stanford studio design for america "mad scientist night"

33
1 Erin Liman | Innovation is Social | @liman credit: Jim Bouldin Mad Scientist Lab

Upload: innovation-is-social-llc

Post on 09-May-2015

371 views

Category:

Education


1 download

DESCRIPTION

On January 16th, 2014, the Design For America Stanford Studio gathered to share their progress on topics including patients and pills, distracted driving, support for parents of children with autism, and others. This session was designed to design fast experiments to advance understanding of the problem space by testing assumptions and possible solutions.

TRANSCRIPT

Page 1: Stanford Studio Design For America "Mad Scientist Night"

1Erin Liman | Innovation is Social | @liman

credit:  Jim  Bouldin

Mad Scientist Lab

Page 2: Stanford Studio Design For America "Mad Scientist Night"

Experiments Speed Learning

2

Build

Measure

Learn

Page 3: Stanford Studio Design For America "Mad Scientist Night"

Lab Goals

• Identify assumptions to test

• Decide which assumption to test FIRST

• Brainstorm the fastest way to (in)validate this assumption

• Design 1-2 experiments to run over the next 2 weeks

3

Page 4: Stanford Studio Design For America "Mad Scientist Night"

5 STEPS

Page 5: Stanford Studio Design For America "Mad Scientist Night"

12345

Share “as-is” and “to-be” stories

Collect and prioritize assumptions

Brainstorm experiments with a Mad Scientist

Select the “best” experiment

Present your experiment, enlist help

Page 6: Stanford Studio Design For America "Mad Scientist Night"

6

Stories Guide Product Development

Page 7: Stanford Studio Design For America "Mad Scientist Night"

Compelling stories are about change

Page 8: Stanford Studio Design For America "Mad Scientist Night"

Figure out the current story

Tell anew story

Page 9: Stanford Studio Design For America "Mad Scientist Night"

Stories enable us to step into another person’s shoes

Page 10: Stanford Studio Design For America "Mad Scientist Night"

Questions to Answer

1. Who has this problem?2.What’s the pain?3.How severe is this pain relative to others?

Page 11: Stanford Studio Design For America "Mad Scientist Night"

Story: Re-thinking the MRI for Kids

Page 12: Stanford Studio Design For America "Mad Scientist Night"

Transforming Terror into Delight

Page 13: Stanford Studio Design For America "Mad Scientist Night"

Examine Anxiety Points

1234

SEPARATIONWILL MY PARENTS LEAVE ME?

PAINIS THIS GOING TO HURT?

THE DOCTORSPEED AND EFFICIENCY IS OFTEN SEEN AS DISLIKE

THE UNKNOWNKIDS OFTEN ASSUME THE WORST

Page 14: Stanford Studio Design For America "Mad Scientist Night"

Transforming Terror into Delight

“As is”

“To be”

Page 15: Stanford Studio Design For America "Mad Scientist Night"

Figure out the current story

Tell anew story

Page 16: Stanford Studio Design For America "Mad Scientist Night"

Experiment Protocol:

1. Choose a team to collaborate with.2. Decide which team talks !rst. This is team “A.”

16

Page 17: Stanford Studio Design For America "Mad Scientist Night"

Team A performs a skit to share the problem with Team B

Team B listens deeply and notes assumptions (one thought per Post-It)

17

Page 18: Stanford Studio Design For America "Mad Scientist Night"

Team B performs a skit to share the problem with Team A

Team A listens deeply and notes assumptions (one thought per Post-It)

18

Page 19: Stanford Studio Design For America "Mad Scientist Night"

Tell the New Story1. Establish characters and relationships2. Show the the character’s objective3. Set the scene (where)

TIPS: Show how she overcomes the challenge Show outcome, with main character as the hero NOT the productPerson changes as an outcome of the experience

Page 20: Stanford Studio Design For America "Mad Scientist Night"

Brainstorm a skit to show how you’ll reduce or eliminate the pain

Page 21: Stanford Studio Design For America "Mad Scientist Night"

Team A performs a skit to share the solution ideawith Team B

Team B listens deeply and notes assumptions (one thought per Post-It)

21

Page 22: Stanford Studio Design For America "Mad Scientist Night"

Team B performs a skit to share the solution ideawith Team A

Team A listens deeply and notes assumptions (one thought per Post-It)

22

Page 23: Stanford Studio Design For America "Mad Scientist Night"

Rank assumptionsOrder assumptions from most to least important

Most

Least

Page 24: Stanford Studio Design For America "Mad Scientist Night"

Design experiments to test your top 1-2 assumptions

Page 25: Stanford Studio Design For America "Mad Scientist Night"

Plan: what to test. It should be a piece of your bigger idea.

1. What we believe is (un)true... (assumptions, guesses)

2. What we want to learn (prove / disprove)

Page 26: Stanford Studio Design For America "Mad Scientist Night"

Elect Mad ScientistsOne member of each team rotates to the team on the right to suggest wild ideas

Page 27: Stanford Studio Design For America "Mad Scientist Night"

Stoke

Page 28: Stanford Studio Design For America "Mad Scientist Night"

Brainstorm Experiments

Page 29: Stanford Studio Design For America "Mad Scientist Night"

Little bets. Build on the ideas of others with a “Yes, and...,” Be as visual as possible. Encourage wild ideas. One conversation at a time. Headline! Defer judgment. Stay on topic.

Brainstorm ways to test an assumption in the smallest way possible.

3. How might we prove / disprove... (Little bets)

Come up with at least 6 wild ideas for experiments:

Page 30: Stanford Studio Design For America "Mad Scientist Night"

What will you commit to?

We, <team name> commit to learning... (something to prove or disprove)What we need to learn !rst is...To do this, the experiment we will run is...We’ll measure success/failure by...The help we need is...<Name> will post results on myproject.is by <speci!c day, THIS month>

Add it to your calendar now!

Page 31: Stanford Studio Design For America "Mad Scientist Night"

Team Sharing / Enlisting Co-conspirators

We, <team name> commit to learning... (something to prove or disprove)What we need to learn !rst is...To do this, the experiment we will run is...We’ll measure success/failure by...The help we need is...<Name> will post results on myproject.is by <speci!c day, THIS month>

Page 32: Stanford Studio Design For America "Mad Scientist Night"

I like...

I wish...

Page 33: Stanford Studio Design For America "Mad Scientist Night"

33

Erin LimanInnovation Accelerator, Team WhispererInnovation is Social, LLC

twitter: @liman

blog: innovationissocial.comlinkedin.com/erinlimanabout.me/erinliman

Thank You!