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Team and Organizational Culture

Chapter 14

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Team Culture

Team cultureShared perception

Norms, Roles, Patterns of interaction

Development Early behavior, Leader, Organization

Impacts: Team support or helping behaviors Training behavior

Reflects organization’s culture

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Defining Organizational Culture

Organizational culture:Shared by all members

Provides structural stability

Organizational subcultures

Organizational Culture and Teamwork Predictor of team success

Support collaborationEncourage involvement and participationDefines norms

Open communication

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Organizational Culture and Teamwork

Types of Organizational CultureControl culture

Hierarchical Tightly controlling Difficult to operate teams

Commitment culture Reduces levels of hierarchy Focus on quality Encourage open communication and participation Empowers teams

Organizational Culture and Teamwork Changing organization culture

Difficult to change control-oriented cultureLong-term processChange may occur within subcultures

May not spread to entire organization

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Dimensions of International Culture

Individualism Versus Collectivism

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Dimensions of International Culture Power and Status

High-power Status oriented Problems:

Reduced creativity Lower participation

Low-power Egalitarian Problems:

Difficult to manage More conflicts Implementation problems

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Dimensions of International Culture

Uncertainty and Risk Avoidance

Risk-Avoidance Cultures Value social harmony and stability Want rules and norms

Risk-Taking Cultures Value change Action oriented Conflict viewed as positive

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Dimensions of International Culture

U.S. Individualism Low power Risk taking Less teamwork

Japan Collectivism High power Risk avoidance Stress interdependence

Quality circles Consensus decision

making

Comparing the United States and Japan

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Transnational Teams Characteristics of Transnational Teams

Problems: Cultural distance

Individualism/collectivism Status or power distance

Cultural identity Communication

Direct or indirect Influence of status orientation Communication technology

Reward system

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Transnational Teams Creating Effective Transnational Teams

Spend more time initially to start the team

Train the team Encourage a common perspective and cultural

awareness

Use strong leadership Provide direction and motivation

Develop a hybrid culture

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Insert Activity: Evaluating a Team’s Culture and Cultural Context (pp. 281-282)

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