1. 1. 1 Equipment Repair When it comes to repair, you need it fast and cost efficiently. The experienced equipment repair specialists at Tempest provide industry- leading turnarounds and yields, as well as a variety of flexible options from single unit transactions to multi-vendor contracts, with pricing and turnaround times better than the OEM. Depot Repair Flexible Repair Contracts Out-of-Warranty and End-of-Life Support TAC Support Services Advanced Exchange for Emergency Replacements Warranty Verification and Hubbing Programs Spares Management Programs Fast Turnaround Time and High Yields One-Year Warranty on All Repairs Customized Reporting Personalized Customer Service Repair Capabilities 4RF ADC Adtran Alcatel-Lucent Andrew Argus Arris Aviat Carrier Access CCI Celwave Ceragon Ciena Cisco Delta Eltek-Valere Emerson Ericsson Exalt Extreme Force 10 Fujitsu GE Harris HC Power Juniper Lorain/Reltec Lucent Marconi Motorola NEC Nokia Nortel PCP Peco II PowerOne Powerwave Proxim Redback Remec Siemens Spectrian Stratex Symmetricom TDI Tellabs TruePosition Tyco WesternMultiplex and many more
2. 2. 2 Tempest Repair Offering One stop shop for all repairs Multi-vendor repair capabilities across network (Microwave, Power, Transport, Optical, Data, Ancillary) Flexible repair contracts Industry leading yield @ 97% Over 45 OEMs Supported with over 20,000 SKUs Best in class TAT (< 20 days) Custom reporting Personal customer service TL9000 certified
3. 3. 3 Repair Capabilities Wireless - Cell Site/BTS and RF ADC DAS Allgon Cavity Andrew Corp TMAs, PDUs Andrew Geometrix WLS Units CCI Products Celwave Autotune Combiners Ericsson: GSM, TDMA, UMTS Alcatel-Lucent: CDMA, TDMA Motorola/NSN: CDMA Nokia: GSM Ericsson/Nortel: GSM, TDMA, CDMA TruePosition LMUs Combiners Duplexers and Diplexers Filters MCPAs TMAs Microwave Alcatel-Lucent: MDR-6000, MDR-8000, MPR-9500 Ceragon 1500P/IP-10 Dehydrators Exalt Aviat/Harris: DVM, Constellation, TruePoint, Megastar, and Microstar Licensed Microwave Radios Nera Exalt / Proxim / Lynx / Western Mux Stratex / Plessey / Velox / Adtran Unlicensed Microwave Radios Power DC to AC Converters Power Bay Power Supplies Rectifiers Transmission / Transport ADC Kentrox DataSmart and T-Smart Alcatel DACS Bayly / Coastcom Carrier Access: Wide Bank 28 Axxius800 Adit 600 Channel Banks Cisco 15327 Cisco Cerent 15454 Cisco Cerent 15327 Digital Loop Carriers DSX, DACS and MUX Fujitsu: FLM 2400 FLM 600 FLM 150 Flash 192 Flashwave 4100 Flashwave 4300 Flashwave 4500 Ciena / Nortel Optera Paragon Networks Master Series Positron Osiris Aethera Tellabs DACS Transcoders and Repeaters Turin Switching Alcatel DEX600 Circuit Packs Class 4 and Class 5 Switches Frame Relay Switches Lucent 5ESS Nortel DMS: 10, 100, 250, 500 Nortel SPME Ring Generator Data Anda EtherEdge 4000, 2108, 2200 CISCO: 8500 Series Switch Routers 7600 Series Router 7500 and 7200 Series Routers 6500 Series Switches 5000 and 5500 Series Switches 3600 Series Routers 2600 Series Routers 12000 Series Routers GSR Series MC3800 MAC PIX500 Series VPN 3000 Series Concentrators Port Adapters and Network Modules Voice Interface Modules AS5300 Universal Gateways AS400 Universal Gateways IAD2400 Series CPE 2900, 3560, 3750 Series Switches Long-Reach Ethernet Switches and CPE Juniper: M20, M40, M160 CSUs and DSUs IP Switching and Access Servers Modems and Hubs