Social@Scale at Experian

Getting ready for #SocialAtScale

When people are in stress, they want to talk to us.

@AbramoGuyWe have invested a lot in our customer service to take care of our customer.

You constantly change so your business has to change with you. @NattieMoee

There is no longer digital marketing, but rather marketing in a digital world.

@BrianHovis

Let the customer be the brand. @ChamberlainWill

Be true to your brand voice in the right moment. @margotenenbaum

Don’t store all your data in spreadsheets. @nkvaavik

Increasingly, Facebook is saying you should assume a day will come when organic reach is 0%.

@cbaccus

@BevJackBeverly Jackson discusses Yahoo live events

Hosted by @KyleOsterman

#SocialAtScale