sxsw16 - nailing customer experience using 5 ux principles
TRANSCRIPT
NAILING CUSTOMER EXPERIENCE USING
5UX PRIN
ICIP
LES
VOTE FOR US NOW
GLOBALLY ONLY ABOUT 25%of businesses have a well developed strategy for improving customer experience.
ONE OF THE MAIN REASONS WHY CX STRUGGLES IN BUSINESS IS THAT IT CAN BE OVERWHELMING AND COMPLICATED.
BUT IT DOESN’T HAVE TO BE.
B U T F I RST YOU’LL NEED TO KICKSTART OR REVAMP YOUR C U S T O M E R EXPERIENCE PROGRAM
THE OPPORTUNITY EXISTS TO KICK THE PANTS OFF
75COMPETITION
%OF THE
This session will provide the tools, process and examples to help create and manage your own self-perpetuating CX.
GIVE US A THUMBS-UP ON PANEL PICKER NOW
NAILING CUSTOMER EXPERIENCEUSING 5UX PRINCIPLES
VOTE FOR US NOW