the beginner's guide to twitter for cmos
TRANSCRIPT
@joshsteimle
The beginner’s guide to Twitter for CMOs.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
The problem.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
If you’re part of the 2/3 of CMOs who aren’t active on Twitter, this is for you.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Why Twitter? • I want to increase sales for my business • I want to increase customer loyalty • I want to become a thought leader • I want to get a book deal • I want to write for a major publication • I want to find business partners • I want to get breaking marketing news • I want to recruit A-players for my team
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Let’s get started.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
We’ll assume you already have a Twitter account.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#1. Setting your account up correctly.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Upload photos, complete your bio.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#2. Q: Desktop or app?
Digital marketing for tech companies.
@joshsteimle@joshsteimle
A: Both, but app first.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Q: Why?
Digital marketing for tech companies.
@joshsteimle@joshsteimle
A: We live in an increasingly mobile-first world. And the app is easier for most things.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#3. Following.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Who to follow: • Co-workers • People you know • Authors and journalists you read • Industry experts • Anyone, just to get them to follow you back
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Take the suggestions seriously.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Want to keep close tabs?
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#4. Retweets and favoriting.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
When to retweet: • Related to your business/industry • Related to your job role/function • Of interest to your followers • Whatever, whenever, just to get the attention of the person you’re retweeting
Digital marketing for tech companies.
@joshsteimle@joshsteimle
When to favorite: • Same rules as retweeting • + If you want to save something to read later
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#5. Tweeting etiquette.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Don’t spam.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Be nice.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
How often should I post?
Source: http://blog.sumall.com/journal/how-often-you-should-post-to-social-media.html
Digital marketing for tech companies.
@joshsteimle@joshsteimle
But it depends. Just remember rule #1 - don’t spam.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#6. Hashtags.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Hashtags are like categories. Posting about marketing? Add #marketing. Tweeting about SEO? Add #SEO.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Tweets with hashtags receive 2x more engagement.
Source: http://linchpinseo.com/infographic-twitter-tweet-cheat-sheet
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#7. Search.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Use it to find images, individual tweets, accounts to follow, and more.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#8. Direct messages.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Until recently, limited to 140 characters per message. No limit now.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Use DMs wisely.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#9. Getting followers.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
First, don’t believe the hype.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
She’s not alone.
Source: http://www.forbes.com/sites/johngreathouse/2012/08/27/celebrities-with-the-most-allegedly-fake-twitter-followers/
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Lesson: Don’t buy followers. Prune fake ones.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
To get real followers: • Follow others • Engage in conversation • Retweet • Favorite • Share meaningful, focused content
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Don’t forget to put links to your profile everywhere. • Email signature • Blog • Website
Digital marketing for tech companies.
@joshsteimle@joshsteimle
#10. Useful tools.
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Buffer. Best for: • Easy sharing of images, URLs • Scheduling tweets • Doing the above across multiple accounts • www.buffer.com
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Hootsuite. Best for: • Simple for single user to manage multiple accounts at once
• www.hootsuite.com
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Sprout Social. Best for: • Multiple users managing lots of accounts • Agencies • Companies with many profiles • www.sproutsocial.com
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Tweepi. Best for: • Figuring how who to follow • Pruning inactive profiles you follow • www.tweepi.com
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Twitter Counter. Best for: • Seeing follower growth at a glance • www.twittercounter.com
Digital marketing for tech companies.
@joshsteimle@joshsteimle
Warble. Best for: • Google Alerts for Twitter • Receive alerts for keywords on Twitter • www.warble.co
@joshsteimle
Want more? @joshsteimle [email protected] www.mwi.com/blog