Team Effectiveness

Short Course

This course recognises that excellent team performance

doesn’t just happen. Rather, these teams need to be

created, developed and led through effective team

leadership and constructive conflict management.

1. Why Teams?

2. The High Performance Team Model

3. Communication On High Performance Teams

4. Leadership, Organisation, And adaptability

5. Team Culture And Communication Styles

6. Personality And Emotional Intelligence

7. Conflict Management Styles

2 days

The experiential learning techniques used encourage

interaction and participation and help ensure retention

of the knowledge and skills acquired during the

training. They include inter alia group discussions,

role-plays, practical exercises, case studies and

DVD’s.

This course is a tailored, practical and experiential journey

that develops your team leadership skills and teaches you

how to use conflict management to foster optimal

performance.

This integrated approach creates sustained behaviour

change and real skills growth – which translates into

real return on investment.

This course is suitable for any leader-manager or person in a

team leadership position, from junior to senior managerial

positions.

[NB: The optimum Group size is 20]

Learners who successfully complete the workshop will be

awarded certificates of completion.

[NB: Please contact James Mpele on 0836040263 or at

jmpele@absamail.co.za for more detailed course content.]

Short Course Purpose

Modules Covered

Duration

Training Methodologies

Who Should Attend?

Certification

Features of this Short Course