Starfish Student Success Network

Welcome!

Goals for Success

Short Term Goals

• Adoption and implementation of Starfish

• Increased office proficiencies

• Increased engagement of faculty and staff

• More timely interventions to help students

Longer Term Goals

• Increased persistence and retention rates

• Use of additional features to support student success

• Utilize predictive analytics to increase student success and direct resources to where they are most needed

The Starfish Student Success Network…

One of many TOOLS to support students and their success.

Key Benefits for Faculty & Staff

Quickly provide feedback on

students and help connect them with

services

Access useful information on your

students on one screen

Easily share your concerns with the right people at the

right time

Understand predicted retention and how to address

risk

Socialize the breadth of available

interventions available on campus

Provide positive reinforcement of

successful behaviors

Communicate with students individually

or in groups

Easily record outcomes on

student meetings

Student Information• View lists of your students through

the connections you have with

them – advisor, instructor, dean,

other

• Click on a student’s name to view

more information about the

student through the student folder

--- From a snap shot of

information to more details about

courses, grades, flags and kudos,

to notes and the support network

in place for each student.

It’s all here in the Starfish Student Success Network.

Dive In!

Early Alert Workflow

Instructor

StudentSES or Other Staff

Our Flag Tracking Items – Level 1

Tracking Item Name Raise this when your student(s)

is/are/has:What will happen when raised

Email to

Student

Outreach

Attendance Concern -

Sporadic Attendance

Raise this flag when a student has

sporadic attendance.X

Low Quiz/Test Scores Raise this when a student receives a

poor grade on a quiz or test. X

Missing/Late

assignments

Raise this flag when a student is

missing or late with assignments. X

7

Our Flag Tracking Items – Level 2

Tracking Item Name Raise this when your student(s) is/are/has: What will happen when

raised

Email to

Student

Outreach

No Show Use this flag to indicate that a student has never

attended your class or logged into the online course. X X

Attendance Concern -

Absences Will Affect Grade

Raise this flag when the student has reached the

number of absences that will affect the student’s

grade. X X

Academic Concern - Missing

or Late Assignments Will

Affect Grade

Raise this flag when the student has not submitted

assignments or missed deadlines so much so that it

affects the student’s grade.X X

In Danger of Failing Raise this when a student is in danger of failing a

course and has not responded to the instructor's

attempts at contact. X X

8

Our Flag Tracking Items – Level 2

Tracking Item Name Raise this when your student(s) is/are/has: What will happen when

raised

Email to

Student

Outreach

Personal Issues Raise this when you have a concern about a student

related to personal issues (social connections, feels

they don't fit in here, homesickness, has indicated an

intent to leave campus; living environment; mental

or physical health concerns).

X

Financial Issues Raise this flag when a student has indicated that

they are struggling financially. X

9

Our Flag Tracking Items – Level 3

Tracking Item Name Raise this when your student(s)

is/are/has:

What will happen when

raised

Email to

Student

Outreach

Student Safety

Concern

Raise this flag if you believe that

one of your students is a danger

to him/herself or a potential

threat to others.

X

Course Withdrawal or

Audit

Recommendation

Raise this when a student should

consider withdrawing from the

course or the University OR

consider speaking with the

instructor about auditing a

course. Deadlines apply

X X

10

Clear Flag Closure Reasons & Comment

Message

Templates

All message

templates are

posted on

murraystate.edu/

starfish

Kudos and ReferralsKudos:

• Finish Strong in Classes

• I Caught You Being Exceptional

• Keep Up the Good Work

• You Are off to a Great Start

• We're Glad You're Here

Referrals:

• Financial Aid

• Tutoring

• Career Services

• Academic Advising

• Student Success – This referral will be enabled with select progress surveys.

Student Raised Flags “Raise Your Hand”Tracking Item Name Students can raise these when: What will happen when

raised

Email to Staff Outreach

Practice Raise Your Hand (L1) Practice Raise Your Hand: I Need Help In A

Course. Select this option as part of the

Starfish assignment when setting up your

Starfish account.

X

I need help financially (L2) Select this option when you need assistance

with financial issues related to paying for

college. X X

I need help in a course (L2) Select this option when you need assistance

in a course. Be as specific as possible about

the help you need. X X

I need help with a personal

issue (L2)

Select this option when you need help

related to personal issues. X X

I need help (L3) (temporarily

disabled)

Select this option when you know you need

help but are not sure where to start. X X15

Student View: Raise Your Hand

Respond to a Progress Survey

• Instructors will be asked to complete a progress survey twice a semester

• Instructors will receive email prompts about completing each survey

• Provide feedback on all or only a few students at one time

• It’s easy! Only a few clicks to provide updates on academic progress

Murray State’s Progress Surveys for FA19

Services &

Intervention

Inventory• Both of these features

provide faculty and staff with a quick view of the many student support services on campus.

• Students can also view these support services through their Starfish account.

The Official

Starfish Site

• Accessing Starfish is completed

through myGate

• Log into myGate

• Go to the Teaching/Advising tab

or the Employee tab

• Click on the Starfish Student

Success Network link

Our Request of You

• Please include the Starfish course

announcement in your courses.

• Supporting student adoption of the

Starfish Student Success Network is

important. Making students aware of

Starfish begins inside the classroom.

• The announcement is found at

murraystate.edu/starfish > Faculty and

Staff Resources

Resources and Support

Training and Resources

Request a Training: Complete the online form at

murraystate.edu/starfish

Drop In Training: Every Friday starting on August 23

through December 6, 2019 from 9:30-10:20 a.m. in

Alexander Hall Computer Labs (Rooms 1003 or 1005).

Starfish Website: www.murraystate.edu/starfish

System Administrators: Peggy Whaley & Kate Johnson

Starfish Online Support Site: Accessed through your

Starfish account.

Go Racers!

Wishing you a very successful Fall Semester!