survivor outreach service orientation

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[email protected] 485-8188 Survivor Outreach Services (SOS) Basil A. Forrest SOS Coordinator USAG Baumholder ACS [email protected] DSN, 485-8188 or CIV, 06783-6-8188

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We can help you cope with your loss and help you understand and apply for benefits and entitlements.

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[email protected] 485-8188

Survivor Outreach Services (SOS)

Basil A. Forrest

SOS Coordinator

USAG Baumholder ACS

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

What Is Survivor Outreach

Services? Building a Better Tomorrow….Today

• Many times after a loved one is lost, there are unresolved

issues or questions that surface months or years later. The

Army, in its dedication to providing support services to its

Surviving Families, created Survivor Outreach Services (SOS)

• SOS connects Survivors with local support services that

include but are not limited to grief counseling, financial

counseling, benefits coordination, support groups, & Garrison

and surrounding area events

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

“ Embrace Survivors and give them reassurance that they are connected to the Army

Family…for as long as they desire.”

SOS Mission

Building a Better Tomorrow….Today

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

Survivor Outreach Services

EligibilityBuilding a Better Tomorrow….Today

• All active duty and retired military personnel & their Family

members, if otherwise eligible for services

• Surviving Family members of military personnel who died while

on active duty, if otherwise eligible for services

• Surviving Army civilian appropriated fund (APF) & non-

appropriated fund (NAF) Family members, if otherwise eligible for

services

• Family members of prisoners of war or personnel missing

in action, if otherwise eligible for services

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

SOS Program Phased Strategy

Building a Better Tomorrow….Today

• Short – Term Assistance (Immediate)

• Provided by the Casualty Assistance Centers (CACs) through the

Casualty Assistance Officers (CAOs)

• Long – Term Assistance (Enduring)

• Provided through Long Term Family Case Management. Depending on

the needs of the Survivor, Families are provided with assistance

pertaining to reports, benefits & other services

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

SOS Program Flow Chart

Building a Better Tomorrow….Today

Casualty Occurs

Casualty Notification Officer (Immediate)

Primary Next of Kin (PNOK) is notified

Casualty Assistance Officer (Immediate)

Survivor Outreach Coordinator (Enduring)

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

• Spouse

• Children

• Parents

• Persons in Loco Parentis

• Siblings

Survivors Defined

Building a Better Tomorrow….Today

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

Types Of Support (1 of 4)

Building a Better Tomorrow….Today

• Benefits Coordinators

• Financial Counselors

• SOS Coordinators

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

Types Of Support (2 of 4)

Building a Better Tomorrow….Today

• Benefits Coordinators

– Provide expertise on local, state & Federal benefits

– Work with Casualty Assistance Officers, providing the Surviving Family

with assistance to understand & apply for their benefits

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

Types Of Support (3 of 4)

Building a Better Tomorrow….Today

• Financial Counselors

– Provide assistance to Surviving Families through investment & estate

planning education

– Works closely with Benefits Coordinators, Army Long Term Family Case

Management, & legal assistance to address the needs of Surviving

Families

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

Types Of Support (4 of 4)

Building a Better Tomorrow….Today

• Support Coordinators

– Function as the long term support personnel for Survivors

– Facilitate support groups, provide life skills education, and

connect Survivors with counseling resources

– Work closely with Benefits Coordinators, Casualty Assistance Officers, &

Army Long Term Family Case Management to ensure Survivors receive

their necessary services

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

Family Readiness Plan (1 of 2)

Building a Better Tomorrow….Today

• Prepared & Accessible Documentation

– Bills

– DD Form 93

– Financial Account Number & Institution Address

– Passports

– Power of Attorneys

– SGLI

– Wills

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

Family Readiness Plan (2 of 2)

Building a Better Tomorrow….Today

• Prepared & Accessible Documentation

– Child’s Favorite Toys

– Direction to Residence

– Family Members Special Need Requirements

– Medication

– POV Registration

– Schools Attending & POC

– Spoken Language

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

Pitfalls of Being Unprepared

Building a Better Tomorrow….Today

• Additional Stress

• Benefits/Entitlements Delayed

• Communication Difficulties

• Educational Challenges

• Financial Accessibility

• Medical Emergencies

• Travel Restriction

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

• Survivor Outreach Services website: Provides links & information

about all aspects of the Army, Guard & Reserve. Information about Survivor

Outreach Services, Mission & contact information. Has resource column for

related readings pertaining to grief & survival after a loved one has

passed.

• Army Long Term Family Case Management (ALTFCM):Provides long term support for Survivors of Fallen Warriors, counseling,

records information, & other services to assist the Survivors throughout their

involvement with ALTFCM. www.altfcm.army.mil

• My Army Benefits: Benefits that Survivors may receive after the death of

their Soldier. Has a benefits calculator to figure current & future benefits as

well as link to Survivor Information.

Helpful SOS Websites (1 of 2)

Building a Better Tomorrow….Today

www.myarmybenefits.us.army.mil

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

www.myarmyonesource.com/familyprogramsandservices

• Tragedy Assistance Program for Survivors (TAPS). TAPS provides

ongoing emotional help, hope and healing to all who are grieving the

death of a loved one in military service to America, regardless of

relationship to the deceased, geography or circumstance of the death.

TAPS provides peer-based support, crisis care, casualty casework

assistance and grief and trauma resources www.taps.org

• Snowball Express: This website is for children of Fallen Soldiers.

Provides weekend/express getaways for family & children to express

grief and work through their healing with other children who have

similar experiences. Non-profit organization which may fund one round

trip for children of the Fallen to a snowball express experience

www.snowballexpress.org

Helpful SOS Websites (2 of 2)

Building a Better Tomorrow….Today

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

• SOS Coordinator

Basil A. Forrest 485-8188 or 06783-6-8188

[email protected]

• Financial Counselor

Mary S. Johnston @ 485-8188 or 06783-6-8188

[email protected]

• Benefits Coordinator

Jodi Motszko@ 379-8610 or 06202-80-8610

[email protected]

Contact Information

Building a Better Tomorrow….Today

[email protected] DSN, 485-8188 or CIV, 06783-6-8188

• Questions?

Questions

Building a Better Tomorrow….Today

[email protected] DSN, 485-8188 or CIV, 06783-6-8188