solution narratives: lean ux meetup 1/15/2014

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A 1-2-3 approach for communicating your awesome user experience in 60-seconds. Solution Narratives Priya Sheth Senior Product Designer, Basis Science Founder, Be Scrappy Copyright Priya Sheth 2014 @priyasheth January 15, 2014 - Lean UX Meetup

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A 1-2-3 approach for communicating your awesome user experience in 60 seconds.

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Page 1: Solution Narratives: Lean UX Meetup 1/15/2014

A 1-2-3 approach for communicating your awesome user experience in 60-seconds.

Solution Narratives

Priya ShethSenior Product Designer, Basis ScienceFounder, Be Scrappy

Copyright Priya Sheth 2014

@priyasheth

January 15, 2014 - Lean UX Meetup

Page 2: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Example 1: Startup Weekend San Jose

Page 3: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Example 2: Cole Hardware Partnership

Page 4: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Solution Narratives

Solution Narrative

+ =

Solution narratives allow you to demo or explain your product’s awesome user experience in 60 seconds or less by combining a focused series of visuals and narrative.

AwesomeUser Experience

Page 5: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

It’s a way to prevent this from happening...

Page 6: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Where it can be used...Chatting with an investor or attendee at a conference/networking event

Page 7: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Where it can be used...Pitching a client your services

Page 8: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Where it can be used...Potential business partners

Page 9: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Where it can be used...Sharing vision cross functionally in your organization

ENGINEER

DESIGNER

MANAGER

Page 10: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Where it can be used...As part of larger product iteration cycles

Hypothesis Formation

User

Problem

Sub-hypothesis

Test

Outcome

Narrative (Audio)

Page 11: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

The Solution Narrative Framework

Your awesome user experience...

...represented by 3 Visuals

...with an accompanying narrative.

1 2 3

...in less than

App Context

Key call-to-action

The result (aka “The Awesome

Moment”)

Page 12: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Business Description Approach

_____, a San Francisco-basedtechnology startup, is innovating at the intersection of mobile technology, car transportation & logistics.

Page 13: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Business Description Approach - UBER

UBER, a San Francisco-based technology startup, is innovating at the intersection of mobile technology, car transportation & logistics.

Page 14: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

Solution Narrative Approach - UBER

Sarah has dinner with her friends across the city and needs a ride since she’s wearing heels tonight. She opens the app, puts in her address, and clicks “Set Pickup Location”

She sees all her details and clicks “Request uberX”

2 minutes later, Sarah sees the car approaching on her app and knows the Uber has arrived. She gets in the car and is on her way!

T

T

Page 15: Solution Narratives: Lean UX Meetup 1/15/2014

NOW IT’S YOUR TURN!!1.Create a group of 3-4 people from your

neighbors

2.Get a Solution Narrative worksheet

3.Choose a product idea for a mobile app (see list ----->)

4. As a group, choose a product idea name, description and the user you will focus on for today [10 minutes]

5.Create the 3 visuals - context, call-to-action, result and narrative that capture the core experience [15 minutes]

6.Solution narrative presentations (buzzer rings at 60 seconds!)

Product Ideas

...or choose your own!

•Sends a virtual cupcake

•Finds street construction

•Matches you up with a pet sitter

•Finds healthy foods

•Matches beverages with foods

An app that...

Page 16: Solution Narratives: Lean UX Meetup 1/15/2014

Copyright Priya Sheth 2014

The Solution Narrative: Worksheet

User Name/Description

Product Name

Date:

1 2 3

Product Core Experience

App Context Key call-to-action “The Awesome Moment”

Copyright Priya Sheth 2014Materials available for download at: http://priya.co/solution-narratives/ @[email protected]

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Copyright Priya Sheth 2014

The Solution Narrative Framework Cheat Sheet

1 2 3

Your awesome user experience...

...represented by 3 visuals

...with accompanying narrative

The solution narrative is your awesome user experience represented by 3 visuals with accompanying narrative. It is communicated in 60 seconds or less.

Ways to communicate it:

1. Sketches on a whiteboard2. Sketches on 3 sheets of paper3. Series of visuals ready-to-go on your mobile device (pdf)4. Presentation5. Interactive prototype

Contexts to use it:

Copyright Priya Sheth 2014Materials available for download at: http://priya.co/solution-narratives/ @priyasheth

[email protected]

Speaking with an investor at a conference

Pitching your services to a client

Cross functionally with your team

Securing business partnerships

...Or as part of product iterations cycles

App Context

Key call-to-action

The result (aka “The Awesome

Moment”)