Team Dynamics and Effectiveness

What I will cover?• Team dynamics in context• What kind of person are you?• Putting theory into practice

Team dynamics in context• PE teacher – sporting teams• Charity sector – fundraising teams,

volunteers• Legal profession – looking after clients,

winning new business, developing relationships with intermediaries

Legal profession• Client relationship programmes• Seminars• Tenders• Pitches/presentations• Client hospitality• Training

HR professionals• Recruitment and selection – choosing the

right teams of people• Performance management – how to

motivate• Training and development

Importance of communication• Within 10 seconds, you will turn on or

turn-off!

First Impressions• What you say• How you say it• How you look

People buy from people

David Maister

“There’s no intelligent substitute for understanding how people work”.

Personality• Your personality is what makes you what

you are; your personality is an organised set of unique traits and characteristics that makes you different from every person in the world.

• Your personality makes you YOU!

What kind of person are you?

Triangle• Focused person,

knows own career path, good at long term planning

• Takes responsibility• Sometimes inflexible

Square• Likes stability and

order• Doesn’t like change

to routine• Neat and tailored in

appearance• Logical thinker

Circle• Caring person• Likes to be liked• Needs to know

everything about people

• Finds it impossible to delegate

Rectangle• Likes to test things

out/challenge• Asks lots of questions• Asks you to re-

evaluate• Ambitious

Squiggle• Creative• Fast paced• Gets bored easily• Loves projects

Putting theory into practice• Know what kind of person you are and

know your traits?• How do others perceive you?

Putting theory into practice – my world• Who are you pitching to?• What are their characteristics?• What is their style?• What format will they like?

Putting theory into practice – your world• Recruitment and selection• Impression you make on potential

candidates• Getting the “mix” right• Apply the right motivation at the right

time

Successful team dynamics and effectiveness• Needs to have variety of shapes• Be open and honest with each other

regarding “people types” • Allocate tasks depending on strengths

and weaknesses• Acknowledge results and give regular

feedback

Effective teams

Grace HughesBusiness Development DirectorEmail – GAHughes@paull-williamsons.co.uk