tdsat seminar 20 january 2008 kolkata, india

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TDSAT Seminar 20 January 2008 Kolkata, India Settlement of Disputes & Protection of Settlement of Disputes & Protection of Consumer Rights Consumer Rights by by RAMJI SRINIVASAN RAMJI SRINIVASAN Advocate Advocate

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TDSAT Seminar 20 January 2008 Kolkata, India. Settlement of Disputes & Protection of Consumer Rights by RAMJI SRINIVASAN Advocate. -Evolving Scenario in the Sector -Its Impact on Nature of Disputes -Efficacy of the Response System. Evolving Scenario in the Sector. CRYSTAL BALL GAZING - PowerPoint PPT Presentation

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Page 1: TDSAT Seminar 20 January 2008 Kolkata, India

TDSAT Seminar20 January 2008Kolkata, India

Settlement of Disputes & Protection of Consumer RightsSettlement of Disputes & Protection of Consumer Rightsbyby

RAMJI SRINIVASANRAMJI SRINIVASAN

AdvocateAdvocate

Page 2: TDSAT Seminar 20 January 2008 Kolkata, India

-Evolving Scenario in the Sector

-Its Impact on Nature of Disputes

-Efficacy of the Response System

Page 3: TDSAT Seminar 20 January 2008 Kolkata, India

Evolving Scenario in the Sector

CRYSTAL BALL GAZINGCRYSTAL BALL GAZING

A Look at the Past A Look at the Past &&

A Peep into the Future*A Peep into the Future*

Page 4: TDSAT Seminar 20 January 2008 Kolkata, India

SEVEN FORCES that are changing the World

1. Moore’s Law1. Moore’s Law 2. The Digital World2. The Digital World 3. Miniaturisation3. Miniaturisation 4. Decreasing Costs4. Decreasing Costs 5. Wireless Evolution5. Wireless Evolution 6. Internet 6. Internet 7. Convergence7. Convergence

wayfinding.netwayfinding.net

Page 5: TDSAT Seminar 20 January 2008 Kolkata, India

SEVEN FORCES But

ONE Common Denominator

TECHNOLOGYTECHNOLOGY

The Biggest CatalystThe Biggest Catalyst

Page 6: TDSAT Seminar 20 January 2008 Kolkata, India

II. Impact on Nature of Disputes

Impact on Impact on POLICYPOLICY Impact on Impact on REGULATION REGULATION Impact on Impact on DISPUTE RESOLUTIONDISPUTE RESOLUTION

**

Page 7: TDSAT Seminar 20 January 2008 Kolkata, India

National Telecom POLICY

Pre NTP Pre NTP NTP 94NTP 94 NTP 99NTP 99 NTP Amendment 2003NTP Amendment 2003

Page 8: TDSAT Seminar 20 January 2008 Kolkata, India

POLICY means Guidelines

Yet, we find:

Increasing micro-managementIncreasing micro-management No technology neutralityNo technology neutrality 100% Shareholder of the incumbent100% Shareholder of the incumbent

So, issues are bound to ariseSo, issues are bound to arise

Page 9: TDSAT Seminar 20 January 2008 Kolkata, India

REGULATION Licences u/s 4 - Indian Telegraph Act 1885Licences u/s 4 - Indian Telegraph Act 1885 1996 Ordinances1996 Ordinances 1997 TRAI Act 1997 TRAI Act 2000 TRAI Amendment2000 TRAI Amendment 2002 Attempted Convergence Bill2002 Attempted Convergence Bill 2003 Cable & Broadcasting Amdt2003 Cable & Broadcasting Amdt 2006-2007 Further Amendments2006-2007 Further Amendments

Page 10: TDSAT Seminar 20 January 2008 Kolkata, India

DISPUTE RESOLUTION

High Court High Court TRAI – Old section 14TRAI – Old section 14 TDSAT – 2000 Amendment (24.01.2000)TDSAT – 2000 Amendment (24.01.2000)

Limited exceptions:Limited exceptions:

• MRTPMRTP

• CPA –IndividualCPA –Individual

• 7-B, ITA – Statutory Arbitration7-B, ITA – Statutory Arbitration

Page 11: TDSAT Seminar 20 January 2008 Kolkata, India

Nature of Disputes

Ever changingEver changing Cycle of disputesCycle of disputes Policy-Policy-Incumbent-Incumbent-Competition-Competition-PolicyPolicy

Page 12: TDSAT Seminar 20 January 2008 Kolkata, India

Nature of Disputes

Policy & LicencePolicy & Licence:: WLL, SPECTRUMWLL, SPECTRUM Level Playing FieldLevel Playing Field Refund of Fees & InterestRefund of Fees & Interest AGR DefinitionAGR Definition Migration Package Migration Package Cable & BroadcastingCable & Broadcasting

Page 13: TDSAT Seminar 20 January 2008 Kolkata, India

Nature of Disputes

IncumbentIncumbent::INTERCONNECTIONINTERCONNECTIONUNBUNDLINGUNBUNDLINGACCOUNTING SEPARATIONACCOUNTING SEPARATIONPREDATORY PRICINGPREDATORY PRICINGACCESSACCESS

Page 14: TDSAT Seminar 20 January 2008 Kolkata, India

Nature of Disputes

CompetitionCompetition::

Unfair Trade PracticesUnfair Trade Practices Entry BarriersEntry Barriers Anti- ConsumerAnti- Consumer

Page 15: TDSAT Seminar 20 January 2008 Kolkata, India

TDSATEFFICACY of RESPONSE

**

Flexible & ResponsiveFlexible & Responsive

instead of instead of

Rigid & TechnicalRigid & Technical

Function is to Function is to

Regulate and Not onlyRegulate and Not only AdjudicateAdjudicate

Page 16: TDSAT Seminar 20 January 2008 Kolkata, India

EFFICACY & EXPECTATIONS

Not a mere substitute to the High CourtNot a mere substitute to the High Court Adjudicator and Regulator rolled in oneAdjudicator and Regulator rolled in one Since Policy & Licence & Regulations keep Since Policy & Licence & Regulations keep

changing with timeschanging with times

TDSAT should be able to mould reliefTDSAT should be able to mould relief

Page 17: TDSAT Seminar 20 January 2008 Kolkata, India

CONSUMER INTEREST best served by

Open CompetitionOpen Competition TransparencyTransparency Light touch RegulationLight touch Regulation Liberal InterpretationLiberal Interpretation Technology NeutralityTechnology Neutrality Access to Dispute Resolution MechanismAccess to Dispute Resolution Mechanism

Page 18: TDSAT Seminar 20 January 2008 Kolkata, India

Thank You

Ramji SrinivasanRamji Srinivasan

SASLEGAL@ gmail.comSASLEGAL@ gmail.com