sunrise omni-channel case studies · 2014-12-12 · sunrise omni-channel platform •what is...

Eric Casado, Founder and Managing DirectorWincor Nixdorf European partner conference, Prague, 29 October 2014

Sunrise Omni-channel Case studies

Sunrise company background

• Pioneers in pure cloud solutions:

1998: Cloud based Content management.

2002: B2C web shops.With high volume Critical sites , Intetgration of multiple warehouses. (HP worldwide campaign mysoftwarechoice).

2005: Web shop generator 5 steps wizard for Banking sector. (Dexia Bank Business clicks).

2006: B2B2C Multi channel platform, Integrated Web shops and Logistics. (Allied Vintners International).

2006: Cloud based Supplier contract management and negotiations . (Brico group) National award granted.

2007: First generation of ePOS totally cloud based and Integrated with the platform. (Het Wijnhuis )

2009: Integrated Rebate managements in Supplier contract management (Maxeda group)

2010: Enterprise eShop platform. (Home-shopper.nl)

2012: Subscription model for automatic billing, Integrated with CRM. (European Data comm)

2013: Sunrise Version 9 released. Including off –line storage for POS.SAP Certification

2014: CCV EFT Payment certification. First Cloud based certification in Europe!

2015 and beyond.... ( I can’t tell you know but news ideas are already in the kitchen for Sunrise V10 ;-)

Sept 2014 © Sunrise 2Sunrise Solutions

Sunrise References

3Sept 2014 © Sunrise Sunrise Solutions

Sunrise Partners

4Sept 2014 © Sunrise Sunrise Solutions

Sunrise omni-channel platform

• What is omni-channel?Is the use of a variety of channels in a customers shopping experience including research before a purchase.

Such channels include: retail stores, online stores, mobile stores, mobile app stores, telephone sales and any other method of transacting with a customer. Transacting includes browsing, buying, returning as well as pre and post sale service. (Source: wikipedia).


Sunrise omni-channel

• But... In reality is not that simple...To enable omni-channel companies need to organize different solutions that potentially can become isolated islands, and a lot of investments and efforts are needed to “Integrate” them...


eKIoskLogistics

POS

eSHOPCRM

Loyalty

Social Media

Sunrise customer centric

• Sunrise focus is in the connected customer...


• With a single platform for the retailer...

Sunrise: one integrated platform


EnterpriseResource Planning

Contract management

Supplier management

Rebate management

“Bricks”ePos

“Clicks”eShop + eKiosk

Product &Content

management

Inventorymanagement

Customer relationship

management

Reporting & Business

Intelligence

Logistics & Fulfilment

Sunrise retail in sync

• Harmony in retailers Clicks & Bricks sales channels...


Sunrise Supply Chain

Sept 2014 © Sunrise Sunrise Solutions 10

Case Study: Felix de Markt• Import and wholeseller of food products.

• Selling via web shop for B2B channels using Sunrise eSHOP.

• Selling via physical shop using Sunrise ePOS.

• Integrated logistics and drop shipments from the ePOS.

• Real time stock available in the ePOS.


Felix de Markt


Case Study: Het Wijnhuis• Import and wholeseller and retasiler of wines.

• Selling via web shop for B2B channels and B2C customers using Sunrise eSHOP.

• Selling via physical shop using Sunrise ePOS.

• Integrated logistics and drop shipments from the ePOS.

• Real time stock available in the ePOS.


Het Wijnhuis


ePos Architecture


Web/ApplicationServer

DatabaseServer

http://dwskassa.nl

Backup &Replication

Windows Application Server (.NET, C#)

Linux DB Server (MySQL & others)

The Sunrise ePos only requires a recent web

browser

Servers replicated in multiple data

centers

Sunrise ServerIP Address

Yourdomain name

http://mysunrise.eu/

ePos

• Architecture

• Basket

• Offline mode

(indexdb)

• Prices and discounts

• Dashboard

• Real time stock

• Integrated CRM

• Drop shipments


Certified EFT cloud integration


Sunrise PayConnect service

Sunrise IT infrastructureSunrise ePOS

PayConnecttable : Read new paymentrequest and update payment status.

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Initiate/Process payment with correct terminal. Retrieve payment status : (paymentsuccesfull, no sufficiant balance, card rejected, etc).

CCV POS (1) Vx820192.168.1.20Port range 4100-4102



PUBLIC INTERNET

Shop router withdynamic IP range

Port forwarded

Sunrise Router

SSL3

C-tapTCP xml

C-TAPO.P.I XML

C-TAP

O.P.I XML O.P.I XML

ConclusionSunrise® supports you to• Streamline your operations• Reduce your costs• Gain improved business-wide performance visibility• Capitalize on revenue opportunities• Sustain a low total cost of ownership• Achieve a fast return on your investment

Sunrise® is• A future proof Social Extended Enterprise Platform• A World Class Mission Critical Enterprise Application• A Pure Cloud based Solution• Delivered as SaaS on IaaS• Simple, Scalable & Sexy• Safe, Secure & Sustainable

Used by Large International Reference Customersfor 10+ years!

Sunrise Solutions 18Sept 2014 © Sunrise

QUESTIONS ?

Thank you!

We are looking for partners to join forces.Together and with good spirit… we will increase our success stories…

Please visit us in www.mysunrise.euOr email me: [email protected]


http://www.mysunrise.eu/

mailto:[email protected]

sunrise omni-channel case studies · 2014-12-12 · sunrise omni-channel platform •what is...

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