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Survey Results The TYO uses online surveys to gather feedback and input from its parents, students, and audience members. Through these surveys the TYO collects both qualitative and quantitative data to help make beneficial changes to its programs and concerts. Data and comments from the surveys identified several areas for change that will be addressed during the 2015-2016 season including: Shortening the length of the traditional concerts Creating a separate Chamber Ensemble Concert Making tickets more affordable to TYO families Pushing the start time of TYO rehearsals back to 2:00pm instead of 1:30pm Survey’s included in this packet: Audience Surveys o Fall Concert | November, 2014 o Fiesta! An Evening of Latin American Music | February, 2015 o Spring Concert | May 2015 Parent/Student Surveys o Potential Time Change

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Survey Results

The TYO uses online surveys to gather feedback and input from its parents, students, and audience members. Through these surveys the TYO collects both qualitative and quantitative data to help make beneficial changes to its programs and concerts. Data and comments from the surveys identified several areas for change that will be addressed during the 2015-2016 season including:

• Shortening the length of the traditional concerts • Creating a separate Chamber Ensemble Concert • Making tickets more affordable to TYO families • Pushing the start time of TYO rehearsals back to 2:00pm instead of 1:30pm

Survey’s included in this packet:

• Audience Surveys o Fall Concert | November, 2014 o Fiesta! An Evening of Latin American Music | February, 2015 o Spring Concert | May 2015

• Parent/Student Surveys o Potential Time Change

Constant Contact Survey ResultsSurvey Name: 2014 Fall Concert Audience Survey

Response Status: Partial & Completed

Filter: None

5/28/2015 7:45 PM EDT

Please rate the following aspects of the 2014 Fall Concert on the scale below. If you have any

suggestions for the Fall Concert, please provide them in the comment space below. 1 = Strongly Agree, 2 = Agree, 3 = Neutral, 4 = Disagree, 5 = Strongly Disagree

Answer 1 2 3 4 5Number of

Response(s)RatingScore*

The length of the concertwas appropriate.

31 1.5

The format of the concertwas appropriate.

31 1.5

I would attend the FallConcert in the future.

31 1.4

Opperman Music Hall wasan appropriate venue for theFall Concert.

31 1.3

The ticket purchasingexperience was easy.

31 1.3

The ticket price wasreasonable.

31 1.4

It was easy to findinformation about how toattend the concert.

31 1.5

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

Page 1

How did you hear about the TYO Fall Concert? (You may select multiple answers)

Answer 0% 100%Number of

Response(s)Response

RatioI am or my child is a memberof the TYO

29 93.5 %

From a TYO student, parent,or board member

3 9.6 %

On the TYO website 4 12.9 %

Tallahassee Democrat'sLimelight Event Calendar

2 6.4 %

COCA's More Than YouThought calendar listing orweekly e-mail

1 3.2 %

TYO Fall Concert Poster 0 0.0 %

Other 0 0.0 %

Totals 31 100%

How many family, friends, and guests attended the Fall Concert with you? If these guest live outside of

Leon County, please provide their zip codes in the comment section to help the TYO with future grant

proposals.

Answer 0% 100%Number of

Response(s)Response

Ratio0 4 12.9 %

1 5 16.1 %

2 7 22.5 %

3 9 29.0 %

4 4 12.9 %

5 0 0.0 %

6 0 0.0 %

7 0 0.0 %

8 2 6.4 %

9 0 0.0 %

10 or more 0 0.0 %

No Response(s) 0 0.0 %

Totals 31 100%

Page 2

For how many people in your party was the Fall Concert their first TYO Concert or Event? (Please

include yourself)

Answer 0% 100%Number of

Response(s)Response

Ratio0 21 67.7 %

1 2 6.4 %

2 4 12.9 %

3 2 6.4 %

4 1 3.2 %

5 1 3.2 %

6 0 0.0 %

7 0 0.0 %

8 0 0.0 %

9 0 0.0 %

10 or more 0 0.0 %

No Response(s) 0 0.0 %

Totals 31 100%

If you are from outside Leon County, or if you had out of town guests who attended the concert with you,

please select one or more of the following.

Answer 0% 100%Number of

Response(s)Response

RatioI/they drove in for the day. 3 10.3 %

I/they stayed at a hotel. 2 6.8 %

I stayed at a friendshome/My guests stayed atmy home.

3 10.3 %

I am from Leon County, andI did not have any out oftown guests.

23 79.3 %

Totals 29 100%

Did you and your family go out to eat before/after the concert? If yes, please provide where in the

comment section.

Answer 0% 100%Number of

Response(s)Response

RatioYes 17 54.8 %

No 13 41.9 %

No Response(s) 1 3.2 %

Totals 31 100%

Page 3

Constant Contact Survey ResultsSurvey Name: 2015 Benefit Concert Audience Survey

Response Status: Partial & Completed

Filter: None

5/28/2015 7:44 PM EDT

Please rate the following aspects of Fiesta! on the scale below. If you have any suggestions for future

concerts, please provide them in the comment space below. 1 = Strongly Agree, 2 = Agree, 3 = Neutral, 4 = Disagree, 5 = Strongly Disagree

Answer 1 2 3 4 5Number of

Response(s)RatingScore*

The length of the concertwas appropriate.

54 3.7

The format of the concertwas appropriate.

54 2.6

I would attend TYO Concertsin the future.

54 1.5

Ruby Diamond Concert Hallwas an appropriate venuefor Fiesta!

54 1.2

The ticket purchasingexperience was easy.

54 1.4

The ticket price wasreasonable.

54 1.9

It was easy to findinformation about how toattend the concert.

54 1.7

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

Page 1

How did you hear about the TYO's Fiesta Concert? (You may select multiple answers)

Answer 0% 100%Number of

Response(s)Response

RatioI am or my child is a memberof the TYO

41 75.9 %

From a TYO student, parent,or board member

15 27.7 %

On the TYO website 14 25.9 %

Tallahassee Democrat'sLimelight Event Calendar

8 14.8 %

TallahasseeDemocrat/COCA's spotlighton Tango Sur

6 11.1 %

Tallahassee DemocratChronicle Article

4 7.4 %

COCA's More Than YouThought calendar listing orweekly e-mail

4 7.4 %

COCA's Social MediaPostings

3 5.5 %

Tally Connection WebCalendar or Social MediaPostings

2 3.7 %

TYO Fiesta! Concert Poster 9 16.6 %

Ticket Vouchers distributedby Organization or SchoolMusic Teacher

6 11.1 %

From one of the GuestArtists (Marcía Porter, TangoSur, or a TSO Member)

2 3.7 %

Other 2 3.7 %

Totals 54 100%

How many family, friends, and guests attended Fiesta! with you? If these guest live outside of Leon

County, please provide their zip codes in the comment section to help the TYO with future grant

proposals.

Answer 0% 100%Number of

Response(s)Response

Ratio0 8 14.8 %

1 12 22.2 %

2 10 18.5 %

3 7 12.9 %

4 8 14.8 %

5 6 11.1 %

6 1 1.8 %

7 1 1.8 %

8 0 0.0 %

9 0 0.0 %

10 or more 1 1.8 %

No Response(s) 0 0.0 %

Totals 54 100%

Page 2

For how many people in your party was the Fiesta! their first TYO Concert or Event? (Please include

yourself)

Answer 0% 100%Number of

Response(s)Response

Ratio0 38 70.3 %

1 3 5.5 %

2 6 11.1 %

3 5 9.2 %

4 0 0.0 %

5 1 1.8 %

6 0 0.0 %

7 0 0.0 %

8 0 0.0 %

9 0 0.0 %

10 or more 1 1.8 %

No Response(s) 0 0.0 %

Totals 54 100%

If you are from outside Leon County, or if you had out of town guests who attended the concert with you,

please select one or more of the following.

Answer 0% 100%Number of

Response(s)Response

RatioI/they drove in for the day. 5 9.4 %

I/they stayed at a hotel. 3 5.6 %

I stayed at a friendshome/My guests stayed atmy home.

3 5.6 %

I am from Leon County, andI did not have any out oftown guests.

42 79.2 %

Totals 53 100%

Did you purchase food from the available food trucks in the traffic circle before the concert? 

Answer 0% 100%Number of

Response(s)Response

RatioYes 16 29.6 %

No 38 70.3 %

No Response(s) 0 0.0 %

Totals 54 100%

Page 3

If you dined at a food truck, please rate your experience on the scale below.1 = Very Positive, 2 = Positive, 3 = Neutral, 4 = Negative, 5 = Very Negative

1 2 3 4 5Number of

Response(s)RatingScore*

18 2.4

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

If you did not purchase food from the food trucks, did you and your family go out to eat before/after the

concert? If yes, please provide where in the comment section.

Answer 0% 100%Number of

Response(s)Response

RatioYes 16 29.6 %

No 38 70.3 %

No Response(s) 0 0.0 %

Totals 54 100%

Should the TYO schedule food trucks to be present for future concerts and events?

Answer 0% 100%Number of

Response(s)Response

RatioYes 42 77.7 %

No 12 22.2 %

No Response(s) 0 0.0 %

Totals 54 100%

Page 4

Constant Contact Survey ResultsSurvey Name: 2015 Spring Concert Audience Survey

Response Status: Partial & Completed

Filter: None

5/28/2015 7:43 PM EDT

Please rate the following aspects of the Spring Concert on the scale below. If you have any suggestions

for future concerts, please provide them in the comment space below. 1 = Strongly Agree, 2 = Agree, 3 = Neutral, 4 = Disagree, 5 = Strongly Disagree

Answer 1 2 3 4 5Number of

Response(s)RatingScore*

The length of the concertwas appropriate.

37 2.7

The format of the concertwas appropriate.

37 2.0

I would attend TYO Concertsin the future.

37 1.5

Ruby Diamond Concert Hallwas an appropriate venuefor the Spring Concert

37 1.1

The ticket purchasingexperience was easy.

37 1.4

The ticket price wasreasonable.

37 1.4

It was easy to findinformation about how toattend the concert.

37 1.4

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

Page 1

How did you hear about the TYO's Spring Concert? (You may select multiple answers)

Answer 0% 100%Number of

Response(s)Response

RatioI am or my child is a memberof the TYO

30 81.0 %

From a TYO student, parent,or board member

7 18.9 %

On the TYO website 9 24.3 %

Tallahassee Democrat'sLimelight Event Calendar

1 2.7 %

COCA's More Than YouThought calendar listing orweekly e-mail

2 5.4 %

COCA's Social MediaPostings

2 5.4 %

Tally Connection WebCalendar or Social MediaPostings

0 0.0 %

TYO Spring Concert Poster 5 13.5 %

Ticket Vouchers distributedby Organization or MusicTeacher

2 5.4 %

TYO Social Media Postings 5 13.5 %

From The Tallahassee Ballet 1 2.7 %

Other 1 2.7 %

Totals 37 100%

How many family, friends, and guests attended the Spring concert with you? If these guest live outside

of Leon County, please provide their zip codes in the comment section to help the TYO with future grant

proposals.

Answer 0% 100%Number of

Response(s)Response

Ratio0 3 8.1 %

1 4 10.8 %

2 10 27.0 %

3 3 8.1 %

4 8 21.6 %

5 5 13.5 %

6 3 8.1 %

7 0 0.0 %

8 1 2.7 %

9 0 0.0 %

10 or more 0 0.0 %

No Response(s) 0 0.0 %

Totals 37 100%

Page 2

For how many people in your party was the Spring Concert their first TYO Concert or Event? (Please

include yourself)

Answer 0% 100%Number of

Response(s)Response

Ratio0 26 70.2 %

1 2 5.4 %

2 4 10.8 %

3 3 8.1 %

4 1 2.7 %

5 0 0.0 %

6 1 2.7 %

7 0 0.0 %

8 0 0.0 %

9 0 0.0 %

10 or more 0 0.0 %

No Response(s) 0 0.0 %

Totals 37 100%

If you are from outside Leon County, or if you had out of town guests who attended the concert with you,

please select one or more of the following.

Answer 0% 100%Number of

Response(s)Response

RatioI/they drove in for the day. 3 8.3 %

I/they stayed at a hotel. 1 2.7 %

I stayed at a friendshome/My guests stayed atmy home.

3 8.3 %

I am from Leon County, andI did not have any out oftown guests.

29 80.5 %

Totals 36 100%

Did you and your family go out to eat before/after the concert? If yes, please provide where in the

comment section.

Answer 0% 100%Number of

Response(s)Response

RatioYes 18 48.6 %

No 19 51.3 %

No Response(s) 0 0.0 %

Totals 37 100%

Page 3

Constant Contact Survey ResultsSurvey Name: TYO Time Change 2016-2017

Response Status: Partial & Completed

Filter: None

5/28/2015 7:45 PM EDT

 The TYO Staff and Directors are considering moving the start time of TYO Rehearsals back 30 minutes

in an effort to help families arrive to rehearsals on time without rushing from Sunday morning

plans. Symphony, Chamber and Intermezzo would start at 2:00pmOrchestra Fundamentals at

3:00pmFiddlers at 3:40Acoustic ensemble 4:10Smaller Chamber Ensembles 12:30 or 12:45 (Individual

ensemble start time determined by ensemble coach and members)What ensembles do you or your

family members participate in?

Answer 0% 100%Number of

Response(s)Response

RatioSymphony Orchestra 22 57.8 %

Chamber Orchestra 11 28.9 %

Intermezzo Strings 7 18.4 %

Orchestra Fundamentals 1 2.6 %

Tallahassee Fiddlers 4 10.5 %

Acoustic Ensemble 4 10.5 %

Small Chamber Ensemble 6 15.7 %

Totals 38 100%

Page 1

How would the start time change affect your family?

Answer 0% 100%Number of

Response(s)Response

RatioThis change wouldPOSITIVELY affect me andmy family.

23 58.9 %

This change wouldNEGATIVELY affect me andmy family.

9 23.0 %

This change would NOTaffect me and my family.

7 17.9 %

No Response(s) 0 0.0 %

Totals 39 100%

Do you know anyone who would reconsider joining the TYO if the time was changed?

Answer 0% 100%Number of

Response(s)Response

RatioYes, they would be moreinterested in joining.

6 15.3 %

Yes, they would probably notjoin if it started later.

2 5.1 %

No. 26 66.6 %

No Response(s) 5 12.8 %

Totals 39 100%

Page 2