TEZIV N E X T G E N E R AT I O N H O S P I TA L I T Y & T O U R I S I M M A N A G E M E N T P L AT F O R M

CONTENTS

Background & Introduction

Teziv Platform

Teziv- Pro

Teziv- Ext

About Us

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BACKGROUND & INTRODUCTION

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HOSPITALITY SECTOR CHALLENGES The Hospitality business model is characterized by high fixed-costs and variable

income. Fluctuations in occupancy and room-rate demand tight cost control. Yet the increasing expectations of Gen-Y Guests won’t tolerate less than excellent service. In this ppt, we have defined five key challenges and explore how Communications technology & our platform has a pivotal role in providing optimized solutions for each.

Challenge #1 – Guest Profiling Challenge #2 – Social Media & augmented realityChallenge #3 – The Demanding Customer Challenge #4 – Lowering Cost, Increasing Revenue Challenge #5 – Reaching to the guest

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GOVERNANCE SHIFT TO MEET CHALLENGESCurrent Stage To be StageTraditional Marketing & Customer profiling

Digital marketing & virtual augmented reality

Traditional ERP Guest DrivenIsolated Modules & Discrete Source

Collaborative and Policy driven Information governance (online booking, SOA based services, ERP to check into check out management

On premise (Web based / Client Server)

Web based (Cloud hosted)

Admin/Data entry Driven Data delivery driven (smart phone & web driven)

MIS report Data Analytics drivenOne time buy SaaS

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OUR RECOMMENDATION-PROPOSED SOLUTION We have listed our recommendations based on our hospitality sector

domain expertise.Service:-

Have a complete web & tablet based guest lifecycle management system

Have a complete centralized hospitality recruitment & training management system.

Have a complete mobile & web based complain/feedback management system

Have a completely web based centralized backend system like HR, payroll, procurement, inventory & store management system.

Integrate with adhoc report builder to build reports and analytics yourself.

Have a digital, social media & virtual augmented reality based marketing system

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OUR APPROACH Profiling consumer loyalty data with previous transactional data to

model consumption ability Best Practices for Upselling and Cross-selling through mobile

enabled services Motivating guests to book through direct channel To refine possible revenue streams (meetings, conferencing, room

upgrades, personal training, tours & activities, cycle hire, – the list is endless)

Integrating wellness into the guest experience Transforming the traditional to Multi-Use Spaces To analyse click stream data and maintain price imparity Take a holistic approach. It’s not just about in-room revenues but

managing inventories across the hotel and a on every channel To channelize corporate travellers Use social media to distribute last-minute ancillary offers 7

TEZIV PLATFORM

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Hospitality

Solution

Teziv-Core

Teziv-Pro

Digital marketi

ng

Teziv-Ext

Teziv suite is a hospitality

management platform hosted on the cloud for OTA’s and hotels & group

of hotels.

Hotel G

uest Self Service

1. B

ooki

ng

Plat

form

2. Front Desk

Managem

entG

uest

An

alyt

ics

Teziv (Core)

TEZIV-CORE PLATFORM

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WHAT DOES TEZIV- CORE OFFER?

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Reservation/Booking (online & offline) Hotel booking Venue booking Bar Booking Restaurant /Table Booking

Hotel Front Desk Management System Hotel CRS & Front Desk integration with e-CRM Anywhere anytime Room Management & Cloud Reservation Matrix with Integrated hotel

online distribution (OTAs) Quick and efficient check-in / out POS Housekeeping & maintenance

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WHAT DOES TEZIV-CORE OFFER?

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Mobile Guest Self Service Paperless coordination Pre arrival and Post departure Guest engagement & Information at your fingertips

Mobile Tracking & Analytics Guest Arrival Reservation Matrix Service Matrix Exception Management Analytics

 

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Reservation & Booking Engine

OnlineBooking

from Customer Website

Last Minute Booking

OTA Integrato

r

2Way Inventory Managem

ent System –for hotels

TEZIV – RESERVATION BOOKING ENGINE

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ONLINE BOOKING AT CUSTOMER WEBSITE

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World-class solution for guests to book and pay online

Manage room sales functions from a single intuitively designed console

Reduced loss of customer due to absence of choices

Online rescheduling's, cancellations and refunds

Expand market from leisure to business customers

Improve Revenues with Better Upselling Delight Guests with special Package

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SAMPLE ONLINE BOOKING WEBSITE

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CENTRALISED BOOKING FRONT-DESK ADMIN

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This is our core solution designed for centralized management/agents

Always available booking and “raise payment request” capability.

Complete visibility to all bookings , updates and cancellations

Automated and periodic notifications to you and your guests mobiles / email.

Manage room sales functions from a single intuitively designed console

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SAMPLE CENTRALIZED BOOKING FRONT-DESK ADMIN

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PROFESSIONAL 2WAY INVENTORY MANAGEMENT SYSTEM

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This is the inventory management system & reservation designed for hotels front desk

Can easily update the inventory both way

Always available booking and “raise payment request” capability.

Complete visibility to your all guest list, available room inventory, upcoming check ins

Automated and periodic notifications to you and your guests mobiles / email.

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SAMPLE 2-WAY INVENTORY MANAGEMENT SYSTEM

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Hotel CRS & Front Desk integration with e-CRM

Room Assignment

Check-in & Check Out

POS

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TEZIV FRONT DESK MANAGEMENT

SAMPLE 2-WAY ROOM ALLOTMENT

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SAMPLE CHECK-IN (EXPRESS)

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SAMPLE POS

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www. Tejiv.com

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HOTEL POSITION

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SAMPLE MANAGER REPORT

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SAMPLE IN-HOUSE REPORT

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SAMPLE MIS REPORT

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SAMPLE SALES REPORT

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GUESTS SELF SERVICES

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Simple mobile app to take care of Pre-arrival Arrival – Do self check –in During stay – check the bill, order room service,

request check-out , see bill and digital services Post Departure – Do the rating and feedback

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MOBILE TRACKING & ANALYTICS FOR HOTEL OWNER / MANAGER

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Simple mobile app to address incoming booking requests while you are on the move

Update your 2way IMS on mobile Take your front-desk tasks along while you travel

or while you take a break at home. Complete visibility into current status of your hotel,

while you are away from the hotel. Analytics

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HRMS & Payroll Accounting Purchase Inventory/

Store

TEZIV-PRO

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LeaveAttendanceProfile Leave Entry Accounting with Reports

and Dashboards Email and SMS

Notifications Integrated with

Attendance System

Supports Manual, Biometric and Barcode devices

Out of the Box Reports for Absentees and Late Comer

Employee Profile Profile Search Profile Updating for Key

Fields Photo Uploading

Training Training Registration Training Assessment Training Feedback Training Performance

Measurement

TEZIV-PRO(HRMS)

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Payroll Payroll preparation Statutory reporting Payroll self service

TEZIV-PRO(HRMS): DASHBOARD

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TEZIV-PRO(HRMS): MOBILE VIEW

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Accounting

Requisition Tracker Inventory Item Master List Inventory Item search Multiple Warehouses/stores Multiple receive/issue screen formats

and views Barcode scanning at receiving Inventory used units archives In Stock, On Hold, Committed, and On

Order totals and details Monthly demand auto-calculation based

on historical data Inventory Import/Export

Requisition Management Vendor Management Purchase order processing Order cancellation & order

closing Quality inspection of goods GRN Processing Bill of Entry

Procurement

Store Master Setup Receivable Management Payable Management Statuary Reporting

TEZIV-PRO(FINANCE ,PROCUREMENT & STORE)

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NB: Integrated & Customized Front Accounting-Open Source

TEZIV-PRO(FINANCE & ACCOUNTING)

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TEZIV-PRO(PROCUREMENT)

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TEZIV-PRO: INVENTORY/STORE

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Guest Grievance

ManagementFeedback

ManagementOnline

Recruitment E- Tendering

TEZIV-EXT

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TEZIV-EXT: DATA SHEETGrievance Management

Online grievance registration Grievance tracking by citizens Grievance tracking by dept

Online submission of resume for teaching and non-teaching posts

Rule based candidate scrutiny Admit card generation Report generation Exam Registration Payment gateway Integration Self Assessment both mobile

& computer Report generation

Online Recruitment

E-Procurement- progress Online Registration

Payment gateway Integration Vendor selection Report generation

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Feedback Dynamic feedback Dynamic question setup Report creation

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TEZIV-EXT: GRIEVANCE MANAGEMENT

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TEZIV-EXT: GRIEVANCE MANAGEMENT PORTAL

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Raise New Complain Fill up the details Complain Details

TEZIV-EXT: GRIEVANCE REGISTRATION

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TEZIV-EXT: FEEDBACK

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TEZIV-EXT: ONLINE RECRUITMENT

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TEZIV-EXT: ONLINE RECRUITMENT

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NB: This e-admission system will be customised for e-tender

TEZIV-EXT: E-TENDERING

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50+ development & professionals have strong expertise in open source, mobile, Data Warehouse, Data Mining & Forecasting, Web, and Cloud computing platform.

Have 70+ implementation staff across globe. Has built in products in utility, education & hospitality to provide mobility

and analytics services. STL senior management has earlier worked for global clients like apple,

HP, SCE, APS, Central govt, Singapore Govt representing organizations like Infosys, TCS, Wipro, HP, HCL and etc

Have more than 400 education institutes are customer using online admission, ERP, online examination, online recruitment & etc

It is a ISO 9000 and NICSI empanelled vendor STL Has branch office at New Delhi and partner offices at Hyderabad,

Banglore ,Singapore and USA. It has also SI partners like Tatwa , SoftforceApp, Acesocloud and etc

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STL OVERVIEW

Customers-Consulting Xerox-Parc, Palo Alto, USA Marvell – Semiconductor, San Jose Nanosolar - Solar, San Jose Deeya Energy – San Jose Zimpi Inc. – Digital Marketing, LA Nityo – IT service , Singapore (Singapore

International Foundation) L&T PhramARC - Pharmaceutical, India ESS – IT Service , India Tcube Solutions, India CMGI, Govt of Odisha Odisha Municipality through TCS

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Customers – Energy Utilities NESCO Utilities, India Riverside Utilities Rourkela Steel Plant, India APIPL

Customers - Education MSME & CTTC CUTM University VSSUT University Silicon Eng colleges, India CV Raman College of Engineering GITA Engg college, India DAV, CSPUR Hippo Campus ( 320+ schools) AWES – Army Welfare education society (137

schools)Customers - Hospitality

HAP, Puri, India SagarTarnag, Puri, India

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OUR CUSTOMER

THANK YO

UC O N TA C T @ S T L I N D I A . C O M+ 9 1 6 7 4 6 0 7 5 1 0 0W W W. T E Z I V. C O M