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Technology System Integrator Ph: (212) 937-7874 Email: [email protected]

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Fall in love with your technology again, TSI Managed Network helping small and medium-sized enterprises get the best from their IT. We offer a complete package of IT services: IT Support Consulting, Cloud Phone Services, Web Application Design & IT Managed services. www.tsintegrator.com

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Page 1: Tech Support New York Tech Support, IT Support, Network Support, Computer

Technology System

Integrator

Ph: (212) 937-7874Email:

[email protected]

Page 2: Tech Support New York Tech Support, IT Support, Network Support, Computer

Our focus is on the quality of our services; while reducing cost for our clients. We support all computer systems such as Windows, Mac, Linux, Cisco, Remote Monitoring, Remote Access, with our unique proactive unlimited tech support. TSI is also able to reduce your phone cost by providing you with your very own VoIP business phone service. TSI is one of the most prestigious Technology Solutions Provider in New York.

Providing services such as: IT Management Consulting Website Design Development Consultant Application Design Database Design Computer Network Management E-mail Systems Implementation E-Commerce, and Integration Solution Services

We service a wide variety of business including SMB, Hedge Funds, Financial, Healthcare, Educational, Government, Law Firms, Nonprofit, Restaurants and Fashion.

Page 3: Tech Support New York Tech Support, IT Support, Network Support, Computer

IN-HOUSE IT SUPPORT: Limited team calibration

Subject to vacation, illness, injury, termination

Added costs including Workers compensation, Liability and Health Insurance

Higher annual cost of employee salaries

Employee Retention / Longevity

TSI SUPPORT TEAM: Multiple employees with a

variety of knowledge in multiple Industries.

24/7 support and system monitoring

A team of technicians for less than your company would pay, for 1 full time technician.

A variety of plans that meet your companies structure

Record response time within ticketing system

Page 4: Tech Support New York Tech Support, IT Support, Network Support, Computer

IN-HOUSE IT SUPPORT TSI SUPPORT TEAM

YOUR ORGANIZATION

Page 5: Tech Support New York Tech Support, IT Support, Network Support, Computer

• Microsoft• Cisco• Apple• Unix• Linux• SonicWall• Symantec• Novell

Page 6: Tech Support New York Tech Support, IT Support, Network Support, Computer

Remote Monitoring Ticket Notification Maintenance Multi-location Computer Support Virus, Spyware and Malware Removal Software and Hardware Installation Server & Desktop Patches and Updates

Page 7: Tech Support New York Tech Support, IT Support, Network Support, Computer

Virtual Private Network Servers Network Strategy LAN/WAN Infrastructure Desktop and Server Support

Page 8: Tech Support New York Tech Support, IT Support, Network Support, Computer

System alerts and performance reporting Network Performance status reports for

management Diminished exposure to preventable

network downtime Increased productivity do to consistent

uptime Unlimited TSI phone support

Page 9: Tech Support New York Tech Support, IT Support, Network Support, Computer

Unlimited remote support Proactive IT support Handheld support Application support Desktop optimization and management VPN client management

Page 10: Tech Support New York Tech Support, IT Support, Network Support, Computer

TSI IT Network Operations CenterTSI IT Network Operations Center

TSI’s Client NetworkAgent / VPN

TSI’s Client NetworkAgent / VPN TSI Automatic Service Ticketing and

Reports Generation

TSI Automatic Service Ticketing and Reports Generation

Systems Alerts are sent to youSystems Alerts are sent to you

Systems Alerts to TSI’s Response & Support Professionals

Systems Alerts to TSI’s Response & Support Professionals

TSI Managed Network Services

Problem Resolved by TSI Support Team

Problem Resolved by TSI Support Team

Page 11: Tech Support New York Tech Support, IT Support, Network Support, Computer

  TSI is WABC's Technology Expert on

Demand  TSI is now the exclusive Technology Expert

on Demand for WABC and WPLJ radio.  

Technology System Integrator 800.214.1874 www.tsitechsupport.com www.tsintegrator.com