The Art of Crisis Management
through PR & Social Media @ideasandrew
Personal Branding of CEOs
Be a Rock Star during good 1mes
Be a Social Pastor during Crisis
Hard Truths About Social Media For Crisis Management
Authority versus AuthenBcity
True Social Media Success = Customers become Ambassadors
Very Quickly
10 Big QuesBons to Answer Crisis Management Skills
Has this ever happened before?
this from happening again?
What do you have To say to those affected?