tech trends 2017: the kinetic enterprise

Headline Verdana BoldTech Trends 2017The kinetic enterprise

Tech Trends 2017

The kineticenterprise

Deloitte University Press | Tech Trends 2017Copyright © 2016 Deloitte Development LLC. All rights reserved. 3

IT unboundedIT’s transformation to an open, agile, and cross-disciplinary operating & delivery model including exploration of the open talent market and new relationships with vendors, incubators, and academics.


OPPORTUNITIES & IMPACT

• IT is erasing boundaries with the business and collaborating more on business outcomes

• IT is leveraging DevOps and autonomic platforms to overcome traditional limitations of manual workloads and disjointed teams

• IT is blurring the lines of its ecosystem and changing how it works with its supply chain

• IT is leveraging talent from multiple sources and creating multi-skilled, results-oriented teams

WHERE DOYOU START?

• Earn business leaders’ trust

• De-emphasize IT’s traditional focus as service provider to the business

• Liberate IT talent to focus on new tasks

• Establish an innovation council

• Escape your echo chamber

Read the full chapter


Dark analyticsShining a light on data across three dimensions: untapped data you already have; nontraditional unstructured data such as video, audio, and images; data in the deep web.



• In this age of technology-driven enlightenment, data is a competitive currency—buried within raw information are critical insights that, once illuminated by analytics, can inform decision making and help chart new paths to the future

• The purpose of dark analytics is not to catalog vast volumes of unstructured data. Efforts that are surgically precise in both intent and scope often deliver the greatest value

WHERE DOYOU START?

• Ask the right questions

• Look outside your organization to supplement your data

• Augment data talent

• Explore advanced visualization tools

• View it as a business-driven effort

• Think broadly as you develop new capabilities and strategies



Machine intelligenceMachine learning, bots, and robotics solutions augmenting and automating human tasks. Machine intelligence represents the next chapter in the advanced analytics journey.



• An advanced analytical environment makes it possible to tap into large volumes of data to derive insights in real-time

• Machine intelligence creates value through cognitive automation, cognitive insights, and cognitive engagement

• Today, workers amplify their intelligence with cognitive tools, allowing them to focus on improving core operations, build new assets, and drive better outcomes

WHERE DOYOU START?

• Curate data and apply MI techniques in an automated fashion

• Focus on bounded and purposeful issues to deliver meaningful value

• Consider partnering with vendors willing to co-invest in your efforts

• Cultivate, curate, and harness analytics across the enterprise



Mixed realityAugmented reality and virtual reality combined with the Internet of Things: sensors and connected devices that help build a more integrated and extended digital and physical landscape.



• The goal of mixed reality is to create entirely new paradigms for communication and collaboration— offering companies a chance to move “beyond the glass” and reimagine user engagement

• Mixed reality use cases and patterns have emerged in several key areas: training education & learning; operations; communication & collaboration; marketing & customer service; and shopping

WHERE DOYOU START?

• Experience mixed reality’s many possibilities firsthand

• Start with how something could or should be done, not with existing processes or interactions

• Don’t dismiss MR as yet another shiny object

• Focus investments in areas that offer potential today, but designed with a loosely-coupled architecture

• Encourage collaboration between operating technology and information technology



Inevitable architectureModernizing infrastructure through containerization, standards, and autonomics. These initiatives are part of an emerging trend that some see as inevitable: the standardization of a flexible architecture model that drives efficiency, reduces hardware and labor costs, and foundationally supports speed, flexibility, and rapid outcomes.


IMPACT & OPPORTUNITY

• Companies can’t ignore the impact that technical debt, heavy customization, and inadequate scalability have on the bottom line

• Emphasizing speed over efficiency upends decades of processes and controls that can often slow progress and discourage experimentation

• Elements of inevitable architecture, when combined, make it possible to move from managing instances to managing outcomes

WHERE DOYOU START?

• Establish your own principles & priorities to guide IA efforts

• Take stock of who is doing what—and why

• Move from silos to business enablement

• CIO, heal thyself—become a change agent for your own department



Everything-as-a-serviceIt is time for businesses to start thinking about their products, offerings and processes as a collection of services. This new vision can help streamline IT operations, save costs, and potentially generate new revenue streams.



• XaaS casts core modernization in a new light: What was a technical process of overhauling legacy systems becomes an effort to create greater efficiencies and to engage customers, employees, and business partners in new ways

• Deploying APIs on top of legacy systems can help extend the reach of existing services and, potentially, enable new revenue streams

• XaaS provides CIOs and business leaders with an opportunity to reenvision their strategies and goals

WHERE DOYOU START?

• Reimagine current offerings as services

• Take small steps around the edges to begin transitioning to a services-based platform

• The Five Rs (replatform, revitalize, remediate, replace, and retrench)

• Acquire different skillsets, specifically those relevant to a XaaS environment & culture

• Shore up your foundation



Blockchain: Trust economyBlockchain is assuming a new role as a 'gatekeeper' for digital assets, identities, and smart contracts. Business and government are beginning to explore opportunities to selectively share composite digital identities with others not only to help establish trust but to exchange assets safely and efficiently and to proffer digital contracts.



• Person-to-person transactions do not turn on traditional trust mechanisms like credit ratings; They rely on each party’s reputation and digital identity —the elements of which may soon be stored and managed in a blockchain

• In the trust economy individuals and organizations can use blockchain to store digital records, exchange digital assets, and execute smart contracts

• Blockchain is not a cure-all for the challenges of establishing and maintaining trust, but the time is now to begin exploring the technology

WHERE DOYOU START?

• Develop a blockchain strategy

• Understand the fundamental mechanics and maturity of blockchain—and what elements are necessary for exploration

• Identify scenarios that are not a good fit for blockchain

• Explore opportunities to develop a consortium

• Focus on realistic, actionable, and bounded scenarios



Exponentials watch listThough business applications for synthetic biology, advanced energy storage, quantum computing, and nanotechnologies may seem light-years away, forward-thinking CIOs are already exploring these emerging topics and the potential impact on their businesses.



• Four exponential forces are being propelled by significant investment and research across the public and private sectors: nano-engineered materials, energy storage, synthetic biology, and quantum optimization

• Some if not all may disrupt industries in 24 months or more, but relevant capabilities and applications emerging now—there can be competitive opportunities for early adoption

• The can be implications for the way you work, for your customers, and for your market position

WHERE DOYOU START?

• Build hypotheses on the potential applications based on sensing and research

• Explore the “state of the possible” and convene on the “state of the practical”

• Experiment and prototype for prioritized business cases

• Be programmatic and disciplined when taking a product to production


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Copyright © 2017 Deloitte Development LLC. All rights reserved.

tech trends 2017: the kinetic enterprise

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