sticking up for yourself and staying safe...sticking up for yourself and staying safe booklet and...

Sticking up for yourself and staying safe

Booklet and DVD

Helping you to stay safe and understand your rights.

Developed in partnership with Surrey Police.

Section 1 - Staying Safe Films

All the films are made with actors - nobody was really abused or hurt.

Section 2 - Hate Crime Films

There are 2 sets of films on the DVD that comes with this booklet.

The ‘Staying Safe’ films will help you think about what you should do in different situations.

The ‘Hate Crime’ films show hate crimes happeningto people and how the Police helped them.

The DVD

Feeling safe

You should feel safe when you are out and about.

You have the right to feel safe.

P

P

Surrey Police will help you if someone is committing a crime against you.

The Surrey Safeguarding Adults Board will help you if people are treating you badly.

Go to page 27 to find out more.

You should feel safe when you are at home.

People will help you stay safe.

You have the right to say no

Always tell people you trust

People should not treat you badly

People should never do these things to you:

Steal your things.

Be nasty or violent to you. Trick you out of your money.

Make you feel scared.

You can say no if people try to make you do things you don’t want to do.

If people don’t stop when you say no this is wrong. You should ask for help.

If something bad happens to you always tell someone you trust.

An advocate can help you speak up. See page 27 for more information.

No

X X

XX

Contents

Page 6 Sticking up for yourself


Pages 7-8 Introduction to Section 1

Pages 9-10 Subject 1 - Staff don’t listen to you

Pages 11-12 Subject 2 - Staff treat you badly

Pages 13-14 Subject 3 - Anti-Social Behaviour

Pages 15-16 Subject 4 - Shops and services

Pages 17-18 Subject 5 - Taking advantage of you

Pages 19-20 Subject 6 - People come to your door

Pages 21-22 Subject 7 - People tricking you (scams)

Page 23 Introduction to Hate Crime

Pages 24-25 The 3 Hate Crime films

Page 26 Surrey Police Easy Read information

Page 27 Organisations who will help you

Page 28 Pegasus Cards and credits

Section 2 - Hate Crime Films

Practice these things:

Saying no to

people.

Making a complaint.

Phoning someone to ask for

help.

Speaking up at

meetings.

It is important to stick up for yourself and not let people take advantage of you.

If people are threatening you it is best to get away from them as soon as possible.

As soon as you are somewhere safe report them to the Police.

Sticking up for yourself

Never put yourself in danger !

We have made films about 7 different subjects.

Watch the films in your group.

There are 3 short films to watch for each subject.

These pages in this booklet have a short summary that explains each film.

You can choose if you want to watch the BSL introductions.


Each film has a British Sign Language (BSL)introduction.

Welcome to our DVD

Do you want to watch the films with the BSL signing introductions?

Yes NoP X

Subject 2 - Staff treat you badly

His support worker wants him to tidy his room but he wants to finish his game.

She shouts at Darren to go to his room.

Darren is sent to his bedroom

Sue’s lunch is taken away from her

Sue says she has done the washing up. She hasn’t done it and it is her turn.

Sue is told to do the washing up or she can’t have her lunch.

Fim A

Jill’s support worker borrows her tablets

She says she uses the same tablets as Jill and has run out of them.

She takes some of Jill’s tablets and says she will replace them later.

Page 11

Film B

Fim C

X

See the Police advice on page 12

Use this booklet with the DVD

• Watch the films and talk about the questions.

• Use this booklet to help you.

You are ready to start:

After each film the DVD pauses on a list of questions.

They have given us advice about what to do if bad things happen to you.

These pages in the booklet show the Police advice.

Staying safe films

Page 10

Your support workers should listen to you and help you.

If people are not listening to you an advocate can help. An advocate is independent and on your side.

They listen to you and make sure your voice is heard.

Find out how to get an advocate on page 27.

Advice from Surrey Police

What to do if it happens to you

Support workers should not be rude.

Tell someone you trust if your support worker behaves badly. You can make a complaint.

You should not have to leave early.

Talk to your manager if staff say you need to go home early because their shift is finishing.

Staff should listen to you.You have a right to have your say at meetings. If you are being ignored ask for help from an advocate. X

X

X

You can then watch the advice the Police give you.

You can talk about these questions in your group.

Questions to talk about in your group

• How was the support worker behaving?

• Is it okay for her to behave like that?

• How would you feel if this happened to you?

• What should you do if this happens to you?

Listen to the Police advice

Surrey Police want you to stay safe

Subject 1 - Staff don’t listen to you

She ignores Anne and talks to her friend on her mobile phone.

She sits in front of the TV. She turns the TV over without asking Anne.

Anne’s support worker is very rude


Staff ignore Vicky at her meeting

Her support worker tells her to ‘be quiet for a minute’ at her meeting.

Vicky tells them that she wants to talk, but they keep on ignoring her.

Film A

Julie is taken home early without being asked

The art group hasn’t finished so it’s not time for Julie to leave.

The support worker takes the brush from Julie’s hand and takes her out.

Film B

Film C

Your support workers should listen to you and help you.

If people are not listening to you an advocate can help. An advocate is independent and on your side.

They listen to you and make sure your voice is heard.

Find out how to get an advocate on page 27.



Support workers should not be rude.

Tell someone you trust if your support worker behaves badly. You can make a complaint.

You should not have to leave early.

Talk to your manager if staff say you need to go home early because their shift is finishing.

Staff should listen to you.You have a right to have your say at meetings. If you are being ignored ask for help from an advocate. X

X

X

Subject 2 - Staff treat you badly

His support worker wants him to tidy his room but he wants to finish his game.

She shouts at Darren to go to his room.

Darren is sent to his bedroom

Sue’s lunch is taken away from her

Sue says she has done the washing up. She hasn’t done it and it is her turn.

Sue is told to do the washing up or she can’t have her lunch.

Fim A

Jill’s support worker borrows her tablets

She says she uses the same tablets as Jill and has run out of them.

She takes some of Jill’s tablets and says she will replace them later.

Film B

Fim C

X


If you are being treated badly this is called abuse - always report abuse.

Abuse is wrong and must be stopped.

You should tell someone you trust and report it to the Surrey Safeguarding Adults Team.

Find out how to report abuse on page 27



You should never be sent to your room.

Staff should not shout at you and cannot send you to your room. This is abuse - report it.

People should not borrow your tablets.

Staff should never ask to borrow your tablets.Say no. This is abuse - report it.

Food should not be taken away from you.Being told you cannot have dinner is wrong. This should never happen even if you do not do your jobs. This is abuse - report it.X

X

X

Subject 3 - Anti-Social Behaviour

The man tells Amy he’s very hungry and has no money to buy breakfast.

He wants her to feel sorry for him.

He says he will pay the money back.

A stranger begs Amy for money

A boy wants Zara to buy cigarettes for him

The boy is too young to smoke so he wants Zara to buy cigarettes for him.

He gives her the money. He says no-one will see and she must do it.

Film A

Drunk teenagers are being nasty to Vicky

The teenagers are shouting at her window and taking photos.

They have been drinking beer and won’t go away.

Film B

Film C


You should feel safe when you are at home and when you are out and about.


Strangers should not ask you for money

Say no and walk away. When you get home report it to the Police. Phone 101.

These teenagers are breaking the law

Stay indoors. Lock your doors and windows. Phone the Police straight away on 999.

People should not do things that make you feel worried or scared. It is important to tell the Police about anti-social behaviour.

The Police will help to stop bad things happening.


It is against the law to buy cigarettes or alcohol for children Say no and walk away. When you get home report it to the Police. Phone 101.X

X

X

Subject 4 - Shops and services

The taxi driver knows he is early but says he is in a rush to get going.

Kevin want to finish the meeting but the driver says he has to go now.

Kevin’s taxi comes early to pick him up

A shop sold Simon a broken picture frame

The man in the shop says Simon must have broken the frame.

Simon asks for his money back. The man says no and asks him to leave.

Film A

The bus driver won’t let Gary on the bus

The bus driver won’t let Gary use his disabled bus pass.

It is 11.30 in the morning and he won’t let Gary on the bus without paying.

Film B

Film C

X


Services like shops, taxi companies and bus companies should treat you fairly.

The Citizens Advice Consumer Service will give you free advice about things like faulty goods and bad services.

Phone: 03454 04 05 06


The taxi driver should wait for youThe taxi driver cannot make you leave early. If he refuses to wait book a taxi from another company and don’t use his company again.

The bus driver is behaving badlyYou should make a complaint to the bus company. Tell them the bus number and date and time it happened.

The shop should replace the broken frameIf a shop sells you something faulty they must replace it or give you your money back.Contact the Citizens Advice service.X

X

X


Subject 5 - Taking advantage of you

Geoff’s neighbour is always borrowing milk from him.

He says he will give Geoff some milk back but he never does.

Geoff’s neighbour always borrows from him

Cath’s friend keeps some of her change

Cath’s friend buys bread and milk from the shop for her.

She keeps £5 of Cath’s change for herself without asking her.

Film A

Claire’s friend charges £20 for a lift home

Claire’s friend offered her a lift home from the social club in his car.

The journey only took 5 minutes but he asked Claire to pay him £20.

Film B

Film C


If someone pretends to be your friend but takes things from you it is a crime.

This is called a mate crime.

Real friends and neighbours will treat you fairly.

Neighbours and friends sometimes borrow things from each other but they should always pay it back.


Your neighbour is taking advantage of you.Say no if your neighbour asks to borrow from you again. If you feel worried or scared tell the Police. Phone 101.

Your friend is stealing your money.He is pretending to help you but is only doingit to get money from you. Tell the Police.Phone 101.

Your friend is stealing your money.This is a crime and it must be stopped. Tell the Police if this happens to you.Phone 101.X

X

X


Subject 6 - People come to your door

He says the books are going cheap.

Helen says she doesn’t want to buy any but he won’t go away. He keeps trying to get her to buy them.

A man wants to sell Helen some talking books

A man tells Linda her roof needs fixing

He says he was driving past and noticed her roof was broken.

He says if she signs the contract today he will give her a good deal.

Film A

A man wants to lend Roger £200

He says he will collect £10 a week from Roger for a year.

This means Roger will have to pay him £520 back.

Film B

Film C


Uninvited traders come to your home when you haven’t asked them to.

Never let them in your home or buy from them.

Phone: 03456 009 009 to get a free sticker pack to put on your front door from Surrey Trading Standards.

The sticker will help keep them away.



Never buy things from someone who knocks on your doorSay no. Close and lock your door. If you feel scared tell the Police. Phone 101.

Never borrow money from someone who knocks on your door.Say no. Close and lock your door. If you feel scared tell the Police. Phone 101.

Never agree to have work done by someone who knocks on your door.Say no. Close and lock your door. If you feel scared tell the Police. Phone 101.X

X

X

Surrey County Council Trading Standards

Surrey Police

Stick this outside your front door

The Consumer Protection from Unfair Trading Regulations 2008

WARNING We do not deal with

uninvited traders

PLEASE LEAVE AND

DO NOT RETURNFailure to do so is a

criminal offence

Subject 7 - People tricking you (scams)

They say they are from his bank.

They want Bill to tell them the numbers on his debit card and his PIN number.

Bill gets a phonecall asking for his bank details

A man says he can get Clive a cheap ipad

He says he needs the money straight away.

He comes back next week, and the week after asking for more money.

Film A

Harry gets an email offering him lots of money

The email asks for Harry’s bank account details.

They say that they will pay the money into his bank account.

Film B

Film C


A scam is when someone tries to trick you and take your money.



Your bank will never ask you for the PIN number of your bank card.Never tell anyone the PIN number of your bank card.

Never reply to scam emails.Never reply to emails from people you don’t know who are offering you money or offering to find you a boyfriend or girlfriend.

Never buy cheap goods from someone who you meet or who comes to your home.They might be stolen or faulty. The person may try to trick more money from you.X

X

X

If a deal sounds too good to be true it is likelyto be a scam.

Always buy from a shop or website that you know.

Never tell anyone your PIN number and never reply to emails offering you money.

Section 2 - Hate crime

A hate crime could be committed against a person for different reasons:

Because they are disabled. Because they are gay.

Because of their ethnicity.

Because of their gender.

Because of their religion.

Surrey Police take hate crime very seriously. They

will act quickly when a hate crime is reported.

A hate crime is when a crime is committed against a person because of who they are.

People who commit a hate crime can get tough punishments in court.

The 3 Hate Crime Films

Frank’s story

These films show crimes happening to a person with a learning disability.

These films are about 10 minutes long.

They show the crime and what happens after.

Watch each film all the way through to see how Surrey Police helped to stop the crime.

Frank enjoys going to his art class at college every week.

At the bus stop some lads start to pick on him and call him names. Frank doesn’t want to tell the Police what happened.

The lads see Frank again and pick on him. Frank is now scaredto leave his home. He then tells the Police what’s happening.

Tim’s story

Tony’s story

If a crime happens to you always tell the Police.Go to page 27 to find out how to contact the Police.

A new neighbour has moved in next door to Tim.

Tim tries to be friendly but the neighbour ignores him. Tim gets nasty letters through his door. He hides them under his sofa.

One day Tim comes home to find graffiti on his door and eggs thrown at his window. He tells the Police what’s happening.

Two men make friends with Tony in his local pub.

When Tony goes to the toilet the men steal his money. Later that week they steal his lunch from him. They also call him racist names and force him to buy them drinks.

Tony is very quiet at his advocacy group. His advocate helps him to tell the Police what’s happening.

hate

Easy Read information

Surrey Police have a lot of Easy Read information on their website.

• www.surrey.police.uk/accessibility

These Easy Read factsheets give you advice about staying safe.

There are factsheets on nine different subjects:

Crime Prevention factsheets

Protecting your home

Easy Read Factsheet

How to protect your home from

burglars.X

This factsheet will give you tips on how to keep your home safe.

Surrey is one of the safest places in England.

The chances of your home being burgled are very low.

Ask your locksmith for locks that meet the latest British Standards.

Fit strong locks on your front and back doors.

• Protecting your home

• Visitors to your home

• Safety when out and about

• Travelling safely

• Mate crime

• Hate crime

• Identity theft

• Internet and phone bullying

• Keeping secrets

Surrey Police

Our Easy Read information and advice booklet:

• How to contact Surrey Police.

• Safer Neighbourhood Police Teams.

• Crime prevention.

• Reporting crime.

• Support and advice.

We are here to help you

The booklet has a lot of useful information about how Surrey Police can help you.

See the back page of this booklet to find out about ‘Pegasus’ contact cards.

Surrey Police booklet

Surrey Police

People who will help you

• Phone 101 to talk to the Police.

• Phone 999 in an emergency.

For more advice visit the Surrey Police website: www.surrey.police.uk

An advocate will make sure people listen to you.

Surrey Safeguarding Adults Board

• Report abuse by phoning 0300 200 1005.

• In an emergency phone 999 for the Police.

In the evenings, at night and weekends phone the Emergency Duty Team on: 01483 517898.

Contact SDPP to ask for an advocate

• Phone: 01483 750973

• Text: 07561 392818

A Pegasus card can make it easier to contact Surrey Police.

Phone 101 to ask Surrey Police for a Pegasus card

Credits

If you need to contact Surrey Police you can say ‘Pegasus’ and tell them your PIN number.

They will find your information on their computer and help you quickly.

This booklet and DVD was developed by Barry Hobbs from KAG Advocacy, Mike Leat from The Clear Communication People Ltd and Richard Hellawell from Coney-Hellawell Films.

We would like to thank everyone who helped to make this booklet and DVD - Surrey Police, Surrey Self Advocacy Network, Surrey Disabled People’s Partnership, VoiceAbility and The Learning Disability Partnership Board in Surrey.

This project was funded by The Police and Crime Commissioner for Surrey’s Community Fund and The South East Health Quality Forum. The three Hate Crime films were developed as part of a LDDF project funded by The Learning Disability Partnership Board in Surrey.

PEGASUSEmergency services staff: If presented please contact the Surrey Police control room for further information -

quoting ‘Pegasus’

“Help me help you”

cardv2GENERIC.indd 1 27/01/2014 11:15:32

PEGASUS

I may find it difficult to communicate with you. Please ‘Help me help you’ and call Surrey Police on 101, quoting the reference number on

the reverse of this card

“Help me help you”ATTENTION!

POLICE/EMERGENCY SERVICES

I HAVE AUTISM

cardv2AUTISM.indd 1 27/01/2014 11:15:15

• You can tell the Police information like your address and how you communicate.

• They will give you a Pegasus card.

• It will have a PIN number written on it.

Pegasus

Special thanks to Epsom Framing Company and Gallery Ltd - their frames are very good quality !

sticking up for yourself and staying safe...sticking up for yourself and staying safe booklet and...

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