the b2b marketing guide - kissmetrics b2b marketing guide 62% ... in a recent study conducted by...

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THE B2B MARKETING GUIDE 62 % (trade shows, magazines, direct mail, etc.) 34 % (social media, SEO, email marketing) traditional marketing methods digital marketing methods breakdown of traditional marketing methods breakdown of digital marketing methods 2011 edition (as a percentage of the total marketing budget) (as a percentage of the total marketing budget) 10% 20% 30% 40% 50% 0% events/trade shows 28% 13% 9% 7% 3% 1% 1% magazines/publications direct mail sponsorships television outdoor marketing radio 5% 10% 15% 20% 25% 0% 8% 5% 5% 5% 4 % 3% email marketing online content seo (search engine optimization) sem (search engine marketing) display ads social media online video 34 % of marketers who were already marketing through digital channels planned to increase their digital budgets in 2011. Where do B2B marketers anticipate budget increases for 2011? 2. 28 % of marketing budgets are earmarked for events and trade shows In a recent study conducted by Google, over 600 B2B marketing professionals were surveyed and were asked about their marketing strategy for 2011. This survey assessed how these marketers planned to spend their marketing budget, the challenges they faced, how they analyzed ROI and the overall effectiveness of marketing programs. What follows are some key findings from that survey. PRESENTED BY 41 % of marketers surveyed expected a budget increase in 2011. And out of that group, the average anticipated budget increase was 21 percent. 1% mobile 3% 0% 10% 20% 30% 40% 50% 43% 40% 38% 38% 35% 35% 23% 22% 21% online content social media online video email marketing other mobile seo sem display ads Most effective media channels. 3. These percentages reflect the average anticipated increase (of those surveyed) in the budget allocation for each marketing channel. top 10 most effective media channels 8 out of the top 10 most effective marketing channels are digital. search engines visiting websites using email online content podcasts, webcasts online video social media mobile events, trade shows magazines, publications Biggest challenges for 2011. 4. of companies are concerned they do not have enough budget to fund their plans and deliver on goals. 40 % of B2B marketers believe they will not have enough people to execute planned marketing efforts. 39 % of marketers indicate that insufficient ROI analysis is one of their biggest challenges. 31 % limited budget limited staffing insufficient roi analysis Predictions for the future. 5. of marketers indicate that revenue, lead quality, or lead volume is the most important metric for digital efforts. 67% designed by data courtesy of TRY KISSMETRICS FOR FREE KISSmetrics is a powerful web analytics solution that helps you make smarter business decisions. Start your FREE trial at kissmetrics.com/signup trade shows will remain important of marketers invested in event marketing in 2010. of that group plan to increase those investments in 2011. How did B2B marketers allocate their marketing budget in 2010? 1. 85 % 28 % search is still #1 for reaching b2b audiences email marketing a top digital priority Approximately one-third of these marketers are planning to increase their email budgets in 2011. of the B2B marketers surveyed believe their audiences are using search engines for work purposes, and they agree that search marketing is the most effective digital channel to reach them. 81 % of B2B marketers said that SEM was effective for gaining new leads. SEM was ranked as the number one channel for gaining new leads. 85 % Two-thirds of marketers say that customer retention is where the majority of their marketing dollars will go in 2011. expect a renewed focus on the customer of marketers intend to try out new digital tactics in 2011. 69 % eagerness to test new approaches of B2B marketers agree that since the economic downturn, customer loyalty has declined. 62 % of marketers invest in customer retention. 87% social media emerging into b2b mainstream of B2B marketers believe their audiences frequently use social media for business purposes. mobile and online video expected to surge of those already using mobile as a marketing channel anticipate positive growth in 2011. of marketers intended to incorporate mobile into their marketing plans for the first time. of B2B marketers believe that online video initiatives have a strong positive impact on their company’s brand and sales. of B2B marketers already using online video will increase their video budgets for 2011. of marketers believe that social connections have a positive impact on the brand or brand sales. 42 % + of marketers plan to try using social media as a marketing channel for the first time. 16 % of marketers plan to increase their social media budget in 2011. 38 % 40% 40% 12% 48 % 35 % 4% - other

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The B2B MarkeTing guide

62%(trade shows, magazines, direct mail, etc.)

34%(social media, SEO, email marketing)

traditional marketing methods

digital marketing methods

breakdown of traditional marketing methods

breakdown of digital marketing methods

2011 edition

(as a percentage of the total marketing budget) (as a percentage of the total marketing budget)

10% 20% 30% 40% 50%0%

events/trade shows28%

13%

9%

7%

3%

1%

1%

magazines/publications

direct mail

sponsorships

television

outdoor marketing

radio

5%10%15%20%25% 0%

8%

5%

5%

5%

4%

3%

email marketing

online content

seo (search engine optimization)

sem (search engine marketing)

display ads

social media

online video

34%of marketers who were already marketing through digital channels planned to increase their digital budgets in 2011.

Where do B2B marketers anticipate budget increases for 2011?

2.

28% of marketing budgets are earmarked for events and trade shows

In a recent study conducted by Google, over 600 B2B marketing professionals were surveyed and were asked about their marketing strategy for 2011. This survey assessed how these marketers planned to spend their marketing budget, the challenges they faced, how they analyzed ROI and the overall effectiveness of marketing programs. What follows are some key findings from that survey.

presented by

41%of marketers surveyed expected a budget increase in 2011. And out of that group, the average anticipated budget increase was 21 percent.

1%mobile

3%

0%

10%

20%

30%

40%

50%

43%40% 38% 38%

35% 35%

23% 22% 21%

onlinecontent

socialmedia

onlinevideo

emailmarketing

other

mobile seo sem displayads

Most effective media channels.3.

These percentages reflect the average anticipated increase (of those surveyed) in the budget allocation for each marketing channel.

top 10 most effective media channels

8 out of the top 10 most effective marketing channels are digital.

searchengines

visiting websites

usingemail

onlinecontent

podcasts,webcasts

onlinevideo

socialmedia

mobile events,trade shows

magazines,publications

Biggest challenges for 2011.4.

of companies are concerned they do not have enough budget to fund their plans and deliver on goals.

40%of B2B marketers believe they will not have enough people to execute planned marketing efforts.

39%of marketers indicate that insufficient ROI analysis is one of their biggest challenges.

31%

limited budget limited staffing insufficient roi analysis

Predictions for the future.5.

of marketers indicate that revenue, lead quality, or lead volume is the most important metric for digital efforts. 67%

d e s i g n e d b y d a t a c o u r t e s y o f

TRY KISSMETRICS FOR FREEKISSmetrics is a powerful web analytics solution that helps you make

smarter business decisions. Start your FREE trial at kissmetrics.com/signup

trade shows will remain important

of marketers invested in event marketing in 2010.

of that group plan to increase those investments in 2011.

How did B2B marketers allocate their marketing budget in 2010?

1.

85% 28%search is still #1 for reaching b2b audiences email marketing a top digital priority

Approximately one-third of these marketers are planning to increase their email budgets in 2011.

of the B2B marketers surveyed believe their audiences are using search engines for work purposes, and they agree that search marketing is the most effective digital channel to reach them.

81%

of B2B marketers said that SEM was effective for gaining new leads. SEM was ranked as the number one channel for gaining new leads.

85%

Two-thirds of marketers say that customer retention is where the majority of their marketing dollars will go in 2011.

expect a renewed focus on the customer

of marketers intend to try out new digital tactics in 2011.69%

eagerness to test new approaches

of B2B marketers agree that since the economic downturn, customer loyalty has declined.

62%of marketers invest in customer retention.

87%

social media emerging into b2b mainstream

of B2B marketers believe their audiences frequently use social media for business purposes.

mobile and online video expected to surge

of those already using mobile as a marketing channel anticipate positive growth in 2011.

of marketers intended to incorporate mobile into their marketing plans for the first time.

of B2B marketers believe that online video initiatives have a strong positive impact on their company’s brand and sales.

of B2B marketers already using online video will increase their video budgets for 2011.

of marketers believe that social connections have a positive impact on the brand or brand sales.

42%+ of marketers plan to try using social media as a marketing channel for the first time.16%

of marketers plan to increase their social media budget in 2011.

38%40%

40% 12%

48% 35%

4% - other