StudentSuccessUpdatesEricJ.Moschella,PhD.

AssociateProvostStudentSuccessUniversityofMassachusetts,Amherst

1/11/18

DefiningStudentSuccessforUMass

Fromrecruitmenttograduation,faculty,staffandstudentsworktogether,withintheframeworkofthelearninganddevelopmentprocess,toadvancetheacademic,interpersonalandco-curricularskilldevelopmentofourstudentsastheyprogressthroughthestudentlifecycle.

Mission:

CreateandsupportaunifiedstrategyforstudentsuccessattheUniversityofMassachusettsAmherstthatincreasesstudentretention,supportstimelyprogresstodegree,andincreasesgraduationratesandpost-graduationoutcomes.Throughtheadvancementofhighimpactpractices,collaborativecampuspartnerships,andthesupportofholisticstudentlearninganddevelopmentwesupportstudentsfromorientationtogradautionandbeyond.

WhatDoesStudentSuccessinCollegeLookLike?Student:

• Settingandattaininggoals• Keeping-upwithpersonalwellness/balance• Strongconnectionstocampus• Engaginginandassigningmeaningtocoursework• Activeplanningandexplorationwithacademicandcareeradvisors• Gettinginvolved• Masteryofcoursematerialandthelearningprocess• Askingforhelpwhenneeded

UMass:

• Retention• Timelyprogresstodegree• Graduation• Strongpost-graduationoutcomes• Top20Status

WhyallthetalkaboutStudentSuccess?1. TuitionRevenue2. Graduation,Retention,

andPersistence3. AcademicProgressand

Performance4. SpecialPopulations5. StudentExperience6. StaffProductivity

*EducationAdvisoryBoard(2017)“RedefiningStudentSuccess”

StrategicPrioritiesfor2018:1. CommunicatingSuccess2. AcademicEarlyAlert3. FirstGenerationStudentSuccess4. AdvisingTechnologyand

Workflow5. CareerPreparationand

Engagement6. StudentFinancialConcerns7. StudentTransitiontoCollege8. Post-SophomoreYearRetention

CommunicatingSuccessSuccess@UMASS newslettter:-“Acompilationofsuccessstories,bestpractices,usefuldata,andcreativethinking… thenewsletterisavirtualspaceforsharingourcollectiveexpertise”

Success@UMASS Website:-TellthestoryofsuccessatUMASS-Centralrepositoryofinformationandresources-StudentandStafffacingcomponents

AcademicEarlyAlert

• Identifyingstudentswhoareexhibitingearlyindicatorsofacademicdifficultly• Providesupportbeforeanegativeconsequenceisexperienced• Courses:BIOL151,CHEM261,CHEM262,MATH127,MATH131• Goals:

üConnectstudents with appropriate skilldevelopment and Universitynavigationtools.

üDecrease performance gaps.

FirstGenerationStudentSuccess• Twoworkinggroups

1. Identifyingneedsandexistingsupports

2. Developingstrategicapproachandmessaging

• Identified:• Over20existingprograms• 26officesoncampusforpotentialcollaboration• 30+differentkindsofdataneeded• Intersectionality

AdvisingTechnologyandWorkflow

• Implementationofacentraladvisinganalyticsandworkflowtool- EABCAMPUS• Schedulingandtracking• Analyticsandreporting• Communication acrossunits• PhaseIcompleted

• Centraladvisingofficesanddepartmentaloffices

• PhaseII• Facultyadvisors• StudentServiceunits

CareerPreparationandEngagement• Engagementandoutcomes• Improveservicedeliveryacrossunits• Improvestudentpreparation• Morecampusrecruitment

• Employerrelations• Internshipandcoopplacement

• Betterassessment• Internshiptrackinganddocumentation

• Post-graduationoutcomes:NACEguidelinesforassessment

StudentFinancialConcerns

• FinancialLiteracy1. SAMbassadors-

studentfacing2. StaffTraining:For

staff/advisorsonhowtoworkwithstudents

• SeniorCompletionCommitteeHelpingstudentscrossthefinishlineinthefaceoffinancialconcerns

StudentTransitiontoCollege

NewRAPSforFall‘18• Transfer:inMcNamara• Pioneers:1stgenBioMajorsinJames• AnimalScienceEquineScienceinnortheastarea

Seminars:• Pilotedcommoncontent

StudentSuccessPlanners• Revisingfornextyear• Coordinatingcontentwithmultiplecampuspartners

Post-SophomoreYearRetentionLaunchedtargetedadvisingcampaigns:• Re-enrollment

CNSpilotofintegratedeffortstoretain2ndyearstudents:• Welcomeback• Halfwaythere• Careerdevelopmentopportunities• CoordinationwithResEd.Onmessaging/content

www.umass.edu/oir 3/17/2017

Fall 2010 Retention Detail

Residency Last Known Status at UMassFirst-Year to Sophomore Number % of Total% of Non-

ReturningMean

GPAIn-State Out-of-

State†Invol.

Undecl.Grad ActiveSusp/DismWithdraw

Cohort Total 4,456 100.0% 3.16 3,245 1,211 404 3,407 23 149 877

Returners 3,951 88.7% 3.22 2,943 1,008 341 3,378 20 82 471

Non-Returners 505 11.3% 100.0% 2.56 302 203 63 29 3 67 406

Returned later 57 1.3% 11.3% 2.15 46 11 11 29 3 11 14

Suspended/Dismissed 56 1.3% 11.1% 1.09 37 19 12 - - 56 -

Withdrawn 392 8.8% 77.6% 2.95 219 173 40 - - - 392 Enrolled elsewhere* 339 7.6% 67.1% 3.00 189 150 38 - - - 339 Did not enroll elsewhere 53 1.2% 10.5% 2.53 30 23 2 - - - 53

† Out-of-State includes New England Regional Program participants and international students.* Based on NSC data in fall 2016.

In-State students enrolled elsewhere: UMass Lowell (13), Bridgewater State (10), Middlesex CC (9), Fitchburg State (7), Springfield Tech CC (7),Worcester State (7).

Out-of-state students aenrolled elsewhere: UConn (18), Rutgers (7), SUNY Albany (5), SUNY Fashion IT (4)

Residency Last Known Status at UMassSophomore to Junior Number % of Total% of Non-

ReturningMean

GPAIn-State Out-of-

State†Invol.

Undecl.Grad ActiveSusp/DismWithdraw

Cohort Total (Adjusted#) 3,951 100.0% 3.21 2,943 1,008 341 3,378 20 82 471

Returners 3,620 81.2% 3.24 2,713 907 305 3,340 15 37 228

Non-Returners 331 8.4% 100.0% 2.69 230 101 36 38 5 45 243

Returned later 57 1.4% 17.2% 2.82 41 16 4 38 5 3 11

Suspended/Dismissed 42 1.1% 12.7% 1.60 30 12 3 - - 42 -

Withdrawn 232 5.9% 70.1% 2.86 159 73 29 - - - 232 Enrolled elsewhere* 181 4.6% 54.7% 3.00 118 63 24 - - - 181 Did not enroll elsewhere 51 1.3% 15.4% 2.44 41 10 5 - - - 51

† Out-of-State includes New England Regional Program participants and international students.# Excludes students who were non-returners in a prior year.* Based on NSC data in fall 2016.

In-State students enrolled elsewhere: UMass Boston (14), UMass Lowell (7), Bentley (7), Bridgewater State (5),Framingham State (5)Out-of-state students aenrolled elsewhere: SUNY Albany (4), CUNY Hunter College (3), UConn (3)

Residency Last Known Status at UMassJunior to Senior Number % of Total% of Non-

ReturningMean

GPAIn-State Out-of-

State†Invol.

Undecl.Grad ActiveSusp/DismWithdraw

Cohort Total (Adjusted#) 3,620 100.0% 3.26 2,713 907 305 3,340 15 37 228

Returners 3,434 94.9% 3.27 2,583 851 290 3,277 12 13 132

Non-Returners 186 5.1% 100.0% 2.98 130 56 15 63 3 24 96

Returned later 79 2.2% 42.5% 3.30 52 27 5 63 3 4 9

Suspended/Dismissed 20 0.6% 10.8% 1.79 17 3 2 - - 20 -

Withdrawn 87 2.4% 46.8% 2.64 61 26 8 - - - 87 Enrolled elsewhere* 48 1.3% 25.8% 2.78 36 12 6 - - - 48 Did not enroll elsewhere 39 1.1% 21.0% 2.54 25 14 2 - - - 39

† Out-of-State includes New England Regional Program participants and international students.# Excludes students who were non-returners in a prior year.* Based on NSC data in fall 2016.

In-State students enrolled elsewhere: UMass Boston (3), UMass Lowell (3)

Questions?