the 5 biggest b2b case study mistakes

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This presentation will show you common mistakes that can turn what could be a compelling B2B case study into just another boring sales pitch that no one wants to read.

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Page 1: The 5 Biggest B2B Case Study Mistakes
Page 2: The 5 Biggest B2B Case Study Mistakes

71% of B2B marketers use casestudies.

Source: B2B Content Marketing 2013 Benchmarks, Budgets and Trends-North America Report

Page 3: The 5 Biggest B2B Case Study Mistakes

However, many B2B marketersturn what can be a compellingstory into a boring sales pitch.

Page 4: The 5 Biggest B2B Case Study Mistakes

Here are the five biggest B2B casestudy mistakes:

Page 5: The 5 Biggest B2B Case Study Mistakes

Telling the storyfrom yourperspective, notyour customer’sperspective

Page 6: The 5 Biggest B2B Case Study Mistakes

Yes, scheduling customerinterviews and getting approvalscan be a pain.

Page 7: The 5 Biggest B2B Case Study Mistakes

You might be tempted to writesomething yourself (or publishsomething that was submitted froma sales representative).

Page 8: The 5 Biggest B2B Case Study Mistakes

However, every time you writea case study without inputfrom your customer, a unicorndies.

Image from tvtropes.org

Page 9: The 5 Biggest B2B Case Study Mistakes

A case study without quotes fromyour customer lacks credibility andkills your marketing magic.

Page 10: The 5 Biggest B2B Case Study Mistakes

Not getting acustomer’spermission tofeature them ina case study

Page 11: The 5 Biggest B2B Case Study Mistakes

Customer approvals …

One minute all looks well, and thenyour customer calls the whole thingoff hours before your deadline.

Page 12: The 5 Biggest B2B Case Study Mistakes

As frustrated as you may be,you can’t egg your customer’shouse …

Page 13: The 5 Biggest B2B Case Study Mistakes

Or Saran-wrap their car to atelephone pole in the middle ofwinter.

Page 14: The 5 Biggest B2B Case Study Mistakes

But you can take steps to increaseyour odds of a fast approval, suchas …

Page 15: The 5 Biggest B2B Case Study Mistakes

Seeking stories from customerswho have expressed excitementabout working with you.

Page 16: The 5 Biggest B2B Case Study Mistakes

And asking for approval when youwant to feature them in a casestudy …

Page 17: The 5 Biggest B2B Case Study Mistakes

Record their interview …

Page 18: The 5 Biggest B2B Case Study Mistakes

And finalize the copy in the casestudy.

Page 19: The 5 Biggest B2B Case Study Mistakes

Jammingyour casestudies withuselessdetails

Page 20: The 5 Biggest B2B Case Study Mistakes

You may find every detail abouthow a customer implemented yourproduct fascinating …but yourleads may not.

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Focus on a few key points – onesthat will resonate the most withyour target audience – and leavethe rest out.

Page 22: The 5 Biggest B2B Case Study Mistakes

Not sharingyour casestudies onall of yourchannels

Page 23: The 5 Biggest B2B Case Study Mistakes

To get the most bang from yourbuck, share your case studiesacross all of your channels.

Page 24: The 5 Biggest B2B Case Study Mistakes

Just remember that what works asa PDF may not work on your socialnetworks.

Page 25: The 5 Biggest B2B Case Study Mistakes

Modify your case studies so theyfollow best practices for eachchannel.

Page 26: The 5 Biggest B2B Case Study Mistakes

Not creatingcase studiesfor all of yourproducts andverticals

Page 27: The 5 Biggest B2B Case Study Mistakes

Are some of your products orservices lacking social proof?

Page 28: The 5 Biggest B2B Case Study Mistakes

Compare your existing casestudies to your current offerings tosee where you need to createmore content.

Page 29: The 5 Biggest B2B Case Study Mistakes

In addition to different products,think about customers from yourdifferent verticals. They havedifferent needs.

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Show how you can help them bycreating case studies that aretailored towards their problems.

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And finally … what is the biggestB2B case study mistake of themall?

Page 32: The 5 Biggest B2B Case Study Mistakes

Not creating any case studies!

Page 33: The 5 Biggest B2B Case Study Mistakes