sprooki merchant redemption process
TRANSCRIPT
Operational Staff Training
2012
Business Confidential and © 2012 Sprooki Pte Ltd.
Redemption Demonstration
1) Find coupon in “My Coupons”
2) “Open” the coupon and “Click” Redeem
Redemption Demonstration
• Enter merchant code before handing goods to customer
• Code is confidential – don’t share it with customers
• Enter code on customer’s mobile screen
3) Enter Merchant Code in the box marked “Merchant Redemption Code”
Redemption Demonstration
4) Click Redeem 5) Provide Goods to Customer
General Offer TermsTerms for all Sprooki coupons:
• The coupon must be shown by the customer on their mobile (not a copy)
• The Merchant code must be entered on the mobile before providing the goods or service
• Coupons must be used in a single visit (unless merchant agrees otherwise)
• Coupons are not exchangeable for cash or goods/services other than those described in the offer
• Coupons are not valid with other offers, promotions, coupons, discounts, or privilege cards
• All coupons are subject to availability
# All terms are unless otherwise specified by the Merchant
Contact Us
The Sprooki Team are available to help at anytime!
Call us on 9613 0003Or
Email [email protected]
Business Confidential and © 2011 Sprooki Pte Ltd.
Thank You!