Ashley R. Hattonarh82@pitt.edu

3444 Brodhead RoadMonaca, PA 15061

Phone (724)-650-2797

Education UNIVERSITY OF PITTSBURGH, Pittsburgh, PASchool of Social WorkMaster of Social WorkConcentration: Integrated Healthcare

UNIVERSITY OF PITTSBURGH, Pittsburgh, PABachelor of Social Work; GPA: 3.671

Expected Graduation: August, 2016

April, 2015

Relevant Experience

UPMC MERCY HOSPITAL, Pittsburgh PAMSW Student Intern, Social Work Department

- Work under float social worker on daily social work activities including: assessments, counseling, and discharge planning

- Attend conferences and seminars to learn and grow as a professional social worker

WESTERN PSYCHIATRIC INSTITUTE AND CLINIC, Pittsburgh, PAPatient Services Coordinator, Diagnostic Evaluation Center

- Explain processes and procedures to new consumers and assist them with completing paperwork if needed

- Anticipate and respond to needs of consumers - Serve as a liaison between consumers and clinic staff

August 2015 - Present

February 2015 -

Present

NORTH HILLS COMMUNITY OUTREACH, Millvale, PAIntern, Millvale Satellite Office

- Conduct prescreening over the phone and intake in person with clients for applications for emergency financial assistance

- Triage at the front desk as clients call or walk-in; address needs- Help with special agency events such as sharing projects and food

pantry

JUST HARVEST VOLUNTEER, Pittsburgh, PAGreeter, Tax Site at Just Harvest South Side Location

- Work with clients to complete intake form- Meet with people who utilize free tax preparation services- Assist people with filling out paperwork- Coordinate appointments to assist tax preparers

COLLEGIATE YMCA VOLUNTEER, Pittsburgh, PATutor, Miller African-American Centered Academy

- Work with students in a fourth grade classroom- Help teachers coordinate end of month reward events for students- Get to know students on an individual level and encourage them to

succeed in their education

ALPHA PHI OMEGA – BETA CHAPTER, Pittsburgh, PA

September 2014 –

April 2015

January – April 2014

September - December 2013

Brother, University of Pittsburgh- Work on a number of leadership, fellowship, and community service

related events each semester- Focus on four areas of service: nation, community, campus, and

fraternity

January 2013 –

April 2015

WorkExperience

WHEELHOUSE – RIVERS CASINO, Pittsburgh, PAHostess and Cashier

- Greet restaurant guests and seat them as quickly as possible- Take and prepare take out orders- Act as cashier for restaurant servers

UNIVERSITY OF PITTSBURGH, Pittsburgh, PAOffice Assistant, Student Volunteer Outreach

- Assist volunteer coordinator with answering phones, running errands, and making calls

- Help organize volunteer fairs and campus volunteer events- Connect students with agencies in need of volunteers

MCDONALD’S, Monaca, PACrew Trainer

- Train new crew members on the proper procedures for the restaurant- Take orders, cook, clean, prepare orders, and work to ensure

customer happiness with food and experience- Maintain flexibility to work within different areas of the restaurant

May 2013-September

2014

2012-2013

2009-2013

Computer Skills and Certificates

- Proficient in Microsoft Word, Excel, & PowerPoint- CPR certified, Act 33, 34, and 73 clearances- Various mental health trainings through WPIC

Awards/ Projects

- Organized Mission Vision event for North Hills Community Outreach, 2015

- Habitat for Humanity, ReStore Volunteer, 2010- Best Buddies, University of Pittsburgh 2012-2013