steps to becoming an agile individual
DESCRIPTION
A guide to performing well individually in an Agile environment, and accepting responsibility within Agile teams.TRANSCRIPT
Steps to Becoming an Agile IndividualPerforming well in an Agile environment
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1 LEARN AGILE, 2 DEFINE SUCCESS, 3 ACCEPT PERSONAL RESPONSIBILITY
Agile is here. The only question now is, how do I become Agile?
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A quick review of Agile:
What is Agile?A highly-collaborative,
incremental and iterative new approach to testing
How does Agile work?• Early and regular delivery of
tasks• Focus on team communications• Centered around close
interaction with the users
Now that Agile is fresh on our minds, let’s try to remember WHY we are adopting Agile?
Learn Agile Define Success Accept personal responsibility
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To reduce time and costs spent,
to boost performance,
and to deliver better results.
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WELL, IT DEPENDS ON HOW WE DEFINE SUCCESS
Agile sounds great, but is Agile adoption always successful?
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What is successful Agile adoption?Success is measured by asking whether or not we are more productive at providing increased value through Agile practices.
Learn Agile Define Success Accept personal responsibility
Be careful not to confuse the “practicing of Agile practices” with successful Agile adoption.
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Learn Agile Define Success Accept personal responsibility
Are we more productive at creating better results that provide increased value to our organization?
Success is defined by asking:
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TEAM MEMBERS TAKE OWNERSHIPWhat do all successful agile teams have in common?
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When something goes wrong large or small (for example, lost keys or a lost retirement account), the Responsibility Process kicks in. The mind offers Lay Blame as a reason. If you accept blame as a sufficient reason, then you will act on that blame. If you don't accept it, then your mind offers you an excuse (Justify). And so on.
Taking personal responsibility is a step-wise process of refusing to act on a series of irresponsible thoughts that your mind offers up.
Learn Agile Define Success Accept personal responsibility
No one thinks about personal responsibility when things go well
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The Responsibility Process (TRP) shows us the mental process we, as human beings, go through when we avoid responsibility and destroy the ownership behavior essential to self-organizing teams.
Responsibility
DenialQuit
The Responsibility Process Model (Chris Avery)
Obligation
Shame Lay Blame
Justify
Learn Agile Define Success Accept personal responsibility
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Responsibility
Learn Agile Define Success Accept personal responsibility
The Responsibility Process Model (Chris Avery)
Obligation
Shame Lay Blame
Justify
Owning your ability and power to create, choose, and attract
Doing what you have to instead of what you want to
Laying blame onto oneself (often felt as guilt)
Using excuses for things being the way they are
Holding others at fault for causing something
Quit Giving up to avoid the
pain of Shame and Obligation
Denial Ignoring the existence of something
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Responsibility
DenialQuit
The Responsibility Process Model (Chris Avery)
Obligation
Shame Lay Blame
Justify
Learn Agile Define Success Accept personal responsibility
Imagine you're leaving home for a critical meeting. You're not late yet but you have no time to lose. You grab your laptop bag, reach for your keys, and... they aren't there! What's the first thing that crosses your mind? Who moved my keys? Or, honey - did you take my keys? Regardless of the exact words, most of us instinctively look for someone else to blame when something goes wrong. This behavior is a strategy we use unconsciously to avoid taking responsibility for our situation. (In the diagram, you are on the bottom behavior - laying blame.)
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Now, imagine you arrived at the meeting. You're five minutes late. As you walk in the door, what do you say? "Sorry I'm late, I lost my keys?" Or perhaps, "Sorry I'm late, traffic was bad?" Why not stop at "Sorry I'm late?" Why continue with an explanation? According to Avery's research, the next instinctive response we have once we escape blame, is to justify. It's not my problem - the universe is at fault.
Responsibility
DenialQuit
The Responsibility Process Model (Chris Avery)
Obligation
Shame Lay Blame
Justify
Learn Agile Define Success Accept personal responsibility
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Responsibility
DenialQuit
The Responsibility Process Model (Chris Avery)
Obligation
Shame Lay Blame
Justify
Learn Agile Define Success Accept personal responsibility
When we get past blame and justification, the next natural response is shame. When coming from blame or justification we externalized the problem - we believed we had no responsibility for it. When we get to shame, we now acknowledge that we're part of the problem - but instead of taking constructive action, we beat ourselves up. Regardless of the words out of our mouth, we're flogging ourselves for blowing it again. This is not a resourceful state of mind; this is another detour keeping us from responsibility.
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When we get past shame, we have one more way to avoid responsibility - obligation. An example: "Honey, I'm sorry I won't be home for dinner tonight. I have to join the boss for dinner with a client." No you don't have to go to dinner with the boss - you choose to. You own your life. You make your choices. Obligation is rule following behavior - using explicit or implicit rules to relinquish your ownership of your life. This doesn't mean you should go home for dinner. It means you should be conscious of your choice.
Responsibility
DenialQuit
The Responsibility Process Model (Chris Avery)
Obligation
Shame Lay Blame
Justify
Learn Agile Define Success Accept personal responsibility
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Assuming we get past each of these potholes, we find ourselves at responsibility. This is a state of mind where we take
ownership for our situation. If things aren't as we prefer, we take action to change them. This state is the starting point for
personal agility.
Learn Agile Define Success Accept personal responsibility
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Responsibility is not just a character trait/flaw. It's a mental process operating identically in everyone
The process can be observed, learned, taught, studied, developed, modeled, and practiced
Any willing individual, team, or organization can practice responsibility at ever higher levels
The Responsibility Process is most useful when self-applied. It backfires when used to Lay Blame on others
Responsibility
DenialQuit
The Responsibility Process Model (Chris Avery)
Obligation
Shame Lay Blame
Justify
Learn Agile Define Success Accept personal responsibility
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Individuals and Interactions over Process and Tools
Self-directed teams aligned to a clear goal are the essence of agile behavior and the engine behind stunning results teams claim for Agile.
Individual responsibility is a prerequisite to such agile interactions.
Personal Agility brings back the focus on individuals. Individual responsibility is the bedrock of Personal Agility.
Without team members being responsible, there is little chance for Agile practices (or any practices) to have a significant positive
effect upon a teams effectiveness.
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Unlock and master your own personal responsibility within the Agile environment with a three-step process
INTENTIONIntend to respond
from Responsibility when things go
wrong
AWARENESSCatch yourself in the mental states
of Denial, Lay Blame, Justify,
Shame, Obligation, and Quit
CONFRONTFace yourself to see what is true
that you can learn, correct, or improve