Final Communication Audit Report

Temple Group Of Austin

Date: October 11, 2014

To: Dr. Brady

From: Tony Ponder, Consultant for Ponder Consulting

Contact Information: 512-619-6834 (Office Phone)

tponder@stedwards.edu

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Temple Group of Austin Texas Communication Audit Report 2014

Table of Contents

Report

Executive Summary …………………………………………………………………………………………………………………. Page 3-4

Introduction……………………………………………………………………………………………………………………………….Page 5

Method ……………………………………………………………………………………………………………………………………..Page 6

Measures and Findings……………………………………………………………………………………………………………….Page 7

Conclusions and Recommendations …………………………………………………………………………………………..Page 9

Limitations and Contributions …………………………………………………………………………………………………….Page 11

Potential Contributions……………………………………………………………………………………………………………….Page 12

Appendices

Cover Letter ………………………………………………………………………………………………………………………………..Page 13

Proposal ………………….. …………………………………………………………………………………………………………………Page 14

Survey……………………………………….. ………………………………………………………………………………………………..Page 15

Data Analysis Spreadsheet…………………………………………………………………………………………………………….Page 16

Journal ………………………………………………………………………………………………………………………………………….Page 17

Time Log ………………………………………………………………………………………………………………………………………Page 21

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Temple Group of Austin Texas Communication Audit Report 2014

Executive Summary

RESEARCH SETTING: This final report describes a communication audit provided for the Temple Group of Austin by Ponder Consulting. This organization has been in in existence since 1983. Over the last few years there have been several proposals to expand the space currently occupied by the Temple Group. In order to do it is essential to make sure that both English and Spanish speaking board members understand the choices and engage in the decision making process. Currently there are 20 board members who speak English and 10 board members who speak Spanish. Ponder consulting has completed a communication audit for the Temple Group.

Research Question: The research question for this study is, “Are communication channels in the organization efficient?”

Methods

In order to involve both English and Spanish speaking board members Ponder Consulting will conduct a survey (quantitative data) with English speaking board members and a focus group (qualitative data) with Spanish speaking board members because several of the Spanish speaking board members do not read or write Spanish. Both groups were asked the same general questions.

Qualitative Sample

Qualitative data was collected with ten Spanish speaking board members using a focus group. The focus group lasted one hour. Focus group questions included information about how board members receive information from others, how they send information to others and which channels of communication they used. Information from the focus group was transcribed and themes were developed from the information.

Quantitative Data

Quantitative data was collected using a 20-question survey with twenty English speaking board members. The survey has three sections that included receiving information from others, sending information to others, and channel of information. The answers on the survey use the Likert scale with an answer range of 1 to 5. Data was entered in an Excel spread sheet and Excel formulas were used to calculate the mean and difference in means. The qualitative data was coded and recommendations are given. The survey has three sections that included receiving information from others, sending information to others, and channel of information. ICA survey questions were used to develop this survey.

Limitations:

Tony Ponder the Executive Officer of Ponder consulting is an English speaking member of the board and may be biased in his judgment about the direction for the expansion of the Temple. In addition, Spanish

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speaking members may not feel comfortable talking about the communication channels of the Temple and having the session audio taped.

There is also an in-balance between the number of English speaking board members (20) completing the survey and the number of Spanish speaking board members (10) completing the focus group. This imbalance may cause skewed results.

Conclusions:

- Both English and Spanish speaking board members would like to receive more information about how they well they are performing as board members.

- Both English and Spanish speaking board members would like more information about their specific job duties as board members.

- Both English and Spanish speaking board members would like to receive information about any specific problems taking place within the Temple Group organization.

- Both English and Spanish speaking board members need receive the same information at the same time about board decisions.

- English and Spanish board members need all documents presented at board meetings both in writing and verbally so non board members who do not read or write can understand the issues and be included in the decision making process.

Recommendations:

Temple Group Leadership should provide board members specific information about their job duties and roles in decisions making.

Temple Leadership should also hold regular meetings in Spanish and English to keep board members informed of any issues taking place within the temple and upcoming decisions that need to be made by the board.

The Temple Group should hire a bilingual English Spanish interpreter to translate English into Spanish for all board meetings and board information sessions.

The Temple Group should have all documents translated and printed in English and Spanish to engage Spanish speaking board members.

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INTRODUCTION

In 2014 The Temple Group Contracted with Ponder Consulting to conduct a communication audit. The last twenty five years the size of the congregation has increased substantially and the services have expanded. The Temple Group has its mission to serve the people of the community with the creation of a food pantry and free income tax services on the weekends. The Church has been in existence since 1983. Over the last few years several proposals have been talked about to expand the space currently occupied by The Temple Group because of the new food pantry and the influx of the community for the free income service. Many of the new congregation speaks Spanish as a first language and because of this many of the new board members are Spanish speaking. Currently the board consists of 20 English speaking members and 10 Spanish speaking members.

Increasing the size of the building has been discussed informally but the goal is to have all board members included in the decision. The purpose of conducting a communication audit is to determine how board members receive information, share information and what channels of communication they use. Leadership has noticed that Spanish speaking board members may not be fully included in discussions and decision making. Ponder consulting has been asked to conduct this audit. Leadership wants to sure all board members are included particularly those board members who speak Spanish but may not read or write Spanish or English.

This report describes a communication audit provided for the Temple Group of Austin by Ponder Consulting. After several meetings with board members Ponder Consulting has developed the following research question: “Are communication channels in the organization efficient?”

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METHODS

Ponder consulting has decided to conduct audit using both quantitative and qualitative methods.

Quantitative Data

Quantitative data was collected through a 20 item survey. This survey was distributed hard copy to the twenty English speaking board members during a meeting. Survey questions were chosen from the ICA survey. Answers to the questions on the survey use a Likert scale with 1 to 5. Data was entered in an Excel spread sheet and Excel formulas were used to determine the mean and the difference in means. The survey has three sections that included receiving information from others, sending information to others, and channel of information.

BELOW ARE THE RESULTS FROM THE SURVEY.

Section I of III: Receiving Information from Others Questions 1-5 ask you about how much information you are currently receiving from others and how much information you need to receive from others. Please provide two answers for each question. Use the following scale. 1 = very little 2 = little 3 = some 4 = great 5 = very greatFor example: if you currently receive very little information score 1 if you need to receive more information about a topic score 5.

Topic How much information I currently receive

How much information I need to receive

DIFFERENCE IN MEANS

1. How well I am doing in my job as a board member

2.45 4.25 2.00

2. Organizational policies that effect my job

2.70 3.95 1.25

3. My job duties as a board member 2.70 4.30 1.604. Mistakes and failures of my organization

2.65 3.75 1.10

5. Specific problems our organization 2.95 4.25 1.30

FINDINGS

Board members currently receive information about how they are doing in their job as board members (M=2.45), organizational policies (M=2.70), their job duties (M=2.70), mistakes and failures in the organization (M=2.65) and specific problems of our organization (M=2.95). Board members need to receive more information about how they are doing in their job as board members (M=4.25),

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organizational policies (M=3.95), their job duties (M=4.30), mistakes and failures in the organization (M=3.75) and specific problems of our organization (M=4.25).

CONCLUSIONS

Board members would like to receive more feedback about how they are doing as board members and their duties as board members.

Board members would also like more information about specific problems of the organization, organizational policies, and mistakes of the organization.

Section II of III: Sending Information to OthersQuestions 6-10 ask you about the amount of information you send to others. Give each topic one score that indicates the amount of information you currently send and the amount of information you need to send. Use the scale. 1 = very little 2 = little 3 = some 4 = great 5 = very greatTopic How much

information I currently send

How much information I need to send

DIFFERENCE IN MEANS

6. Reporting what I am doing as a board member

2.90 3.65 .70

7. Reporting board-related problems 2.80 3.30 .508. Complaining about board membership and or board conditions

3.35 2.95 -.40

9. Requesting information necessary to be a board member

3.20 3.55 .35

10. Asking for clearer instructions for being a board member

3.20 3.95 .75

FINDINGS

Board members report sending some information about how they are doing as board members (M=2.90), reporting board related problems (M=2.80), complaining about board conditions (M=3.35), requesting information about being a board member (M=3.20), and clearer instructions for being a board member (M=3.20). The difference in means between how much information board members send and what to send is not significant because the difference in means is less than (M=1.00).

CONCLUSIONS

Board members report that they are sending information is adequate.

Section III of III: Channels of Information

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Questions 11-15 ask you about the amount of information you currently receive through that channel and the amount of information you need to receive through that channel. Use the following scale. 1 = very little 2 = little 3 = some 4 = great 5 = very greatTopic How I currently

receive informationHow I need to receive information

DIFFERENCE IN MEANS

11. Face to face 3.20 4.05 .8512. Power point presentation 2.10 3.05 .9513. Interpreter 2.50 4.10 1.6014. Printed documents in English and Spanish

2.35 4.70 2.35

15. Telephone 3.35 3.30 -.0516. Texting 2.65 2.40 -.20

FINDINGS

Board members report receiving information face to face (M=3.20), receiving information through power point presentation (M=2.10), receiving information through an interpreter (M-2.50), receiving information through printed documents in English and Spanish (M=2.35), and receiving information through telephone (M=3.35). The difference is less than (M=1.00) for all channels of communication except the interpreter and printed documents in English and Spanish.

CONCLUSIONSBoard members would like to receive to have an interpreter and printed documents in English and Spanish as another channel of communication.

QUALITATIVE DATA

Qualitative data was collected through a focus group with 10 Spanish speaking board members of the Temple group. The focus group was conducted in Spanish. The focus group lasted one hour. The purpose of the focus group was to understand how Spanish speaking board members currently and would like to receive information, currently and would like to send information and what channels of communication they currently receive information and what channels they need to receive information.

Focus Group METHODS

Spanish speaking board members were promised that none of their answers would be reported with their names and that the tape would be destroyed at the end of the study. An interpreter was hired for

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the focus group and asked and received permission from the participants to audio tape the session. Information from the focus group was transcribed. The information was coded to find themes.

Focus Group Questions:

1. How much information do you currently receive about your roles as a board member and how would you like to receive?

2. How much information do you currently send about your role as a board member and how much would you like to send?

3. Which channels of communication do you usually use and which would you like to use? (Face-to-face, PowerPoint, interpreter, printed documents, telephone and texting).

FINDINGS

The main themes from the focus group is that Spanish speaking board members feel as they are not receiving adequate information as compared to English speaking board members. The main themes from the focus group was that Spanish speaking board members do not feel they receive the same information as English speaking board members because the board meetings are conducted in English and all printed documents are in English. Spanish speaking board members report receiving their information informally from another Spanish speaking board member. Spanish speaking board members report sending information through other Spanish speaking board members and would like to have more information about their roles as board members. The focus group lasted one hour.

CONCLUSIONS

During the focus group Spanish speaking board members stated they would like to receive the information during board meetings through a Spanish speaking interpreter.

QUANTITATIVE AND QUALITATIVE CONCLUSIONS

English and Spanish speaking board members report that they would like to receive more information about their roles as board members and how well they are doing their job.

English and Spanish speaking board members report they currently receive little information about specific problems in the organization but would like to receive more.

Spanish speaking board members report they would like to have an interpreter present during board meetings and other information sessions.

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Recommendations

English and Spanish speaking board members would like to receive more information about their roles as board members and how they are doing.

The Temple Group needs to hire a bilingual interpreter to translate all meetings and information sessions from English to Spanish for board members.

All printed documents should be printed in English and Spanish.

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Potential Limitations of this Study

The consultant of this proposal is also a board member of the Temple Group. This auditor may be biased.

Another potential limitation is that only Spanish speaking board members participated in the focus group.

The third potential limitation is that only English speaking board members participated in the survey questionnaire.

:

.

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Potential Contributions to this Study

This communication audit provides the Temple Group with a method to include both Spanish and English speaking board members in the decision making process. By hiring an interpreter and translating written documents in Spanish the Temple Group will engage Spanish speaking members more effectively.

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Appendices

SURVEY COVER LETTER

Survey Title: Temple Group Survey

Survey Administrator: Tony Ponder

Date: 9/11/14

Dear Congregation

You have been invited to participate in a survey to understand the effectiveness of communication channels in serving our community and the Temple organization. You are being asked to participate because you are a board member. The survey will ask English Speaking board members questions about how satisfied you are with current communication channels. For Spanish speaking board members a focus group will be held to gather the same information.

The survey will take 10-15 minutes to complete. The results from the survey will be shared with the board member. Please review the informed consent form prior to completing the survey. If for some reason you do not wish to participate in the survey you will not be penalized. Return of this survey implies informed consent. Once the results have been analyzed and a report will be made to the board and completed surveys will be destroyed.

Please take a few minutes today to complete the survey. Please answer all questions as completely and accurately as possible. Your responses will be processed confidentially and only group data will be made available. If you have any questions regarding the survey or would like a copy of the survey results, please contact Tony Ponder at 512-619-6834. Thank you for your contribution to this important survey.

Sincerely,

Tony Ponder

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Temple Group Proposal

9/4/2014

To: Dr. Cody Brady

From: Tony Ponder

Subject: Church Remodeling

Purpose:

This survey is to propose a Church remodeling. The current facility will be demolished with the intent of rebuilding a more spacious and ergonomically facility for the current and future congregation.

Summary:

The proposal identifies the Temple as the research site. The project explores the research question, how do the communication channels used in the organization function? The research utilizes focus group and survey data collection methodologies.

Proposed Project:

The project consists of a church that is located in an impoverished area that is in need of larger facility. The organization is called the Temple and its mission is to help the community with a large food pantry as well as educating the illiterate with free tax income services.

Identification of a single research question:

Are communication channels in the organization efficient?

The ten board members of this organization have language barriers and three quarters of the members are illiterate in the English language as well as their native tongue.

Proposed method of data collection:

The project will use two methods of data collection. The first will be a focus group. The second will be a survey.

Conclusion:

The proposal is quantify and qualify the need for a large facility for the Temple.

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Temple Group Survey

Section I of III: Receiving Information from Others Questions 1-5 ask you about how much information you are currently receiving from others and how much information you need to receive from others. Please provide two answers for each question. Use the following scale. 1 = very little 2 = little 3 = some 4 = great 5 = very greatFor example: if you currently receive very little information score 1 if you need to receive more information about a topic score 5.Topic How much information I

currently receiveHow much information I need to receive

1. How well I am doing in my job as a board member2. Organizational policies that effect my job3. My job duties as a board member4. Mistakes and failures of my organization5. Specific problems our organization

Section II of III: Sending Information to OthersQuestions 6-10 ask you about the amount of information you send to others. Give each topic one score that indicates the amount of information you currently send and the amount of information you need to send. Use the scale. 1 = very little 2 = little 3 = some 4 = great 5 = very greatTopic How much information I

currently sendHow much information I need to send

6. Reporting what I am doing as a board member7. Reporting board-related problems8. Complaining about board membership and or board conditions9. Requesting information necessary to be a board member10. Asking for clearer instructions for being a board member

Section III of III: Channels of Information Questions 11-15 ask you about the amount of information you currently receive through that channel and the amount of information you need to receive through that channel. Use the following scale. 1 = very little 2 = little 3 = some 4 = great 5 = very greatTopic How I currently receive

informationHow I need to receive information

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11. Face to face12. Power point presentation13. Interpreter14. Printed documents in English and Spanish15. Telephone16. Texting

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Temple Group Analysis

Assume the scale runs 1=very little, 2+little, 3=some, 4=great, 5=very great.

Dif in

Item #Surv

1Surv

2Surv

3Surv

4Surv

5Surv

6Surv

7Surv

8Surv

9Surv

10Surv

11Surv

12Surv

13Surv

14Surv

15Surv

16Surv

17Surv

18Surv

19Surv

20 Mean Mean sd

How well I am doing in my job as a board member?1-Current 1 2 4 3 2 2 1 1 2 1 1 2 3 3 3 4 4 4 3 3 2.45 1.101-Need 3 5 4 3 4 5 5 4 4 5 4 4 4 4 4 5 5 5 4 4 4.25 1.80 0.64

Organizational policies that effect my job?2-Current 2 3 3 4 3 3 4 1 3 2 2 2 2 2 2 3 4 4 2 3 2.70 0.862-Need 3 5 3 4 3 3 4 4 4 4 5 5 4 4 4 4 4 5 3 4 3.95 1.25 0.69

My job duties as a board member?3-Current 3 2 4 4 2 2 1 2 2 2 1 1 3 3 3 3 5 5 3 3 2.70 1.173-Need 5 5 3 3 5 4 4 4 4 4 5 5 5 5 5 4 4 5 3 4 4.30 1.60 0.73

Mistakes and failures of my organization?4-Current 1 1 3 2 1 2 1 3 2 4 4 4 3 2 2 2 4 4 4 4 2.65 1.184-Need 4 5 3 2 5 2 3 4 4 4 3 3 4 4 5 5 4 5 3 3 3.75 1.10 0.97

Specific problems of our organization?5-Current 3 3 4 2 1 3 1 2 2 2 5 4 3 4 2 3 5 4 2 4 2.95 1.195-Need 5 5 4 2 5 5 4 4 4 4 5 4 4 5 5 5 4 5 3 3 4.25 1.30 0.85

Reporting what I am doing as a board member?6-Current 1 1 3 4 2 3 2 3 4 5 2 1 3 2 3 5 4 4 3 3 2.90 1.216-Need 4 4 3 4 3 4 4 3 3 3 3 3 4 4 4 4 5 5 3 3 3.65 0.75 0.67

Reporting board-related problems?7-Current 2 2 4 3 1 2 1 3 4 5 2 2 2 2 4 3 4 4 2 4 2.80 1.157-Need 4 5 3 4 2 3 3 4 3 3 1 2 3 4 4 4 4 4 3 3 3.30 0.50 0.92

Complaing about board membership and or board conditions?8-Current 3 3 3 3 3 3 3 2 2 5 3 4 4 3 5 5 4 4 3 2 3.35 0.938-Need 4 1 3 3 4 5 5 2 2 3 1 1 2 3 3 3 4 4 3 3 2.95 0.40 1.19

Requestion information necessary to be a board member?9-Current 1 1 4 2 2 4 3 4 4 4 5 2 2 3 3 5 4 4 3 4 3.20 1.209-Need 5 5 4 2 5 3 3 4 2 2 3 3 4 4 4 4 5 5 2 2 3.55 0.35 1.15

Asking for clearer instructions for being a board member?10-Current 1 1 2 4 3 2 4 4 4 4 5 5 2 2 3 3 5 5 2 3 3.20 1.3210-Need 5 5 2 4 5 5 4 2 2 2 3 5 4 5 5 5 5 5 3 3 3.95 0.75 1.23

Face to face communication?11-C 4 5 2 2 1 1 2 3 4 4 1 4 3 3 3 5 5 5 3 4 3.20 1.3611-Need 3 3 3 4 5 5 3 4 3 3 5 5 5 5 5 5 4 5 3 3 4.05 0.85 0.94

4Power point presentation communication?12-C 1 1 2 2 1 1 1 4 2 3 1 1 1 1 1 3 5 5 3 3 2.10 1.3712-Need 4 4 4 2 3 4 3 2 3 3 1 2 1 3 3 3 4 5 3 4 3.05 0.95 1.05

Interpreter communication?13-C 1 1 2 2 1 1 2 5 5 5 1 1 3 3 2 3 3 3 3 3 2.50 1.3613-Need 5 5 5 5 5 5 5 3 2 3 5 5 4 4 5 5 3 3 3 2 4.10 1.60 1.12

Printed documents in English and Spanish?14-C 1 2 2 2 1 1 2 1 1 2 3 1 4 4 3 3 4 4 3 3 2.35 1.1414-Need 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 4 2 4 4.70 2.35 0.73

Telephone communication?15-C 5 3 3 3 3 1 1 4 3 5 5 4 2 2 4 4 5 4 3 3 3.35 1.2315-Need 4 4 1 3 3 4 3 3 3 2 3 4 3 3 4 4 5 4 3 3 3.30 0.05 0.86

Texting Communication?16-C 4 1 2 3 1 1 1 2 4 4 5 4 1 1 1 1 5 4 3 4 2.60 1.5416-Need 5 4 1 2 1 1 1 2 2 1 3 2 1 2 2 2 5 4 3 4 2.40 0.20 1.35

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Temple Group Analysis Findings

Findings1. Respondants report how I am doing my job as a board member is little (M=1.80). They need more feedbacke (M=4.25).

2. Respondants report organizational policies that effect my job is little (M=1.25). They need more information (M=3.95).

3. Respondants report receiving job dutie information is little (M=1.60). The need would like to receive more information (M=4.30).

4. Respondants report mistakes and failures of the organization is little (M=1.10). The would like to receive more information (M=3.75).

5. Respondants report how information about specific problems of the organization is reported is little (M=1.30). . They would like to receive more information (M=4.25).

6. Respondants report how sending information as a board member is little (M=0.75). They would like to send more information effectively (M=3.65).

7. Respondants report how sending information as a board member is little (M=-.50). Sending information is effective (M=3.30).

8. Respondants report how sending informatin about complaining about board membership and or board conditions is little (M=0.40). Sending informatin is effective (M=3.95).

9. Respondants report how sending information about information to be a board member is little (M=0.35). Sendinging information is effective (M=3.55).

10. Respondants report how sending information about clearer instructions for being a board member is little (M=0.75). Sending information is effective (M=3.95).

11. Respondants report communicating face to face is little (M=0.85). Face to face commincation is effective (M=4.05).to face communication is effective (M=4.05).

12. Respondants report communicating Power Point presentation is little (M=0.95). Power Point presentation is effective (M=3.05).

13. Respondants report communicating with an interpreter is little (M=1.60). An interpreter is effective (M=4.10).

14. Respondants report communicating with telephone is little (M=0.05). Telephone communication is effective (M=3.35).

15. Respondants report communicating with texting is little (M=0.20). Texting is effective (M=2.60).

Possible conclusionsRespondants would like to receive more information about how they are doing as well as other board members.

Respondants would like to send information more effectively to other board members.

Respondants would like to more channels of communication among other board members. channels of communication among other board members.

RecommendationsThe Temple group needs to regroup and focus on how communication is received and sent to board members. Difffernt channels of communication should be incorported such as Face to Face, Power Point presentations, an interpreter, and telephone communication.

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Journal for Organizational Research

8-31-14

Very overwhelmed with the amount of reading and handouts in this class. I feel that I need more guidance in terms of examples of what is kind of information needs to be populated in my proposal. The template is useful and appreciated however I think maybe seeing my peers proposals will help. The reading is pretty easy to understand however I have questions still. Maybe a 7 week course is not good for this class

9-1-14

Took a deep breath and tackled my assignment with fresh set of eyes. I am going to use the template as my basis of my proposal. I am confused sometimes that the proposal is not the project but the communication aspect of it or lack of. It’s hard to be UN bias and try to treat myself as a consultant.

9-6-14

In class today we talked about the qualitative/quantitative research. The handout was instrumental in helping distinguish the differences of each. We got into groups and critique each other’s proposal and got to keep examples of each. This really helped me see that I was focused on my project instead the communication aspect of the proposal. Our group exchanged contact information which I feel will help with the duration of the class

9-13-14

A very good class today. Dr. Brady put us in our peer groups today for over an hour. Looking at my peers papers helps me understand what is being asked of me. I feel that there is a lot of information given I get a little confused. Dr. Brady also handed out examples of surveys from previous classes. Really was helpful.. I also learned how to create a table in Word.

9-14-14

I redid my survey today using Tables in Word. The first thing I had to do was get my proposal question in line in order to do my survey. I also worked on my cover letter as well. I added that surveys would be destroyed after the report was generated.

9-15-14

I have been texting my classmates on some insight of my survey. I want to add a section that asks how information is received. Not too sure. Probably add the conventional was like PowerPoint, texting, telephone, and printed material in two languages.

9-20-14

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I attended class today. We reviewed to excel template for our survey questions in another classroom. We discussed limitations/generalizations. The best part of the class was taking our peers surveys. I learned a lot. We than talked about choice coding qualitative data. Jennifer and Dr. Brady offered their assistance with excel.

9-21-14

I took a stab on Excel today. Was very difficult. Not much accomplished. I called my supervisor and he agreed to help me on Monday at work. Read the assigned chapters.

9-22-14

I asked my supervisor at work to assist me with Excel spread sheet. He showed me how to calculate the mean and standard deviation. I am a little confused about how to write what is on the bottom of the spread sheet and emailed Dr. Brady. I submitted my Excel spread sheet to Dr. Brady. I am on the right track. This proposal is starting to come together. It makes more sense now. Of course I do not have all the answers but it is a learning process.

9-26-14

Finished progress report. Starting to come together. Will get more assistance from peers in class. Emailed class peers and texted Suzana.

9-27-14

Attended class. Did check in. Saw a short video on standard deviation. Got into work groups. Shared data, discussed findings, and reviewed/edited questions. Mock interview (2x2) for focus questions for my Spanish speaking group. Met Angie Cross. Past student that is doing very well for herself because of this course.

9-28-14

Worked on outline for final project. Project includes Executive summary, which is a highlights of the report. Worked on qualitative report interviews and qualitative surveys.

9-29-14

Working on final report. Very confussing. Printed up Angie’s audit report. Very well written and looks very professional. Will try it incorporate some things in mine audit report.

10-4-14

Executive summary review examples. Dr. Brady briefly showed us how to code qualitative data. Went over reports in class. In our groups we discussed Findings for our reports (Table inserts, overview of data, conclusions and recommendations.

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Temple Group Time Log

Date Action Time

8/30/2014 Attended class 38/31/2014 Read chapters and brainstormed 4.5

draft proposal1-Sep-14 Started draft proposal and reread 4

notes.9/3/2014 Worked on proposal and reread 4

hand outs9/6/2014 Attended class 39/7/2014 Worked on proposal and reread 1.59/8/2014 Worked on survey 3

9/11/2014 Finished draft of survey andcover letter 4

9/13/2014 Attended class 39/14/2014 Survey using Tables in Word

and added to my cover letter 39/15/2014 Met with peers to discus my

suvey 29/20/2014 Attended class 39/21/2014 Worked I Analysis in Excel 29/22/2014 Finished Excel with assistance 49/26/2014 Finished Progress Report 29/27/2014 Attended class 39/28/2014 Tweaking analysis 29/29/2014 Working on final report 2

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