Caterpillar Confidential: Non-Confidential

Caterpillar Confidential: Non-Confidential

Supplier Login Redirect Troubleshooting

Background: Supplier Connect and Global Directory Services are currently running a campaign for all

Suppliers to be able to view and acknowledge the new Supplier Code of Conduct.

Issue: If you are stuck at the redirecting page (screenshot below) you may need to update your browser

settings to acknowledge the cat.com domain as trusted sites.

Steps to Fix:

1. In Internet Explorer, navigate to Internet Options

Caterpillar Confidential: Non-Confidential

Caterpillar Confidential: Non-Confidential

2. Click the Security Tab, Select Trusted Sites, and then click the Sites Button. Add the following

domain: *.cat.com

3. Close the Trusted Sites dialog and select ‘OK’ on the Internet Options display. Refresh the page

or try to login again after the settings have been changed.

Please contact SupplierConnect@cat.com if you are still experiencing issues.