solgenia & babytel webinar - go boardless with weblive facsys & sip
TRANSCRIPT
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
GO BOARDLESS with
Solgenia & babyTelUse SIP based FoIP Faxing with Lower Costs, Higher
Reliability & Enterprise Security
Presented by:
Ian Khan, Solgenia
Dan Dorsey, babyTEL
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
Introduction to Solgenia #1 Enterprise Fax Solution Provider Worldwide
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
SOLGENIA FACTS & FIGURES
+300 Team Members
Worldwide
+200 Solution Resellers
Globally
+20 Large SI
Strategic Partners
Our 2013 Revenues
exceeded $50M
Providing Enterprise
Solutions since 1994
US, Canada, Italy,
Mexico
+3,500 Customers
Worldwide
Customers Include
Top Fortune 500
Companies
Key Industry
Alliances
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
OUR VALUABLE CUSTOMERS
Banking & Insurance Manufacturing & Retail
Telecommunications Oil & Gas Business Services
4
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
• Complete and Easy Fax Solution
• High Performance
• Enterprise Network Fax
• Integrates with all major Hardware
• Supports SIP-based, Fax over IP
• Comprehensive Fax Routing
• Administration with Microsoft Active Directory Services
• Centralized administration of all installations
• Weblive Facsys Monitoring Service
• Active Fax Messaging/Software Development Kit (AFM/SDK)
• Incorporates Crystal reporting tools
• Flexible pricing models
Solgenia Weblive Facsys
5
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
Introduction to babyTelthe best open Internet T.38 fax service in the world!
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com 7
babyTEL - General History
babyTEL launched in 2004
• Canada’s first Independent Internet Telephony Service Provider (ITSP)
– POPs in UK, Hong Kong, NYC
• Complete switching, billing, SBC infrastructure built on our technology
– Develop to market needs
– Developers for Forth Level support
• Today offering full suite of VoIP services
– Home Phone & Business Phone
– SIP & T.38 Trunks
– Electronic Fax & Fax ATA
– Point of Sale & Alarm System devices
We provide the best open Internet T.38 fax service in the world!
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
babyTEL today - Quality and Reliability
ETHERNET
ETHERNET
IP RouterFirewall
IP Switch
Session Border Control
IP RouterFirewall
IP Switch
Session Border Control SIP Switch
Local
Firewall
Local
Firewall
Application Servers
Local
Firewall
VoIP Gateways
SIP Switch
Local
Firewall
Local
Firewall
Local
FirewallInternet PSTN
We are a carrier and control a call directly and through proven partners -
Eliminating Single Points of Failure through Redundancy
8
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
• babyTEL end users range from SMBs to Fortune 100 corporations
and government
babyTEL – a Trusted Service Provider
9
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
The ChallengeWhat Enterprise Organizations are Battling
10
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
• Industry standardization/regulations
• Maintain security
• Send high volume
• Business continuity & zero disruption
• Maintain hardware
• Manage warranties
• Maintain software licenses
• Manage multiple vendors
• Increase productivity
All with...
Shrinking IT/Telephony budgets
THE FAX CHALLENGE
11
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
SIP TRUNKING
12
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
We’ve partnered with the best to bring you same quality and
reliability in enterprise faxing… at a bare minimum expense.
GO BOARDLESS
13
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com 14
Why SIP with babyTelRecognize the true value of FoIP over SIP
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
• Destroying the Myth that T.38 does not work
• Impressive fax delivery success rates
– babyTEL customers report anywhere from 96% to 99% delivery success rates using babyTEL T.38 Trunks
– Customers often report that before switching to babyTEL fax traffic to certain locations was hit or miss and in some cases impossible where the traffic is International
• Fax optimized network
– Fax needs a different type of network than voice and we provide it.
– Understanding the fax network requires considerable experience and babyTEL has been providing real-time fax over data networks for decades
– Strategic partnerships with peering carriers who understand the fax network
– Actively selecting the successful paths that are T.38 friendly
15
T.38 SIP Trunking – Destroying the Myth
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
• Other key babyTEL success factors
– High availability - Service center architecture eliminating single points of
failure
– Network - Supports at enterprise level business continuity
– Encryption and security - meets regulatory and privacy compliance
mandates)
– Scalable solution – from a few ports to hundreds
– Extensive coverage (Canada, USA, and many International locations)
– Exceptional support - Backed by experienced subject matter experts
– Attractive pay-as-you-go plans
16
T.38 SIP Trunking – Key Success Factors
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
• Benefits of Virtualization
• Business Continuity
• Encryption
• “No Moving Parts”
– Virtual fax numbers globally
– Maintenance Improvements
» No more 5:00 am upgrades
» No onsite management required
» No fixed telco lines
• HIPAA, SOX compliant – babyTEL provides a Real-Time T.38 service.
NO STORAGE, NO INTERMEDIARY
17
T.38 SIP Trunking – Go Virtual
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
T.38 SIP Trunking – Business Continuity
Configuration only possible with FoIP
• Active-Standby for automatic routing
of calls in case of outage
• Active-Active for Automatic load
balancing architecture (PBX, Fax
Server, etc..)
18
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
Real-time T.38 Encryption is here today
– for stringent security requirements - babyTEL Encryption is
the answer
– babyTEL’s CryptAgent (BCA) provides Triple-DES encryption
to seamlessly secure fax traffic over IP
T.38 SIP Trunking - Encryption & Security
19
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
Bring Value to Your EnterpriseTrue Enterprise Class FoIP with SIP by Solgenia
20
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
Voice PBX
Presence
Web Conferencing
Fax
Weblive Facsys is the industry first TRUE Unified Communication platform for HD
Video Conference, Voice, Chat & Fax.
Solgenia Weblive Facsys
21
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
SIP G711
SIP T.38
SIP T.38
End user
Physical phones
Weblive Softphone PBX
Weblive Quick Fax
Weblive Facsys client
SIP FOR VOICE AND FAX
SIP G711
22
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
GENERAL COST OF T1 vs. SIP
T1Entry
Costs
ANNUAL RECURRING COSTS
Resources to
Maintain Support Contract Upgrade Fees Total
Physical Server $2,000 $500 $250 $500 $1,250
Phone Line (Full T1) $200 $8,400 x x $8,400
Fax Board (Full T1) $18,000 $200 $3,600 $3,600 $7,400
TOTAL $20,200 $9,100 $3,850 $4,100 $17,050
SIPEntry
Costs
ANNUAL RECURRING COSTS
Resources to
Maintain Support Contract Upgrade Fees Total
VM $1,000 $500 $250 $500 $1,250
BabyTel $510 $3,200 x x $3,200
SIP Software $8,400 $200 $100 $400 $700
TOTAL $9,910 $3,900 $350 $900 $5,150
23
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
GENERAL COST OF T1 vs. SIP
T1Entry
Costs
ANNUAL RECURRING COSTS
Resources to
Maintain Support Contract Upgrade Fees Total
Physical Server $2,000 $500 $250 $500 $1,250
Phone Line (Full T1) $200 $8,400 x x $8,400
Fax Board (Full T1) $18,000 $200 $3,600 $3,600 $7,400
TOTAL $20,200 $9,100 $3,850 $4,100 $17,050
SIPEntry
Costs
ANNUAL RECURRING COSTS
Resources to
Maintain Support Contract Upgrade Fees Total
VM $1,000 $500 $250 $500 $1,250
BabyTel $510 $3,200 x x $3,200
SIP Software $8,400 $200 $100 $400 $700
TOTAL $9,910 $3,900 $350 $900 $5,150
24
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
As Solgenia’s Preferred VoIP/FoIP Carrier:
• We control calls directly and through Weblive Facsys T.38 friendly
• Provide Extensive Coverage for Solgenia Customers
• Wide fax DID coverage area in Canada & USA Customers
− Coast-to-coast coverage with over 8,000 rate centers
• International fax DID coverage in select countries
− ie. Australia, Brazil, Denmark, France, Ireland, Italy, Netherland, Norway, Sweden, United Kingdom
• Continues coverage expansion based on demand as needed
− Speak to us, we’ll listen!
T.38 SIP Trunking – babyTEL as Solgenia’s
Preferred FoIP Carrier
26
Go Boardless Webinar
Sep 23, 2014 www.Solgenia.com
Ian Khan
1.866.436.3278
QUESTIONS?
27
Daniel Dorsey
1.514.448.0415
For sales inquiries please contact
[email protected] or Call 1.866.436.3278