SOUTHEAST EUROPE ECONOMIC FORUM SOFIA 2015

MUNICIPALITY OF PLOVDIV

DEVELOPMENT AND IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEM IN THE MUNICIPAL ADMINISTRATION

OPTIMISATION OF THE PROCESS IN THE MUNICIPAL ADMINISTRATION

IMPROVEMENT OF THE SERVICES TOWARDS CITIZENS AND THE BUSINESS

MAIN GOALS

SPECIFIC GOALS

INCREASED EFFICIENCY OF THE MUNICIPALIN THE ADMINISTRATION

INCREASED SPEED AND QUALITY OFSERVICE FOR CITIZENS AND THE BUSINESS

• Consolidation of all municipal districts through a single system

• Effective and speedy implementation of administrative actions and procedures

• Achievement of complete traceability of documents, tasks and processes

• Unification of order and acceleration of the procedures for the implementation of the administrative services

• Time-saving for citizens and the business

DOCUMENT TURNOVER

CONTRACTS

PROJECTS

BUDGET

RECORDS

E - PORTAL

ADMINISTRATIVE MODULE

INCORPORATED MODULES

DEVELOPMENT AND IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEM IN THE MUNICIPAL ADMINISTRATION

DEVELOPMENT AND IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEM IN THE MUNICIPAL ADMINISTRATION

Main Functions

Request for e-services

Tracking of requested services

Electronic submission of requests, including complaints, warnings and suggestions

Tracking of documents lodged in the Municipality

Introduction to the provided administrative services

Samples for administrative services requests

Registration in the portal and creation of user profile

Module E-PORTAL

ADVANTAGES

Time-saving for citizens and the business when using municipal services

Achieving complete traceability of documents lodged in the Municipality from citizens and business

Shortening the deadlines for processing documents

Reduce administrative costs

Module E-PORTAL

DEVELOPMENT AND IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEM IN THE MUNICIPAL ADMINISTRATION

MODERNIZATION AND DEVELOPMENT OF SUSTAINABLE URBAN TRANSPORT SYSTEM IN THE CITY OF PLOVDIV

PUBLIC TRANSPORT MANAGEMENT SYSTEM: Fleet Management Passenger Information E-ticketing

TRAFFIC LIGHTS AND CONTROL WITH TRAFFIC CONTROL CENTER

COMPONENTS

FLEET MANAGEMENT & PASSENGER TRAVEL INFORMATION SYSTEM : Fleet Management Back-office (FMB), including a Central Server (CS) On-board Bus Subsystems (OBSs): on-board units, transmitters and information display electronic panels for 285 vehicles Bus Stop Displays (BSDs) for 354 bus stops.

E-TICKETING: 677 chip card Validators Customer Service Ticket Vending Machines (TVMs), Card Issuing Machine, Handheld Inspection Devices Security and Registrar System

MODERNIZATION AND DEVELOPMENT OF SUSTAINABLE URBAN TRANSPORT SYSTEM IN THE CITY OF PLOVDIV

COMPONENTS

PUBLIC TRANSPORT MANAGEMENT SYSTEM

System server and a back-up server Software for traffic monitoring and adaptive traffic management PC workstations with data/move keyboards for CCTVs remote operation Connection with the Traffic Control Centre through UMTS/HSPDA (3G) or LTE (4G) mobile communication

ADVANTAGES: Adaptive, based on traffic variables and parameters determined in real time Real time decisions will be made on a strategic level (macro regulation)

Ability to introduce real time area-wide dynamic traffic plans management (e.g. SCOOT, SCATS, UTOPIA, MOTION or similar type of adaptive systems) Real time traffic conditions information through variable message signs (VMS)

COMPONENTS

MODERNIZATION AND DEVELOPMENT OF SUSTAINABLE URBAN TRANSPORT SYSTEM IN THE CITY OF PLOVDIV

TRAFFIC LIGHTS AND CONTROL WITH TRAFFIC CONTROL CENTER

Web-based information portal for management and protection of environment Configuring of the terminals connected to the server for the environment of the Plovdiv Municipality Application for public unlimited access to the registered results for the air quality, water quality and noise pollution in the city

ADVANTAGES: Without the intervention of an administrator Reliable, representative, timely /in real time/ and accurate information Understandable to everyone with animated symbols for the levels of air pollutants,

water and noise parameters Allowing citizens to directly participate in joint initiatives and projects

CHARACTERISTICS

INFORMATION PORTAL FOR MONITORING WATER, AIR AND NOISE

http://ecomonitoring.plovdiv.bg/

Website of the Municipality of Plovdiv: http://www.plovdiv.bg/

Integrated information system of the Municipality for improvement of the processes and services to the citizens and business: https://eserv.plovdiv.bg/

Investment portal of the Municipality of Plovdiv: http:// invest.plovdiv.bg Website for the priority development projects of the Municipality of Plovdiv: http://

projects.plovdiv.bg Geographic information system /business catalog/: http://gis.plovdiv.bg/gis/

System for electronic ranking and registration of children in kindergartens: http://dz-priem.plovdiv.bg

nline О information on air, water and noise pollution in Plovdiv: http://ecomonitoring.plovdiv.bg/plovdiv

Virtual board of public transport http://transport.plovdiv.bg

Website of Foundation „Plovdiv 2019“: http:// plovdiv2019.eu Tourism portal of Plovdiv: http:// visitplovdiv.com Virtual walking tour of the city of Plovdiv: http:// plovdivbg.info Web-based unified register of tourists sites: http://tourism.egov.bg

MUNICIPALITY OF PLOVDIV

ELECTRONIC PORTALS:

Thank you for your attention!