Suzy McNeillyCouncil on Aging & Human Services, Colfax, WA

The 4Rs of Volunteers

Recruiting RetentionRecognition (Minimizing) Risks

Successfully Managing Volunteers while Minimizing Risks

Who are your Volunteers?

Traditional Volunteers vs

New Breed of Volunteers

What does it mean to volunteer?

•Citizenship •Philanthropy

•Respect  •Responsibility  •Caring  •Justice & Fairness   

Volunteer Core Values

Volunteer Protection Act of 1997

Risky Business . . .

A process to identify, assess, manage, and control potential events or situations, to provide reasonable assurance regarding the achievement of the organization’s objectives.

Risk Management

How do you minimize risks while managing your volunteers?

Elements of Risk

Risk Assessment •Identify the Risks

•Assess the Risks

•Control the Risks

Managing Your Volunteer Program

Job Descriptions

Application & Selection “Hiring” Process

Policies and Procedures

Recognize strengths & build on them

Recognize weaknesses & minimize them

To Do List . . .

• Volunteer retention is the key to program success.

• What can you do to make volunteering for your organization more fun?

• What can you do to connect volunteers to the entire organization?

• Take action, making necessary changes.

Routinely Review & Update Programs

If it is not written down – it did not happen.

Document. Document. Document.

Be objective – not subjective.

•Avoid assumptions and stereotypes. •Volunteers need appropriate support and recognition to be effective.

•You must meet volunteers motivational needs in exchange for their contribution.

Volunteer Retention & Recognition

Three types of motivation

1. Achievement

2. Influence

3. Affiliation

A Few Words about Motivation

How do you recognize your volunteers and their success?

 

Who are your superheroes?