Taylor Lester

2720 South Blvd Apt 318 Charlotte, NC 28203 (980) 297-0344 tklester2@gmail.com Objective _____________________________________________________________________

Find a permanent position that will highlight my strengths in communications, building relationships, and marketing while also giving me an opportunity to invest my career in a company that is willing to mutually invest in me.

Employment History ___________________________________________________________

TEKsystems - Charlotte, NC 28202

Technical Recruiter December 2015 to Present

Attend daily stand-up meetings to review business that can be impacted, share ideas and room for improvement between all recruiters and account managers

Successfully hit or exceeded expected productivity numbers week over week

Scheduling and coordinating meetings with potential consultants, current consultants, and IT professionals around Charlotte

Gain a full understanding of candidates strengths, and what they are looking for in their next role to successfully match those to a contract or permanent opportunity

Negotiate rates as wells as contract terms with candidates to produce a higher profit margin

Develop, build, and maintain relationships with consultants and other IT professionals surrounding the greater Charlotte area

Maintain relationships with current consultants, managers, and IT professionals to provide customer service, empathetic understanding, and to network in order to identify more candidates for upcoming opportunities

Scheduling and coordinating interviews including phone, Skype, web-ex, and in-person interviews between candidates, managers, and the teams they will be supporting

Work alongside Account Managers and Delivery Managers to identify accounts that hire Quality Assurance skill sets on both a full time and contracting basis

Mentor new recruiters to show them how to conduct themselves during phone calls, on business

meetings, and within the office

Mecklenburg Neurological Associates - Charlotte, NC 28203

Administrative Assistant April 2014 to December 2015

Welcome patients, explain paperwork that needs to be filled out, verify insurance, and collect their co-pay

Check patients out by scheduling follow-up appointments and any testing required both coordinating within Mecklenburg Neurological and with other surrounding hospitals

Thoroughly explain practices and procedures for any testing that may be done in order to give the patient a full understanding and expectation of what will happen before and when they return

Scan, upload, and file medical records into the appropriate charts

Taylor Lester

Bill insurance companies for patient visits using both ICD-9 and ICD-10 coding, reconcile any payments made on balances by patients or insurance companies

Monitor patients that stay in the Event Monitoring Unit for any seizure-like activity by watching up to four screens with video surveillance as well as Electroencephalogram activity

Quickly react to any patient exhibiting seizure-like activity by turning patient on their side, aiding

convulsions, and assisting nurse in stabilizing patient to be able to administer medications deemed necessary

Maintain office upkeep and ensure that each department of the office is moving efficiently with the utmost customer service

Tactfully handle patient requests, concerns, and complaints in a timely manner

Education ____________________________________________________________________

UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE – Charlotte, NC 28223

Bachelor of Arts in Communication Studies- Mass Media, with a minor in Psychology Relevant Experience and Involvement _____________________________________________

HubSpot Inbound Certified TEKsystems ERG- Career Development TEKsystems MERG Kappa Delta Sorority (Eta Psi Chapter) with roles as a New Member Educator, and Social Chair Active participant in community service by coaching, fundraising, and event planning (over 300 hours) Leadership roles through coaching volleyball (2007-2011) and Kappa Delta Sorority (2012-2015)

Skills Summary ________________________________________________________________

Communication Customer Service Written Correspondence Planning and Organizing

Relationship Building Project Management Detail Oriented Problem Solving

Deadline Successful Microsoft Office Skills Dedication to Success Functions well with

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