stratum consulting_value proposition_2015

© STRATUM HR LLP

STRATUM CONSULTING VALUE PROPOSITION

© STRATUM HR LLP

#STRATUM_CONSULTING #VALUE_PROPOSITION

07. INDUSTRY BENCHMARKED RETENTION STRATEGIES

08. INDUCTION PROGRAM 02. DEFINING BUSINESS OBJECTIVES, CHALLENGES AND STRATEGIES

CONTENTS

01. INTRODUCTION TO MODERN BUSINESS HR IMPLEMENTATION

03. BUSINESS METRIC LINKED PERFORMANCE MANAGEMENT

04. PERFORMANCE MANAGEMENT LINKED TALENT MANAGEMENT

05. INDIVIDUAL DEVELOPMENT PLAN + SUCCESSION PLANNING

06. BUSINESS PROCESS RE-‐ENGINEERING + STANDARD OPERATING PROCEDURES

09. REWARDS + RECOGNITION

10. CULTURE CODE + HANDBOOK

11. COMMUNICATION + TRANSPARENCY

12. EMPLOYER BRANDING

13. ENTERPRISE SOCIAL NETWORK

© STRATUM HR LLP

#STRATUM_CONSULTING #VALUE_PROPOSITION MODERN (BUSINESS) HR IMPLEMENTATION

© STRATUM HR LLP


#FINANCIAL_FOCUS

CORPORATE OBJECTIVES

SOCIAL HR TECHNOLOGY

PROFITABILITY

CUSTOMER DELIGHT

INNOVATION

#CUSTOMER_FOCUS

#INNOVATION_FOCUS

WHAT DOES A MODERN (BUSINESS) HR IMPLEMENTATION INVOLVE? STRATUM CONSULTING’S CORE VALUE PROPOSITION FOUNDED IN 2008, STRATUM CONSULTING WORKS WITH FAST-‐GROWING ORGANIZATIONS TO IMPLEMENT SOCIAL HR TECHNOLOGIES, BUSINESS HR SYSTEMS AND BUSINESS METRICS THAT HELP CREATE A CULTURE WHERE EVERYONE CONTRIBUTES TO PROFITABILITY, CUSTOMER DELIGHT AND INNOVATION. OUR WORK ENSURES THAT WHETHER YOU ARE A FAST-‐G ROW I NG F AM I L Y B U S I N E S S , A M I D -‐ S I Z E PROFESSIONALLY MANAGED COMPANY OR A STARTUP IN BANGALORE, INDORE OR SANGLI, YOU HAVE ACCESS TO THE SAME ESSENTIAL BUSINESS HR TECHNOLOGIES, PROCESSES & METRICS THAT MAJOR CORPORATIONS ACROSS THE GLOBE WOULD HAVE, AT A FRACTION OF THE COST INCURRED BY THEM.

A FEW PORTFOLIO CLIENTS IKEN SOLUTIONS (IIT BOMBAY SINE SPIN-‐OFF, AND FUNDED BY INDIA INNOVATION FUND) COUPON DUNIA (TIMES INTERNET ACQUIRED TECH STARTUP) FOXYMORON (ONE OF THE MOST WELL KNOWN DIGITAL AGENCIES IN INDIA) NIPPO BATTERIES (ONE OF THE LARGEST BATTERY COMPANIES IN INDIA)

SANJEEV AUTO (MAJOR AUTO-‐COMPONENT SUPPLIER WITH FACTORIES IN INDIA & SPAIN)

QUALITY POWER (POWER TRANSFORMERS & REACTORS MANUFACTURER WITH FACTORIES IN INDIA, UK, TURKEY & MEXICO)

OMSOM GROUP (ONE OF THE LARGEST AGRO DISTRIBUTORS IN BOMBAY)

CIL TEXTILES (ONE OF THE LARGEST VALUE-‐ADDED TEXTILE MANUFACTURERS IN MADHYA PRADESH)

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ELEMENTS OF A MODERN (BUSINESS) HR IMPLEMENTATION

ENTERPRISE SOCIAL

NETWORK

EMPLOYER BRANDING

COMMUNICATION +

TRANSPARENCY

CULTURE CODE +

HANDBOOK

INDUCTION PROGRAM

INDIVIDUAL DEVELOPMENT

PLAN

BUSINESS METRIC LINKED

PMS

HOW CAN ORGANIZATION CULTURE BE POSITIVELY

IMPACTED?

REWARDS +

RECOGNITION

BUSINESS PROCESS RE-‐ENGINEERING

+ SOP

TALENT MANAGEMENT

RETENTION STRATEGIES

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FOCUS ON DIFFERENT PERSPECTIVES

InformaIon Capital

Human Capital

Culture Leadership Alignment Teamwork

Price Quality Availability SelecIon Service Partnership Brand

Improve Cost Structure Increase Asset UIlizaIon Enhance Customer Value Expand Revenue OpportuniIes

Long-‐Term Shareholder Value

FINANCIAL

CUSTOMER

PROCESS & INNOVATION

PEOPLE & OD

OrganizaIon Capital

OperaIons Management Processes

-‐ Supply -‐ Produce -‐ Distribute

-‐ Manage Risk

Customer Management Processes

-‐ Select Customers -‐ Acquire New Customers -‐ Retain ExisIng Customers

-‐ Grow Business With Customers

InnovaIon Processes

-‐ IdenIfy New OpportuniIes -‐ Select the R&D Por_olio -‐ Design and Develop

-‐ Launch

Regulatory & Social Processes

-‐ Environment

-‐ Safety & Health -‐ Employment -‐ Community

FuncIonality

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WELL INTEGRATED PROGRAMS FOR MAXIMUM IMPACT

TRAIN*

TEST

GRADE

TRACK

RE-‐TEST AFTER FEW WEEKS

RE-‐GRADE

RE-‐TRAIN*

BUSINESS METRIC LINKED PMS

IDENTIFY TRAINING NEEDS

TALENT MANAGEMENT

IDP +

SUCCESSION PLANNING

TRAIN* TEST GRADE TRACK RE-‐TEST

AFTER FEW WEEKS

RE-‐GRADE RE-‐TRAIN*

INDUCTION PROGRAM FOR NEW JOINEES

* We do not impart hard-‐skill trainings. We coordinate with your trainer to develop training content.

BPR + SOP #STRATUM_CONSULTING #VALUE_PROPOSITION

© STRATUM HR LLP

#STRATUM_CONSULTING #VALUE_PROPOSITION DEFINING BUSINESS OBJECTIVES, CHALLENGES AND STRATEGIES

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DEFINING BUSINESS OBJECTIVES, CHALLENGES AND STRATEGIES

MISSION STATEMENT

SWOT ANALYSIS

VISION STATEMENT

OBJECTIVES

STRATEGIES

*WORK SAMPLES CANNOT BE SHOWN FOR THIS SECTION DUE TO CONFIDENTIALITY

© STRATUM HR LLP

#STRATUM_CONSULTING #VALUE_PROPOSITION BUSINESS METRIC LINKED PERFORMANCE MANAGEMENT

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KRA / KPI Unit of Measure

Target

From To

Guidelines/ IniIaIves/ AcIon Plans

Product quality improvement

Customer complain PPM

2000 500 ►  Improve QC on material suppliers

►  Eliminate Top 10 complaints

►  100% check for top 20% customers


Target

From To


Top 10 complaints eliminaeon

PPM of top 10 complaints

1500 0 ►  Reduceon in dimension variaeon

►  Improvement of post HT metal tolerances


Target

From To


Reduceon in Dimension Variaeon

% Variance from specificaeon

0.05 0.02 ►  Shig level systems for Audit of all jigs and fixtures

►  Improve supervisory skill levels


Target

From To


Product quality improvement

Customer complain PPM

2000 500 ►  Develop IT based data colleceon templates

►  Plan shig schedules to ensure complete audits

►  Train all operators on audit data capture

►  Encourage poka yoke projects

CEO’s KRAs / KPIs

DEPARTMENT HEAD’s KRAs / KPIs

DEPARTMENT MANAGER’s KRAs / KPIs

DEPARTMENT EXECUTIVE’s KRAs / KPIs

SAMPLE | GOAL CASCADING | MANUFACTURING

*EVERY ACTION PLAN TO BE CASCADED SIMILARLY ACROSS DEPARTMENTS

BUSINESS METRIC LINKED GOAL CASCADING

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Target

From To


Quality improvement Customer complaints per month

20 10 ►  Improve QC

►  Eliminate Top 3 common complaints

►  100% check for top 20% customers


Target

From To


Top 3 common complaints eliminaeon

No. of occurences of top 3 common complaints

10 0 ►  Monthly Quality content review on Clients’ Digital media Pages

►  Maintaining master tracker for all client project deadlines


Target

From To


Quality content improvement on clients’ digital media pages

Content pegs approved in 1st go

65% 85% ►  Plan content pegs on weekly basis to avoid last minute scramble and improve quality

►  Work alongwith the creaeve strategy team to guide team members on improving content quality


Target

From To


Weekly Databank Updaeon % improvement in pre-‐defined Content Quality

75% 85% ►  Follow checklist methodology for content improvement basis pre-‐defined norms

►  Alending Client briefing meeengs to update on exiseng brands

CEO’s KRAs / KPIs

DEPARTMENT HEAD’s KRAs / KPIs

DEPARTMENT MANAGER’s KRAs / KPIs

DEPARTMENT EXECUTIVE’s KRAs / KPIs

SAMPLE | GOAL CASCADING | SERVICES

*EVERY ACTION PLAN TO BE CASCADED SIMILARLY ACROSS DEPARTMENTS


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WORK SAMPLE

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#STRATUM_CONSULTING #VALUE_PROPOSITION PERFORMANCE MANAGEMENT LINKED TALENT MANAGEMENT

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IMPROVE IN CURRENT ROLE / RE-‐ASSIGN

IMPROVE IN CURRENT

ROLE

BAD HIRE / REPLACE

IMPROVE IN CURRENT

ROLE

RECONSIDER

NEEDS DEVELOPMENT MEETS EXPECTATIONS EXCEEDS EXPECTATIONS

HIGH

GROWTH

LIMITED

P O T E N T I A L

PREPARE FOR FUTURE

ROLE

P E R F O R M A N C E LOW HIGH

HIGH

9-‐BOX GRID

PERFORMANCE MANAGEMENT LINKED TALENT MANAGEMENT

SCOPE | 9-‐BOX GRID # IDENTIFICATION OF TALENT ACROSS THE ORGANIZATION (ALL LEVELS – JUNIOR, MID, SENIOR) # TALENT MANAGEMENT & DEVELOPMENT # SUCCESSION PLANNING (LEADERSHIP BUILDING)

SUCCESS MEASUREMENT | 9-‐BOX GRID # CRITERIA LISTED CAN BE MODIFIED / ADDED AS PER ORGANIZATIONAL QUALIFICATION CRITERIA. THEY SHOULD IDEALLY BE LINKED TO THE KRA IN THE PMS

# CRITERIA LISTED ARE SUBJECTIVE TO DIFFERENT LEVELS / POSITIONS

IMPLEMENTATION | 9-‐BOX GRID # RATE EMPLOYEES ON THE DEFINED CRITERIA

# % ACHIEVEMENT ON THE CRITERIA WILL HELP IDENTIFY THE EMPLOYEES ON THE 9 BOX TALENT GRID

# FRAME A DEVELOPMENT PLAN FOR IDENTIFIED TALENT OR HIGH POTENTIAL EMPLOYEES

# TRAINING & DEVELOPMENT FOCUS FOR YOUNG & PROMISING RESOURCES

# TRACK Y-‐O-‐Y, THE EMPLOYEE MOVEMENT TOWARDS THE TOP RIGHT QUADRANTS ON THE 9 BOX TALENT GRID

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50% ON THE DEFINED

CRITERIA

75% ON THE DEFINED

CRITERIA

90% ON THE DEFINED

CRITERIA

35% ON THE DEFINED

CRITERIA

60% ON THE DEFINED

CRITERIA

75% ON THE DEFINED

CRITERIA

25% ON THE DEFINED

CRITERIA

35% ON THE DEFINED

CRITERIA

50% ON THE DEFINED

CRITERIA

NEEDS DEVELOPMENT MEETS EXPECTATIONS EXCEEDS EXPECTATIONS

HIGH

GROWTH

LIMITED

P O T E N T I A L


HIGH

BENCHMARKS | 9-‐BOX GRID


© STRATUM HR LLP


75% ON THE DEFINED

CRITERIA

90% ON THE DEFINED

CRITERIA

75% ON THE DEFINED

CRITERIA

P O T E N T I A L


HIGH



HIGH PERFORMANCE ORGANIZATION

WHEN MORE THAN 50% OF THE

EMPLOYEES IN AN ORGANIZATION FALL IN THE TOP

RIGHT QUADRANTS

© STRATUM HR LLP


50% ON THE DEFINED

CRITERIA

60% ON THE DEFINED

CRITERIA

50% ON THE DEFINED

CRITERIA

P O T E N T I A L


HIGH



MEDIUM PERFORMANCE ORGANIZATION


EMPLOYEES IN AN ORGANIZATION FALL IN THE

CENTRE QUADRANTS

© STRATUM HR LLP


35% ON THE DEFINED

CRITERIA

25% ON THE DEFINED

CRITERIA

35% ON THE DEFINED

CRITERIA

P O T E N T I A L


HIGH



LOW PERFORMANCE ORGANIZATION


EMPLOYEES IN AN ORGANIZATION FALL IN THE BOTTOM LEFT QUADRANTS

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#STRATUM_CONSULTING #VALUE_PROPOSITION INDIVIDUAL DEVELOPMENT PLAN + SUCCESSION PLANNING

© STRATUM HR LLP


CURRENT DESIGNATION LEVEL 2

NEXT DESIGNATION LEVEL 3

NEXT TENTATIVE JUMP DATE 12 MONTHS

MILESTONES REMARKS RECOMMENDATIONS POA Q1 Q2 Q3 Q4

LOREM IPSUM XYZ ABC DFG 4 6 6 7





HARD SKILLS

SOFT SKILLS

PROGRESS RATING (/10)

INDIVIDUAL DEVELOPMENT PLAN + SUCCESSION PLANNING

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INDIVIDUAL DEVELOPMENT PLAN + SUCCESSION PLANNING

WORK SAMPLE

© STRATUM HR LLP

#STRATUM_CONSULTING #VALUE_PROPOSITION BUSINESS PROCESS RE-‐ENGINEERING + STANDARD OPERATING PROCEDURES

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BUSINESS PROCESS RE-‐ENGINEERING + STANDARD OPERATING PROCEDURES

WORK SAMPLE | SUPPLY CHAIN RE-‐ENGINEERING

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WORK SAMPLE | SUPPLY CHAIN RE-‐ENGINEERING

BEFORE STRATUM AFTER STRATUM

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WORK SAMPLE | MEDIA SOP

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WORK SAMPLE | MEDIA SOP


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WORK SAMPLE | AGRO TRADING SOP


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#STRATUM_CONSULTING #VALUE_PROPOSITION INDUSTRY BENCHMARKED RETENTION STRATEGIES

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INDUSTRY BENCHMARKED RETENTION STRATEGIES

WORK SAMPLE

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#STRATUM_CONSULTING #VALUE_PROPOSITION INDUCTION PROGRAM

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INDUCTION PROGRAM

WORK SAMPLE

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#STRATUM_CONSULTING #VALUE_PROPOSITION REWARDS + RECOGNITION

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REWARDS + RECOGNITION

WORK SAMPLE