the business case for equal opportunities
TRANSCRIPT
The business case for equal opportunitiesRebecca Riley, Hilary Metcalf and John Forth
ABSTRACT
It has long been argued that equality of opportunity brings business benefits and thatit is in employers’ interest to implement policy to promote equality of opportunity.Our analysis of the Workplace Employment Relations Survey 2004 found neitherlarge and widespread business benefits, nor large and widespread costs associatedwith Equal Opportunities policies amongst the establishments that implement these.Given the net benefits to society of equal opportunities policies, this suggests thatpublic and private benefits are likely to differ substantially and points to the need forpolicy intervention.
1 INTRODUCTION
The early 1990s saw the beginning of a shift from moral and social justice argumentsfor equal opportunities to an emphasis on business self-interest (Dickens, 1994).Successive governments have promulgated the business case for equal opportunitiesas a major tool to address inequality, arguing that individual businesses can reducelabour shortages, improve employee commitment and morale, reduce staff turnover,and increase sales through greater equality of opportunity (e.g. Age Positive, 2008;Women and Equality Unit, 2003).
Qualitative research shows that a range of benefits do occur (e.g. Bevan et al., 1999;Metcalf and Forth, 2000; Task Force on Race Equality and Diversity in the PrivateSector, 2004), but the evidence suggests that benefits to a specific organisation arecontingent on that organisation’s characteristics and circumstances (Dickens, 1994).Moreover, providing equality of opportunity incurs administrative, management andtraining costs; it may also incur other costs such as reduced morale and commitmentin the previously advantaged group (Holtermann, 1995). It is therefore unclear, apriori, whether an individual organisation will benefit from providing equality ofopportunity. In turn, it is unclear whether, on average, organisations benefit fromtheir own steps to improve equal opportunities.
This article seeks to provide more evidence on the net effect of equal opportunitiespolicies on own-business performance and, specifically, on productivity and profits. Itcontributes in three ways to the small body of quantitative research on this topic forGreat Britain. First, using the Workplace Employment Relations Survey 2004(WERS 2004) (Department of Trade and Industry, 2005), we provide more recentevidence than previously available on the relationship between equal opportunities
❒ The authors are Principal Research Fellows at the NIESR. Correspondence should be addressed toRebecca Riley, NIESR, London SW1P 3HE, UK; email: [email protected]
Industrial Relations Journal 44:3, 216–239ISSN 0019-8692
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd, 9600 Garsington Road, Oxford OX4 2DQ, UK and350 Main Street, Malden, MA 02148, USA.
policies and practices and business performance. Previous studies using WERS werebased on earlier surveys. Second, previous research has had to rely on subjectivemeasures of productivity and profitability. We extend the analysis to objective(accounts-based) data on labour productivity and profitability, which is possible dueto the introduction of a financial performance questionnaire in WERS 2004 and thelinking with the Office for National Statistics’ Annual Business Inquiry. Third, weexplicitly address the issue of causality, aiming to distinguish statistical associationsthat robustly identify the impact of equal opportunities on business performance fromstatistical associations that may not be causal.
The remainder of this article is structured as follows. The next section discusses howequal opportunities might affect business performance and the following sectionreviews available quantitative evidence. The data and methodology we use to measurethe impacts of equal opportunities policies on business performance are discussed insections 4 and 5. Results are reported in section 6. A final section discusses theimplications of our empirical analysis and draws some conclusions.
2 PROCESSES BY WHICH EQUAL OPPORTUNITIES POLICIES MAYAFFECT BUSINESS PERFORMANCE
There are a number of ways in which successful equal opportunities policies (i.e. thosewhich do, indeed, increase equality of opportunity) may improve business productiv-ity and/or profits. These include: improved recruitment; improved staff utilisation;improved morale and employee commitment; greater employee diversity; and cus-tomer approval; and increased share price (see Anderson and Metcalf, 2003). Each ofthese, and the conditions under which benefits may arise, is discussed below. We thendiscuss the costs to businesses of implementing equal opportunities policies. Tosummarise the discussion, while there are many ways in which businesses might derivepositive performance effects from their equal opportunities policies and practices, theeffect for each organisation is likely to be conditional on its characteristics and itsenvironment, such that a net benefit may not necessarily accrue.
2.1 Recruitment
Discrimination in recruitment will reduce the pool of workers from which an organi-sation draws and may mean that suitable candidates are rejected or do not apply. Itis argued that this results in a poorer match between recruits’ competence andjob requirements, leading to recruitment difficulties, skill shortages and lowerproductivity. Non-discriminating organisations will be able to recruit higher-qualityworkers from a larger pool (which includes those discriminated against), therebyreducing hiring costs. They may also benefit from lower labour costs: the wages ofworkers who are discriminated against are likely to be less than the value of theirmarginal product (Becker, 1971).
The benefits depend, to a large extent, on the tightness of the labour market and theextent to which the labour pool contains workers from the discriminated-againstgroup. Indeed, in slack labour markets reducing the pool of recruits may be beneficial,reducing recruitment costs. The benefits are also predicated on the assumption thatemployee performance is closely aligned to selection criteria and that recruiters aregood at recruiting to these criteria.
217The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
2.2 Staff utilisation
Lack of discrimination in the provision of training, development opportunities andpromotion should result in better utilisation of staff resources (through better match-ing of skills and jobs). The benefits depend upon the extent to which there is discretionover work allocation and the extent (and importance) of development and promotion.As with recruitment, this relies on the assumption of appropriate selection criteria inthe absence of discrimination.
2.3 Morale and employee commitment
It is argued that equal opportunities policies improve morale and employee commit-ment and thereby improve business performance. Certainly, equal opportunities poli-cies and practices have been found to be associated with reduced stress, staff turnover,absenteeism and grievances; improved psychological well-being, job performance andwork quality; and greater ‘organisational citizenship’; and so are assumed to improveemployee morale and commitment (see Judge et al., 2001; Meyer et al., 2002; Rhoadesand Eisenberger, 2002; Riketta, 2002; Thorsteinson, 2003; Wright and Bonett, 2002).
However, these effects may depend on the composition of the workforce and therequirements of the business. While it seems likely that equality of opportunity wouldenhance the morale and commitment of members of discriminated against groups (seeForth and Rincon-Aznar, 2008, for some supporting evidence), the effects on thosewho tend to benefit from discrimination is less clear and, indeed, the effects could benegative. The net effect on morale and commitment within a particular organisationmay depend on workforce composition. The consequent impact on business perform-ance will depend on other characteristics of the business. For example, reductions instaff turnover are beneficial when turnover is too high, but may have net costs ifturnover is low.
2.4 Employee diversity
Equality of opportunity may increase the diversity of an organisation’s employees,although this depends on the ethnic composition of the labour market. Increaseddiversity is professed to bring three types of benefits: customer approval, better serviceto diverse customer groups and greater innovation.
Customer approval is assumed to enhance sales and to be affected by diversity intwo ways. First, it is assumed that: customers support equality and disapprove ofdiscrimination; they therefore tend to approve more of organisations with a diverseworkforce, and this approval increases their custom. Barrington and Troske (2001)refer to a case in which a business lost the majority of its largest vendors following acampaign about the founder’s racist statements. However, some people do notsupport equality and so the net effect on customer approval is uncertain. The extentof any effect on custom is also unknown. Second, it is assumed that customers wish tosee or be served by people like themselves (Metcalf and Forth, 2000). There is noevidence to support this assumption. In any case, equality of opportunity might resultin staff who are dissimilar to their customer base. Moreover, this benefit can only bederived where diversity is visible (i.e. for certain groups and certain jobs).
Better understanding of a diverse customer/client base is assumed to stem fromgreater diversity and to enhance sales and service (Hon and Brunner, 2000). This may
218 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
be manifest through more effective personal contact with customers/clients, productdevelopment and marketing appropriate to diverse groups (see, e.g. Osborne, 2000),depending on the nature of the business and the composition of customers.
Diversity is also purported to increase innovation, although the evidence is mixed(Anderson and Metcalf, 2003). Different cultural backgrounds may produce differentexperiences, attitudes and approaches. It is therefore assumed that the range of ideasincreases with diversity.
At the same time, greater employee diversity may have costs in respect of employeerelations. It may reduce effective team working because of differences in how indi-viduals interact, hostility from prejudiced employees and increased communicationdifficulties (Jehn et al., 1999; Lang, 1986). At worst, it may result in harassment,antagonism and resentment, with consequent management costs, cultural diversitytraining costs, costs associated with reductions in morale and, potentially, legal costs.Certainly, management demands may increase (Robinson and Dechant, 1997;Shapiro, 2000; Thomas, 1991).
2.5 Shareholder approval
Just as diversity is assumed to increase customer approval, knowledge of the existenceof an equal opportunities policy or equality itself may result in share buyers’ approval.Even without effective implementation, equal opportunities policies may have signal-ling effects. In the United States, an announcement that a company is recognised bythe Department of Labor as having an exemplary affirmative action programme tendsto be followed by an immediate increase in stock price (Wright et al., 1995). This maybe a result of expected higher future sales or because of a publicity effect.
2.6 Costs of equal opportunities policies and practices
The implementation of equal opportunities policies and practices entails costs, someof which are identified in the discussion above as potential dis-benefits. These includedevelopment costs and continuing costs of training and dissemination. Some incurother costs, for example: increased job advertising costs and time to conduct selectionfairly; collection and analysis of data to monitor equal opportunities; specialist pro-vision to cater for a diverse workforce (e.g. workplace adjustments to accommodateemployees with mobility impairments); and reduced morale and increased grievancesif employees are not confident that discrimination is being dealt with effectively.
Costs will vary with the characteristics of the organisation and its circumstances.For example, costs associated with hiring and selection will be greater for organisa-tions with high turnover, while workplace adjustment costs are likely to be greater forthose occupying older buildings.
3 EVIDENCE
The majority of evidence relating to the effects on business performance of equalopportunities policies is qualitative in nature, and, given the specificity of the likelyeffects, it is difficult to draw general conclusions from these studies about the averageimpacts of equal opportunities policies on the average business. A few studies providequantitative evidence on the relationship between equal opportunities policies andbusiness performance in Britain. In these studies, business performance is measured as
219The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
managers’ subjective view of their establishment’s productivity or profits comparedwith other establishments in the same industry. Pérotin and Robinson (2000) isperhaps the most oft-cited example. They found that managers’ ratings of labourproductivity at their workplace were higher in workplaces with a formal, written equalopportunities policy than in similar workplaces without a policy, after controlling forother factors. Elsewhere, for a range of specific equal opportunities practices, includ-ing composite indices, the relationship with productivity and performance usingsimilar data has been variously identified as positive, negative or zero (Dex et al.,2001; Forth and Rincon-Aznar, 2008; Gray, 2002; Pérotin and Robinson, 2000).There is also some quantitative evidence on the relationship between equal opportu-nities policies and factors that may affect business performance, such as employeecommitment (Dex and Smith, 2001; Forth and Rincon-Aznar, 2008) and employees’perceptions of fairness of treatment (Bryson, 2000; Forth and Rincon-Aznar, 2008),but here the evidence is again mixed.
It is not only the variation in findings for different measures of equal opportunitiesand performance that prohibits firm conclusions from being made from this body ofevidence. The reliance on subjective measures of performance which, as Forth andMcNabb (2007) discussed, may be prone to error or bias, also reduces one’s confi-dence in the conclusions. Moreover, these studies identify association and not cau-sality: they are consistent with equal opportunities practices being a consequence ofgood business performance rather than vice versa (e.g. if good performance providesthe resources to implement equal opportunities practices), and with other unobservedfactors resulting in both implementation of equal opportunities practices and changesin business performance.
4 DATA
We conduct our analysis using WERS 2004, a survey of employers and employeesyielding detailed information on the nature of work in 2,295 British workplaces.Besides earlier surveys in this series, this is the only data set, of which we are aware,that identifies both businesses’ use of equal opportunities policies and measures ofbusiness performance for a representative sample of British workplaces that is suit-able for quantitative analysis. Further, it contains detailed information on othermanagement practices and business characteristics. Information on workplaces’ locallabour market can be linked to the survey using workplaces’ postcodes.
4.1 Measuring equal opportunities policies
A range of equal opportunities indicators are available from WERS 2004. The exist-ence of a formal written policy on equal opportunities or managing diversity is identified,providing a general indicator of policy presence, as used, for example, in Pérotin andRobinson (2000). However, there is evidence of the ineffectiveness of formal writtenequal opportunities policies per se (Noon and Hoque, 2004). Therefore, we developadditional measures intended to be indicative of stronger policy commitment. Thereare numerous ways this can be done and previous research into the effectiveness andbusiness benefits of equal opportunities policies provides little guidance as to a set ofbest measures. We focus on whether an establishment reviews promotions or relativepay to identify indirect discrimination and whether an establishment tries to measurethe effects of its equal opportunities policies. We prefer an indicator that the workplace
220 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
reviews pay or promotion procedures to an indicator that the workplace reviewsrecruitment procedures, because the former practice is less common and, arguably, ismore likely to signify commitment to achieving equality of opportunity. We prefer anindicator of attempts to measure the effects of equal opportunities policies within theworkplace to an indicator of simple monitoring as the former implies more than meredata collection and is a strong indicator of policy commitment, and hence of policyeffectiveness and quality; indeed, this practice is both difficult and rare.
4.2 Measuring business performance
Business performance is measured (i) in terms of subjective assessments of the work-place’s comparative productivity and financial performance (assessed by the WERSrespondent, usually the HR manager or the owner, and recorded on a five-point scale)and (ii) by accounts-based measures of gross value added and profits. There are anumber of issues relating to accuracy and consistency of the subjective performancemeasures (see Forth and McNabb, 2007). We are able to separate out those respond-ents who interpret the subjective measure of financial performance in terms of prof-itability (rather than turnover, costs, or something else), which reduces the sample ofprivate sector workplaces by approximately a third. While the accounts-based meas-ures of gross value added and profits are to be preferred to the subjective performancemeasures all other things equal, they are only available for approximately 500workplaces. Therefore, we evaluate the impacts of equal opportunities on businessperformance using both the subjective and accounts-based measures of productivityand profits. We focus on workplaces in the private sector that trade externally, on thegrounds that public sector workplaces and workplaces that provide goods or servicessolely to other establishments in the same organisation are less likely to measureperformance accurately.1
Table 1 illustrates the incidence of equal opportunities policies, as measured by thethree indicators discussed above, for workplaces in the three different samples that aredistinguished by availability of the particular performance measure. A little less thantwo thirds of workplaces have a formal written policy on equal opportunities. Farfewer implement general practices to promote equality of opportunity. Consistentlyacross policy indicators and samples, the incidence of equal opportunities is higher inlarger workplaces and organisations, workplaces with union presence, and work-places with a relatively high representation of women or ethnic minority employees.
5 METHODOLOGY
We begin our exploration of the relationship between equal opportunities and businessperformance by augmenting empirical models of workplace productivity and profitswith indicators of equal opportunities policies and practices. This is in line with theapproach adopted in previous studies in which equal opportunities policies andpractices are assumed exogenous. The subjective indicators of above average perform-ance are modelled using a probit specification (models explaining variation in thisdichotomous performance indicator performed better than models explaining
1 There are a small number of public sector workplaces that trade externally (e.g. those belonging tonationalised industries or trading public corporations). Where we have accounts-based measures of busi-ness performance for these workplaces, we include them in our analysis.
221The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
Tab
le1:
The
inci
denc
eof
equa
lopp
ortu
niti
esin
UK
wor
kpla
ces
(%)
For
mal
wri
tten
polic
yon
equa
lopp
ortu
niti
esor
man
agin
gdi
vers
ity
Mea
sure
men
tof
the
impa
cts
ofeq
ualo
ppor
tuni
ties
polic
ies
Rev
iew
ing
ofpr
omot
ions
orre
lati
vepa
yto
iden
tify
indi
rect
disc
rim
inat
ion
(a)
(b)
(c)
(a)
(b)
(c)
(a)
(b)
(c)
All
wor
kpla
ces
6259
656
46
119
10In
wor
kpla
ces
wit
h:W
orkp
lace
size
:10–
4962
6062
76
810
97
Wor
kpla
cesi
ze:5
0–49
989
8886
119
819
1518
Wor
kpla
cesi
ze:�
500
9696
8830
2724
3633
22P
art
ofa
larg
eror
gani
sati
on78
7881
76
714
1315
Org
anis
atio
nsi
ze:�
100
8887
949
78
1717
20U
nion
pres
ence
8280
8512
8~
1311
14F
emal
eem
ploy
ees:
�50
%68
6568
76
914
1315
Eth
nic
min
orit
yem
ploy
ees:
�10
%81
7967
124
1616
919
Sam
ple
(num
ber
ofw
orkp
lace
s)15
9295
148
815
9295
148
815
9295
148
8
Sour
ce:
Wor
kpla
ceE
mpl
oym
ent
Rel
atio
nsSu
rvey
2004
and
Ann
ualB
usin
ess
Inqu
iry.
Not
es:
Fig
ures
are
wei
ghte
d;sa
mpl
e(a
)inc
lude
spr
ivat
ese
ctor
esta
blis
hmen
tstr
adin
gex
tern
ally
;sam
ple
(b)i
nclu
des
priv
ate
sect
ores
tabl
ishm
ents
trad
ing
exte
rnal
lyth
atin
terp
ret
finan
cial
perf
orm
ance
aspr
ofits
;sa
mpl
e(c
)in
clud
eses
tabl
ishm
ents
trad
ing
exte
rnal
lyfo
rw
hich
we
have
acco
unts
-bas
edin
form
atio
non
finan
cial
perf
orm
ance
,sam
ple
wei
ghts
corr
ecte
dfo
rsa
mpl
ese
lect
ion
bias
(see
For
than
dM
cNab
b,20
07);
~ex
clud
edfo
rdi
sclo
sure
reas
ons
(Mic
ro-d
ata
Ana
lysi
sU
ser
Supp
ort
ON
Sre
gula
tion
s:pu
blis
hed
data
item
sm
ust
refe
rto
am
inim
umof
10es
tabl
ishm
ents
).
222 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
variation in the 5-category indicator) and the accounts-based measures of performanceare modelled using linear regression. We include controls for workplace characteristics,employees’ skills, market conditions and competitiveness, and industrial relations andHR management; important here insofar as they correlate with both equal opportu-nities and business performance. Small sample sizes limit the number of significantcovariates in the models of accounts-based measures of performance. We exclude fromall models measures of employees’ commitment and morale, and workforce composi-tion (e.g. by gender or ethnicity), which, as discussed above, may be influenced by equalopportunities policies. As such, their inclusion might mask any potential policy effect.Instead, we control for factors that are likely to influence employees’ commitment andmorale (industrial relations and HR practices) and factors that are likely to influencethe composition of employees in the workplace (measures of workforce composition inthe industry and local labour market), but which are unlikely to be affected by theindividual establishment’s policy on equal opportunities.
Models of subjective and accounts-based productivity and profits (excluding equalopportunities indicators) are reported in Table 2; the observed relationships largelyaccord with expectations. We are better able to explain variation in the accounts-based, than the subjective, measures of business performance. This is not entirely dueto differences in outcome measures, but is also explained by differences in the samplesof workplaces. Thus, we are better able to explain variation in the subjective measuresof performance in the sample for which we have accounts-based data than in thelarger sample for which we have subjective measures of performance.
In a second step we compare business performance among those establishmentsthat operate equal opportunities policies to business performance among a matchedsample of establishments that do not. The matched sample for each performancecomparison is selected on the basis of a propensity score (the propensity to operateequal opportunities policies), predicted using the variables included in the model inTable 2. The advantage of this approach over the augmented business performancemodel is that it focuses only on those establishments which differ in their equalopportunities policies, but which can be regarded as similar in terms of the factors thatdetermine business performance. Estimates obtained using this approach may there-fore better approximate the causal effects of equal opportunities on businessperformance.
Many of the variables that explain business performance and used to compute thepropensity score correlate with the presence of equal opportunities. The mean pre-dicted propensity score among establishments that operate these policies is signifi-cantly higher than among establishments that do not (see Table A1). In estimating thepropensity score, we exclude variables that predict equal opportunities, but that donot predict business performance (Bhattacharya and Vogt, 2007; Heckman andNavarro-Lozano, 2004). We use nearest neighbour matching with replacement,excluding from the matched sample those establishments operating equal opportuni-ties whose propensity score is greater (less) than the maximum (minimum) estimatedpropensity score observed for the controls and those for whom we cannot find acontrol with an estimated propensity score within a range of 0.002. These commonsupport criteria result in the loss of between a third and half of establishments withformal written policies on equal opportunities, depending upon the performancemeasure, far less for other equal opportunities measures (see Table A1). Surveyweights are used in estimating the propensity score; in comparing means in thematched sample, we use survey weights for the treated, ignoring the weights on the
223The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
Tab
le2:
Mod
els
ofbu
sine
sspe
rfor
man
ce
Inde
pend
ent
vari
able
:
Dep
ende
ntva
riab
le
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
prod
ucti
vity
perf
orm
ance
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
finan
cial
perf
orm
ance
(pro
fits)
Log
gros
sva
lue
adde
dpe
rem
ploy
eeL
ogpr
ofits
per
empl
oyee
Coe
ffici
ent
pV
alue
Coe
ffici
ent
pV
alue
Coe
ffici
ent
pV
alue
Coe
ffici
ent
pV
alue
Indu
stri
alre
lati
ons
and
HR
MU
nion
pres
ence
-0.0
61(0
.296
)-0
.059
(0.4
40)
-0.1
10(0
.029
)-0
.073
(0.0
55)
Par
tici
pati
onin
retu
rns
0.07
9(0
.050
)0.
047
(0.3
57)
0.09
2(0
.028
)0.
079
(0.0
08)
Par
tici
pati
onin
cont
rol
0.04
3(0
.275
)-0
.048
(0.3
59)
-0.0
31(0
.079
)In
depe
nden
cein
wor
k0.
041
(0.1
73)
0.06
2(0
.056
)C
ultu
reof
head
offic
e:U
nite
dSt
ates
0.30
5(0
.051
)0.
367
(0.0
21)
0.26
2(0
.017
)C
ultu
reof
head
offic
e:ot
her
non-
UK
0.27
0(0
.067
)0.
180
(0.0
43)
0.12
0(0
.080
)In
fluen
ces
onem
ploy
eech
arac
teri
stic
sT
TW
Apo
pula
tion
:%et
hnic
min
orit
y-0
.003
(0.0
96)
-0.0
03(0
.012
)In
dust
ryem
ploy
men
t:%
ethn
icm
inor
ity
-0.0
55(0
.011
)-0
.018
(0.4
87)
Indu
stry
empl
oym
ent:
%fe
mal
e0.
006
(0.0
20)
0.00
3(0
.259
)M
arke
tco
ndit
ions
and
com
peti
tive
ness
Ext
ent
dem
and
depe
nds
onqu
alit
y:m
ediu
m0.
090
(0.1
50)
Ext
ent
dem
and
depe
nds
onqu
alit
y:hi
gh0.
147
(0.0
13)
Stat
eof
the
mar
ket:
mat
ure
-0.0
73(0
.216
)-0
.054
(0.4
63)
Stat
eof
the
mar
ket:
decl
inin
gor
turb
ulen
t-0
.121
(0.0
31)
-0.1
36(0
.049
)-0
.137
(0.0
07)
Stat
eof
the
mar
ket:
mat
ure,
decl
inin
gor
turb
ulen
t-0
.105
(0.0
09)
Tra
ding
inth
ein
tern
atio
nalm
arke
t0.
123
(0.0
75)
-0.1
00(0
.233
)Sk
ills
Man
ager
ial/p
rofe
ssio
nalo
ccup
atio
ns(%
ofem
ploy
ees)
0.00
4(0
.002
)R
outi
neun
skill
edoc
cupa
tion
s(%
ofem
ploy
ees)
-0.0
00(0
.892
)A
ge16
–21
(%of
empl
oyee
s)-0
.002
(0.0
70)
Est
ablis
hmen
tch
arac
teri
stic
sO
wne
rshi
p:pa
rtly
fore
ign
-0.1
01(0
.371
)O
wne
rshi
p:pr
edom
inan
tly
fore
ign
-0.2
30(0
.080
)E
stab
lishm
ent
size
:50
empl
oyee
sor
mor
e0.
043
(0.3
99)
0.07
5(0
.254
)O
rgan
isat
ion
size
:100
empl
oyee
sor
mor
e-0
.108
(0.0
60)
0.20
2(0
.007
)0.
017
(0.6
70)
0.01
6(0
.585
)P
art-
tim
ew
orki
ng(%
ofem
ploy
ees)
-0.0
02(0
.062
)-0
.003
(0.0
00)
-0.0
01(0
.237
)Y
oung
esta
blis
hmen
t-0
.055
(0.3
23)
-0.0
53(0
.210
)R
-squ
ared
(pse
udo
for
prob
itm
odel
s)0.
085
0.08
80.
368
0.36
3Sa
mpl
e(u
nwei
ghte
d)13
2782
744
444
8
Sour
ce:
Wor
kpla
ceE
mpl
oym
ent
Rel
atio
nsSu
rvey
2004
and
Ann
ualB
usin
ess
Inqu
iry.
Not
es:
Est
imat
ion
take
sin
toac
coun
tsu
rvey
wei
ghts
;su
bjec
tive
(acc
ount
s-ba
sed)
perf
orm
ance
mod
elle
das
apr
obit
(lin
ear
regr
essi
on);
prob
itco
effic
ient
ssh
own
asm
argi
nal
effe
cts;
inde
pend
ent
vari
able
sin
clud
em
ajor
SIC
indi
cato
rsan
da
cons
tant
term
;par
tici
pati
onin
retu
rns
vari
able
cons
truc
ted
from
fact
oran
alys
isof
indi
cato
rsof
perf
orm
ance
-rel
ated
pay,
profi
t-re
late
dpa
y,em
ploy
eesh
are
sche
mes
;par
tici
pati
onin
cont
rolv
aria
ble
cons
truc
ted
from
fact
oran
alys
isof
indi
cato
rsof
brie
fing
betw
een
man
ager
san
dw
orke
rs,j
oint
cons
ulta
tive
com
mit
tees
,and
qual
ity
circ
les;
inde
pend
ence
inw
ork
vari
able
cons
truc
ted
from
fact
oran
alys
isof
indi
cato
rsof
the
exte
ntof
vari
ety
inw
ork,
disc
reti
onin
wor
k,co
ntro
love
rpa
ceof
wor
kan
dde
sign
ofw
ork;
sam
ple
incl
udes
priv
ate
sect
ores
tabl
ishm
ents
trad
ing
exte
rnal
ly;s
ampl
efo
rsu
bjec
tive
finan
cial
perf
orm
ance
incl
udes
only
thos
ees
tabl
ishm
ents
who
rega
rdfin
anci
alpe
rfor
man
ceas
profi
ts;s
ampl
efo
rac
coun
ts-b
ased
busi
ness
perf
orm
ance
mea
sure
sin
clud
espu
blic
and
priv
ate
sect
ores
tabl
ishm
ents
trad
ing
exte
rnal
ly.
224 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
matched controls. Comparing mean differences in the determinants of business per-formance between establishments with and without equal opportunities in thematched sample, the matching exercise appears more successful on the sample forwhich we have objective measures of business performance and for the two measuresof equal opportunities indicative of stronger policy commitment (see Table A1). Wediscuss the sensitivity of our results to alternative match methods in the next section.
The two approaches discussed so far are unlikely to yield estimates of the causalimpacts of equal opportunities on business performance if either the relationshipbetween these is truly circular, in the sense that business performance determinesuptake of equal opportunities and equal opportunities affect business performance, orif we are unable to identify from theory and measure in the data all the factors thatmay coincide with equal opportunities and business performance. To deal with thesepossibilities, we jointly model business performance and uptake of equal opportuni-ties as a function of the covariates in Table 2. For this approach to be successful (interms of yielding causal impact estimates), we need to identify factors which appear toinfluence whether or not establishments operate equal opportunities policies, butwhich are unrelated to business performance. WERS 2004 records the gender and thetraining of the HR manager in the workplace. We consider these as potential instru-mental variables. One might speculate that women HR managers (being from atraditionally discriminated against group) and highly trained HR managers (graspingthe specifics of equal opportunities policies and practices) are more likely to imple-ment effective equal opportunities policies. At the same time, it seems unlikely thatthese factors themselves should have any bearing on business performance. To test thevalidity of using the gender and occupational training of the HR manager as instru-mental variables, we first test whether these are correctly excluded from the models ofbusiness performance in Table 2. We find neither attributes of the HR manager to bestatistically significant in explaining business performance (individually or jointly; seetest for exogeneity in Table A2).2 Next, we assess the relevance of the gender andoccupational training of the HR manager in a probit model of equal opportunitiesuptake (including the covariates of business performance). Establishments with HRmanagers or owners that are qualified in personnel management are more likely tohave implemented equal opportunities policies and practices on all three equal oppor-tunities measures considered. These correlations are statistically highly significant (seetest for weak instruments in Table A2). The gender of the HR manager or owner istypically a statistically significant predictor (on its own and jointly with the qualifi-cations of the HR manager) of whether establishments have a formal written policy onequal opportunities or whether establishments measure the impacts of their equal oppor-tunities policies; where it is not (i.e. where it appears to be a weak instrument) we donot use it as an instrument for the policy (see Table A2). The gender of the HRmanager is not a statistically significant predictor of reviewing practices to identifyindirect discrimination. Thus, we do not use the gender of the HR manager as aninstrument for reviewing practices.
6 RESULTS
Tables 3 and 4 report our estimates of the average effect on business performance ofhaving in place a particular equal opportunities policy or practice among those who
2 Throughout this article we use the 5 per cent threshold to denote statistical significance, unless specifiedotherwise.
225The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
Tab
le3:
Pro
duct
ivit
yan
deq
ualo
ppor
tuni
ties
Out
com
eva
riab
le:
Equ
alop
port
unit
ies
mea
sure
For
mal
wri
tten
polic
yon
equa
lop
port
unit
ies
orm
anag
ing
dive
rsit
y
Mea
sure
men
tof
the
impa
cts
ofeq
ual
oppo
rtun
itie
spo
licie
s
Rev
iew
ing
ofpr
omot
ions
orre
lati
vepa
yto
iden
tify
indi
rect
disc
rim
inat
ion
Coe
ffici
ent
pV
alue
Coe
ffici
ent
pV
alue
Coe
ffici
ent
pV
alue
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
prod
ucti
vity
perf
orm
ance
Dif
fere
nce
inm
eans
-0.1
21(0
.009
)-0
.018
(0.8
13)
0.00
3(0
.965
)P
robi
tm
odel
,exo
geno
usE
O-0
.165
(0.0
05)
-0.0
34(0
.652
)-0
.007
(0.9
15)
Dif
fere
nce
inm
eans
,pro
pens
ity
scor
ees
tim
ates
-0.0
49(0
.290
)0.
005
(0.9
67)
-0.0
16(0
.851
)P
robi
tm
odel
,end
ogen
ous
EO
-0.2
16(0
.295
)0.
104
(0.8
36)
0.25
7(0
.329
)L
oggr
oss
valu
ead
ded
per
empl
oyee
Dif
fere
nce
inm
eans
0.07
3(0
.104
)0.
028
(0.8
34)
-0.0
83(0
.114
)L
inea
rre
gres
sion
,exo
geno
usE
O-0
.029
(0.5
13)
0.03
6(0
.693
)-0
.124
(0.0
69)
Dif
fere
nce
inm
eans
,pro
pens
ity
scor
ees
tim
ates
-0.0
17(0
.627
)0.
076
(0.6
26)
-0.0
95(0
.162
)L
inea
rre
gres
sion
,end
ogen
ous
EO
-0.2
18(0
.130
)0.
304
(0.3
02)
-0.0
88(0
.597
)
Sour
ce:
Wor
kpla
ceE
mpl
oym
ent
Rel
atio
nsSu
rvey
2004
and
Ann
ualB
usin
ess
Inqu
iry
Not
es:
Est
imat
ion
take
sin
toac
coun
tsu
rvey
wei
ghts
;pro
bit
coef
ficie
nts
show
nas
mar
gina
leff
ects
;dif
fere
nce
inm
eans
mod
elgi
ves
the
sim
ple
diff
eren
cein
busi
ness
perf
orm
ance
betw
een
esta
blis
hmen
tsw
ith
and
wit
hout
equa
lopp
ortu
niti
es(E
O);
prob
itan
dlin
ear
regr
essi
onm
odel
sof
busi
ness
perf
orm
ance
incl
ude
the
cont
rols
show
nin
the
mod
els
inT
able
2;pr
open
sity
scor
ees
tim
ates
take
into
acco
unt
surv
eyw
eigh
tsin
esti
mat
ing
the
prop
ensi
tysc
ore
and
surv
eyw
eigh
tsfo
rth
etr
eate
din
esti
mat
ing
the
diff
eren
cein
mea
ns;p
redi
ctio
nof
the
prop
ensi
tysc
ore
isba
sed
onth
eco
ntro
lssh
own
inT
able
2;pr
open
sity
scor
ees
tim
ates
gene
rate
dus
ing
near
estn
eigh
bour
mat
chin
gw
ith
repl
acem
ent,
calip
er0.
002;
EO
sele
ctio
neq
uati
ons
inth
een
doge
nous
EO
mod
els
incl
ude
the
cont
rols
used
toex
plai
nbu
sine
sspe
rfor
man
cein
Tab
le2
and
addi
tion
alin
stru
men
ts:
the
gend
eran
doc
cupa
tion
alqu
alifi
cati
onof
the
HR
man
ager
/ow
ner
(equ
atio
nfo
r‘R
evie
win
g’ex
clud
esth
ege
nder
ofth
eH
Rm
anag
er/o
wne
r,as
does
equa
tion
for
‘Mea
sure
men
t’in
the
subj
ecti
vesa
mpl
e).
226 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
Tab
le4:
Pro
fits
and
equa
lopp
ortu
niti
es
Out
com
eva
riab
le:
Equ
alop
port
unit
ies
mea
sure
For
mal
wri
tten
polic
yon
equa
lop
port
unit
ies
orm
anag
ing
dive
rsit
y
Mea
sure
men
tof
the
impa
cts
ofeq
ual
oppo
rtun
itie
spo
licie
s
Rev
iew
ing
ofpr
omot
ions
orre
lati
vepa
yto
iden
tify
indi
rect
disc
rim
inat
ion
Coe
ffici
ent
pV
alue
Coe
ffici
ent
pV
alue
Coe
ffici
ent
pV
alue
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
finan
cial
perf
orm
ance
(pro
fits)
Dif
fere
nce
inm
eans
0.04
2(0
.452
)0.
064
(0.5
47)
0.05
5(0
.525
)P
robi
tm
odel
,exo
geno
usE
O-0
.053
(0.4
58)
0.05
4(0
.639
)-0
.026
(0.7
92)
Dif
fere
nce
inm
eans
,pro
pens
ity
scor
ees
tim
ates
0.00
8(0
.900
)0.
178
(0.2
53)
-0.1
24(0
.269
)P
robi
tm
odel
,end
ogen
ous
EO
0.18
9(0
.266
)0.
474
(0.0
00)
0.12
6(0
.706
)L
ogpr
ofits
per
empl
oyee
Dif
fere
nce
inm
eans
0.04
1(0
.249
)0.
005
(0.9
59)
-0.0
58(0
.140
)L
inea
rre
gres
sion
,exo
geno
usE
O-0
.032
(0.2
51)
0.05
0(0
.483
)-0
.093
(0.1
35)
Dif
fere
nce
inm
eans
,pro
pens
ity
scor
ees
tim
ates
0.02
8(0
.331
)-0
.069
(0.7
34)
-0.0
58(0
.568
)L
inea
rre
gres
sion
,end
ogen
ous
EO
-0.1
67(0
.027
)0.
176
(0.7
81)
-0.1
36(0
.251
)
Sour
ce:
Wor
kpla
ceE
mpl
oym
ent
Rel
atio
nsSu
rvey
2004
and
Ann
ualB
usin
ess
Inqu
iry.
Not
es:
See
note
sto
Tab
le3;
Equ
atio
nfo
r‘R
evie
win
g’ex
clud
esth
ege
nder
ofth
eH
Rm
anag
er/o
wne
r,as
does
equa
tion
for
‘For
mal
wri
tten
polic
y’in
the
acco
unts
-bas
edsa
mpl
e.
227The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
have these in place [the ‘average treatment effect on the treated’ (ATT)]. Table 3concerns workplace productivity and Table 4 concerns workplace profitability. Whenthe outcome measure refers to subjective performance, the ATT measures the per-centage point difference in the probability of reporting above average performanceassociated with operating equal opportunities. With the accounts-based performancemeasures the ATT measures the per cent difference in outcomes (gross value added orprofits per head) associated with operating equal opportunities. We report in bracketsthe probability that the ATT is zero, based on the estimated standard error andcentral estimate of the ATT.
For each business performance measure and each equal opportunities measure wereport estimates of the ATT from four different models, distinguished by the identi-fying assumptions that these involve. The first of these is the simple difference in meanbusiness performance between establishments with and without equal opportunitiespolicies, essentially a cross-tabulation of the data. The second of these is the estimatedmarginal effect of having an equal opportunities policy within a probit or linearregression model of business performance, equivalent to the models reported in Table2, augmented with an indicator of equal opportunities. In these models the presenceof equal opportunities policies is assumed exogenous, given the other influences onbusiness performance included in the model. The third estimate of the ATT is thedifference in mean business performance between establishments with and withoutequal opportunities policies, within a matched sample of establishments (discussed inthe previous section). The fourth estimate of the ATT is the estimated marginal effectof having an equal opportunities policy within a probit or linear regression model ofbusiness performance, where the presence of equal opportunities is assumed to beendogenous. In this case the model of business performance in Table 2, including anindicator of equal opportunities, is estimated jointly with a probit model of equalopportunities uptake including the variables used to explain business performanceand additional instruments (discussed in the previous section).
6.1 Equal opportunities and workplace productivity
The first column in Table 3 reports estimates of the workplace productivity effects ofhaving a written policy on equal opportunities or managing diversity. For those work-places with formal policies, the percentage reporting above average productivity is12.1 percentage points less than for those workplaces without formal written policies.This difference is statistically significant and is not obviously attributable to differ-ences in observable influences on workplace productivity. Controlling for observableinfluences on workplace productivity in the simple probit model, the share of work-places with formal policies reporting above average productivity is 16.5 percentagepoints less than for workplaces without. But, in the matched sample, this differencefalls to 4.9 percentage points and is no longer statistically significant. The estimatedATT in the propensity score model is sensitive to the choice of caliper used in thematching. Matching within a wider caliper (0.01), the difference is larger at 9.4percentage points and is statistically significant (p value 0.013); only 32 observationsfrom the treatment group are lost in this case, but the sample is less balanced.Matching within a smaller caliper (0.001), the estimated ATT is qualitatively similarto the central case reported in Table 3; the ATT in this scenario is -0.006 (p value0.913), 522 observations are lost from the treatment group (compared with 319 in thecentral case) and only five covariates remain statistically different between the treat-
228 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
ment and comparison groups (compared to eight covariates in the central case).Treating the presence of a written policy on equal opportunities or managing diversityas endogenous, we find further support to suggest that there is little, if any, differencein perceived productivity performance between workplaces that have formal policiesand workplaces that do not. The correlation of the error terms in the two equationsof the endogenous model is not statistically different from zero (see Table A2).However, we note that the Wald test on which this conclusion is based is not aparticularly strong test of treatment exogeneity (Monfardini and Radice, 2008) andwe do not interpret this to mean that the probit model with the exogenous policyassumption provides the more robust estimate of the ATT.
None of the models of gross value added per employee suggest that there is astatistically significant relationship between having a formal written equal opportu-nities policy and workplace productivity. Looking at gross value added per employee,this is on average 7.3 per cent higher among workplaces with formal equal opportu-nities policies in comparison with workplaces without formal written policies.Although this difference is nearly statistically significant at the 10 per cent level,it—critically—turns negative and moves further from statistical significance in themodels where we control for other influences on gross value added. The simpledifference in mean log gross value added between workplaces with and without equalopportunities policies stands in complete contrast to the correlations in the dataregarding firms’ subjective evaluation of productivity performance. This contrastdoes not reflect differences in samples. The tendency for workplaces with formalwritten policies on equal opportunities to report relatively poor productivity perform-ance, as measured by the subjective indicator, is also evident in the accounts-basedsample [the difference is 18.6 percentage points (p value 0.060)].
Estimates of the workplace productivity effects associated with measuring theimpacts of equal opportunities policies in the workplace and with reviewing promotionprocedures or relative pay rates to identify indirect discrimination are reported in thesecond and third columns of Table 3, respectively. Both are intended to be generalindicators of equal opportunities policy and practice. We consistently find no evidenceof a statistically significant relationship between either of these measures of equalopportunities in the workplace and workplace productivity (columns two and three).All models, using either measure of workplace productivity, produce ATT estimatesthat are statistically no different from zero. We emphasise that, in these samples, thenumbers of workplaces with these practices are relatively small (see Table 1), whichmay reduce the likelihood of finding statistically significant policy impacts, even ifthese are genuinely different from zero.
In summary, we find little robust evidence that equal opportunities have a netimpact (either positive or negative) on workplace productivity, once one hasaccounted for differences between establishments that do and do not operate equalopportunities policies and once one considers accounts-based information onperformance.
6.2 Equal opportunities and workplace profitability
The first column in Table 4 reports estimates of the effects on workplace profits ofhaving a written policy on equal opportunities or managing diversity. None of themodels show a statistically significant relationship between equal opportunities poli-cies and the subjective indicator of financial performance. The results are much the
229The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
same for the relationship between equal opportunities policies and profits peremployee, except in the model that treats having a formal written policy asendogenous. In this model, we find that having such a policy appears to be associatedwith a statistically significant reduction in profits per employee of 16.7 per cent.However, we suggest that this is interpreted with some caution, as this result stands instark contrast to all the other estimates in column one of Table 4. Further, includingadditional instruments selected from the factors that do not correlate with profits peremployee in this sample, but which do predict equal opportunities, we find no statis-tically significant association between formal written policies and profits peremployee.3 We note that the propensity score estimates are qualitatively similar whenwe use different caliper widths (0.01 and 0.001); that is, there is, on average, nodifference in profits per employee between workplaces with and without formalwritten policies in the matched sample.
We generally find no evidence of a statistically significant relationship betweenworkplace profits and either measuring the impacts of equal opportunities policies in theworkplace or reviewing procedures to identify indirect discrimination. This mimicsthe findings regarding the relationship between these practices and workplaceproductivity. The exception is the estimated effect of measuring the impacts of equalopportunities policies on the subjective indicator of financial performance in themodel that treats equal opportunities as endogenous. In this model, we find thatestablishments that measure the impacts of their equal opportunities policies are 47percentage points more likely to report above average financial performance thanestablishments that do not make these measurements. The magnitude of this effectwould seem difficult to attribute to policy alone and is inconsistent with all otherevidence from our analysis.
7 DISCUSSION AND CONCLUSIONS
The analysis presented in this article has sought to provide quantitative evidence onthe average relationship between equal opportunities policies and practices andbusiness performance in the workplace. The assessment of two equal opportunitiespractices which might be expected to indicate a commitment to effective equal oppor-tunities (measuring effectiveness and reviewing pay or promotion), as well as a broadpolicy (a written policy), and the use of several outcome measures using severalidentification approaches, are intended to help us to draw robust conclusions aboutthis relationship. The evidence we have presented suggests that it is difficult to arguethat the net benefits to businesses associated with implementing equal opportunitiespolicies and practices are large and widespread among the establishments whichimplement these. Similarly, the evidence does not support the notion that equalopportunities policies and practices place disproportionate net burdens on businesses.We find some strong and statistically significant relationships between subjectiveindicators of business performance and equal opportunities policies. But, as we haveargued above, these are unlikely to reflect the causal impacts of policy.
3 Including ‘Trading in the international market’ and ‘Independence in work’ as instrumental variables (inaddition to those in the central case), we find an ATT of -0.119 (0.121). Although on statistical groundsthese factors may be regarded as instrumental variables, on theoretical grounds it is more difficult to justifythese as exogenous to profits (and they do influence subjective measures of financial performance, see Table2). Hence, we do not include these factors as instrumental variables in the central case reported in Table 4.Nevertheless, we believe this exercise illustrates the sensitivity of the results.
230 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
Although we suggest that there is little evidence that equal opportunities policiesand practices result in a net cost or benefit to employers on average, this is not to saythat no employers will derive net benefits from implementing equal opportunitiespolicies and practices or that none will see a net cost. Indeed, as we have discussed, therelationship between equal opportunities and business performance is complex andthe net benefits to an organisation of these practices may be positive or negative,depending on the organisation’s characteristics and its circumstances. Also, wecannot rule out that specific equal opportunities practices other than those measuredhere may be associated, on average, with enhanced workplace performance or netcosts. We have assessed three indicators of general practice, rather than assessing theimpact of more specific equal opportunities practices, such as those targeted atparticular groups.
While the WERS 2004 enables us to examine the performance effects of equalopportunities policies and practices in considerable depth, the analysis we have under-taken also has significant limitations and it is important to bear these in mind. Thesestem primarily from data limitations, in respect of variables and sample sizes, exac-erbated by the pattern of implementation of policies and practices. Productivity andprofit measures based on accounts data are only available for a small subset of theWERS 2004 sample. This reduces the likelihood of identifying performance effectsand limits the possibilities for looking at subsets of the data, which are preferredwhere equal opportunities policies and practices are highly coincident with otherfactors that correlate with business performance, such as workplace size. Subjectivemeasures of performance are available for a larger sample of workplaces, but thesemay be prone to measurement error, thus reducing the reliability of the findings.Separately, it appears important to evaluate the relationship between equal opportu-nities and business performance using a range of models, in order to reach robustconclusions.
Our findings are somewhat in contrast to those of Pérotin and Robinson (2000), thestudy which is probably closest in method to that adopted here. Using WERS 1998,they find a positive and statistically significant relationship between having a formalwritten policy on equal opportunities and labour productivity. They use an orderedprobit model of the subjective productivity ranking and treat the policy as exogenous.In a similar model we find a negative and statistically significant relationship betweenequal opportunities and labour productivity using WERS 2004, which we do notinterpret as a causal impact. These differences in results appear to arise because of adifferent bivariate association between the equal opportunities policy and the subjec-tive labour productivity ranking in the 1998 and 2004 WERS. The association inWERS 2004 is negative, but the association is positive in WERS 1998. This shows upirrespective of whether one uses the full five-point scale as per Pérotin and Robinson(2000) or a binary variable as in this article, or whether one controls for otherinfluences on labour productivity, and is unrelated to the weighting scheme. This isunlikely to suggest that anything has specifically changed in respect of equal oppor-tunities though, as the same pattern of results occurs using, for example, ‘unionrecognition’ in place of equal opportunities. We are, of course, unable to evaluatewhether the bivariate association with accounting measures of performance has alsochanged, but the change in the bivariate association with the subjective measure mightlead to further suspicion over the validity of the perceptual data.
Equality of opportunity in the labour market may bring economic and socialbenefits. Notably, it may increase the supply of labour and improve the efficiency with
231The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
which human resources are used, reducing labour costs and raising aggregate income.It may also help to reduce social inequalities. Individuals, society at large and indi-vidual businesses may all share in these benefits. At the same time, the evidencepresented in this article suggests that, on average, individual employers do not nec-essarily gain (nor lose) from implementing policies and practices to promote equalityof opportunity. The implication is that there is likely to be a difference between theprivate and public costs and benefits of equal opportunities policies and practices,suggestive of market failure and pointing to the need for policy intervention. Analternative interpretation of our results is that equal opportunities policies and prac-tices are ineffectual, that is, that they do not actually succeed in influencing interme-diate outcomes such as morale, commitment and equality, and therefore that they donot influence business performance. In this case, policy intervention is perhaps lessjustified.
An overriding concern in this article has been the complexity of the linkagesbetween equal opportunities policies and practices and business outcomes.Although not strictly essential to the derivation of business benefits, there is theexpectation that policies and practices affect equality. However, this assumption hasnot yet been proven. In section 2, we identified a large number of routes by whichequal opportunities policies and practices might affect profits and productivity.However, which of these routes is important is not known. Moreover, the likelyrange of linkages, combined with data limitations, will have reduced the potentialfor detecting effects. These difficulties suggest two important areas for furtherresearch. First, we need more evidence on the impact of equal opportunities policiesand practices on equality in the workplace. This is likely to be difficult to find,because equality is difficult to measure. Second, further evidence on the extent andnature of business benefits could be gained through examining in more detail theeffects of equal opportunities policies and practices on outcomes that are interme-diate to business performance. It is important that such analysis considers thepotential endogeneity of policy.
Acknowledgements
Funding from the Department for Work and Pensions is gratefully acknowledged.We would also like to thank Helen Bewley, Anthony Johnson, James Mitchell, JohnPurcell, Lucy Stokes and Liz Such variously for comments, discussion and assistancewith WERS, and the MAUS team at Office for National Statistics (ONS) for facili-tating the research undertaken there.
We acknowledge the Department of Trade and Industry; the Economic and SocialResearch Council; the Advisory, Conciliation and Arbitration Service; and the PolicyStudies Institute as the originators of the 2004 Workplace Employment RelationsSurvey data, and the Data Archive at the University of Essex as the distributor of thedata. The National Centre for Social Research was commissioned to conduct thesurvey fieldwork on behalf of the sponsors. None of these organisations bears anyresponsibility for the analysis and interpretations of the data here.
This work contains statistical data from ONS which is Crown copyright andreproduced with the permission of the controller of HMSO and Queen’s Printer forScotland. The use of the ONS statistical data in this work does not imply the endorse-ment of the ONS in relation to the interpretation or analysis of the statistical data.
232 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
This work uses research data sets which may not exactly reproduce National Statisticsaggregates.
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234 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
AP
PE
ND
IXT
able
A1:
Det
ails
ofpr
open
sity
scor
em
atch
ing
Out
com
eva
riab
le:
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
prod
ucti
vity
perf
orm
ance
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
finan
cial
perf
orm
ance
(pro
fits)
Equ
alop
port
unit
ies
mea
sure
:F
orm
alpo
licy
Impa
ctm
easu
rem
ent
Rev
iew
ing
For
mal
polic
yIm
pact
mea
sure
men
tR
evie
win
g
Mea
npr
open
sity
scor
ein
unm
atch
edsa
mpl
e(s
tand
ard
erro
r):
Tre
ated
0.76
3(0
.012
)0.
135
(0.0
14)
0.19
4(0
.013
)0.
734
(0.0
17)
0.10
5(0
.014
)0.
210
(0.0
22)
Con
trol
s0.
357
(0.0
17)
0.05
1(0
.002
)0.
094
(0.0
03)
0.34
2(0
.018
)0.
036
(0.0
02)
0.07
6(0
.004
)O
bser
vati
ons
inun
mat
ched
sam
ple:
Tre
ated
1013
178
275
615
9414
4C
ontr
ols
278
1149
1052
190
733
683
Off
supp
ort:
Tre
ated
319
1220
213
1614
Mea
ndi
ffer
ence
inm
atch
edsa
mpl
e(p
-val
ue):
Indu
stri
alre
lati
ons
and
HR
MU
nion
pres
ence
0.00
6(0
.874
)-0
.100
(0.3
63)
-0.2
73(0
.000
)-0
.026
(0.5
51)
-0.1
18(0
.237
)-0
.030
(0.6
59)
Par
tici
pati
onin
retu
rns
0.18
1(0
.001
)-0
.082
(0.6
16)
-0.1
45(0
.235
)0.
221
(0.0
07)
0.10
9(0
.600
)0.
001
(0.9
91)
Par
tici
pati
onin
cont
rol
-0.1
26(0
.013
)-0
.337
(0.0
12)
-0.3
39(0
.000
)-0
.178
(0.0
11)
-0.2
93(0
.102
)-0
.145
(0.4
01)
Inde
pend
ence
inw
ork
0.18
5(0
.027
)0.
322
(0.0
69)
0.30
9(0
.001
)0.
040
(0.6
74)
-0.1
59(0
.344
)0.
309
(0.1
40)
Cul
ture
ofhe
adof
fice:
Uni
ted
Stat
es-0
.102
(0.0
16)
0.01
1(0
.617
)0.
012
(0.5
66)
Cul
ture
ofhe
adof
fice:
othe
rno
n-U
K-0
.013
(0.5
80)
-0.0
93(0
.396
)-0
.014
(0.6
25)
Influ
ence
son
empl
oyee
char
acte
rist
ics
TT
WA
popu
lati
on:%
ethn
icm
inor
ity
Indu
stry
empl
oym
ent:
%et
hnic
min
orit
y0.
169
(0.4
04)
0.39
3(0
.410
)1.
09(0
.008
)0.
250
(0.3
36)
-0.5
30(0
.408
)-0
.250
(0.6
70)
Indu
stry
empl
oym
ent:
%fe
mal
e4.
99(0
.004
)5.
00(0
.272
)11
.4(0
.000
)6.
67(0
.003
)1.
14(0
.846
)0.
310
(0.9
35)
Mar
ket
cond
itio
nsan
dco
mpe
titi
vene
ssE
xten
tde
man
dde
pend
son
qual
ity:
med
ium
-0.0
39(0
.374
)-0
.139
(0.1
98)
-0.0
80(0
.429
)E
xten
tde
man
dde
pend
son
qual
ity:
high
0.07
1(0
.144
)0.
067
(0.5
80)
0.03
3(0
.742
)St
ate
ofth
em
arke
t:m
atur
e0.
029
(0.4
34)
-0.1
69(0
.025
)-0
.036
(0.6
58)
-0.0
16(0
.784
)-0
.061
(0.6
08)
0.09
1(0
.446
)St
ate
ofth
em
arke
t:de
clin
ing
ortu
rbul
ent
-0.0
27(0
.488
)0.
132
(0.1
06)
0.02
5(0
.786
)-0
.076
(0.1
38)
-0.0
36(0
.784
)0.
025
(0.7
53)
Stat
eof
the
mar
ket:
mat
ure,
decl
inin
gor
turb
ulen
tT
radi
ngin
the
inte
rnat
iona
lmar
ket
-0.1
02(0
.004
)-0
.123
(0.0
54)
-0.1
68(0
.025
)-0
.068
(0.1
62)
-0.2
23(0
.043
)-0
.054
(0.2
29)
235The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
Tab
leA
1:C
onti
nued
Out
com
eva
riab
le:
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
prod
ucti
vity
perf
orm
ance
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
finan
cial
perf
orm
ance
(pro
fits)
Equ
alop
port
unit
ies
mea
sure
:F
orm
alpo
licy
Impa
ctm
easu
rem
ent
Rev
iew
ing
For
mal
polic
yIm
pact
mea
sure
men
tR
evie
win
g
Skill
sM
anag
eria
l/pro
fess
iona
locc
upat
ions
(%of
empl
oyee
s)2.
38(0
.194
)10
.0(0
.015
)6.
08(0
.023
)R
outi
neun
skill
edoc
cupa
tion
s(%
ofem
ploy
ees)
Age
16–2
1(%
ofem
ploy
ees)
0.58
7(0
.736
)-1
.11
(0.6
90)
-0.8
90(0
.794
)E
stab
lishm
ent
char
acte
rist
ics
Ow
ners
hip:
part
lyfo
reig
n0.
070
(0.0
11)
-0.0
48(0
.617
)0.
074
(0.1
86)
Ow
ners
hip:
pred
omin
antl
yfo
reig
n-0
.129
(0.0
25)
-0.1
64(0
.201
)0.
031
(0.6
55)
Est
ablis
hmen
tsi
ze:5
0em
ploy
ees
orm
ore
-0.2
89(0
.000
)-0
.454
(0.0
00)
-0.4
28(0
.000
)-0
.185
(0.0
00)
-0.2
63(0
.036
)-0
.346
(0.0
00)
Org
anis
atio
nsi
ze:1
00em
ploy
ees
orm
ore
-0.0
02(0
.939
)-0
.110
(0.3
00)
-0.0
93(0
.051
)0.
058
(0.1
68)
0.02
2(0
.869
)-0
.054
(0.4
81)
Par
t-ti
me
wor
king
(%of
empl
oyee
s)8.
40(0
.010
)9.
20(0
.106
)7.
55(0
.358
)Y
oung
esta
blis
hmen
tIn
dust
rySI
C2
-0.0
34(0
.154
)-0
.012
(0.2
37)
-0.0
05(0
.352
)-0
.011
(0.3
93)
SIC
30.
010
(0.5
52)
0.03
2(0
.438
)0.
002
(0.9
10)
0.00
7(0
.753
)0.
127
(0.0
98)
0.01
2(0
.255
)SI
C4
-0.0
42(0
.372
)-0
.086
(0.2
21)
0.10
9(0
.198
)0.
026
(0.6
46)
0.11
8(0
.379
)0.
110
(0.3
15)
SIC
50.
043
(0.0
29)
-0.0
12(0
.565
)0.
037
(0.3
75)
0.05
7(0
.009
)0.
017
(0.6
12)
-0.0
24(0
.752
)SI
C6
-0.0
11(0
.705
)0.
033
(0.5
03)
-0.0
63(0
.049
)-0
.027
(0.4
36)
-0.0
50(0
.665
)-0
.031
(0.3
58)
SIC
70.
062
(0.0
10)
0.07
0(0
.281
)0.
047
(0.3
38)
0.05
2(0
.010
)0.
011
(0.6
00)
-0.0
25(0
.541
)SI
C8
-0.0
17(0
.625
)0.
035
(0.6
64)
0.00
0(0
.996
)-0
.041
(0.4
85)
-0.0
33(0
.678
)0.
078
(0.5
30)
SIC
90.
001
(0.1
78)
SIC
100.
012
(0.3
27)
0.01
3(0
.498
)0.
011
(0.4
20)
0.00
6(0
.316
)0.
016
(0.3
23)
SIC
110.
029
(0.2
35)
0.06
4(0
.478
)0.
133
(0.0
18)
-0.0
09(0
.808
)-0
.052
(0.4
61)
-0.0
76(0
.476
)SI
C12
-0.0
17(0
.396
)0.
015
(0.7
17)
-0.0
32(0
.498
)0.
056
(0.0
03)
-0.0
53(0
.506
)-0
.040
(0.6
21)
236 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
Tab
leA
1:C
onti
nued
Out
com
eva
riab
le:
Log
gros
sva
lue
adde
dpe
rem
ploy
eeL
ogpr
ofits
per
empl
oyee
Equ
alop
port
unit
ies
mea
sure
:F
orm
alpo
licy
Impa
ctm
easu
rem
ent
Rev
iew
ing
For
mal
polic
yIm
pact
mea
sure
men
tR
evie
win
g
Mea
npr
open
sity
scor
ein
unm
atch
edsa
mpl
e(s
tand
ard
erro
r):
Tre
ated
0.78
9(0
.026
)0.
216
(0.0
77)
0.38
6(0
.076
)0.
827
(0.0
30)
0.23
3(0
.085
)0.
540
(0.0
86)
Con
trol
s0.
341
(0.0
29)
0.06
0(0
.006
)0.
076
(0.0
12)
0.34
1(0
.038
)0.
046
(0.0
06)
0.07
0(0
.010
)O
bser
vati
ons
inun
mat
ched
sam
ple:
Tre
ated
294
4570
296
4673
Con
trol
s12
437
037
312
437
337
4O
ffsu
ppor
t:T
reat
ed15
53
2314
43
27M
ean
diff
eren
cein
mat
ched
sam
ple
(p-v
alue
):In
dust
rial
rela
tion
san
dH
RM
Uni
onpr
esen
ce-0
.201
(0.0
60)
-0.1
12(0
.540
)-0
.089
(0.5
21)
0.28
8(0
.026
)-0
.391
(0.0
84)
-0.1
00(0
.367
)P
arti
cipa
tion
inre
turn
s-0
.059
(0.5
48)
0.10
4(0
.721
)0.
408
(0.4
73)
-0.3
16(0
.280
)-0
.628
(0.2
20)
-0.0
53(0
.858
)P
arti
cipa
tion
inco
ntro
l-0
.192
(0.1
62)
-0.6
03(0
.108
)-0
.223
(0.2
64)
Inde
pend
ence
inw
ork
Cul
ture
ofhe
adof
fice:
Uni
ted
Stat
es0.
018
(0.0
28)
-0.1
12(0
.398
)-0
.152
(0.2
41)
0.00
2(0
.091
)-0
.246
(0.2
79)
0.00
7(0
.610
)C
ultu
reof
head
offic
e:ot
her
non-
UK
0.06
7(0
.608
)0.
012
(0.9
59)
0.00
2(0
.213
)0.
168
(0.1
90)
0.13
0(0
.366
)-0
.014
(0.3
36)
Influ
ence
son
empl
oyee
char
acte
rist
ics
TT
WA
popu
lati
on:%
ethn
icm
inor
ity
-2.4
7(0
.256
)-1
.01
(0.7
20)
0.02
1(0
.995
)-6
.92
(0.0
02)
-0.7
86(0
.907
)-0
.053
(0.9
90)
Indu
stry
empl
oym
ent:
%et
hnic
min
orit
yIn
dust
ryem
ploy
men
t:%
fem
ale
Mar
ket
cond
itio
nsan
dco
mpe
titi
vene
ssE
xten
tde
man
dde
pend
son
qual
ity:
med
ium
Ext
ent
dem
and
depe
nds
onqu
alit
y:hi
ghSt
ate
ofth
em
arke
t:m
atur
eSt
ate
ofth
em
arke
t:de
clin
ing
ortu
rbul
ent
-0.0
04(0
.968
)-0
.094
(0.6
94)
0.02
9(0
.935
)St
ate
ofth
em
arke
t:m
atur
e,de
clin
ing
ortu
rbul
ent
-0.1
06(0
.582
)-0
.118
(0.5
59)
0.11
6(0
.434
)T
radi
ngin
the
inte
rnat
iona
lmar
ket
237The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
Tab
leA
1:C
onti
nued
Out
com
eva
riab
le:
Log
gros
sva
lue
adde
dpe
rem
ploy
eeL
ogpr
ofits
per
empl
oyee
Equ
alop
port
unit
ies
mea
sure
:F
orm
alpo
licy
Impa
ctm
easu
rem
ent
Rev
iew
ing
For
mal
polic
yIm
pact
mea
sure
men
tR
evie
win
g
Skill
sM
anag
eria
l/pro
fess
iona
locc
upat
ions
(%of
empl
oyee
s)R
outi
neun
skill
edoc
cupa
tion
s(%
ofem
ploy
ees)
1.28
(0.7
05)
3.81
(0.5
82)
-17.
1(0
.011
)A
ge16
–21
(%of
empl
oyee
s)E
stab
lishm
ent
char
acte
rist
ics
Ow
ners
hip:
part
lyfo
reig
nO
wne
rshi
p:pr
edom
inan
tly
fore
ign
Est
ablis
hmen
tsi
ze:5
0em
ploy
ees
orm
ore
Org
anis
atio
nsi
ze:1
00em
ploy
ees
orm
ore
-0.0
27(0
.343
)-0
.041
(0.8
79)
-0.0
13(0
.886
)0.
180
(0.1
50)
-0.3
16(0
.072
)0.
030
(0.7
79)
Par
t-ti
me
wor
king
(%of
empl
oyee
s)4.
31(0
.329
)15
.1(0
.021
)21
.6(0
.087
)5.
42(0
.334
)0.
038
(0.9
97)
5.45
(0.3
89)
You
nges
tabl
ishm
ent
-0.0
38(0
.182
)0.
004
(0.3
50)
0.00
3(0
.358
)-0
.006
(0.3
28)
0.00
3(0
.359
)0.
001
(0.7
78)
Indu
stry
SIC
20.
002
(0.3
51)
0.00
2(0
.303
)-0
.006
(0.5
63)
0.00
1(0
.252
)SI
C3
-0.0
19(0
.369
)-0
.006
(0.3
49)
0.00
2(0
.236
)-0
.035
(0.2
73)
-0.4
61(0
.024
)-0
.000
(0.9
61)
SIC
40.
155
(0.0
80)
0.25
4(0
.133
)0.
135
(0.2
70)
0.15
5(0
.040
)0.
081
(0.4
37)
0.25
5(0
.067
)SI
C5
0.02
6(0
.146
)-0
.004
(0.3
25)
0.00
6(0
.788
)0.
051
(0.3
29)
SIC
60.
135
(0.2
47)
-0.1
18(0
.333
)-0
.001
(0.7
92)
0.10
8(0
.397
)0.
155
(0.2
75)
-0.0
03(0
.211
)SI
C7
-0.0
03(0
.102
)0.
006
(0.2
08)
0.24
9(0
.290
)-0
.021
(0.5
37)
0.00
4(0
.223
)-0
.160
(0.1
76)
SIC
8-0
.120
(0.1
59)
-0.1
67(0
.285
)0.
010
(0.9
50)
-0.3
64(0
.003
)0.
089
(0.1
47)
0.00
2(0
.928
)SI
C9
SIC
100.
002
(0.1
09)
-0.2
90(0
.190
)-0
.072
(0.2
07)
0.00
7(0
.358
)SI
C11
0.10
9(0
.089
)0.
050
(0.5
73)
-0.0
16(0
.853
)0.
106
(0.1
20)
0.29
0(0
.186
)-0
.202
(0.0
61)
SIC
120.
033
(0.4
67)
0.06
5(0
.188
)0.
085
(0.2
32)
0.08
6(0
.028
)-0
.051
(0.6
08)
0.07
0(0
.481
)
Sour
ce:
Wor
kpla
ceE
mpl
oym
ent
Rel
atio
nsSu
rvey
2004
and
Ann
ualB
usin
ess
Inqu
iry.
Not
es:
Pre
dict
ion
ofth
epr
open
sity
scor
eis
base
don
the
cont
rols
show
nin
Tab
le2
and
take
sin
toac
coun
tsur
vey
wei
ghts
;one
-to-
one
near
estn
eigh
bour
mat
chin
gw
ith
repl
acem
enti
mpo
sing
com
mon
supp
ort;
trea
ted
obse
rvat
ions
off-
supp
ort
incl
ude
thos
ew
hose
esti
mat
edpr
open
sity
scor
eis
grea
ter
(les
s)th
anth
em
axim
um(m
inim
um)
esti
mat
edpr
open
sity
scor
eob
serv
edfo
rth
eco
ntro
lsan
dth
ose
for
who
mw
eca
nnot
find
aco
ntro
lw
ith
anes
tim
ated
prop
ensi
tysc
ore
wit
hin
ara
nge
of0.
002;
mea
ndi
ffer
ence
sbe
twee
nth
etr
eate
dan
dco
ntro
lsin
the
mat
ched
sam
ple
are
calc
ulat
edus
ing
surv
eyw
eigh
tsfo
rth
etr
eate
dan
dar
esh
own
inbo
ldfa
cew
hen
stat
isti
cally
sign
ifica
ntat
the
5%le
vel.
238 Rebecca Riley et al.
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd
Tab
leA
2:D
etai
lsof
inst
rum
enta
lvar
iabl
esan
alys
is
Out
com
eva
riab
le:
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
prod
ucti
vity
perf
orm
ance
Subj
ecti
vein
dica
tor
ofab
ove
aver
age
finan
cial
perf
orm
ance
(pro
fits)
Equ
alop
port
unit
ies
mea
sure
:F
orm
alpo
licy
Impa
ctm
easu
rem
ent
Rev
iew
ing
For
mal
polic
yIm
pact
mea
sure
men
tR
evie
win
g
Tes
tfo
rex
ogen
eity
ofth
eIV
s:H
Rm
anag
er/o
wne
rfe
mal
ec2 (1
)=
0.42
(0.5
18)
c2 (1)
=0.
21(0
.646
)H
Rm
anag
er/o
wne
rqu
alifi
edc2 (1
)=
0.24
(0.6
24)
c2 (1)
=0.
65(0
.419
)H
Rm
anag
er/o
wne
rfe
mal
ean
dqu
alifi
edc2 (2
)=
0.53
(0.7
67)
c2 (2)
=0.
70(0
.703
)T
est
for
wea
kIV
s:H
Rm
anag
er/o
wne
rfe
mal
e,c2 (1
)9.
71(0
.002
)2.
91(0
.088
)0.
03(0
.865
)7.
88(0
.005
)5.
90(0
.015
)0.
50(0
.478
)H
Rm
anag
er/o
wne
rqu
alifi
ed,c
2 (1)
14.4
(0.0
00)
10.5
(0.0
01)
15.6
(0.0
00)
20.3
(0.0
00)
8.33
(0.0
04)
6.06
(0.0
14)
HR
man
ager
/ow
ner
fem
ale
and
qual
ified
,c2 (2
)20
.4(0
.000
)11
.5(0
.003
)16
.6(0
.000
)28
.0(0
.000
)13
.9(0
.001
)7.
59(0
.023
)T
est
for
EO
exog
enei
ty:
Cor
rela
tion
ofer
ror
term
s0.
084
(0.7
94)
-0.1
88(0
.784
)-0
.427
(0.4
07)
-0.3
96(0
.152
)-0
.977
(0.0
00)
-0.2
20(0
.619
)
Out
com
eva
riab
le:
Log
gros
sva
lue
adde
dpe
rem
ploy
eeL
ogpr
ofits
per
empl
oyee
Equ
alop
port
unit
ies
mea
sure
:F
orm
alpo
licy
Impa
ctm
easu
rem
ent
Rev
iew
ing
For
mal
polic
yIm
pact
mea
sure
men
tR
evie
win
g
Tes
tfo
rex
ogen
eity
ofth
eIV
s:H
Rm
anag
er/o
wne
rfe
mal
eF
(1,4
21)
=2.
09(0
.149
)F
(1,4
25)
=2.
61(0
.107
)H
Rm
anag
er/o
wne
rqu
alifi
edF
(1,4
21)
=1.
27(0
.261
)F
(1,4
25)
=2.
30(0
.130
)H
Rm
anag
er/o
wne
rfe
mal
ean
dqu
alifi
edF
(2,4
20)
=1.
69(0
.185
)F
(2,4
24)
=2.
37(0
.095
)T
est
for
wea
kIV
s:H
Rm
anag
er/o
wne
rfe
mal
e,c2 (1
)3.
95(0
.047
)15
.6(0
.000
)0.
84(0
.358
)2.
15(0
.142
)19
.1(0
.000
)0.
89(0
.345
)H
Rm
anag
er/o
wne
rqu
alifi
ed,c
2 (1)
16.8
(0.0
00)
13.0
(0.0
00)
7.63
(0.0
06)
15.8
(0.0
00)
10.9
(0.0
01)
7.98
(0.0
05)
HR
man
ager
/ow
ner
fem
ale
and
qual
ified
,c2 (2
)17
.7(0
.000
)26
.8(0
.000
)8.
41(0
.015
)16
.4(0
.000
)27
.6(0
.000
)8.
84(0
.012
)T
est
for
EO
exog
enei
ty:
Cor
rela
tion
ofer
ror
term
s0.
527
(0.1
67)
-0.7
24(0
.363
)-0
.104
(0.7
61)
0.66
5(0
.066
)-0
.563
(0.8
48)
0.21
4(0
.541
)
Sour
ce:
Wor
kpla
ceE
mpl
oym
ent
Rel
atio
nsSu
rvey
2004
and
Ann
ualB
usin
ess
Inqu
iry
Not
es:
pV
alue
sin
brac
kets
;tes
tfo
rex
ogen
eity
ofth
eIV
sis
aW
ald
test
ofth
ehy
poth
esis
that
the
mar
gina
leff
ect
ofth
eIV
isze
ro(a
sop
pose
dto
non-
zero
)in
the
mod
elsp
ecifi
edin
Tab
le2;
test
for
wea
kIV
sis
aW
ald
test
ofth
ehy
poth
esis
that
the
mar
gina
lef
fect
ofth
eIV
isze
roin
apr
obit
mod
elof
equa
lop
port
unit
ies
sele
ctio
nth
atin
clud
esth
eco
vari
ates
used
inth
eou
tcom
em
odel
spec
ified
inT
able
2;th
eco
rrel
atio
nof
the
erro
rte
rms
refe
rsto
the
corr
elat
ion
betw
een
the
erro
rte
rmin
the
equa
tion
for
equa
lopp
ortu
niti
esse
lect
ion
and
the
erro
rte
rmin
the
equa
tion
for
busi
ness
perf
orm
ance
.The
test
ofw
heth
erth
isco
rrel
atio
nis
zero
isa
test
ofw
heth
erth
eeq
ualo
ppor
tuni
ties
mea
sure
isex
ogen
ous
toth
ebu
sine
sspe
rfor
man
cem
easu
re.
239The business case for equal opportunities
© 2013 The Author(s)Industrial Relations Journal © 2013 Blackwell Publishing Ltd