Tensions in collaboration in a changing landscape

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The Theme 1 keynote: tensions in collaboration in a changing landscape is given by Bill Rammell, Deputy Vice-Chancellor, Plymouth University. Facilitated by Neil Witt (Plymouth University). Jisc conference 2011

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  • 1. Tensions in collaboration in a changing landscapeBill Rammell Deputy Vice-Chancellor, Plymouth University

2. IcebreakerIn terms of introducing technology to the curriculum, what has been the source of your most innovative ideas?A. StudentsB. ColleaguesC. JISC/PublicationsD. Another University 3. The IssueThe potential in technology to forge cross- sector collaboration through which further and higher education institutions, learners and employers can work together to shape a more forward-looking curriculum 4. OutlineWhat can the sector do to address these challenges?How to facilitate collaboration and change?What are the challenges? 5. Students at the Heart of the Systemreforming fundingdelivering a better student experienceincreasing social mobilityreducing regulation and barriers for new providers to enter the market 6. ChallengesPressures on budgetsGreater competition: International and commercialStudent ExpectationsContestability 7. ContextCuts -substantial reduction in teaching grantFees tripledChallenge of private sector providers and FECs1 in 4 places to be contestable in 2012. Growing trendFees/government direction -forcing universities to improve quality of student experienceMove to REF/greater concentration of fundingEnd of AimHigherOFFA Agreements -more demandingEven with fees at 9k -financial challenges remain 8. Challenges: Changing marketsCurrent UK Higher Education Institution (HEI) student domicileUK: 84%EU: 5%Overseas: 11%13 UK HEIs have an international branch campusOver 100,000 students on Foundation Degrees50% of Foundation Degree students progressing to an HEIInstitutions offering Foundation DegreesPre 92 HEI = 24Post 92 HEI = 70Further Education College (FEC) = 275 9. Challenges: Changing marketsVisa changesIncreased activity of providers such as:PearsonLLPNavitas (8 UK centres)INTO (11 UK centres) 10. Challenges: Pressures on budgets2009-20102010-20112011-2012Teaching4,782 million*4,727 million **4,339 million***Research1,572 million1,603 million1,558 millionBusiness and the community134 million150 millionKnowledge exchange (HEIF)150 millionModeration funding30 millionTransitional allocations36 millionSpecial funding316 million294 million207 millionEarmarked capital funding1,154 million562 million223 millionTotal7,994 million7,356 million6,507 million*143 million for widening participation and 269 million for teaching enhancement and student success**144 million forwidening participation and 269 million forteaching enhancement and student success*** 142 million for widening participation and 264 million for teaching enhancement and student successData from http://www.hefce.ac.uk 11. Challenges: Greater competition - International and commercialOverseas Institutions attractive to UK students?Courses delivered in English in several European InstitutionsCommercial organisations already having programmes validated e.g. Pearson and UoFLCollegeFECs moving towards their own validation of Foundation degrees, with a possibility of full degree awarding powersA private equity firm or private higher education provider will buy a UK university in whole or part "within the next six months -Glynne Stanfield, Eversheds 12. Challenges: Student expectationsTuition fees = Graduate contribution 13. Challenges: Student expectationsNeed to ensureValue for MoneyMeets employability agendaStudents have access to Information, Advice, GuidanceIncreased Graduate contributionLikelihood of increase in complaints / dissatisfaction 14. Students as PartnersConsumers?Customers?PartnersPrinciple that the most powerful decisions are made in partnership between student and university.Taking account of the student voice right voice, right time, right placeMaking the student experience part of all staff job descriptions, and students adopting staff membersFunding to drive the student experience 15. Our students are informedInstitutional 16. Our students are informedLeague TablesUniStatsSocial MediaIndependent / commercial sitesStudent Room Plymouth vs Hertfordshire vs Nottingham TrentOur students are using information from multiple sources to inform their choice 17. Getting our students better informedThe Key Information Set (KIS) will contain areas of information that students have identified as useful. These areas are:student satisfactioncourse informationemployment and salary dataaccommodation costsfinancial information, such as feesstudents' union information. 18. Addressing expectations through Open DataThe KIS data is not just limited to HEFCE and Universities.Once we open the data we open the marketComparethemarket.ac.uk?ImConfused.com?Does the sector want a preferred independent provider of information on quality? 19. Expectations and EmployabilityEmployability very high on the expectation agendaTo meet these student expectations to need to ensure institutions, learners and employers can work together to shape a more forward-looking curriculum 20. ChallengesPressures on budgetsGreater competition: International and commercialStudent ExpectationsContestability 21. Activity 1Select the area you consider to be the most significant challenge:A. Pressures on budgetsB. Greater competition: International and commercialC. Changing marketsD. Student Expectations 22. Activity 2What other challenges do you think we are facing?Please use the text chat area. The additional challenges you identify will be collated and reported on at the end of the session. 23. Any questions so far? 24. Addressing the challengesAddressing the challengesShared Services/ Cloud/ Commercial ProvidersResponding to user needsThe Digital OrganisationMeeting Expectations 25. Meeting expectations: Equality of ServiceThe profile of our students is changingInstitutions may need to support remote students and remote staffTechnology needs to be inclusiveAll students and staff receiving the same experience, independent of their location 26. Meeting expectations: Digital InclusionNetworked Nation aims to get every working person in the UK online by 2015*.90 per cent of all new jobs require basic internet skills.The specific role of further and higher education in supporting digital inclusion has yet to be clearly articulatedIt can be inferred that a much higher than 90% proportion of graduate jobs require internet skills, and that graduates will play a leading role in cascading digital practices to other members of society*http://raceonline2012.org/manifesto 27. Sector Response: Responding to user needsStudent VoiceNSSLocalNationalSPQPTESNSS: National Student SurveyPTES: Postgraduate Taught Experience SurveySPQ: Plymouths Student Perception Questionnaire 28. Responding to user needs: Listening to stakeholdersInvolvement of students inDecision makingNeeds analysisResearchEvaluationBoth in formal and informal waysClose the loop by feeding back on changes brought about by student involvement 29. Responding to user needs: Listening to stakeholdersA Plymouth example Mobile with Plymouth University2,000+ responses from a student technology survey (part of a JISC Building Capacity project)This data directly informed our CampusMdeployment to create Mobile with Plymouth University as the data told us not just to develop an iPhone App, but to ensure data can be consumed by any mobile device 30. Responding to user needs:Respondents asked to rank the usefulness of a range of mobile device accessible services :1.View course information.2.View exam and course timetables.3.View library Receive alerts relating to IT services, library, course info4.Check PC availability in Open Access Labs.5.Search the University Directory Campus Maps & Locations using GPS6.Access to the Virtual Learning Environment7.Subscribe to various University News & Events e.g. public lectures8.Friend Locator find friends are on the campus and contact them 31. Responding to user needs:Mobile with Plymouth University based on user needsStudents Union now planning own area on AppFeedback process includes invitation to join focus groupsStudents requesting additional features to support Teaching and Learning 32. Sector Response: Shared ServicesShared services are nothing new. The sector has been collaborating to deliver services for mutual benefit for a very long time. Some of those services, such as JISC and the JANET network, are the envy of the world. Others, such as the system of inter-library loans, tend to be types of collaboration that are taken for granted and have never been branded 'shared services' as suchJISC Infokiton Shared Serviceshttp://www.jiscinfonet.ac.uk/infokits/shared-services 33. Sector Response: Shared ServicesShared Services are powerful and cost effectiveWe already use them:JANETUK Access Management FederationShared Services can be local / cross sector or interest basedIf we want to carry on using these services, we may have to think about additional costs 34. Sector Response: Cloud solutionsPlymouth, like many others, has moved its student email to a cloud provider live@eduInstant benefitsIncrease in student email capacity from 100MB to 10GB25GB file storageThe ability for students to share and collaborateCost savings, freeing up storage for other usesInstitutional experience of implementing a Cloud solution 35. Sector Response: Use of commercial providersBudgets reducing? 36. Sector Response: The Digital OrganisationStudentdigitalliteracyInstitutionaldigitalliteracyStaffdigitalliteracy 37. The Digital Organisation: Digital LiteracyVirtually all non IT & Telecoms positions (92%) advertised by UK recruiters during the final quarter of 2008 were thought to require at least some level of IT user skillsAlmost one third (29%) of employers thought the level of applicant skills in this area were generally below that required by the firm77% of UK jobs involve some form of ICT competence, requiring skills to be updated as technology changes 38. The Digital Organisation: Digital LiteracyThe nature of work is changingOpportunities for learning are changingThe nature of knowledge is changingThe texture of social life is changingUniversities are changinghttp://www.jisc.ac.uk/publications/briefingpapers/2009/learningliteraciesbp.aspx 39. The Digital Organisation: Digital LiteracyLiteracy practices are changingWriting has moved from a paper-based to a largely screen- based medium.Associated searching and editing software has profoundly changed the way in which writing is typically constructed.Increasingly images and video are also used to access and communicate knowledgeUnless these forms of literacy practice are being actively developed by institutions and teaching teams, learners will struggle to reach their full potential 40. The Digital Organisation: Digital LiteracyThe UK economy will be hampered by a lack of high-level skills and a dearth of future capacity.The promise behind initiatives such as open content, high speed research networks and personalised learning environments will fail to be fulfilled.The future demands skilled, digitally-aware learners with the capacity to participate in learning throughout their life, using technologies of their own choosing. 41. The Digital Organisation: Digital LiteracyStudent Digital LiteracyKnowing how to choose and use the right technologyNeeds to be supported by staff across the institutionNeed to be informed and build upon the JISCs Developing digital literacies programme 42. Activity 3How many institutions have a Digital Literacy strategy? 43. Any questions so far? 44. How to facilitate collaboration and change?Sharing Approaches and ExperienceDefine Problems and Identify SolutionsBuild CapacityCommunity Building and Partnership 45. Sharing approaches and experiencesRespond to user needsAgile responses in a changing environmentBuild on the relationships we already haveReview, use and share the outputs, experience and artifacts we have in the sectorBut, we have to maintain this approach through the pressures of competition 46. Community building and partnershipsJISC is a big communityJISC is made up of many communitiesOther communities have disappeared (HE Academy subject centres)does JISC have a role replacing these communities? 47. Define the shared problems then identify suitable solutionsCollective knowledge is an excellent attributeUsing the JISC outputs: the JISC Infonet Infokits are a valuable resource 48. Building capacity using existing resources and artifactsCommunity is vitalUse the collective experienceUse the outputs, findings and assets we haveBuilding Capacity and building communities is essentialLinks students, employers and institutions together 49. ConclusionsChallengesSector SolutionsHow to facilitate collaboration and change?Partnerships with studentsPartnerships with sectorPartnershipsacross sector 50. Thank youQuestions and Discussion

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