tco & tvt

© 2008 Lenovo of 19Title change by using > View > Slide Master | Lenovo Confidential | © 2008 Lenovo

Lenovo Strategic Overview

Leo CurtisExecutive Senior Consultant

TCO & TVTBeijing, China

ThinkVantage

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Security

Productivity

Reliability

Efficiency

Design

Remember our R&D Focus?

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Total Cost of Ownership

Gartner research shows that the annualized cost of a PC represents less than 20% of the annual Total Cost of Ownership

Estimated at

$9,000a year

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Deploy Connect SupportProtect Dispose

Lenovo offers hardware and software-based tools called

ThinkVantage Technologies that can help customers

reduce the total cost of ownership of their PCs throughout

the entire PC lifecycle ownership experience.

TVT – PC Lifecycle ownership experience

ThinkVantage®

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Garner’s Chart of Accounts

Operations:

• Installation Services• Help Desk• Technical Support• Database Mgnt.

Administration:

• End User Training• IT Management• Asset Management

End User Op.:

• Self Support• Peer Support• Self Training

Total Cost of Ownership

Hard / Budgeted Costs

Soft / Non-Budgeted Costs

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User EnabledHighly Productive

IT ControlledHighly Restrictive

$50

$400

PC

Life

cycl

e C

ost

(pe

r cl

ient

)

Approach to lower PC Lifecycle Cost

Fully “end-user enabled” & protected

w/ TVT’s

Automated update (TVT, MS, Norton, etc.)

Authentication thru SSL

ConfigurationManagement

Unmanaged Client

Locked Down

FullBest

Practices &Thin Client

TVT Added Value

Increased IT ControlIncreased User

Enablement

Inventory ControlInventory Control

Distribute SW Updates

Distribute SW Updates

Patch Management

Rescue and Recovery

Pure “Vanilla”

User Enabled vs. IT Controlled Environments

Client Management – Different Approaches

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1. Manageability

+

Simplify the Imaging & Migration work within 30 minutes

Image Ultra Builder

System Migration Assistant

Lifecycle : Deployment

Customer pains:

• Complexity and cost of image creation and deployment

• New system deployment

• Transfer of user settings and data

Deploy

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Potential Savings:

$100 / pc

ThinkVantage® ImageUltra™ Builder


Imaging technology designed to simplify the creation and distribution of corporate images and reduce image technology maintenance to virtually zero.

Productivity, Reliability, Efficiency

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ThinkVantage® System Migration Assistant™


System Migration Assistant helps get your end-users up and running by quickly and accurately migrating their individual data and settings to their new Lenovo systems

Potential Savings:

$70 / pc

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Customer pains:

• Off-site connectivity problems increase number of help-desk calls

• Managing connectivity is time-consuming and frustrating

• The need to change personal settings when changing locations

Connect

Lifecycle : Connect

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ThinkVantage® Access Connections™

Lifecycle: Connect

Seamlessly switch between wired and wireless environments, managing security settings, printers, home pages, and other location-specific settings automatically.

Potential Savings:

$50 / ThinkPad

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Customer pains:

• Securing data is tough

• Hackers are trolling wireless networks

• Notebook computers get lost or stolen

• Computers can lose irreplaceable data in a drop or fall

Protect

Lifecycle : Protect

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ThinkVantage® Client Security Solution

Lifecycle : Protect

CSS helps protect your company information, including passwords, encryption keys and electronic credentials, while guarding against unauthorized access.

Potential Savings:

$150 / pc

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ThinkVantage® Active Protection System™

Lifecycle: Protect

Active Protection System detects sudden changes in motion and temporarily stops the hard drive to help protect your data from everyday notebook accidents.

Potential Savings:

$180 / pc

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Customer pains:

• Difficulty tracking and managing hardware and software • Hardware and software performing in a common operating environment • Providing remote user support

• System crashes and viruses

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Support

Lifecycle : Support

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ThinkVantage® Productivity Center

Lifecycle : Support

Productivity Center guides you to a host of information and tools to help you set up, understand, maintain, and enhance your ThinkPad® notebook or ThinkCentre® desktop.

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ThinkVantage® System Update™

Lifecycle : Support

System Update downloads updates for software, drivers and BIOS from a Lenovo server directly over the Internet without requiring specific user knowledge.

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ThinkVantage® Rescue and Recovery™

Lifecycle : Support

Finally, a tool that thoroughly eliminates system corruptions in as little time as possible, sometimes in as little as 2-3 minutes!

Potential Savings:

$180 / pc

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LANDesk® for ThinkVantage™ Technologies

Lifecycle: Support

A comprehensive, integrated console optimized for client management, and integrates with TVT’s to provide best-in-class PC lifecycle management capabilities.

‘Mission Control’ for client management and ThinkVantage Technologies

Integrated management solution that includes:

• ThinkVantage Technologies management • Asset management • Software distribution • Device discovery • Inventory management • System migration • Image deployment • Remote control • Software license monitoring • Extensive reporting • Executive dashboard

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Customer pains:

• Data concerns when cascading PCs in an organization

• Fear of losing sensitive company information when retiring aged computers

• Conforming with data disposal standards

Dispose

Lifecycle : Dispose

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ThinkVantage® Secure Data Disposal

Lifecycle Dispose

Secure Data Disposal makes removing confidential information on a disk drive fast and simple and the data irretrievable.

Potential Savings:

$45 / pc

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ThinkVantage™ Technologies Roadmap

What’s coming…

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TVT in Future

• 1. ThinkVantage Hardware Password Manager (THPM)

• 2. ThinkVantage Power Manager (Esaki)

• 3. Secure Managed Client (SMC)

• 4. Mr. Freeze

• 5. Lenovo Strategic Virtualization Platform based application

• 6. Lenovo Online Data Backup (LODB)

http://www.pc.ibm.com/us/think/thinkvantagetech/landesk.html

http://www.pc.ibm.com/us/think/thinkvantagetech/landesk.html

© 2008 Lenovo

: .THINKVANTAGE TECHNOLOGIES THE TALKING POINTS

ThinkVantage® Technology What is it? Customer Benefits

Res cue and Recove ry™

(included on select ThinkPad® notebooks & ThinkCentre® desktops)

Provides simple-to-use, effective backup and recovery for end users; includes a pre-OS environment for recovering when the primary OS will not boot

• Reliable system backups without impacting end-user productivity

• Software crash recovery, often in less than 20 minutes

Acces s Connec tions™

(included on select ThinkPadnotebooks & ThinkCentre desktops)

Manages wired, wireless LAN and wireless WAN location profiles and switches between saved profiles automatically

• Helps reduce connectivity help-desk calls• Easiest wired and wireless connectivity

Client Se curity Solution


Helps protect a notebook or desktop PC by securely storing passwords (Password Manager) also provides a secure password recovery tool

• Enhances password policies without increasing password-reset calls

Active Prote c tion Sys tem™

(included on select ThinkPadnotebooks)

Detects sudden motion with an integrated motion sensor and temporarily stops the hard drive to help protect valuable data from crashes that occur due to everyday notebook accidents

• Helps reduce costs associated with hard drive damage and data loss due to notebook drops and falls

• Provides up to 4 times greater impact protection than systems without it

Sys tem Migration As s is tant™


Helps quickly migrate user data and settings like application and desktop preferences, bookmarks and favorites, and printer and network settings

• Fast and easy migration to get up and running on a new computer quickly

Produc tivity Cente r


Provides quick access to key ThinkVantage Technologies as well as support resources required for virus scans, system backups and other maintenance functions through ‘ whisper mode’

• Single-click access to key functions, including system backup

• Helps increase user productivity and security by running antivirus scans in ‘ whisper mode’

Sys tem Update

(included on select ThinkPadnotebooks & ThinkCenter desktops

Downloads and automatically installs updates for Lenovo software, drivers and BIOS from a Lenovo or company server without requiring specific user knowledge

• Maintain the latest software versions for increased security and reliability

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ThinkVantage® ThinkPlus On-site Service

Lifecycle 1: Deployment

Secure Data Disposal makes removing confidential information on a disk drive fast and simple and the data irretrievable.

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Deploy Connect Protect Support Dispose

ImageUltra™ Builder

System MigrationAssistant

AccessConnections

Client SecuritySolution

Active ProtectionSystem

Fingerprint Reader

Client SecurityPrivate Disk

Client SecurityPassword Manager

Rescue andRecovery™

Message Centre

Productivity Center

Live Update

Learn About

Secure DataDisposal

Ultra-SmallForm Factor

Tec

hn

olo

gie

sD

esig

n

Dual Antenna

Frame Design

Steel Hinges

The Blue ButtonTool-less Desktop

Spill ResistantKeyboard

IncreasedBattery life

ThinkLight™

UltraNav® / TrackPoint®

ThinkVantage – Technologies & Design

Deploy, Connect, Protect, Support, & Dispose

© 2008 Lenovo

Colleagues,

Yesterday, we received word from our legal team that we have won the legal challenge from Dell for the title of "world's most secure PC." In plain terms, this means we can make this claim for our Think PCs and Dell cannot. Although this ruling was in the US legal system, it has world-wide implications since Dell is unlikely to challenge our claim after being soundly defeated. The "most secure" claim is based on our TVT technologies, our integrated partner solutions that work better on Think PC's than other brands, and our BIOS security features.

If you add this to our earlier TVT-based legal victory over Dell for the claim of "most manageable PC," we have a strong story that should be passed along to our sales and support teams.

Please pass the word along.

All the best,

Clain AndersonDirector, ThinkVantage & InnovationLenovo Software & Peripherals Business Unit05/28/2008 10:06 PM