Testing SoftwareAJAY JASSI

Why is software tested?

Software is tested to see if all the functions and features are working correctly.

Full testing can identify errors, inaccurate data and any gaps in the software where it doesn’t meet the requirements.

If they aren’t working customer service can be contacted online or by the telephone.

Testing Skype

Testing to see if Skype opens

It opened up quick and normally

Check if the latest version is installed

Latest version is installed

Testing to see if account will log in, now it will setup the basics of Skype by setting up and testing the webcam and mic. Also to test if the sound is working just clicking on test sound.

After setup completed

Call the Echo/Sound Test Service, for further testing to see if the sound from the mic can be recognised and played back

Follow the instructions when in call to complete the test

Click call underneath the picture to proceed to the test

Testing AVG

Testing to see if AVG opens

It opened up quick and normal

Checking if AVG is updated

AVG update found, now downloading file to install

AVG has successfully been updated now restart the pc

AVG has successfully been updated now restart the pc

Scan the pc, to check if it works

Click on scan whole computer, to do a full scan

Scan the pc, to check if it works

Click on scan whole computer, to do a full scan

Computer is now scanning, this may vary on time depending the amount of stuff that is stored on the system

Testing Open Office

Testing to see if OpenOffice opens

It took quite a while to open up, but managed normally

Check for updates

Update available click download to continue

It will then redirect to the internet to download the latest version

Testing to see if it opens after update

Opens up quicker than before

Testing to see if it is compatible with opening a documents created in Microsoft Word and Microsoft PowerPoint

File opened and kept layout similar, without no major changes

Again nothing changed besides a few differences from the themes

Possible Solutions to resolve software functionality issues and Improvements to process

Common issues that occur after software is installed is speed lags and not being compatible.

This can is affected by the processor or RAM. It maybe a cause from the processor from being under to much load or it maybe that there isn't enough RAM for the software to run smoothly.

Hardware or physical damage could be done to affect the software from having errors and issues.

To ensure that there is no damage to the RAM or processor check that the components are connected to the motherboard properly.

If not an upgrade will need to be considered in order to get the software functioning.