stacey marshall resume 2015

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  • Stacey Marshall - Page 1 of 4

    STACEY RENEE MARSHALL U 28 15 Yaun Street Coomera, Queensland, 4209

    Mob: 0422 609 480 E-mail: staceymagoo95@hotmail.com

    PREVIOUS EMPLOYMENT

    Service Cashier, Deli Assistant

    Woolworths Carrara, Gold Coast, Queensland, Australia

    September 2011 September 2013

    Role and responsibilities included:

    Cash Handling and till balancing

    Ensure safety, security and comfort of patrons

    Cleaning duties

    Customer Service

    Ensuring quality of products

    Having a vast knowledge of products

    Price coding correctly

    Scanning goods

    Bagging goods

    Ensuring appropriate knowledge of location of products

    Upholding company reputation

    Office Administration Assistant/ Sales Representative/ Receptionist

    The Timber Slabman, Southport, Gold Coast, Queensland, Australia

    January 2013- February 2014

    Roles and Responsibilities included:

    Cash Handling

    Accounts Payable and Receivable

    Sales handling

    Paying bills

    General cleaning

    Scanning

    Faxing

    Copying

    Record keeping on MYOB

    Errands

    Filing

    Making arrangements for company travel

  • Stacey Marshall - Page 2 of 4

    Debt and Early Collections Agent- Australian Taxation Office

    Varsity Lakes, Gold Coast, Queensland, Australia

    June 2014- Present (APS Lvl 3)

    Problem solving

    General advice handling

    Profile and identification management

    ATO specific computer system operating

    Security Assurance

    Use of CRM systems

    Handling of credit card payments via Government EasyPay service

    Effective telephone communication

    Time management of own breaks and rostered shift times

    Schedule adherence

    Implementing techniques to manage angry customers

    Adherence to KPIs

    Accurate knowledge of protocols in order to direct customers to correct area

    Payment arrangement authorizations

    Debt Dialler Negotiations

    PiT Garnishee Warning letter approvals

    Deferrals and Suspensions of payments and Income Tax Returns

    Lodgment of BAS on behalf of customers and other business related actions

    Referral to Firmer Action team for legal action

    Specific questioning to determine serviceability on payment arrangements

    Governance Office- Intern

    Southern Cross University, Lismore, New South Wales, Australia

    November 2015- December 2015

    Providing Legal advice with supervision

    Drafting Contracts

    Performing research to provide legal advice to University Staff

    Approving contracts

    Approving leasing agreements with third parties

    Preparing Freedom of Information documents for requests

    Re-evaluating risks of the University

    Preparing risk management documents

    Assisting in creating new by-laws for University

    Assisting in implementing benchmarking procedures

    Writing relevant client letters

    Revising proposed Standard Agreements

  • Stacey Marshall - Page 3 of 4

    EDUCATION

    Bachelor of Laws (Undergraduate)- Feb 2013- Present

    Southern Cross University, Gold Coast, Queensland, Australia

    Cross-Institutional Student- Jul 2015- Oct 2015

    Queensland University of Technology, Brisbane, Queensland, Australia

    Queensland Certificate of Education- Jan 2011- Nov 2012

    Robina State High School, Gold Coast, Queensland, Australia

    Student for a Semester- Sep 2011- Mar 2012

    Bond University, Gold Coast, Queensland, Australia

    VOLUNTEER EXPERIENCE

    LEOs Member

    Robina State High School Leos club

    2009- 2013

    Mudgeeraba Rural Fire Brigade

    Member of QFES. Volunteer Community Educator

    2013- Current

    President

    Southern Cross University Law Student Society

    2015- Present

    Competitions Officer

    Southern Cross University Law Student Society

    2013-2013

    Mentoring Coordinator & Second Year Representative

    Southern Cross University Law Student Society

    2014- 2014

    SKILLS AND QUALIFICATIONS

    Queensland Certificate of Education

    Provide Responsible Service of Alcohol

    Working with Children Blue Card

    Certificate II in Public Safety

    Senior First Aid Certificate

  • Stacey Marshall - Page 4 of 4

    REFEREES

    The Timber Slabman

    Michael

    owner of business

    0414 740 198

    Southern Cross University

    Timothy Fuller

    Solicitor/ Casual Unit Assessor

    tfuller@millsoakley.com.au

    0413 807 639

    Australian Taxation Office

    Robert Cochrane

    Manager

    07 5503 6995