stacey james resume 1

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    5746 Temple City Blvd, Temple City, CA 91780 C: 818-216-8915


    I am an analyst with twenty years experience in the healthcare industry focused on the revenue cycle. Focused on process improvement and able to manage projects as needed. Professional, well organized, creative, and customer

    service-oriented. I offer a unique combination of creativity and analytical skills with the ability to assess both a business user and technical vantage point.


    Effective multi-tasker Product launches Data analysis Team player Microsoft Office


    Senior System Analyst, 12/2011 to Current City of Hope National Medical Center Duarte, CA

    System support (Allscript's Patient Financial Manager, 3M CRS, 3M CDIS, 3M 360 Encompass) Project lead on system upgrades New System Implementation and configuration New employee training

    CIS Analyst II, 10/2007 to 12/2011 City of Hope National Medical Center Duarte, CA

    Configuration and implementation of new financial system Project lead on multiple system upgrades System support post implementation

    Financial Coordinator, 11/2006 to 10/2007 City of Hope National Medical Center Duarte, CA

    Vendor reconciliation Outreach Program Lead for Anatomic Pathology and Cytogenetics Lead Collector supporting collection efforts, contract management and payment evaluation

    Collector, 02/2003 to 11/2006 City of Hope National Medical Center Duarte, CA

    Multiple payer insurance follow-up Denial Management Patient Billing Secondary insurance billing

    Patient Service Representative, 09/1998 to 02/2003 Insight Health Services, Corp Monterey Park, CA

    Marketing and Promoting Scheduling Insurance verification/authorization Pre-billing, Billing, and Collections

    Office Manager, 09/1997 to 09/1998 William M. Schirmer Glendale, CA

    Billing and Collections Insurance verification/Authorization

  • Scheduling Training Interns Assisted Doctor with patients

    Chiropractic Assistant, 04/1994 to 09/1997 Cullen Chiropractic Clinic Pasadena, CA

    Answer Phones Schedule patient appointments Billing and Collections Assisting Doctor with patients Accounts payable and Accounts receivable


    Bachelor of Science: Business Administration, 2007