surviving and thriving at the top: current challenges for ceos

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Workshops AM8: Surviving and thriving at the top: current challenges for CEOs Martin Farrell, ACEVO Richard Chapman, Consultant, ACEVO

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The presentation was a workshop at Evolve 2014: the annual event for the voluntary sector in London on Monday 16 June 2014. This presentation was chaired by Martin Farrell (ACEVO) and Richard Chapman (ACEVO). Find out more about the Evolve Conference from NCVO: http://www.ncvo.org.uk/training-and-events/evolve-conference Find out more about the work NCVO does around funding: http://www.ncvo.org.uk/practical-support/funding

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Page 1: Surviving and thriving at the top: current challenges for CEOs

Wo

rks

ho

ps AM8: Surviving and thriving at the top:

current challenges for CEOs

Martin Farrell, ACEVO

Richard Chapman, Consultant, ACEVO

Page 2: Surviving and thriving at the top: current challenges for CEOs

Surviving and thriving

• … staying sane and thriving … common leadership issues … good leadership matters… board that understands its role … practical workshop … chief executive, chair and board relationships …

Page 3: Surviving and thriving at the top: current challenges for CEOs

Surviving and thriving

• … staying sane and thriving … common leadership issues … good leadership matters… board that understands its role … practical workshop … chief executive, chair and board relationships …

• … prevent a breakdown in relationships … lead when a crisis occurs ... leadership qualities …don’t waste a good crisis

Page 4: Surviving and thriving at the top: current challenges for CEOs

Surviving and thriving

• … staying sane and thriving … common leadership issues … good leadership matters… board that understands its role … practical workshop … chief executive, chair and board relationships …

• … prevent a breakdown in relationships … lead when a crisis occurs ... leadership qualities …don’t waste a good crisis

• … your mission not only survives but thrives.

Page 5: Surviving and thriving at the top: current challenges for CEOs

By the end of this session …

• What you could and will do to prevent a breakdown in your chief executive, chair, board and other significant relationships

• How you can lead to prevent a crisis and lead if you’re in one

Page 6: Surviving and thriving at the top: current challenges for CEOs

By the end of this session …

• What you could and will do to prevent a breakdown in your chief executive, chair, board and other significant relationships

• How you can lead to prevent a crisis and lead if you’re in one

Page 7: Surviving and thriving at the top: current challenges for CEOs

Surviving and thriving Arriving

1 Some assumptions

2 My significant professional relationships

3 What have CEOs in crisis said?

4 What could I do to prevent a breakdown in my significant professional relationships?

5 Before and during crisis leadership qualities

6 What will I do

Leaving

Page 8: Surviving and thriving at the top: current challenges for CEOs

The times …

they are a changin’

Page 9: Surviving and thriving at the top: current challenges for CEOs

The times …

they are a changin’

So get used to it

Page 10: Surviving and thriving at the top: current challenges for CEOs
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Page 15: Surviving and thriving at the top: current challenges for CEOs

Suffering and struggle …

• … is part of the human condition

• … comes from what has happened before

• … can be changed …

• … by how we respond to it

Page 16: Surviving and thriving at the top: current challenges for CEOs

A few words … • .. to describe your relationship with your

(professional) significant others

• Pairs with your real significant others if they’re here

and you both feel safe and OK to do so

Or someone who you do not know but think you would be happy to work with

Page 17: Surviving and thriving at the top: current challenges for CEOs
Page 18: Surviving and thriving at the top: current challenges for CEOs

What your fellow CEOs have said

Support of understanding close friends/partner

Meditation, practicing Yogic principles

Have diverse interests and other things to focus on.

Pets …

Page 19: Surviving and thriving at the top: current challenges for CEOs

What your fellow CEOs have said

Know your truth, know what actually happened, what you did and didn't do

Invite honest comment from others about what happened and your part in it

See what's happening now in context of what has gone before.

Recover in the way you want for as long as you need

When you've recovered enough, do something. Take action.

Page 20: Surviving and thriving at the top: current challenges for CEOs

What your fellow CEOs have said

Give to other people for free

Know it can happen to you

Drink less caffeine

Go for a run and take exercise you can enjoy at least bit (fresh air’s good for you)

Page 21: Surviving and thriving at the top: current challenges for CEOs

What your fellow CEOs have said Locate and use factual information and get practical

support - is critical to surviving

So getting some 'on tap' emotional support - vital

Find opportunities to support others - a healing activity do some good, personal growth could come out of an awful experience.

Working out what nourishes you and giving some time to that

Be kind to yourself (so easy to blame yourself but remember that the roots of relationship breakdown are rarely one-sided

Thing what you would do and say to help a good friend in that situation, and apply it to yourself

Page 22: Surviving and thriving at the top: current challenges for CEOs

What your fellow CEOs have said

Think about how committed you are to the cause (have you put your heart and soul into it as founder

or is it a job you feel good about but know you could feel

good about other jobs too)

Know that one day you will look back … and see it as a time in your life

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Think about words and actions such as

If it difficult- choose talking not email

Don’t ‘reply all’ to painful mail .. start new

Honour the past

Hold and state the vision

Have integrity – be consistent

Say only what you know to be true and believe will be helpful

Be consistently respectful

Page 27: Surviving and thriving at the top: current challenges for CEOs

Intention … words .. actionsThey’re all yours … you choose

Page 28: Surviving and thriving at the top: current challenges for CEOs

Intention … words .. actionsThey’re all yours … you choose

• What habitual way of responding could you change …

• To (further?) improve your relationship with your significant professional others

Page 29: Surviving and thriving at the top: current challenges for CEOs

Intention … words .. actionsThey’re all yours … you choose

• What habitual way of responding could you change …

• To (further?) improve your relationship with your significant professional others

Page 30: Surviving and thriving at the top: current challenges for CEOs

What could you do …

to prevent a breakdown in your significant professional relationships and getting into an internally generated preventable crisis?

Page 31: Surviving and thriving at the top: current challenges for CEOs

Some leadership qualities and practices

that may help to avoid a crisis and be of help during a crisis

Which are the ones

which take you into

your learning zone?

Page 32: Surviving and thriving at the top: current challenges for CEOs

What will you do …

to prevent a breakdown in your significant professional relationships and getting into an internally generated preventable crisis?

to prepare yourself to lead out of in a externally generated crisis

Page 33: Surviving and thriving at the top: current challenges for CEOs

Building National Resilience to Global Risks

World Economic Forum report 2013

• Systemic shocks … catastrophic events … increasingly interdependent and hyperconnected world … ripple effect on others.

• Ability to withstand, adapt and recover from shocks is becoming more critical.

• Global risks ... no country alone can prevent their occurrence.

Page 34: Surviving and thriving at the top: current challenges for CEOs

Risks

• Preventable risks, such as breakdowns in processes and human error

• Strategic risks, which are undertaken voluntarily after weighing them against the potential rewards

• External risks, which are beyond one’s capacity to influence or control

Page 35: Surviving and thriving at the top: current challenges for CEOs

Resilience - World Economic Forum

Robustness, Redundancy and Resourcefulness

design into the system … build inherent resilience capabilities

+

Response and Recovery

Page 36: Surviving and thriving at the top: current challenges for CEOs

http://reports.weforum.org/global-risks-2013

… special report on national resilience

www.get2thepoint.org/g2p/services-coaching-through-crisis.php

Page 37: Surviving and thriving at the top: current challenges for CEOs

Is there a next action?

(Tell someone …)

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Evolve 2014