines• Qatar Airways• Air France• South African Airways

Getting around the city:Cairo is the one of two cities in Africa to have a subway and is good option for travelling around in the city. With renowned traffi c congestion and a lack of parking spaces, it is better not to hire a car as this simply adds to the traffi c gridlock. The other practical mode of transport is the taxi. There are a number of different ones with different pricing and service levels. Women are reminded that when using a taxi, they should sit at the back. Sitting in front is regarded as a sexual invitation.

Major Currencies Egyptian Pound1 ZAR (Rand) 0.571 US dollar 7.831 GBP 12.081 Euro 8.82

CAIRO MARRIOTT HOTEL

Meeting Room Dimensions (LxWxH)

Area(Sq. Feet )

Theatre Schoolroom Conference U-Shape Reception Banquet

Aida Ballroom 62x125x20 7 772 1000 440 124 168 900 720

Radames Salon 62x33x15 2 045 220 80 60 64 170 160

Ramfi s Salon 62x33x15 2 045 220 80 60 64 170 160

Salon Vert 72x38x22 2 723 200 150 80 70 150 150

Empress Room 2 325 180 180 30 26 200 320

Pre and post tour opportunities Steeped in glorious history, the Pyramids and Sphinx are a must-see when visiting Cairo, located relatively close nearby. Visit Tahrir Square, infamous since the “Arab Spring of 2011” and is now a tourist attraction in its own right. In close proximity is the Egyptian Museum, which houses historically priceless artefacts in 107 halls. These feature mummies and jewels amongst others, the most popular being King Tutankhamun’s death mask, made of solid gold and jewels and other associated items like his throne. There are many mosques ubiquitous to Cairo and well worth the visit, like Al-Hussein Mosque with its exquisite architecture, marble pillars, hanging chandeliers and minarets.

Most dream of a camel ride in the desert, but another authentic experience is to navigate the Nile River on a traditional fl at-bottomed boat called a felucca. Alternatively, experience the nightlife by doing a Nile dinner-cruise or experience belly or oriental dancing at venues dotted across the city. It is said that Cairo’s better restaurants are in

Cairo Marriott Hotel Cairo Marriott Hotel

Courtesy of w

ww

.travelhotelvideo.com

Courtesy of w

ww

.resocasi.com

34 | EVENT GREENING FORUM www.theevent.co.za

The Johannesburg office of Scan Display has decreased its reliance on South Africa’s electrical grid by installing a Smart Grid solar

system. This follows a conscious plan by the company to enhance its environmental responsibility and live up to the ‘green’ standards it has set for itself.

A Smart Grid solar panel system has been set up on the roof of Scan Display’s offices in Johannesburg and is set to supply the company with 40-50% of its daily electricity needs.

“The 5kw system is being closely monitored but has so far generated around 24kw of electricity per day,” explains James Stride, Director of SolarSol, the company responsible for the installation. “With

a further set of 36kw batteries installed alongside the system, there is no possibility of the business being without electricity.”

The installation followed an intensive study into the cost of lost productivity at the office during load shedding outages, adds Stride. The monthly electrical bill of the office is expected to halve, while there is no longer a need for a generator or for staff to halt work due to lack of electricity.

“We have been looking for a managed solution for our Joburg offices for some time now, a compromise between supplied electricity and that generated by our own solar panels,” explains Justin Hawes, Managing Director of Scan Display. “We wanted a compromise between the two that would ensure we could be more sustainable,

while guaranteeing productivity during business hours.”

Hawes is a founding member and the Chairman of the Event Greening Forum, a non-profit organisation formed to promote sustainability in the local events industry. Scan Display has always been an advocate for environmentally responsible solutions in its operations, with a solar panel system first being installed at its Cape Town office in 2011. The panels at the Cape Town office were re-used by Scan Display following their usage at COP17.

Plans for a solar system at the Scan Display warehouse in Selby are now being investigated.

SCAN DISPLAY GOES ‘GREEN’ with Solar Power

Scan Display has always been an advocate for environmentally responsible solutions in its operations, with a solar panel system first being installed at its Cape Town office in 2011.

“ “

34 | EVENT GREENING FORUM www.theevent.co.za

The Johannesburg office of Scan Display has decreased its reliance on South Africa’s electrical grid by installing a Smart Grid solar

system. This follows a conscious plan by the company to enhance its environmental responsibility and live up to the ‘green’ standards it has set for itself.

A Smart Grid solar panel system has been set up on the roof of Scan Display’s offices in Johannesburg and is set to supply the company with 40-50% of its daily electricity needs.

“The 5kw system is being closely monitored but has so far generated around 24kw of electricity per day,” explains James Stride, Director of SolarSol, the company responsible for the installation. “With

a further set of 36kw batteries installed alongside the system, there is no possibility of the business being without electricity.”

The installation followed an intensive study into the cost of lost productivity at the office during load shedding outages, adds Stride. The monthly electrical bill of the office is expected to halve, while there is no longer a need for a generator or for staff to halt work due to lack of electricity.

“We have been looking for a managed solution for our Joburg offices for some time now, a compromise between supplied electricity and that generated by our own solar panels,” explains Justin Hawes, Managing Director of Scan Display. “We wanted a compromise between the two that would ensure we could be more sustainable,

while guaranteeing productivity during business hours.”

Hawes is a founding member and the Chairman of the Event Greening Forum, a non-profit organisation formed to promote sustainability in the local events industry. Scan Display has always been an advocate for environmentally responsible solutions in its operations, with a solar panel system first being installed at its Cape Town office in 2011. The panels at the Cape Town office were re-used by Scan Display following their usage at COP17.

Plans for a solar system at the Scan Display warehouse in Selby are now being investigated.

SCAN DISPLAY GOES ‘GREEN’ with Solar Power

Scan Display has always been an advocate for environmentally responsible solutions in its operations, with a solar panel system first being installed at its Cape Town office in 2011.

“ “27 - 29 October 2015

Protea Hotel Fire & Ice! Menlyn, Tshwane

Thebe Reed Exhibitions, is proud to have the City of Tshwane as the Host City partner for the upcoming Sports & Events Tourism Exchange (SETE). Now in its fifth year SETE will be taking place from 27 to 29 October 2015, at the Protea Hotel Fire and Ice! Menlyn, City of Tshwane.

The City Manager of Tshwane, Jason Ngobeni said: “As part of the Tshwane Vision 2055 the Sports & Events Tourism Exchange fits perfectly into our objective, to ensure that Tshwane can be positioned as a premier events destination. Growing the local economy that is inclusive, diversified, and competitive. During the Tshwane Open, the City of Tshwane presented golf enthusiasts with high-calibre national and international golfers who competed for world ranking. Co-sanctioned by the European Tour and Sunshine Tour, and one of the six founding professional golf tours that make up the International Federation of PGA Tours, ties into one of SETE's main themes this year - that of Golf Tourism”.

The annual Sports and Events Tourism Exchange is the only event of its kind in Africa and provides a platform that brings together businesses from the Sports, Events & Tourism industries, and encourages collaboration between these sectors, consisting of a two-day conference, table top exhibition and networking events. International buyers from over 20 countries were hosted over the past three years resulting in estimated business-worth of over R30 million, for the South African economy.

The partnership with the KZN Department of Economic Development, Tourism and Environmental Affairs; SASCOC and CATHSSETA over the past three years, has also yielded positive results. A key milestone achieved at last year's conference was agreement by the Sports & Events and Tourism industries, to support City of Durban's bid for the 2022 Commonwealth Games which they have just won.

Join us at the SETE2015 Conference for analysis and debate by international and local experts sharing their knowledge and expertise on contemporary issues affecting the events and sports tourism industry.Topics include:* Commercial viability of golf estates using international case studies* Importance of school sport development and the linkages to growing domestic tourism* Commercial viability and sustainability of event venues* Marketing trends of events using case studies of key events* Lessons from Commonwealth Games host destinations in the management of the games* Using technology for the development of high performance athletes* The role of local government in events tourism* Promoting South Africa’s golf tourism products* Success of major golf events to promote destinations

For more information contact [email protected] or visit www.sportsandevents.co.za to register today.

Organised by Hosted by Endorsed by


These are recognized in South Africa and allow you to:• Comply with event safety legislation

which requires event managers to be both experienced and qualified

• Differentiate yourself from the thousands of so-called ‘event managers’ in the market-place with well-established International event qualifications which have been recognised as South African standards for event management excellence.

• Well respected event management qualifications will give you credibility and a competitive advantage when bidding on local and International events.

Coaching Sessions are available to help you meet the International requirements for adequate and relevant work experience and event management knowledge.

ExpoExpertise has been appointed by Tourism HR Canada as their distributor of ’emerit’ event management qualifications for Africa. Joy Donovan, ExpoExpertise MD and exhibition guru, will be running the coaching sessions along with subject matter experts.

African Candidates – ExpoExpertise will be offering these qualifications to working event management professionals throughout Africa; recognising the skills and expertise they already have.

Independent Study – event managers who prefer to work at their own pace to gain the qualification may deal direct with Tourism HR Canada, who have a really useful distance-learning web site. We have

arranged discounts on all three of their International ’emerit’ event management qualifications; coordinator, manager and director. Please contact us for details:

The ‘emerit’ event management qualifications address the core functions of event coordinators, managers and directors from all event genres:• Business and corporate events• Cause-related and fund-raising events• Exhibitions, expos, festivals and fairs• Entertainment and leisure events• Government and civic events• Marketing events• Meetings, conferences and conventions• Social/life-cycle events: cultural,

religious, communal, societal, life-cycle occasions

When obtaining these professional designations, you must first present evidence that you have the required number of hours of experience that are required by and relevant to the qualification.

After your work experience has been assessed, you will be required to complete an online examination. Successful candidates will be awarded the ’emerit’ professional event designation by Tourism HR Canada, who is the certificating authority.

Event Coordinator professional certification – designation: TCP Tourism Certified ProfessionalRequires 1 500 hours of experience, which must be relevant to the qualification, of which 500 hours must be gained in the year prior to certification, plus a 2-hour examination.

Price: CAD$260 which is approximately

R2 600* (see below for discount)

Event Manager professional certification – designation: TCM Tourism Certified ManagerRequires additional 1 500 hours experience, gained within the previous 5 years and the applicant must be already ‘emerit’ certified as an Event Coordinator. OR 3000 hours of experience gained within the last 5 years. There will also be a 2-hour examination with 100 multiple-choice questions and a Skype interview with a qualified evaluator.

Price: CAD$685 which is approximately R6850* (see below for discount)

Event Director professional certification – CEMP Certified Event Management ProfessionalRequires 5 000 hours event experience detailed in a portfolio of evidence, which must be relevant to the qualification, plus a 3-hour examination with 150 multiple-choice questions and a skype interview with a qualified evaluator.

Price: CAD$685 which is approximately R6 850* (see below for discount)

Prices are approximate and must be checked on the www.emerit.ca website and with the current exchange rate.

Discounts – ExpoExpertise have arranged a 10% discount on the above prices, please contact [email protected] for details.

Coaching – ExpoExpertise will be running a series of full-day coaching workshops to prepare local event coordinators and managers to achieve these qualifications/professional designations, plus CPD Continuing Professional Development.

Recognising Your

EVENT MANAGEMENT EXPERTISEInternational event management qualifications are now available which can be achieved online quickly and economically from Tourism HR Canada,

EVENTS | 37www.theevent.co.za

THE EVENT INDUSTRY SUMMIT 20151Hackle Brooke Conference Centre, Johannesburg

HOBBY-X MIDRAND 1 - 4 Gallagher Estate, Johannesburg

SOUTH AFRICAN INTERNATIONAL RENEWABLE ENERGY CONFERENCE (SAIREC)4 - 7Cape Town International Convention Centre, Cape Town

THE DIGITAL EDUCATION SHOW AFRICA 6 - 7 Sandton Convention Centre, Johannesburg

RAGE JOHANNESBURG 9 - 11Ticketpro Dome, Johannesburg

KZN TRAVEL AND ADVENTURE SHOW9 - 11Suncoast Casino, Durban

CAPE TOWN INTERNATIONAL BOAT SHOW9 - 11 Cape Town International Convention Centre, Cape Town

IMEX AMERICA 13 - 15 Las Vegas, USA

OCTOBER

ENACTUS WORLD CUP14 - 16 Sandton Convention Cente, Johannesburg

17TH INTERNATIONAL FORUM FOR TOURISM & UMRAH19 - 20Sandton Convention Centre, Johannesburg

MY WORLD OF TOMORROW22 - 24 Sandton Convention Centre, Johannesburg

SETE – SPORTS & EVENTS TOURISM EXCHANGE27 - 29Menlyn, Tshwane

2015 IEEE RADAR CONFERENCE - OUT OF AFRICA27 - 30 Sandton Convention Centre, Johannesburg

GOOD FOOD AND WINE SHOW DURBAN30 - 1 November Durban International Convention Centre, Durban

MAMA MAGIC: THE BABY EXPO CAPE TOWN30 - 1 November Cape Town International Convention Centre, Cape Town

MEET YOUR STAR EXPO4 - 6Sandton Convention Centre, Johannesburg

GREEN BUILDING CONVENTION 20154 - 6Cape Town International Convention Centre, Cape Town

THE COMMERCIAL UAV SHOW AFRICA 201517 - 18Sandton Convention Centre, Johannesburg

IBTM WORLD17 - 19Barcelona, Spain

WEST AFRICAN POWER INDUSTRY CONVENTION 24 - 25Lagos, Nigeria

17TH INTERNATIONAL APPAREL, TEXTILE AND FOOTWEAR TRADE EXHIBITION OF SOUTHERN AFRICA24 - 26Cape Town International Convention Centre, Cape Town

MAMA MAGIC: THE BABY EXPO JOHANNESBURG26 - 29The Dome, Johannesburg

GRAND DESIGNS LIVE – CAPE TOWN27 - 29Cape Town International Convention Centre, Cape Town

NOVEMBER

© Pexels

38 | ASSOCIATIONS www.theevent.co.za

SAACI PrinciplesSAACI is the umbrella body of the busiiness events industry in Southern Africa, dedicated to effi ciency and professionalism in the industry since 1987.

The work we do is guided by four key principles:1. SAACI community - where we interact

with our members and stakeholders.2. SAACI intelligence – where we gather

and publish information that helps our members to grow their business.

3. SAACI academy – where we professionalise the industry through certifi cation, education and training.

4. SAACI into Africa – where we expand our network into all South African provinces and all Southern African countries.

Four key tributary pillars support them:5. Branding and communication – where

we communicate innovatively and grow the SAACI brand.

6. Stakeholder engagement - where we keep everyone with a stake in the industry informed and involved.

7. Sustainability – where we provide guidance for ‘sustainable best practice’, both in terms of business and the environment in which we operate.

8. Future focus – where we encourage and support industry members younger than 35.

With nearly 30 years of being your partner in the business-events industry, we have a great track record of 1 500 individual, corporate and patron members representing all sectors. We are recognised by both the private sector and government as the industry’s offi cial representative, our members adhere to a strict code.

Everything we do, and everything our members do is a refl ection of our values: integrity, intelligence, innovation and sustainability.

EXSA – The Exhibitions and Events Association of Southern AfricaThe Exhibition and Events Association of Southern Africa (EXSA) strives to increase the signifi cance of exhibitions and events as part of the marketing mix. Face-to-face is simply better. Our core strategy is to actively grow and develop the exhibition and events industry within Southern Africa.

This is achieved through promoting the unique benefi ts offered by exhibitions and events and raising the profi le of our members who comprise of venues, organisers and suppliers/services.

Hosting exhibitions enables South Africa to develop and showcase advances in both trade and technology, to create new networking and business opportunities and therefore create more jobs and open the doors for direct investment. Business tourism also provides positive publicity for the country, as well as high levels of return both for more business and leisure travel. Domestic exhibitions prove equally popular.

With world-class exhibitions centres, high-tech convention centres, beautiful ballrooms scaling down to quiet, serene meeting rooms there is a venue in South Africa for everyone and every event.

Visit the EXSA website www.exsa.co.za and use an EXSA member for all your exhibition and event needs.

ASSOCIATIONS | 39www.theevent.co.za

SA Tourism appoints new Chief Quality Assurance OfficerSouth African Tourism recently announced that hospitality sector specialist, Darryl Erasmus, was appointed as the new Chief Quality Assurance Offi cer. His industry experience is varied as he has occupied roles operationally, as well as in sales and marketing with well-known brands notably Protea Hotels, Holiday Inn and Crowne Plaza.

Recent employment include his work with Travelport; leading their marketing and communications efforts across Africa and his most recent position was that of Chief Executive Offi cer for Questek. South African Tourism’s Chief Executive Offi cer, Mr Thulani Nzima commented that Darryl is well suited to head the Tourism Grading Council of South Africa considering this wealth of experience and expertise.

Underpinning their holistic approach to tourism, the Tourism Grading Council plays a pivotal role in delivering on brand promise. It is the third pillar of the business but foundational for the other two pillars i.e. leisure and business events tourism. It ensures that South Africa is able to confi dently offer services and products aligned to global best practice in tourism.

Mr Erasmus was honoured, but aware of the responsibility accompanying his appointment. He expressed his eagerness to engage with and contribute to the sector.

UFI 2015: Back to the Future The 2015 UFI Congress is going right back to where it started from ninety years ago; the Italian fashion capital, Milan. The annual congress will take place there from 4-7 November, exploring the theme “the exhibition industry in 2030.”

Paul Woodward, UFI managing director, said there were several changes most notably the movement of the popular, interactive sessions on the “Integration of special interest groups” into the main programme. Previously they were in the beginning of the Conference and many delegates were not able to attend. There will also be eight special interest focus areas as follows: Family business, large venues, China, North America, InterExpo/ government affairs, sustainable development, best practice and lastly, education.

The offi cial opening on 5 November will be hosted by Paul, as well as Mark Cochrane of UFI’s Hong Kong offi ce and the president Andrés López-Valderrama.

Programme highlights include: • An address by innovation designer

and futurist Prof. Vito di Bari. He will challenge delegates in regard to opportunities presented by rapid global change.

• Reed Exhibition’s Mike Rusbridge and IFEMA Human Resources Director, Maria Martinez, will be two of the panellist who debate on whether the exhibition is doing enough to win the war to attract talented staff.

• jwc GmbH president, Jochen Witt, will review global economic development and the effect on the industry.

40 | DIRECTORY LISTINGS www.theevent.co.za

ADVERTISERSCOMPANY WEBSITEEMAILTELEPHONE

CCPP

ConCept G Exhibitions & Events

CTICC

Event Greening Forum

Expo Centre Johannesburg

EXSA

Gauteng Tourism Authority

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Le Franschoek Hotel and Spa

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www.ccpp.co.za

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protea-hotel-wanderers.aspx

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johannesburg

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www.nfs-hospitality.com

www.saaci.org

www.meetingsafrica.net

www.sandtonconventioncentre.com

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www.scandisplay.co.za

www.ThebeReed.co.za

www.legacyhotels.co.za/en/hotels/

michelangelohotel

www.tshwane-events.co.za

www.webtickets.co.za

www.filmeventmedia.co.zawww.theevent.co.za

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DISCLAIMER: Opinions expressed in The Event do not necessarily represent the offi cial viewpoint of the editor or the publisher, while inclusion of adverts/advertising features does not imply endorsement of any business, product or service. Copyright of this material is reserved. While every effort has been made to ensure the accuracy of the information contained in this publication, The Event and/or its employees may not be held liable or responsible for any act or ommission committed by any person, including a juristic person, referred to in this publication. It and they furthermore accept(s) no responsibility for any liability arising out of any reliance that a reader of this publication places on the contents of this publication.

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Cover Image: Courtesy of CTICC © Alain Proust Photography

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