TICKETING SOLUTION

Powerful Robust, world class, technology designed & developed by our own expert team

Adaptable Our solutions have been developed to be easily adaptable to any sport in any market

Flexible Our software will reliably sell out a 100,000 seat stadium as quickly as fans can pick seats

PROMOTER & CUSTOMER FACING FEATURES TEAMS ticketing is different to most other ticketing technologies. We always take the extra time to design flexibility into every feature we add and we never stop adding features.

DESKTOP ACCESS SOFTWARE • Keyboard shortcuts for every action ensure

increased sales speed of use by box office staff. FINE GRAIN PERMISSIONS • All staff members have their own login and so can be

restricted to have different permissions. • For security, passwords can be automatically

changed on a schedule. VENUE MAPS • Create as many venues and layouts of venues as

required, simply and efficiently. • Create and define seat groups for easy sectional

pricing. • set seat flags on seats with disabled access,

restricted view or other custom features. TICKET TYPES • Create and use as many ticket types as required

(veteran, adult, child, gold member, etc). • Specify what seat groups they can buy, where they

can be sold and what customer can buy or hold them.

ACCESS CONTROL • Connect to your existing access control system or

use our handheld solution.

PROMOTER FEATURES

TICKET RESALE • Control the secondary market by offering season ticket

holders, members or casual ticket buyers the option to re-sell their tickets on your website at prices controlled by you.

SALE VIEWER • Operators can open any sale to manually add

payments and/or tickets, memberships, etc.

PROMOTER FEATURES

FLEXIBLE TICKET CHANGES • Charge different customer types different prices - per

event or per ticket - using fixed amounts or percentages based on the ticket type and sales channel.

SINGLE INVENTORY • All tickets are sold from the same single inventory,

preventing duplicate seat sales and the need to stagger selling times from isolated channels.

UNLIMITED SALES CHANNELS • Each individual section of the stadium can be sold

through as many or as few sales channels as required either simultaneously or at pre-set times.

FLEXIBLE SCHEDULING • Seat prices can be scheduled to change any number of

times during the selling period. • Seat groups can be scheduled to be listed or delisted

based on several criteria. • Different customer types can be given access to buy at

different time periods. HIGH CAPACITY • Need to sell 100,000 tickets in 30 minutes or less? No

problem. TEAMS is hosted on world class elastic cloud servers so capacity, security and stability are not an issue.

PROMOTER FEATURES

TICKET RESALE • TEAMS puts you in control of all of your tickets, all of

the time. • Allow all or only certain customer groups to resell or

transfer their purchased tickets through TEAMS using prices and rules set by you.

SEASON TICKETS • Set up and sell season tickets with all the usual

features of TEAMS including different pricing for different customer groups; priority access for renewing customers; family discounts; volume deals for fan groups; separate charges based on custom criteria, etc.

PACKAGES • TEAMS let’s you package tickets with other products

like; hospitality, merchandise, accommodation, digital food and beverage coupons etc.

CRM • TEAMS is available with a powerful CRM solution that

allows you to manage your customer base, run and monitor email and digital marketing campaigns, manage season ticket renewal campaigns and monitor see team activities and results.

Reporting • TEAMS comes with a powerful reporting module for

generating detailed exportable reports as well as an customizable online report dashboard that displays and allows you to download realtime results for all of your popular metrics.

CUSTOMER FEATURES

VIRTUAL SITES • When you sell your tickets using TEAMS your

customers don't need to know anything about us. • We'll make your ticket portal look like your

existing website and we will use URL’s with your name.

• We enable you to sell your tickets, you do not send fans to buy your tickets from us, and that we believe is an important difference.

DISCOUNT CODES AND BUNDLES • Create ticket bundles for family groups. • Do the same for corporate, school and other

group sales. MEMBERSHIPS • Run as many membership schemes as required. • Members can be granted access to buy tickets at

different times, based on single or multiple criteria such as the number of loyalty points they have.

• Different categories of members can enjoy different privileges, such as the ability to buy 5 tickets rather than just 2, with different rules as to whether tickets can be bought for fans without memberships or not.

CUSTOMER FEATURES

LOYALTY & REWARDS • Loyalty should be rewarded with more than a t-shirt

and a lapel pin. It should be a program that provides customers with the rewards and benefits they really want and it should not cost the you a fortune to provide or administer. It should also reward all a customer activity on your website, in the stadium, and with partners and sponsors. TEAMS provides a highly customisable loyalty module focussed on ticket and membership activity that, when used with Sportolutions’ TOUCH platform, combines to provide one of the most comprehensive loyalty and reward solutions available.

TICKETS ON ANY MEDIA • TEAMS can issue tickets on any media, a card with

NFC, magnetic stripe or barcode to identify holders to the access control, an e-ticket by email or mobile.

• If you use paper tickets you can queue batches on different printers from different sales channels, specify cut marks, layouts etc.

IMPULSE PURCHASES • TEAMS supports selected merchandise product

sales at the point of ticket selection and checkout.

Powerful Robust, world class, technology designed & developed by our own expert team

Adaptable Our solutions have been developed to be easily adaptable to any sport in any market

Flexible Our software will reliably sell out a 100,000 seat stadium as quickly as fans can pick seats

Sportolutions EuropeLondon, Englandinfo@sportolutions.comTel: +44 (0)20 3239 7221

Sportolutions USAWilmington, DEinfo@sportolutions.comTel: +1 302 353 4556

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