Stacey Marshall Resume 2015

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<ul><li><p>Stacey Marshall - Page 1 of 4 </p><p>STACEY RENEE MARSHALL U 28 15 Yaun Street Coomera, Queensland, 4209 </p><p>Mob: 0422 609 480 E-mail: staceymagoo95@hotmail.com </p><p>PREVIOUS EMPLOYMENT </p><p>Service Cashier, Deli Assistant </p><p>Woolworths Carrara, Gold Coast, Queensland, Australia </p><p>September 2011 September 2013 </p><p>Role and responsibilities included: </p><p> Cash Handling and till balancing </p><p> Ensure safety, security and comfort of patrons </p><p> Cleaning duties </p><p> Customer Service </p><p> Ensuring quality of products </p><p> Having a vast knowledge of products </p><p> Price coding correctly </p><p> Scanning goods </p><p> Bagging goods </p><p> Ensuring appropriate knowledge of location of products </p><p> Upholding company reputation </p><p>Office Administration Assistant/ Sales Representative/ Receptionist </p><p>The Timber Slabman, Southport, Gold Coast, Queensland, Australia </p><p>January 2013- February 2014 </p><p>Roles and Responsibilities included: </p><p> Cash Handling </p><p> Accounts Payable and Receivable </p><p> Sales handling </p><p> Paying bills </p><p> General cleaning </p><p> Scanning </p><p> Faxing </p><p> Copying </p><p> Record keeping on MYOB </p><p> Errands </p><p> Filing </p><p> Making arrangements for company travel </p></li><li><p>Stacey Marshall - Page 2 of 4 </p><p>Debt and Early Collections Agent- Australian Taxation Office </p><p>Varsity Lakes, Gold Coast, Queensland, Australia </p><p>June 2014- Present (APS Lvl 3) </p><p> Problem solving </p><p> General advice handling </p><p> Profile and identification management </p><p> ATO specific computer system operating </p><p> Security Assurance </p><p> Use of CRM systems </p><p> Handling of credit card payments via Government EasyPay service </p><p> Effective telephone communication </p><p> Time management of own breaks and rostered shift times </p><p> Schedule adherence </p><p> Implementing techniques to manage angry customers </p><p> Adherence to KPIs </p><p> Accurate knowledge of protocols in order to direct customers to correct area </p><p> Payment arrangement authorizations </p><p> Debt Dialler Negotiations </p><p> PiT Garnishee Warning letter approvals </p><p> Deferrals and Suspensions of payments and Income Tax Returns </p><p> Lodgment of BAS on behalf of customers and other business related actions </p><p> Referral to Firmer Action team for legal action </p><p> Specific questioning to determine serviceability on payment arrangements </p><p>Governance Office- Intern </p><p>Southern Cross University, Lismore, New South Wales, Australia </p><p>November 2015- December 2015 </p><p> Providing Legal advice with supervision </p><p> Drafting Contracts </p><p> Performing research to provide legal advice to University Staff </p><p> Approving contracts </p><p> Approving leasing agreements with third parties </p><p> Preparing Freedom of Information documents for requests </p><p> Re-evaluating risks of the University </p><p> Preparing risk management documents </p><p> Assisting in creating new by-laws for University </p><p> Assisting in implementing benchmarking procedures </p><p> Writing relevant client letters </p><p> Revising proposed Standard Agreements </p></li><li><p>Stacey Marshall - Page 3 of 4 </p><p>EDUCATION </p><p>Bachelor of Laws (Undergraduate)- Feb 2013- Present </p><p>Southern Cross University, Gold Coast, Queensland, Australia </p><p>Cross-Institutional Student- Jul 2015- Oct 2015 </p><p>Queensland University of Technology, Brisbane, Queensland, Australia </p><p>Queensland Certificate of Education- Jan 2011- Nov 2012 </p><p>Robina State High School, Gold Coast, Queensland, Australia </p><p>Student for a Semester- Sep 2011- Mar 2012 </p><p>Bond University, Gold Coast, Queensland, Australia </p><p>VOLUNTEER EXPERIENCE </p><p>LEOs Member </p><p>Robina State High School Leos club </p><p>2009- 2013 </p><p>Mudgeeraba Rural Fire Brigade </p><p>Member of QFES. Volunteer Community Educator </p><p>2013- Current </p><p>President </p><p>Southern Cross University Law Student Society </p><p>2015- Present </p><p>Competitions Officer </p><p>Southern Cross University Law Student Society </p><p>2013-2013 </p><p>Mentoring Coordinator &amp; Second Year Representative </p><p>Southern Cross University Law Student Society </p><p>2014- 2014 </p><p>SKILLS AND QUALIFICATIONS </p><p> Queensland Certificate of Education </p><p> Provide Responsible Service of Alcohol </p><p> Working with Children Blue Card </p><p> Certificate II in Public Safety </p><p> Senior First Aid Certificate </p></li><li><p>Stacey Marshall - Page 4 of 4 </p><p>REFEREES </p><p>The Timber Slabman </p><p>Michael </p><p>owner of business </p><p>0414 740 198 </p><p>Southern Cross University </p><p>Timothy Fuller </p><p>Solicitor/ Casual Unit Assessor </p><p>tfuller@millsoakley.com.au </p><p>0413 807 639 </p><p>Australian Taxation Office </p><p>Robert Cochrane </p><p>Manager </p><p>07 5503 6995 </p></li></ul>