Software 2.0 - Transformation of Software Services

by Abhishek RungtaFounder / CEOIndus Net Technologies

Why do we need transformation?“On an average, $8

out of every $10 spent in IT is “dead money” – not contributing directly”

- Gartner Research

Partial Failures 50%

Total Failures 35%

Successes 15%

Source: Richard Heeks. 2003. “Most e-Government-for-Development Projects Fail: How Can Risks be Reduced?”.

e-Government initiatives in Developing Countries

Nobody likes to fail. Then..

Source:http://www.arraspeople.co.uk – 2010 Project Management Benchmark Report

Why projects fail?

•Lack of ▫Commitment▫Communication▫Resources

from – stake holders, users and / or vendors!

The Software / Web 2.0 fix

•Cloud computing / Software as a Service (SaaS)▫The ‘hard’ or ‘technology’ fix using the

network ▫Provides flexibility / makes iterative

development feasible•Social communities

▫The ‘soft’ fix▫Engages people / empowers them▫Open alternate channel of communication

So what is Software 2.0?• Platform independent centralized deployment of

application, with open standard clients i.e. browsers

• Anytime, Anywhere access in the connected world• Totally modular, extensible architecture based on

open standards, giving high level of flexibility in terms of development and deployment, hence making iterative development feasible

• Pay-as-you go system ensuring higher success rate of software deployment, since the onus of success is now on to the vendor

Software 2.0 = IaaS, PaaS and SaaS

Don’t forget: Private Cloud!

Centralized control• Efficient deployment - It is centrally deployed

(generally using single code base) and globally used. Therefore it can be easily and quickly deployed.

• Quick updates – Upgrades, bug fixes and patches are centrally managed and rapidly deployed without any additional cost, making iterative development feasible.

• Shared infrastructure across applications and departments help in managing peak usage well

Lower Infrastructure / Manpower Cost•Low infrastructure cost – Only worry

about the centralized infrastructure, it’s upgrade, upkeep, backup, disaster planning, data security, etc

•Low manpower cost – Need to higher fewer experts in centralized locations to manage and support the application, hence reducing the manpower cost greatly.

Open Standards / Platforms•Browsers are available for all platforms and

devices (built as per open framework) Windows, Unix, Linux, MacOS, iPhoneOS, Android, Symbian and ..

•Devices to come in future!•Build for one platform and access / use on all

platforms, giving ultimate flexibility to users•Built on open standards allowing easy data

portability using XML

Pay As You Go• Licensing can be flexible

▫Pay for what you use!▫Depends upon the level of usage of IaaS, PaaS

and the SaaS contract with your vendor (Public cloud to private cloud)

• Software can be purchased as a service, therefore reduce the up-front cost

• Onus of the success of the system is on the vendor. Vendor not only has to deliver properly, but has to keep the system up to date at a regular basis. The real “service” steps in!

Social Software

•Transparent, Always connected•Engaging users of the system to get real

input▫Real needs, Real feedback▫They think it is “their” system!

•Internal / External stakeholders are served

•Crowd sourcing and harnessing collective intelligence

Thank You

abhi@indusnet.co.inBlog: www.abhishekrungta.comTwitter: @abhishekrungtaFacebook:

www.facebook.com/abhishekrungtaMobile: 098311 51614