“the best place to find improvement is where it is 2014... · “the best place to find...
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“The best place to find improvement is where it is thought not to exist.” -- Shigeo Shingo
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Market Design Sell
Produce
2 years
Ship
95% Waste in Process
Countermeasures to close the gap between current & ideal.
Strategy, organization & policy to close the gap between current & ideal.
Social Science
Technical Science
Human Development
! Customer #1 ! Employees most important resource. ! Direct Observation
! Kaizen
(Principles)
Philosophy
*Courtesy of Toyota Production System Support Center
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Based upon “constructive
dissatisfaction with the status quo.”
NEED to change > risk of change.
Many small improvements. Everybody,
everyday.
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Process
Operation
Design
Quoting Planning Production
Invoicing
Customer A Customer B Customer C
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7 Wastes Unevenness or inconsistency.
Strain or Over- burden
“The order of improvement must be easier, better, faster, and then cheaper” – Shigeo Shingo
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Stagnation
Stagnation
Stagnation
Sales
Design
Production
Lead-time = Months
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Production Waste Administrative Waste
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Identify Counter-rmeasures.
Keep all employees practiced.
Create a favorable environment.
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• Chaos to Stability - large P/D ratio • Stability to Standardization – smaller P/D ration but still long • JIT – short P/D ratio, but still greater than 1 • Higher JIT – P/D < 1
Stability
Standardization
Just-in-time
Higher JIT
Chaos
Lean
Social S
cien
ce
Lean Technical Science
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