the beginner's guide to twitter for cmos

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@joshsteimle The beginner’s guide to Twitter for CMOs.

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@joshsteimle

The beginner’s guide to Twitter for CMOs.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

The problem.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

If you’re part of the 2/3 of CMOs who aren’t active on Twitter, this is for you.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Why Twitter? • I want to increase sales for my business • I want to increase customer loyalty • I want to become a thought leader • I want to get a book deal • I want to write for a major publication • I want to find business partners • I want to get breaking marketing news • I want to recruit A-players for my team

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Let’s get started.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

We’ll assume you already have a Twitter account.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#1. Setting your account up correctly.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Upload photos, complete your bio.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#2. Q: Desktop or app?

Digital marketing for tech companies.

@joshsteimle@joshsteimle

A: Both, but app first.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Q: Why?

Digital marketing for tech companies.

@joshsteimle@joshsteimle

A: We live in an increasingly mobile-first world. And the app is easier for most things.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#3. Following.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Who to follow: • Co-workers • People you know • Authors and journalists you read • Industry experts • Anyone, just to get them to follow you back

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Take the suggestions seriously.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Want to keep close tabs?

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#4. Retweets and favoriting.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

When to retweet: • Related to your business/industry • Related to your job role/function • Of interest to your followers • Whatever, whenever, just to get the attention of the person you’re retweeting

Digital marketing for tech companies.

@joshsteimle@joshsteimle

When to favorite: • Same rules as retweeting • + If you want to save something to read later

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#5. Tweeting etiquette.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Don’t spam.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Be nice.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

How often should I post?

Source: http://blog.sumall.com/journal/how-often-you-should-post-to-social-media.html

Digital marketing for tech companies.

@joshsteimle@joshsteimle

But it depends. Just remember rule #1 - don’t spam.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#6. Hashtags.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Hashtags are like categories. Posting about marketing? Add #marketing. Tweeting about SEO? Add #SEO.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Tweets with hashtags receive 2x more engagement.

Source: http://linchpinseo.com/infographic-twitter-tweet-cheat-sheet

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#7. Search.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Use it to find images, individual tweets, accounts to follow, and more.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#8. Direct messages.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Until recently, limited to 140 characters per message. No limit now.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Use DMs wisely.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#9. Getting followers.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

First, don’t believe the hype.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

She’s not alone.

Source: http://www.forbes.com/sites/johngreathouse/2012/08/27/celebrities-with-the-most-allegedly-fake-twitter-followers/

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Lesson: Don’t buy followers. Prune fake ones.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

To get real followers: • Follow others • Engage in conversation • Retweet • Favorite • Share meaningful, focused content

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Don’t forget to put links to your profile everywhere. • Email signature • Blog • Website

Digital marketing for tech companies.

@joshsteimle@joshsteimle

#10. Useful tools.

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Buffer. Best for: • Easy sharing of images, URLs • Scheduling tweets • Doing the above across multiple accounts • www.buffer.com

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Hootsuite. Best for: • Simple for single user to manage multiple accounts at once

• www.hootsuite.com

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Sprout Social. Best for: • Multiple users managing lots of accounts • Agencies • Companies with many profiles • www.sproutsocial.com

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Tweepi. Best for: • Figuring how who to follow • Pruning inactive profiles you follow • www.tweepi.com

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Twitter Counter. Best for: • Seeing follower growth at a glance • www.twittercounter.com

Digital marketing for tech companies.

@joshsteimle@joshsteimle

Warble. Best for: • Google Alerts for Twitter • Receive alerts for keywords on Twitter • www.warble.co